• Title/Summary/Keyword: Customer Policy

Search Result 868, Processing Time 0.024 seconds

A Study on the Multi-Level Distribution Policy of High Demand Rate Goods. (수요율이 높은 제품의 다단계 분배정책에 관한 연구)

  • 유형근;김종수
    • Journal of Korean Society of Industrial and Systems Engineering
    • /
    • v.17 no.31
    • /
    • pp.59-72
    • /
    • 1994
  • This paper deals with ordering policies of consumable goods which have large demand rates in a multi-level distribution system. The system we are concerned consists of one Central Distribution Center(CDC) and N non-identical Regional Distribution Centers(RDCs) which have different demand rates, minimum fillrates, leadtimes, etc. The customer demand on the RDC is stationary poisson and the RDCs demand on the CDC is superposition of Q-stage Erlang distributions. We approximate the RDCs and CDC demand distribution to nomal in order to enhance the efficiency of algorithm. The relevant costs include a fixed ordering cost and inventory holding cost, and backorder cost. The objective is to find a continuous-review ordering policy that minimizes the expected average costs under constraints of minimum fill rates of RDCs and maximum allowable mean delay of CDC. We developed an algorithm for determining the optimal ordering policies of the CDC and the RDCs. We verified and compared the performance of the algorithm through the simulation using the algorithm result as the input parameters.

  • PDF

A Study on the Effect of Win-Win Payment System on SMEs' Performance (대·중소기업 동반성장을 위한 상생결제시스템 활용의 영향요인과 경영성과에 관한 연구)

  • Kim, Ki-Bok;Kwon, Sun-Dong
    • Journal of Information Technology Applications and Management
    • /
    • v.25 no.1
    • /
    • pp.105-124
    • /
    • 2018
  • The usage level of SMEs' win-win payment system is still lower than originally expected. In order to find the answer, we studied SMEs' usage performance of win-win payment system and analyzed the influencing factors of SMEs' usage level of win-win payment system. This study found that the more SMEs utilize win-win payment system, the higher they achieve the desired performance in finance, customer, process, learning and growth perspective. And this study found that usage level of win-win payment system is high in order of large corporations' pressure, government policy, and SMEs' readiness. This study is expected to improve win-win growth by increasing usage level of win-win payment system between large corporations and SMEs, while establishing desirable ecosystems.

Optimal Dynamic Operating Policies for a Tandem Queueing Service System

  • Hwang, Dong-Joon
    • Journal of the Korean Operations Research and Management Science Society
    • /
    • v.4 no.1
    • /
    • pp.51-67
    • /
    • 1979
  • This paper considers the problem of determining an optimal dynamic operating policy for a two-stage tandem queueing service system in which the service facilities (or stages) can be operated at more than one service rate. At each period of the system's operation, the system manager must specify which of the available service rates is to be employed at each stage. The cost structure includes an operating cost for running each stage and a service facility profit earned when a service completion occurs at Stage 2. We assume that the system has a finite waiting capacity in front of each station and each customer requires two services which must be done in sequence, that is, customers must pass through Stage 1 and Stage 2 in that order. Processing must be in the order of arrival at each station. The objective is to minimize the total discounted expected cost in a two-stage tandem queueing service system, which we formulate as a Discrete-Time Markov Decision Process. We present analytical and numerical results that specify the form of the optimal dynamic operating policy for a two-stage tandem queueing service system.

  • PDF

Ubiquitous Computing Strategy and Policy (유비쿼터스 컴퓨팅 전략 및 정책)

  • Kim, Wan-Seok;Kim, Jeng-Kuk;Park, Bum-Soo
    • Journal of Digital Convergence
    • /
    • v.1 no.1
    • /
    • pp.93-112
    • /
    • 2003
  • This thesis reviewed following issues that are required in the policies and reaction strategies in the ubiquitous computing environment that continuously create domino effect of changes on the technology, services and business models. - Search for solutions in relation to timing difference of customer needs and emerging technology. - Deployment of management structure that is capable to adapt and react to environmental changes - Re-establishment or re-structuring of policies with the changes to portfolios. Thus, for the IT industry and ubiquitous computing strategies and policies which is based on intangble services and businesses that are accompanied with domino effect changes, must firstly consider above factors then establish the systematic architecture.

  • PDF

Analysis of Multi-branch Inventory Distribution System for an Item with Low Level of Demand and Lost Sale Allowed (다지점으로 구성된 재고시스템의 최적화 분석 : 저수요, 유실판매 모형)

  • 윤승철;최영섭
    • Journal of Korean Society of Industrial and Systems Engineering
    • /
    • v.25 no.3
    • /
    • pp.78-84
    • /
    • 2002
  • This research is basically deals with an inventory distribution system with several regional sides branches. Under the continuous review policy, each sales branch places an order to its supplier whenever on hand plus on order inventory falls on the order point, and the order quantity is received after elapsing a certain lead time. This research first shows the method how to apply the product with low lever of demand into the continuous review policy. For the application, we use an order level as the maximum level of inventory during an order cycle. Also we analyze the lost sales case as a customer behavior. Further we use variable demands and variable lead times for more realistic situation. Based on the above circumstances, the research mainly discusses those methods to decide the optimal order level, order point, and order quantity for each sales branch which guarantees the system wide goal level of service, while keeping the minimum level of the system wide total inventory.

Inventory Policies for Multi-echelon Serial Supply Chains with Normally Distributed Demands (정규분포를 따르는 다단계 시리얼 공급사슬에서의 재고 정책)

  • Kwon, Ick-Hyun;Kim, Sung-Shick
    • Journal of the Korea Safety Management & Science
    • /
    • v.8 no.3
    • /
    • pp.115-123
    • /
    • 2006
  • The main focus of this study is to investigate the performance of a clark-scarf type multi-echelon serial supply chain operating with a base-stock policy and to optimize the inventory levels in the supply chains so as to minimize the systemwide total inventory cost, comprising holding and backorder costs as all the nodes in the supply chain. The source of supply of raw materials to the most upstream node, namely supplier, is assumed to have an infinite raw material availability. Retailer faces random customer demand, which is assumed to be stationary and normally distributed. If the demand exceeds on-hand inventory, the excess demand is backlogged. Using the echelon stock and demand quantile concepts and an efficient simulation technique, we derive near optimal inventory policy. Additionally we discuss the derived results through the extensive experiments for different supply chain settings.

A Study of relationship between high performance-HRM system of medical doctor and the effectiveness of hospital (병원조직의 고성과 HRM시스템과 조직유효성의 관계 : 의사직종 HRM을 중심으로)

  • Park, Seung-Ho;Cha, Jong-Seok
    • Health Policy and Management
    • /
    • v.22 no.4
    • /
    • pp.676-695
    • /
    • 2012
  • This study purposes to examine the relationship between high performance-HRM system of medical doctor and the effectiveness of hospital. The high performance-HRM practices were derived from reviewing the literature of SHRM(Strategic Human Resource Management) and investigating some cases of Korean leading hospitals. The result reveals that the high performance-HRM system of medical doctor is significantly related with subject measurement such as financial performance, employees' turnover, and customer(patient) satisfaction. Moreover, it is positively related to objective performance such as hospital's profit growth, yearly patient growth. Based on the result, the academic and practical implications are suggested and then the limitation and further research directions are discussed.

Real Options Analysis of Groundwater Extraction and Management with Water Price Uncertainty

  • Lee, Jaehyung
    • Environmental and Resource Economics Review
    • /
    • v.27 no.4
    • /
    • pp.639-666
    • /
    • 2018
  • This paper analyses the investment options of groundwater development project under water price uncertainty. The optimal investment threshold price which trigger the investment are calibrated base on monopolistic real options model. Stochastic dynamic model is set to reflect the uncertainty of water price which follows the GBM (Geometric Brownian Motion) process. Our finding from non-cooperative investment decision model is that uncertainty of water price could deter the groundwater investment by considering the existence of option values. For policy markers, it is easy to manage 'charges for utilization of groundwater' rather than 'performance guarantee ratio' when managing groundwater investment with pricing policy. And it is necessary to make comprehensive and well-designed policies considering the characteristics of regional groundwater reservoir and groundwater developers.

The Effects of Technological Capabilities and Entrepreneurship on Technological Innovation of Technology-based Start-ups in Korea

  • Ahn, Seungku;Kim, Juil;Lee, Kwang-Hoon
    • Asian Journal of Innovation and Policy
    • /
    • v.10 no.1
    • /
    • pp.90-107
    • /
    • 2021
  • This paper analyses how technological capabilities and entrepreneurship of technology-based start-ups affect their performance. In this paper, a multiple regression analysis was conducted on 248 technology-based start-ups. The effects of indicators of technological capacity like R&D intensity, R&D organization, technology competitiveness, patents, and certification were analyzed. Factors affecting sales were R&D intensity and technological competitiveness. Technology competitiveness and patents were the significant factors influencing product competitiveness. The factor that positively influenced organizational performance, customer performance, and achievement of start-up goals was technological competitiveness. The results of such an analysis should be designed to discover and foster long-term innovation potential, rather than relying on short-term financial performance.

Policy Implications of Creative-Based Strategies and Culture-Art Creative Urban Policy in Japan: Focusing on Kanazawa and Yokohama (일본의 문화예술창조도시정책과 창조기반전략의 정책적 함의: 가나자와와 요코하마를 중심으로)

  • Na, Jumong
    • Journal of the Economic Geographical Society of Korea
    • /
    • v.19 no.4
    • /
    • pp.642-659
    • /
    • 2016
  • This study examines the characteristics of creative city policy for Japanese culture and arts creation cities and finds the implications of culture and arts city policy by reexamining the examples of Kanazawa and Yokohama from the viewpoint of creation-based strategy of the city. The policy implications of creative-based strategies are as follows. First, in terms of the governance of the creative-based strategy, Kanazawa conducted governance through a citizen-led cooperative network, while Yokohama promoted creative city policy through a local government-led cooperative network. Second, The mechanism of action of the endogenous resources of Kanazawa and Yokohama was different. Third, the territorial embeddedness in Kanazawa and Yokohama was easy for pedestrians to access to the customer center in the creation core area. Both cities have good access to domestic and international demand, and amenity is well established.