• Title/Summary/Keyword: Customer Characteristic

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3D Finite Element-based Study on Skin-pass Rolling - Part I : Finite Element Analysis (3차원 유한요소법에 기초한 조질 압연 공정 해석 - Part I : 유한요소해석)

  • Yoon, S.J.;Hwang, S.M.
    • Transactions of Materials Processing
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    • v.25 no.2
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    • pp.130-135
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    • 2016
  • Rolled products often have residual stresses or strip waves that are beyond the customer’s tolerance. To resolve this problem, skin-pass rolling is widely used during post-processing of such products. Because a short contact length compared to the strip width is a characteristic of skin-pass rolling, several numerical analyses have been previously conducted based on a two-dimensional approach. In the current study, a series of simulations was conducted using numerical analysis of three-dimensional elastic-plastic finite element method.

Determination of engineering characteristic values by quality function deployment (품질 기능 전개를 통한 대용 특성값의 결정 방법)

  • 변은신;염봉진
    • Korean Management Science Review
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    • v.13 no.3
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    • pp.91-104
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    • 1996
  • The basic idea of Quality Function Deployment(QFD) is to deploy the voice of customers into the final product through product planning, part planning, process planning, and manufacturing. In the product planning stage, which is the first stage of product development, customer attributes(CAs) are translated into engineering characteristics(ECs). Then, based on the relationship between CAs and ECs, the target values of ECs are determined. In the previous research, the process of analyzing these relationships is mostly subjective in nature. In this article, we formulate the process of determining the target values of ECs as an optimization model. That is, we first determine the relationship between CAs and ECs as cumulative logit models and construct constraints into which the company strategy as well as the needs of customers can be incorprated. Next, cost functions of ECs are developed, which are summed into an objective function. An algorithm to solve the formulated optimization problem is developed and illustrated with an example.

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Characteristic Analysis of the Damper Cylinder for the Automotive Hydraulic Clutch System (차량용 유압 클러치시스템의 댐퍼실린더 특성해석)

  • Lee, Choon-Tae
    • Transactions of the Korean Society of Automotive Engineers
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    • v.16 no.3
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    • pp.151-158
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    • 2008
  • The clutch system is a subcomponent of the transmission that is designed to engage and disengage power flow between the engine and the transmission. Recently, the engine power of automobile has been continuously increased because of customer's demand for the bigger one. As the engine power is increased, the vibration transmitted to the hydraulic clutch operating system has been increased. Therefore the demand for the reduction of clutch pedal vibration during the operation has been increased. This paper describes the pressure pulsation reduction characteristics of the damper cylinder which is applied to the hydraulic clutch operating system. And the purpose of this study is to propose an analysis model and investigate the effect of the design variable variations for the hydraulic clutch system. Especially, we studied the effect of damper cylinder parameter variations on the hydraulic clutch system performance.

A Decision Support System for Delivery Policies at an Internet Shopping Mall (인터넷 종합 쇼핑몰에서의 배송정책 의사결정지원시스템)

  • 이주영;박양병
    • Korean Management Science Review
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    • v.18 no.2
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    • pp.61-72
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    • 2001
  • This paper presents a decision support system (DSS) for selecting the best delivery policy at an internet general shopping mall with its own distribution center and many outside enterprises linked up with the mall. The DSS provides the decision maker with the performance information of three delivery policies (individual delivery, collective delivery, mixed delivery) for the given service level, customer order pattern, direct/indirect delivery ratio, unit costs of various delivery modes, upper level of goods characteristic index for collective delivery poller, etc. Furthermore, the DSS allows the decision maker to perform the sensitivity analyses of three delivery policies for their major parameters and unit costs of delivery modes. The DSS is developed with AweSim simulation 1anguage and Visual Basic programming 1anguage.

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QFD를 활용한 음식물처리기 품질요인 도출

  • Lee, Tae-Yang;Lee, Jae-Gwang
    • Proceedings of the Safety Management and Science Conference
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    • 2010.04a
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    • pp.347-357
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    • 2010
  • 본 논문은 QFD(Quality Function Development)기법을 활용하여 소비자의 요구사항을 반영한 음식물 처리기의 핵심 품질 요소를 도출하는데 목적을 두었다. 일반 소비자와 관련업계 종사자를 대상으로 설문조사와 FGI를 실시하여 VOC(voice of customer)를 도출하였고, 전문가 그룹을 통해 EC를 도출하여 VOC와 EC(Engineering Characteristic)간의 상관관계를 도표화 하여 HOQ(House Of Quality)를 작성하였다. HOQ 차트를 통해 분쇄건조식 음식물 처리기에 있어 우선시 되는 것은 음식물 분쇄기능, 건조기능 외에 냄새 배출기능, 외관 색상 등의 요소가 중요한 품질요인이라는 결과을 도출하였다. 부품별 요인으로는 분쇄 탈수와 관련 된 모터와 냄새 제거와 관련한 팬모터가 가장 핵심 부품으로 고려되어야 한다는 결과를 도출하였다.

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A Case Study of Line Layout for Production Process of Improvement (Case by Cosmetics Company) (생산흐름을 개선하기 위한 라인배치 사례 연구 (화장품 업체사례))

  • Ji, Jae-Sung;Kang, Sung-Lyong;Kim, Gil-Dong
    • Proceedings of the Safety Management and Science Conference
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    • 2008.04a
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    • pp.489-503
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    • 2008
  • This study was various sensitive to a customer requirement and sensitive to the market environment of cosmetics with the manufacture company the low. Consequently we arrange the making line properly and are there even though we make a productivity enhance with the personnel expenses reduction to the quality enhance. We do the supplementation with existing U-line the defect of Cell-line of the making method. We try we substitute and to present the improvement direction to apply at the characteristic of the making company so that we are soft.

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Shopping Mall Business Process Modeling Using IDEF3 Part 1 - Front office view point (IDEF3를 이용한 쇼핑몰 업무 프로세스 모델링 Part 1 - Front office 관점)

  • Jeon, Tae-Bo
    • Journal of Industrial Technology
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    • v.25 no.A
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    • pp.105-113
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    • 2005
  • A business process flow model for an intermediary type shopping mall consisting of multiple sellers has been presented in this study. Specifically, we defined 11 essential business processes of a front office customer's view point and set up detailed process flow models using IDEF3 (Integrated DEFinition). The characteristic of this study lies in providing a dynamic model rather than static models. The results may form a conceptual framework not only for shopping mall processes but for analysis and improvement toward extended electronic business systems.

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Deriving an Overall Evaluation Index with Multiple CTQs in Six Sigma Management

  • Ko, Seoung-Gon;Cho, Yong-Jun
    • Journal of the Korean Data and Information Science Society
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    • v.19 no.4
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    • pp.1255-1267
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    • 2008
  • Evaluation indices for products or services are important to improve the internal process of the company and to compare those with competitive ones. The sigma level in Six Sigma management does important role to evaluate the core characteristic, CTQ(Critical To Quality), derived in the considered product/service or process. In this research, we propose an overall evaluation index for the product/service or process with multiple characteristics, in other words, multiple CTQs. The proposed overall evaluation index is useful for the cases that the single CTQ is not enough to evaluate the practical interests, for example, the final products and services with complex procedures and relatively large scaled processes. This approach is discussed with sigma level for applying Six Sigma Projects, however, it is applicable to indices based on proportion or percentage as well. The practical examples with a manufacturing process and a customer survey based on focus group interview are given for illustrations.

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Optimal Operational Strategy for Cross Docking Systems (크로스도킹 시스템의 최적 운영 전략)

  • Yu, Woo-Yeon;Cho, Chi-Woon;Yang, Jae-Kyung
    • Journal of the Korea Safety Management & Science
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    • v.8 no.3
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    • pp.103-114
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    • 2006
  • A cross docking operation involves multiple trucks (known as inbound trucks) that deliver items from suppliers to a distribution center and multiple trucks (known as outbound trucks) that ship items from the distribution center to customers. Based on customer demands, an inbound truck may have its items transferred to multiple outbound trucks. Similarly, an outbound truck can receive its consignments from multiple inbound trucks. A unique characteristic of a cross docking system is the absence or prohibition of long term storage of items at the distribution center. Items delivered to the distribution center from suppliers are shipped to customers as soon as possible without being placed in storage in the distribution center. The objective of this paper is to develop the optimal operational strategy for finding the best truck docking sequence for both inbound and outbound trucks in order to minimize total operation time where a temporary storage area is not available in a cross docking system.

The Statistical Design of CV Control Charts for the Gamma Distribution Processes (감마분포 공정을 위한 변동계수 관리도의 통계적 설계)

  • Lee, Dong-Won;Paik, Jae-Won;Kang, Chang-Wook
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.29 no.2
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    • pp.97-103
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    • 2006
  • Recently, the control chart is developed for monitoring processes with normal short production runs by the coefficient of variation(CV) characteristic for a normal distribution. This control chart does not work well in non-normal short production runs. And most of industrial processes are known to follow the non-normal distribution. Therefore, the control chart is required to be developed for monitoring the processes with non-normal short production runs by the CV characteristics for a non-normal distribution. In this paper, we suggest the control chart for monitoring the processes with a gamma short runs by the CV characteristics for a gamma distribution. This control chart is denoted by the gamma CV control chart. Futhermore evaluated the performance of the gamma CV control chart by average run length(ARL).