• Title/Summary/Keyword: Critical quality

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A Study of the Influencing Factors on the User Satisfaction for the UCI Digital Identifier System (UCI 디지털식별체계시스템의 사용자만족에 영향을 미치는 요인에 관한 연구)

  • Lim, Gyoo-Gun;Kim, Jae-Hun;Baek, Seung-Ik;Park, Seung-Bum
    • The Journal of Society for e-Business Studies
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    • v.15 no.4
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    • pp.197-218
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    • 2010
  • Korean Government has invested a lot of efforts on digital contents industry. It believes that the digital contents industry enables Korea to regain the reputation of the most powerful IT country. Among its various efforts to promote the digital contents industry, a Digital Contents Identifier System, called UCI(Universal Contents Identifier), has been developed and deployed. UCI has provided a critical infrastructure for digital contents production and distribution. Thanks to Korean Government's efforts, users (companies and individuals) have currently registered 3.8 million digital contents through 25 RA organizations. Although the number of registered contents has been increased rapidly, many organizations hesitate to adopt the UCI system due to the lack of visible and short-term returns from the UCI system. Thus, this research tries to explore factors which affect UCI user satisfaction. This research finds that user's awareness, information quality, and service quality are the critical influencing factors toward UCI user satisfaction. In addition, this research finds that the critical influencing factors in public organizations are different from the critical influencing factors in private organizations. These findings hopefully provide useful guidelines for disseminating the UCI system widely.

Effects of Critical Thinking Strategies on Knowledge Acquisition, Learning Outcome and Student Satisfaction in Web-based Argumentation

  • BHANG, Sunhee
    • Educational Technology International
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    • v.13 no.1
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    • pp.207-231
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    • 2012
  • The purpose of this study is to analyze the effects of Critical Thinking Strategy supporting argumentation activities between learners. The research question is whether the form of Critical Thinking Strategy offered to support meaningful interaction of collaborative argumentation between learners influences the knowledge acquisition, learning outcome, and student satisfaction. For this, the collaboration outcome of the group, the level of individual knowledge acquisition, the level of students satisfaction were measured as outcome of argumentation activity and their differences analyzed. This study concludes the following: A comparison of the group that was provided with Critical Thinking Strategy (test group) and the group provided with general argumentation scaffolds (compared group) showed there wasn't statistically significant differences in the quality of the learning outcome of collaboration between the groups and in students satisfaction. But there was significant difference in the degree of individual acquisition depending on the offering of scaffolding for Critical Thinking. Therefore, as premised in this study, supporting meaningful mutual interaction between learners during collaborative argumentation using Critical Thinking Strategy has a positive influence on the individual acquisition of domain knowledge. The group provided with scaffolding for Critical Thinking gained higher effect in the degree of knowledge sharing and individual acquisition of domain knowledge compared to the group provided with general argumentation scaffolding.

A proposal Key Performance Indicator by using SQ model and QFD Method (SQ모델과 QFD를 이용한 제조기업의 핵심성과지표 제안)

  • Shin, Soo-Jeong;Ree, Sang-Bok
    • Proceedings of the Korean Society for Quality Management Conference
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    • 2010.04a
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    • pp.364-369
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    • 2010
  • In this Paper, We proposed important KPI which is very critical problem that all enterprises must send out. We surveyed 50 company which are received Excellence Service Quality Certification by Government and we select KPI. We find critical KPI which is calculated important value by relation knowing KPI and item of SQ Model by using QFD Method. We hope proposed KPI which is being used in the enterprises.

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Fabrication Technology for Improving Pattern Quality in Two-Dimensional Photonic Crystal Structure (2차원 광결정 제작에 패턴 특성을 향상시키기 위한 공정 기술)

  • 김해성;신동훈;김순구;이진구;이범석;김혜원;이재은;한영수;최영호
    • Journal of the Korean Institute of Electrical and Electronic Material Engineers
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    • v.16 no.6
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    • pp.515-521
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    • 2003
  • There are now many theoretical investigations and real manufactures for numerous applications of photonic crystals (PCs) associated with photonic band gap and photonic integrated circuits. However, there are some difficulties to design and fabricate the desired pattern quality. It is not easy to satisfy accurate critical dimension (CD) for patterns with arbitrary shapes and pitch sizes aligned in various directions. In this work, we report the optimum conditions to better fabricate and design, and greatly improve pattern quality in delineating two-dimensional (2D) PCs in the nanometer range using single- step e-beam lithography system with conventional exposure mode.

Towards a "better" University: the Use of the EFQM Model in a UK Higher Education Institution

  • Blackmore, Jacqueline;Douglas, Alex
    • International Journal of Quality Innovation
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    • v.4 no.2
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    • pp.1-15
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    • 2003
  • This paper examines the use of the EFQM Model in H.E. Institutions in the UK and offers a case study of how one University used the Excellence Model as a means to change the way it operated. It identifies and discusses the critical success factors for a university utilizing the Model, in particular Leadership (criteria 1), People Management, particularly with regard to performance evaluation (criteria 3), having key processes in place (criteria 5) and the identification of the correct key performance results for its various stakeholders (criteria 9).

A Study on Factors Affecting Web Academic Information Service Quality (학술정보 웹 서비스 만족도 향상을 위한 영향 요인에 관한 연구)

  • Park, Cheon-Woong;Lee, Ki-Dong
    • Journal of Digital Convergence
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    • v.7 no.4
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    • pp.91-99
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    • 2009
  • To determine factors affecting scholarly web database service quality, this research is to investigate factors of web academic information service quality, and analyze how these factors influencing on web academic information service quality satisfactions. As a results, three dimensions were identified namely, information retrieval, ease of use and interaction. The scholarly web database service management has more critical problems than information service in these days. It indicates that the qualitative aspect is becoming more important than quantitative in web academic information service management.

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Modelling the critical state behaviour of granular soils: Application of NorSand constitutive law to TP-Lisbon sand

  • Antonio Viana da Fonseca;Fausto Molina-Gomez;Cristiana Ferreira;Julieth Quintero
    • Geomechanics and Engineering
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    • v.34 no.3
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    • pp.317-328
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    • 2023
  • The soil behaviour can be represented by numerical modelling of element testing using diverse constitutive models. However, not all constitutive models allow the simulation of the stress-strain response at the critical state in granular soils with both contractive and dilative behaviour. Moreover, the accuracy of these models depends highly on the quality of the experimental data used for their calibration. This study addresses the modelling of the critical state behaviour of an alluvial natural soil from the Lower Tagus Valley (south of Portugal), known as TP-Lisbon sand, using the NorSand constitutive law. For this purpose, a series of numerical simulations of element testing was carried out using two algorithms performed in Visual Basic (VB) and Fast Lagrangian Analysis of Continua (FLAC). Moreover, this study presents the characterisation of of NorSand parameters from an accurate experimental programme based on triaxial and bender element testing. This experimental program allowed defining: (i) the critical state locus, (ii) the stress-dilatancy, and (iii) the soil elasticity of TP-Lisbon sand -all fundamental to calibrate the contractive and dilative behaviour of such alluvial soil. The results revealed a good agreement between experimental data and NorSand simulations using VB and FLAC. Therefore, this study showed that the quality of laboratory testing procedures and its good interpretation enables NorSand constitutive law to capture representatively the non-associated plastic strains, often expressed by the state parameter, allowing a representation of soil behaviour of alluvial soils within the critical state soil mechanics framework for different state parameters.

Decision of Critical Area Due to NPS Pollutant Loadings from Kyongan Stream Watershed using BASINS-SWAT (BASINS-SWAT 모델을 이용한 경안천 유역의 비점원 오염배출 중점관리 대상지역 결정)

  • Jang, Jae-Ho;Yoon, Chung-Gyeong;Jung, Kwang-Wook;Son, Yeung-Kwon
    • Journal of The Korean Society of Agricultural Engineers
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    • v.51 no.5
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    • pp.69-78
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    • 2009
  • In order to improve water quality of upper watershed of Paldang reservoir, it is necessary to evaluate non-point source pollution loads and identify critical watershed pollution sources. A GIS based Soil and Water Assessment Tool was applied to evaluate model application and reliability, estimate NPS pollution load, identify critical watershed by NPS pollution sources, and suggest various best management practices for Kyongan Stream watershed. Yearly NPS pollution loads were estimated 30.0% SS, 60.1% TN and 35.4% TP, respectably. The watershed pollution load is mainly decided by precipitation condition and SS and nutrients load have a significant regression relationship. Based on 10-year average yearly NPS pollution load, critical sub-watersheds were identified. The No. 5 and 17 which have lots of relatively intensive agricultural fields and scattered industrial area were vary critical sub-watersheds and under more intensive pollution load. In order to control critical watershed, watershed best management practices such as scientific fertilizer, contour farming and parallel terrace, transferring the sloppy farmland to grass or forest and constructing a buffer zone, and constructing wetlands and retention ponds will be applied. Overall the SWAT model can be efficiently used for identification of critical sub-watersheds in order to develop a priority watershed management plan to reduce water pollutions.

A Study on the Factor Affecting the Service Commitment in Customer Satisfaction Education: Focused on Financial Institute Employee (고객만족교육에서 서비스몰입에 영향을 미치는 요인에 관한 연구: 금융기관 종사자를 중심으로)

  • Bae, Injoung;Park, Soeun;Choi, Jeongil
    • Journal of Korean Society for Quality Management
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    • v.44 no.1
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    • pp.121-138
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    • 2016
  • Purpose: Financial institute employees have various education programs for enhancing customer satisfaction. The purpose of this study is to explore critical factors that affect the service commitment in the financial institution and to propose the implication for employee's service involvement. Methods: This study is intended to identify how service quality of education, servicescape, and learning motivation affect the service commitment. The research model proposed in this study is tested via a survey of 322 employees for financial institution employees. Results: This study shows that tangibles, reliability, assurance and ambient condition, physical structure, symbolic artifacts and internal motivation, extrinsic motivation significantly influence education satisfaction. Tangibles, reliability and ambient condition, physical structure, symbolic artifacts and internal motivation significantly influence affective service orientation and that tangibles, reliability, assurance and extrinsic motivation significantly influence altruistic service orientation. It also verifies that education satisfaction affective service orientation, and altruistic service orientation positively affect service commitment. Conclusion: This study suggests critical factors to promote service commitment in the financial institute. It has focused on not only the service quality of education program, but also servicescape and learning motivation as the meaningful factors for increasing the employee's service involvement.

A Study on the Critical Failure Factors against B2B e-Marketplace Performance (B2B 중개기업의 성과 저해요인에 관한 연구)

  • Kwon, Suhn-Beom;Byun, Seong-Soo;Bae, Jun-Bum
    • Journal of Information Technology Services
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    • v.4 no.1
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    • pp.1-13
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    • 2005
  • Many buying and selling companies have participated in B2B electronic commerce in order to boost sales and cut down purchase prices respectively. There are some studies on buying and selling companies performances of using B2B e-marketplaces which provide electronic B2B transaction services such as finding transaction partners, providing on-line transaction process like auctioneering, etc. This study investigates the critical failure factors against B2B e-marketplace in other words B2B market-maker or B2B intermediary. We proposed 4 hypotheses asserting that 4 critical failure factors make reverse effects on B2B intermediary performances. We adopt the Balanced Score Card (BSC) framework to evaluate B2B intermediary performance. Data were collected from 46 respondents of B2B intermediaries in Korea. Analyses showed that traditional off-line B2B practices like refunding to buyer or transactions without legal documents and low quality of product information and catalog are critical failure factors against B2B intermediary performance.