• 항공우주정책ㆍ법학회지
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• 제26권2호
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• pp.125-147
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• 2011

현대산업사회에서 화물운송은 종래 대규모 완제품을 대량으로 운송하던 것과 달리, 소비자의 다양한 요구를 반영하여 여러 종류의 소규모 화물을 빈번하게 수송하는 것이 특징이라 할 수 있는데, 그러한 화물 운송업의 시류를 잘 반영하고 있는 것이 국제특송이라 할 것이다. 특히 해외 진출기업 및 유학생의 증가와 더불어 세계적인 한류 열풍, 해외 쇼핑몰을 통한 반입 물자의 증가 등으로 국제택배산업은 매년 10% 이상 성장하는 고성장산업이다. 국제특송에 관하여 현재까지 우리나라에서는 항공법에 '상업서류 송달업'으로 규정하여 근거규정을 두고 있었다. 하지만 동 규정에 대해 항공법과 연결되어 있는 우편법이 신서송달의 예외로 종전과 달리 '외국과 특급배달서비스를 이용하여 수발하는 서류'를 새롭게 추가하였으므로, 항공법상 상업서류 송달업에 관한 개정도 불가피한 상황에 놓이게 되었다. 항공법상 상업서류 송달업에 관한 규정을 개정하는 방안으로 항공법 특히 현재 제정안이 공포된 "항공사업법"상에 그 명칭을 변경하거나 문구를 수정하는 방안이 선행되어야 할 것이고, 이러한 근거규정의 정비와 별도로 당사자간의 권리와 의무, 사업자의 손해배상책임에 관한 새로운 입법을 모색하는 것이 바람직할 것으로 생각된다. 사견으로는 향후 택배관련 입법에 상업서류 송달업 즉, 국제특송업에 관한 내용을 추가하는 것을 제안한다. 국제특송업에 관한 입법에서는 먼저 국제특송업에 관한 개념 정의가 필요하다. 국제특송업은 운송주선적 측면과 운송적 측면을 동시에 가지고 있고, 필연적으로 육상과 항공의 복합운송이라는 점에서 독립적인 지위가 확인된다. 또한 국제특송 사업자의 손해배상책임에 관한 책임제한액과 관련하여, 현재 시행되고 있는 사업자의 약관은 대체적으로 항공운송인의 책임제한원칙을 가감없이 수용하고 있다. 항공운송이 전체 국제특송운송에서 필수적인 부분을 차지하는 점에서 이러한 책임원칙의 도입은 불가피할 것으로 보이나, 특송물품의 특성상 일반적인 항공화물과는 차이가 있어야 할 것이다. 사견으로는 송하인이 국제특송계약을 체결하는 시점에 추가 요금을 지급하고 별도의 보험에 가입함으로써 운송물의 손해발생 시에 고가의 손해배상금을 수령할 수 있는 제도를 활성화하는 것이 좋을 것으로 생각한다.

• 경영정보학연구
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• 제24권4호
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• pp.1-22
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• 2022

코로나19 이후 비대면 소비 사회로의 전환이 일어나며 생활밀착형 라스트마일 물류 서비스인 택배 기반의 세분화된 도시 물류의 중요성이 대두되고 있다. 본 연구는 소셜 네트워크 분석(SNA)을 활용하여 지역 및 상품 특성별로 수요의 관계성을 분석하고자 한다. 전자상거래에서 수요 파악에 활용되었던 장바구니 네트워크와 공동 구매 상품 네트워크를 확장한 분석 결과 택배 주문 건 수 데이터 속에서 상품 카테고리 패턴을 발견하고 지역별 차이를 확인하였다. 이를 바탕으로 본 연구에서 제시하는 SNA 기반 분석이 도시 물류의 재고 분산 배치나 상품(SKU) 선정 전략에 효과적으로 적용될 수 있음이 확인되었다.

• International Journal of Internet, Broadcasting and Communication
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• 제14권1호
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• pp.209-218
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• 2022

Today, with the development of the Internet and mobile technology, consumers' purchasing patterns have shifted from offline to online. In addition, due to the recent COVID-19, online purchases have significantly increased, and accordingly, the courier industry for logistics delivery has also grown significantly. Various logistics robots are being operated in many industrial and can reduce the labor intensity and physical and mental fatigue of workers. However, if the logistics robot does not properly recognize the people or environment around it, it can lead to a serious accident. We conducted that how logistics robots can perform safe work in a working environment such as a logistics warehouse through the application of ISO/DIS 21448 (SOTIF) to autonomous logistics transport robots. This result is expected to contribute to the operation of unmanned logistics warehouses using AGV.

• 로봇학회논문지
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• 제18권3호
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• pp.323-329
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• 2023

This paper discusses the application of collaborative robots to the de-palletizing in IMC (Inte-grated Mail Center). The domestic courier logistics market has grown rapidly, and logistics centers are reaching critical capacity. Therefore, digital innovation based on logistics automation is necessary, and this paper looks at the factors to be considered when introducing collaborative robots and improvement measures considering the characteristics of the de-palletizing task. The benefits of introducing collaborative robots include immediate efficiency and the goal of assisting workers. The paper reviews related research and cases of collaborative robots applied to logistics centers and summarizes the results of collaborative robots introduced to actual postal logistics centers. The paper also provides a comparison of collaborative robots and industrial robots and presents four candidates for collaborative robots for logistics work. The paper also considers suction grippers to be mounted on the arm to grasp the parcel. The paper concludes by discussing the introduction of collaborative robots in the post office logistics center.

• 대한안전경영과학회지
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• 제24권1호
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• pp.1-9
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• 2022

The growth of the online market is accelerating due to the development of technology and the pandemic era. The delivery service through the courier must be used to deliver the ordered goods to the customer through the online market. With the growth of the online market, the logistics market for delivery is also growing. The traffic and environmental problems are emerging as social issues. Urban logistics technology using underground space based on the urban railway developed to improve logistics efficiency in a metropolitan area and a new alternative to environmental problems. This study proposed a plan to secure system safety through safety analysis based on operational concept definition and scenario analysis by applying model-based perspective analysis to the system under development.

• 한국안전학회지
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• 제38권4호
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• pp.32-38
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• 2023

Job stress factors are factors that induce biological, psychological, and behavioral responses in individuals when they encounter mental and physical stimuli in the workplace. According to occupational safety and health standards, employers are responsible for the health consequences of job stress when workers engage in activities that result in high levels of physical fatigue and mental stress. Such activities include long working hours, shift work (including night shifts), driving vehicles, and operating precision machinery. Therefore, precautionary measures should be implemented. Following the COVID-19 epidemic, the logistics industry in Korea has experienced rapid growth owing to the shift from offline to online platforms facilitated by advanced digital infrastructure. Consequently, this study conducted a survey to analyze job stress factors among delivery workers. The survey utilized a Korean job stress factor assessment tool comprising 43 items and analyzed job stress factors considering the work characteristics of the courier business field obtained from responses provided by 421 courier workers nationwide. The survey analysis revealed that the physical environment, job demands, and job autonomy exhibited higher stress indices among Korean workers. Furthermore, the younger the age, the higher the stress on job demands, whereas the higher the age, the higher the stress on relationship conflict, job instability, and workplace culture. In addition, daytime delivery work was associated with higher stress levels in job demands and job instability compared with nighttime delivery work. These findings can serve as foundational data for reducing and preventing job stress among courier workers, whose workload has increased owing to the growth of the logistics industry.

• 대한안전경영과학회지
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• 제24권3호
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• pp.29-37
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• 2022

The development of technology related to the Fourth Industrial Revolution and the growth of the online market due to pandemic are continuing the growth of the logistics market for product delivery. If it is difficult to deliver the product directly to the customer during delivery, storage and delivery using the unmanned courier box are being carried out. However, existing storage boxes are not actively used due to lack of usability even though they have the advantage of storing goods and delivering non-face-to-face. In addition, existing courier boxes are not prepared for cold chain transportation. The unmanned delivery storage device with ICT cold chain technology should be developed to prepare for the transition to non-face-to-face society, to improve logistics efficiency and meet user's requirements. Also, it is necessary to consider the measures to reduce the safety problems that may occur during the use and maintenance of the automatic system. This study conducted a model-based analysis for the development of unmanned delivery storage devices with ICT cold chain technology, and conducted a study to derive the system development specifications that meet the requirements and secure safety and apply them to the development process.

• 대한안전경영과학회:학술대회논문집
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• 대한안전경영과학회 2011년도 추계학술대회
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• pp.727-745
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• 2011

Courier and logistics services such as customer contact employees (customer-contact employee) of the attitudes and behavior of the customer satisfaction level of service quality evaluation and a very big impact. In this study, using a typical customer contact employees, and to target the delivery service industry employees the organization's service orientation and customer orientation by examining the impact on the quality of companies within the organization for growth and development needs and the importance of service orientation will be trying out for. The results of this study can be summarized as follows. First, the chief executive of the organization to configure a service orientation and a detailed understanding of the factors that determine this by managing the organization to effectively come up with a way to make and ultimately the organization's service orientation, organizational culture can be positioned as effort should be taken. Second, service companies through regular training and education to maintain a certain level of service quality should be. Third, the service organization's service orientation is not a fad or a means of sustain and develop the company's survival strategy is to get out. To do this, good communication between the field and management can be achieved by a variety of channels to be established, and management's willingness to provoke sympathy for the employees should be provided.

• International journal of advanced smart convergence
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• 제12권3호
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• pp.233-243
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• 2023

In modern society, since the expansion of the e-commerce market and the spread of the pandemic, face-to-face business are gradually changing to non-face-to-face. In the logistics industry, the demand for unmanned courier storage is increasing due to lack of loading space from urbanization and courier theft accidents. As the demand for unmanned parcel lockers increases, improved functions such as food storage and efficient space loading are required. This study develops an integrated model-based evaluation procedure of product based on performance factors according to the IEC 61508 standard for newly unmanned parcel storage devices with active loading technology, and derive Critical Technology Element based on the product's core functions and performance goals. As proposing these research, We expect improve the safety and reliability of development targets by identifying and evaluating elements.

• 한국항해항만학회지
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• 제33권2호
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• pp.143-151
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• 2009

The field of vehicle routing is currently growing rapidly because of many actual applications in truckload and less than truckload trucking, courier services, door to door services, and many other problems that generally hinder the optimization of transportation costs in a logistics network. The rapidly increasing number of customers in such a network has caused problems such as difficulty in cost optimization in terms of getting a global optimum solution in an acceptable time. Fast algorithms are needed to find sufficient solutions in a limited time that can be used for real time scheduling. In this paper, the nearest L-method (NLNM) is proposed to obtain a vehicle routing solution. String neighbors of different lengths were chosen, tested and compared. The applied de crossing procedure is meant to solve the routes by NLNM by giving a better solution and shorter computation time than that of NLNM with long string neighbors.