• Title/Summary/Keyword: Counselor Experience

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The Effects of Emotional Experience, Counselor Activity Self-efficacy and Job Stress on Counselors' Burnout (정서경험특성, 상담자활동자기효능감 및 직무스트레스가 상담자의 심리적 소진에 미치는 영향)

  • Kim, Jung-Min;Kang, Da-Yeon
    • Journal of Families and Better Life
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    • v.29 no.5
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    • pp.19-32
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    • 2011
  • This study aimed to examine how emotional experience, counselor activity self-efficacy, and job stress affect counselors' burnout. Participants comprising 321 counselors intotal were surveyed on burnout, emotional experience, counselor activity self-efficacy, and job stress. The collected data were analyzed through Cronbach's ${\alpha}$, Pearson's correlation, and stepwise multiple regression. The findings were as follows: 1) Emotional clarity, session management self-efficacy, the job stress of the working environment, counseling challenges self-efficacy and job stress related to interpersonal relationship were significant predictors of counselors' burnout. 2) Counselor activity self-efficacy partly played a mediating role between emotional experience and burnout.

The Effect of Counselor's Supervision Experience on Counselor Development: Moderating Effect of Supervision Satisfaction (상담자의 수퍼비전 경험이 상담자 발달에 미치는 영향: 수퍼비전 만족도의 조절효과)

  • Kim, Joung-Hee;Ha, Jung-Hee
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.21 no.5
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    • pp.281-293
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    • 2020
  • This study examines the effect of a counselor's supervision experience on counselor development, and verifies the moderating effect of supervision satisfaction on the relationship between the counselor's supervision experience and counselor development. Data were collected via survey administered to 299 counselors who were actively engaged in counseling practice for institutions and public organizations in Seoul, Gyeonggi, Gangwon, and Jeolla regions, such as schools, universities, and professional counseling services. Data analysis was conducted using SPSS version 21.0. The results of the analysis are as follows. First, the amount of participation in individual supervision and group supervision had a significant effect on counselor development. Second, age and years of counseling experience had major effects on counselor development. Third, when the moderating effect of supervision satisfaction on the relationship between the amount of participation in individual or group supervision and counselor development was verified, it was found that supervision satisfaction had a moderating effect on the relationship between the amount of participation in group supervision and counselor development (regarding the level of understanding with cases). The result can be interpreted as meaning that a counselor's positive supervision experience has a direct influence on the outcome and quality of counseling services. Based on these results, proposed implications are presented regarding counseling supervision.

Narrative Depiction of a Focusing Attitude Training Experience through a Counselor's Participation in Focusing Workshop (포커싱 워크숍 경험을 통한 포커싱적 태도 훈련 체험에 대한 내러티브 탐구)

  • Joo, Eunsun;Suh, Dongshin
    • The Journal of the Korea Contents Association
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    • v.20 no.7
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    • pp.451-463
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    • 2020
  • This study is a narrative depiction of a focusing attitude training experience through a counselor's participation in focusing workshop. Through the story of life, the researchers explored how the participant experienced according to the three - dimensional narrative inquiry space (time, place, interaction). The results of this study is that the contact (self - awareness process) with self - experience through focusing training abled the counselor to facilitate clients' own self-contact during the psychotherapy process and as a result the counselor was able to establish 'relational depth' with clients. Through Focusing experience, the counselor was able to aware bodily feeling 'as it is' which helped the expansion of self with multiple perspectives of life away from fixed own self -frame. The implication of this study is to explore the meaning of the counselor's Focusing attitude and to prepare for the development of Focusing workshops in the future.

The Story of Two Women's Career Transition as a Counselor (두 여성의 상담자로의 진로전환 경험이야기)

  • Choi, Jae-Hyuk;Kim, Myong-Hwa
    • The Journal of the Korea Contents Association
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    • v.17 no.6
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    • pp.514-526
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    • 2017
  • This study examined the experiences and meanings of career transition becoming a counselor by examining the experiences of career transition process before two women became counselors through the narrative inquiry method. To do this, two counselors with career counseling qualifications and two or more career transition experiences were selected as research participants. The results are as follows. First, they had several career experiences without having the opportunity to think about their interests or aptitudes. Second, it was an experience that career transition adapts itself. Third, as they went through various occupations, they gradually went to the work and study they wanted. Fourth, They were satisfied with the profession of the counselor they had chosen, and they were inspecting themselves as a counselor. In this study, it is meaningful to accept the career transition as a part of life and to confirm the meaning of career transition experience as a counselor walking the path of counseling specialist.

Experiences of Training and Counselling of Life Planning Counselor for the Later Life (노후설계상담사의 상담교육 참여와 실제 상담경험)

  • Kim, MeeHye;Jung, MyoungHee;Chung, SoonDool;Kwon, KumJu;Yoon, HeeSoo
    • 한국노년학
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    • v.36 no.4
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    • pp.937-957
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    • 2016
  • The purpose of this study was to understand deeply the meaning of training and counselling experiences of life planning counselors for the later life. This study analyzed the meaning of training and counselling experiences of counselors and tried to structure the meaning of their experiences. The qualitative research was conducted with 12 counselors who got the license after completing life planning training and do counselling. This study found 4 categories, 15 sub-categories and 50 concepts. These results analyzed are : 1) Motivation of participating in life planning counselor training for the later life ; 2) Training experience of life planning counselor for the later life ; 3) Counselling experience as a life planning counselor for the later life ; and 4) Way to improve capacity as a life planning counselor for the later life. According to these results, this study proposed practice and policy suggestions to improve training curriculum, working process and building capacity of counsellors. Lastly, this study stated the limitation and significance of the study and also suggested another proposal for a follow-up study.

The effects of consumer counselor's work training in firm work performance and satisfaction (고객상담 부서 직원의 상담업무교육이 업무수행 및 업무 만족도에 미치는 영향)

  • Huh, Kyung-Ok
    • Korean Journal of Human Ecology
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    • v.13 no.6
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    • pp.917-926
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    • 2004
  • This study examines the effects of consumer counseling education on the work performance and work satisfaction of consumer counselors, controlling the effects of other variables. The results of this study is as below: First, approximately 70% of consumer counselors have not had any education pertinent to their work. The level of work performance was highest in listening to customers' complaints, and then consistence of counseling work and explanation for counseling were next. Professionality was the last in order. Second, consumer counseling education did not affect the work performance. Instead, the number of counselors and work experience, along with whether the counselor majored in consumer studies, were more likely to increase the performance. Finally, educating counseling skills did not affect the level of work satisfaction. Instead, the work performance affected the level of work satisfaction. The number of workers and income were positively related with the level of work satisfaction.

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A Study on Curriculum to Improve Grief Counselor's Competency (애도상담자 전문역량 향상을 위한 교육과정 탐색)

  • Jeon, Hee-Chung
    • The Journal of the Korea Contents Association
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    • v.18 no.2
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    • pp.602-615
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    • 2018
  • Loss has been expanded to include not only death but also the change that take place in the transition of life. In addition, the rate of direct and indirect experience of death around us has increased due to natural disasters and unexpected accidents. Therefore, there is a growing demand for grief counseling and a need for professional grief counseling. The purpose of this study was to investigate the competency of grief counselors and to review on the literatures what grief counselors should be trained to improve their professional competences. Specifically, there were grief counseling theory, evaluation of grief, death education, and counselor self-care. There were suggested that how to integrate into existing counselor curriculum and introduced experiential practice. This study can be used as a basic data for encouraging the attention of grief counselor education and competency model.

Exploring the Narrative of Child Care Experience of Two Female School Counselors (두 여성 학교상담사의 자녀양육 경험에 관한 내러티브 탐구)

  • Choi, Eun-Ju
    • The Journal of the Korea Contents Association
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    • v.18 no.8
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    • pp.197-209
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    • 2018
  • The purpose of this study was to examine the experience of child rearing in the life of school counselors and what this experience signified to them based on the narrative, a qualitative research method. For this study, two women who have at least eight year long experience, who work as school counselors and who have the experience of rearing their children during adolescence were selected as research subjects. They were subjected to interview and the following research results were drawn out. School counselors' child rearing experience was composed by focusing on the time, society and place, which are referred to as the Three-dimensional narrative investigation space. School counselors "discerned" that the experience of getting reared by original family exerts effect on children. After counseling study, they wished to "become a sufficiently good rearer" who strives to cultivate ideal parent-child relations by understanding their children after undergoing the phase of "self-reflection and apology" for discipline and forced attitude. Moreover, they were transforming into "genuine counselor" through experience based insight, and this in turn includes the meaning of "I, who function intactly."

A Study on Factors Affecting Retractation of Turnover Intention of Customer Center Counselor (고객센터 상담원의 이직의도 철회에 영향을 미치는 요인 연구)

  • Lee, In-Seok;Bae, Jae-Hong;Shin, Ho-Young
    • Journal of Digital Convergence
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    • v.18 no.1
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    • pp.333-342
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    • 2020
  • In this study, an interview survey was conducted for three months by a counselor who had experience of retractation of turnover intention to find out what factors played an important role in retractation of turnover intention. The results found that task shift, motivation, self-efficacy, and emotion control were the major factors in the retractation of counselor's turnover intention, while superior support and colleague support did nop affect. Among them, emotion control and task shift had more influence on retractation of turnover intention than other factors. The results of this study are expected to maximize the stabilization of the organization by lowering the turnover rate of counselor in the customer center department becoming more important in the enterprise and to provide an important theoretical basis for studies related to retractation of customer center counselor's turnover intention.

A Study on the Impact of Empathy and Creative Personality of a Counselor on the Working Alliance (상담자의 공감과 창의적 인성이 상담협력관계에 미치는 영향)

  • Jung, Han-Nah;Lee, Chang-H.
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.12 no.4
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    • pp.1663-1674
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    • 2011
  • The study focused on how the end result of working alliance is affected by empathy on each group and creative personality of the counselor on their counsel. In order to do so, the level of working alliance, empathy, and creativeness of the counselor are evaluated on the survey. And the survey and analysis are performed by two different groups; counselors and clients, among 88 pairs of people who had counseled at least more than three times. The conclusion of the study is as follows. First, it has been found that empathy with each group and creative personality of a counselor is partially significantly correlated with the level of working alliance according to the result from both groups. Second, the consequence of evaluation the empathy of counselor has bigger impact on working alliance in group of counselors. But on working alliance has been affected by empathy for both clients and counselors and creative personality in group of clients. Last of all, level of working alliance has a significant correlation with years of experience and professionalism in group of counselors. However, there was a partially significant correlation between working alliance and professionalism in group of clients.