• 제목/요약/키워드: Consumption experiences

검색결과 192건 처리시간 0.025초

공정여행 경험에 대한 소비자인식 연구 (A Study on the Consumers' Perceptions of Fair Tourism Experiences)

  • 박미혜
    • 한국생활과학회지
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    • 제19권5호
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    • pp.857-872
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    • 2010
  • Recently, interest in fair tourism and demand for this service has been steadily increasing. This study examined the tourists' perceptions of their fair tourism experiences. Phenomenological method was adopted as a qualitative research approach. Participants were nine adults who were interviewed in depth on their experiences of fair tourism. Data analysis led to the emergence of seven categories (sharing and volunteerism, environment and animal protection, tourism created together, communication and relationship, from consumption to experience, ethicality and fairness, contemplating life) and 21 subcategories. This research was a significant step in providing options to explore the improvement of ethical-tourism and may have implications for the future development of tourism. This study also has various implications for tour operators, consumers, and government. In future all stakeholders should make efforts to establish the tour culture which encourages consumers to consider the ethicality and fairness of their choices as tourists.

아바타 사용자의 행동분석에 따른 연구적 고찰 (A study on characteristics affecting avatar benefits os avatar users)

  • 전규림
    • 정보학연구
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    • 제6권3호
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    • pp.45-51
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    • 2003
  • 지난 2년여 동안 급속히 발전해온 아바타가 사회에 미치는 영향 등을 자료의 미흡함과 인구 통계적 특성이 부족하여 연령별, 지역별, 학력별 차이 등을 비교 분석하지 못한 아쉬움이 남아 추후 연구에서는 좀 더 깊은 자료로 더 많은 연구자료가 필요하다.

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패스트푸드 레스토랑의 소비가치가 고객만족, 행동의도에 미치는 영향 (The Effects of Consumption Values on Customer Satisfaction and Behavior Intention in Fast-Food Restaurants)

  • 양승권;심재현
    • 유통과학연구
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    • 제11권2호
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    • pp.35-44
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    • 2013
  • Purpose - Until recently, studies on customer values for restaurants recognized two path structures; the SERVQUAL model, that is, service quality? perceived value? customer satisfaction? behavioral intention, and the customer value? customer satisfaction? behavioral intention path that categorizes customer values into functional value and hedonic value. This study, instead, classifies the consumption values of fast-food restaurants based on the consumption value system provided by Sheth, Newman and Gross (1991) and illustrates the new path structure, consumption value? customer satisfaction? behavioral intention, targeting college students for a generalization of the consumption value system of fast-food restaurants. Research design, data, and methodology - This study establishes five hypotheses based on the relationship between each type of consumption value (functional, emotional, social, and epistemic) and customer satisfaction, and the relationship between customer satisfaction and behavioral intention. For this analysis, data was collected by conducting a pre-test and administering a survey to 213 college students who are regular customers at fast-food restaurants in Seoul, Korea. The data collected was then analyzed using SPSS 15.0 and AMOS 6.0 statistical packages. Results - The study showed that: First, the consumption values of fast-food restaurants are classified into the following four categories: functional value, emotional value, social value, and epistemic value while consumption value can be applied to customer value of fast-food restaurants. Second, the functional and epistemic values had a positive impact on customer satisfaction. The resulting satisfaction is attributed to the intrinsic characteristics of fast-food restaurants like the consistent quality of food, reasonable prices, fast service, and unique or new experiences on every visit. On the other hand, emotional and social values did not affect customer satisfaction. The results on emotional value differed from the general studies on restaurants while the results obtained for social value were not consistent with the studies on high-end restaurants. Third, customer satisfaction had a positive impact on behavioral intention. The survey showed that college students reflected behavioral intention - repurchase intention and word-of-mouth - if they were satisfied with the food quality and employee services provided. Simultaneously, it was seen that the impact of functional value on customer satisfaction of fast food restaurant goers was more than that of epistemic value. Conclusions - The consumption values of fast-food restaurant users could be classified into four categories, functional, emotional, social and epistemic values, based on the consumption value system provided by Sheth, Newman and Gross (1991). It proved that the customer values of restaurant goers can be extended to the path structure of consumption value? customer satisfaction? behavioral intention to confirm its generalization. The study also showed that marketing managers need to focus more on the factors that influence functional value as the fast-food restaurant users consider timely services with the consistent quality of food at a reasonable price and at a convenient place more important than the new experiences or uniqueness.

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쾌락적 소비와 일시소득에서의 소비자의 선택 (Hedonic consumption and consumer's choice under the windfall gains)

  • 설무곤;김영균
    • 한국산업정보학회논문지
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    • 제27권2호
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    • pp.83-100
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    • 2022
  • 마케팅분야에서는 제품 상징주의를 지닌 쾌락적 소비에 관한 주제와 관련된 개념적 연구는 상징적 소비주의와 쾌락적 경험연구에 공헌하였다. 예상치 못한 소득이나 일시적 이득에 대한 기대를 소비자가 어떻게 다루는가를 연구하는 것은 그들이 경험을 즐기는데 무엇이 영향을 미치는 가를 이해하는데 도움을 줄 것이다. 이 논문은 쾌락적 소비와 실용적 소비의 상반관계를 논의한다. 일시소득이 발생한 상황에서 언제 왜 소비자들이 쾌락적 혹은 실용적 제품을 선택하는 가를 알아보는 것이 목적이다. 우리는 5개의 가설을 제시하고 일련의 실험을 통해 복권금액이 증가할 때 응답자들은 실용제품보다 쾌락제품을 선호하고, 취득확률은 두 제품간 차이가 없고, 선호순위도 차별화되지 않았다. 일시소득이 증가할 때 두 제품간의 선호그래프는 반대로 나타났다. 할인율이 변할 때 소비자의 선호순서는 변활 것으로 예상된다. 응답자들은 쾌락제품을 가장 선호하고, 실용제품, 할인 현금 순으로 선택하였다. 따라서 소비자의 쾌락주의와 쾌락적 경험에 대한 환상을 자극하는 것은 효과적인 마케팅 전략과 전술이 될 것이다.

고령화가 한국가계의 의식주, 의료품목 수요에 미치는 영향 (Effect of Ageing on Household Demand for Clothing, Food, Housing, and Medical Care Commodities in Korea)

  • 김기성
    • Human Ecology Research
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    • 제53권3호
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    • pp.309-318
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    • 2015
  • This study investigates to investigate the ageing effect on household demand for clothing, food, housing and medical care commodities in Korea using a demand system model. The cross-sectional and time-series data from Statistics Korea on urban household expenditures and age projection analyzed household demands of consumption commodities. The household head age and elderly population ratio were employed for proxy variables of ageing. Ageing variable elasticities of commodity demands were estimated. Study results show that ageing variables significantly influenced on a household demand for commodities; clothing and food consumption decreases; however, housing and medical care consumption increases with ageing. The elasticities of total consumption expenditures and price variables were estimated in the demand analysis; these two variables significantly impacted almost all of the household consumption for the studied commodities. This study provides an opportunity to examine how ageing influences household consumption for clothing, food, housing and medical care commodities as Korean society experiences a rapid ageing. It is also meaningful that this study conducted a quantitative measuring of the household demands for commodities that was different from past research on the household consumption expenditures for commodities.

초.중.고등학생과 교사의 음료 소비문화 (The Beverage Consumption Patterns among Elementary.Middle.High School Students and Teachers)

  • 김향숙;김영남;신말식;이경애;백수진;조숙자
    • 한국생활과학회지
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    • 제7권1호
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    • pp.235-245
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    • 1998
  • This survey was carried out to investigate the beverage consumption pattern. The Questionnaire, which consists of preference, quantity of daily consumption, selection, consumption of traditional beverages and so on, was distributed to elementary, middle and high school students and Home Economics teachers. Compared with teachers, students prefer soft drinks to coffee and tea. The factor considered as important appeared taste when they choose beverages. The reasons why they drink beverage were its being tasty and their heavy thirst. Among traditional beverages, sikhae was consumed most frequently at home. More than 50% of respondents answered that they had experiences of drinking whachae, soochungkwa, citron tea and ginger tea.

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이동통신망의 전향 신호 채널을 위한 다중화 방식 (Multiplexing scheme for forward signaling channels in wireless cellular networks)

  • 최천원
    • 전자공학회논문지S
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    • 제35S권3호
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    • pp.65-75
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    • 1998
  • We consider connection-oriented wireless cellular networks such as the second generation wireless cellular networks and wirelss ATM networks. In these networks, a separate forward signaling channel is provided for the transmission of paging and channel allocation packets. When a call destined to a user is requested, all the base stations in the user's current location area broadcast the corresponding paging packet across forward signaling channels. By slot mode operation and paging group allocation for fusers in a location area, we can reduce relative power consumption level at battery-operated terminals. However, a sthe number of paging groups is increased for lowering relative power consumption level, a paging packet experiences higher delay to access the forward signaling channel. For the pre-negotiated quality-of-service level, paging packet delay level must be limited. In this paper, we consider static and dynamic multiplexing schemes for paging packets, and develop an analytical method for calculating paging packet delay and relative power consumption levels. Using this analytial method, we investigate the effect of network parameters on the paging packet delay and relative power consumption levels.

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관광객의 공연체험 특성 -문화콘텐츠'난타'를 중심으로- (Tourist Experiences Characteristics on Performance Arts -Focus on JeJu 'Nanta' as Cultural Contents-)

  • 장혜원;김형길;오상훈
    • 한국콘텐츠학회논문지
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    • 제11권7호
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    • pp.458-466
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    • 2011
  • 제주는 아름다운 경관을 자랑하는 섬이지만, 상대적으로 사회문화적 매력성은 덜 주목받아왔다. 본 연구의 목적은 제주 목적지의 대안적인 매력성 발굴을 위한 것으로, 파인과 길모어(Pine & Gilmore)의 체험경제이론을 공연예술 체험에 적용하는 것과, 공연의 체험요소, 체험만족, 그리고 공연 충성도간의 구조적 관계를 규명하고자 하는 것이다. 이와 같은 목적을 위해, 이론적 고찰과 실증분석을 병행하였다. 280명의 비언어 코믹공연인 '난타'의 관람객을 대상으로 공연 체험, 체험 만족, 공연 충성도를 설문조사 하여 본 연구에 활용하였다. 구조방정식을 이용하여 분석한 결과 4개의 체험요소(미의식, 엔터테인먼트, 교육, 일상탈출) 중에 엔터테인먼트만이 체험만족에 유의한 영향을 미치고 있었다. 한편, 체험만족은 공연 충성도에 유의한 영향을 미치고 있었다. 이와 같은 결과는 파인과 길모어(Pine & Gilmore)가 제시한 체험경제이론이 문화예술상품 소비로의 적용가능성을 보여준다.

지속가능한 신발 소비자의 구매의사결정과정에 관한 탐색적 연구 (An Explorative Study on the Purchase Decision-Making Process of Sustainable Shoes Consumers)

  • 임소라;신은정;고애란
    • Human Ecology Research
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    • 제61권3호
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    • pp.389-399
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    • 2023
  • Sustainable fashion products have different characteristics from typical fashion products. Therefore, this study focuses on shoes while exploring the expansion and development of sustainable fashion consumption as well as consumers' perceptions of the sustainability approaches practiced by shoe companies. In-depth interviews were conducted with 24 consumers, who had purchased sustainable shoes, in order to understand their purchase decision-making process and consumption characteristics, using the seven stages of the EBM model. In the "need recognition" stage, the survey participants' social background and family influences were categorized as macro factors, while their personal background influences were categorized as micro factors. In the "evaluation of alternatives" stage, participants reconfirmed whether or not to make a purchase based on the product's properties, such as price, brand value, and offered services. In the "purchase" stage, participants' purchase channels were determined according to their preferences as well as the selection pattern they followed until the final purchase within the chosen channel. In the "consumption" stage, the start of product ownership coincides with the start of using the products after making a purchase. In the "post-purchase assessment" stage, higher positive experiences led to a higher repurchase intention of sustainable shoes, while negative experiences caused participants to defer consumption and made them experience a sense of guilt for failing to consume sustainably. During the "post-purchase behavior" stage, which focused on the categories that the customers prioritized, many participants spread information about sustainable fashion to specific individuals through active online WOM behavior.

Study on the Distribution Environmental Characteristics of Unmanned Stores

  • Soyeon, PARK
    • 유통과학연구
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    • 제21권3호
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    • pp.101-111
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    • 2023
  • Purpose: The first purpose of this study is deriving in-store characteristics that affect the experience of customers using unmanned stores and reveals the value of major services that customers feel and experience. Also, an empirical analysis is conducted on the effect of intelligent consumption value after using unmanned stores on consumption emotions and continuous use intention, and the modulating effect of customers' untact tendency on environmental characteristics and the value of intelligent services is verified. Research design, data and methodology: Samples were taken from 186 people who visited the unmanned store from April to June 2022 to investigate the research model. Results: It was found that the environmental characteristics of unmanned stores had a positive effect on the intelligent service value. Also, the higher the value of intelligent service, the stronger the influence on consumption emotions, and the higher the value of the intelligence service and consumption emotions, the stronger the impact on the intention to use intention. The untact propensity played a role in controlling the relationship between ease of using technology and the intelligent service value and the relationship between spatial arrangement and functionality and intelligent service value. Conclusion: In order to improve unmanned store service in the trend of spreading unmanned stores, it is necessary to not only improve the technology using convenience in terms of store environmental characteristics but also create innovative consumption experiences in terms of space layout, function, and convenience of payment.