• 제목/요약/키워드: Consumers' attitude

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IT기업 체험매장의 효과: 지각된 위험, 브랜드 태도 및 구매의도에 미치는 영향 (Structural Analysis to In-store Experience Characteristics, Perceived Risks, Brand Attitude and Purchase Intention)

  • 한계숙
    • 한국유통학회지:유통연구
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    • 제12권2호
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    • pp.1-22
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    • 2007
  • 본 논문은 최근 경쟁적 환경으로 인해 체험적 가치로의 전개가 중요해 지고 있는 상황에서 각광을 받고 있는 체험매장의 효과에 관한 연구이다. 특히 체험매장의 많은 수를 차지하고 있는 IT기업의 경우 체험매장이 브랜드에 대한 긍정적 태도뿐만 아니라, 복합화되고 고가격화되어 가고 있는 신규 디지털 디바이스에 대한 소비자들의 지각된 위험을 낮추는 역할을 기대할 수 있음에도 불구하고 이에 대한 효과를 실증적으로 검증한 연구가 부족하였다. 따라서 본 연구는 IT기업 체험매장의 구성요소를 매장의 물리적 환경, 인적 상호작용, 디지털 디바이스에 대한 체험정도로 구분하고 소비자들의 지각된 위험과 브랜드 태도에 어떠한 영향을 미치는지, 그리고 지각된 위험과 브랜드 태도는 구매의도에 어떠한 영향을 미치는지 살펴보고자 하였다. 분석결과, 체험매장의 물리적 환경, 인적 상호작용, 제품체험은 첨단 디지털 디바이스 수용에 대한 지각된 위험과 브랜드 태도의 매개효과를 통해 구매의도에 영향을 미치고 있음을 확인하였다. 이러한 결과는 경쟁이 치열해지고 있는 IT 시장의 디지털 디바이스가 점차 복합화, 고기능화, 고가격화 되는 상황에서 매장 내 소비자들의 체험이 제품의 수용에 대한 소비자들의 지각된 위험을 낮추고 브랜드에 대한 긍정적 태도를 높임으로써 구매의도에 실제로 긍정적인 영향을 미치고 있음을 의미하는 것이다.

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패션 팝업 스토어의 체험 유형에 따른 인지 요인이 브랜드 태도 및 행동 의도에 미치는 영향에 관한 연구 (Effects of cognitive factors on brand attitude and behavioral intention across different fashion pop-up store formats)

  • 최도리;유지헌
    • 복식문화연구
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    • 제25권5호
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    • pp.543-560
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    • 2017
  • The aim of this paper is to find which types of pop-up store positively influence consumers and to analyze the factors that affect brand attitude and behavioral intention across different fashion pop-up store formats. The data was collected from 217 respondents in their 20s and 30s and then subjected to descriptive statistical analysis, oneway ANOVA and regression analysis using SPSS Statistics. The results of the oneway ANOVA test indicated that the 'Pop-up store of alliance with different kinds of industries' is the most effective type for increasing brand preference and brand recognition amongst consumers. Some further insights can be made from the regression analysis results. There are differences between pop-up store formats in terms of the cognitive factors influencing brand attitude and behavioral intention. Moreover, there are differences between pop-up store formats in terms of brand attitude factors influencing behavioral intention. Through the results of this study, fashion companies can determine the best type of pop-up store to open depending on their aims. In conclusion, this study provides valuable insights to fashion marketers, helping them to determine the appropriate factors to consider when planning fashion pop-up stores. Academically, this paper contributes to expanding the range of research on fashion pop-up retail by studying consumer experiences of different pop-up store types.

대형할인점 PB제품 속성이 소비자의 태도와 구매행동에 미치는 영향 (An Effect of the PB Products attribute of the Large-sized Discount Stores on the Consumer Attitude and the Purchase Behavior)

  • 한동여
    • 디지털융복합연구
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    • 제13권2호
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    • pp.51-60
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    • 2015
  • 최근 대형할인점을 중심으로 PB제품의 매출액이 꾸준하게 증가하고 있는 추세이다. 가격이 저렴하다는 이유로 소비자들이 선호하는 것으로 인식되었으나 요즈음은 고가의 프리미엄 PB제품이 등장하면서 유통업체의 매출액이 급성장하고 있는 실정이다. 본 연구에서는 PB제품의 어떤 속성이 PB제품의 구매행동에 영향을 미치는가를 살펴보고자 하였다. 첫째, PB제품의 속성요인으로 점포이미지, 지식 및 정보, 품질지각, 경제적 가치 등이 PB제품 경험 후의 소비자태도에 미치는 영향을 살펴보았다. 둘째, PB제품의 경험 후 태도가 구매행동에는 어떠한 영향을 주는가를 분석하였다. 본 연구의 결과, 소비자는 PB제품의 다양한 속성 중에서 점포이미지, 정보 및 지식, 경제적 가치 등이 태도에 긍정적인 영향을 주었다. 또한 PB제품 경험 후의 태도는 구매행동에 긍정적인 영향을 주는 것으로 나타났다.

구독서비스를 통한 HMR 제품 구매에 있어 소비가치가 소비자태도에 미치는 영향 (Effects of Consumption Value on Consumer Attitude in Purchasing HMR Products through Subscription Service)

  • 이항;김준환
    • 디지털융복합연구
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    • 제18권9호
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    • pp.71-79
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    • 2020
  • 최근 몇 년 사이에 한국인의 소비 트렌드는 급격한 변화를 맞이하고 있다. 또한 새로운 쇼핑 방법으로 구독경제가 등장하여 성장하고 있다. 본 연구는 구독경제 기반 구독서비스에 대한 소비가치가 소비자태도와 지속사용의도와의 관계를 검증하는데 목적으로 이루어졌다. 이를 위해 구독서비스를 통한 HMR 제품을 사용한 소비자 300명을 대상으로 구조방정식모형을 사용하여 분석하였다. 연구결과는 다음과 같다. 첫째, 구독서비스 이용자가 지각한 HMR 제품의 소비가치(기능적, 감정적, 사회적, 경제적)는 경제적 가치를 제외하고 모두 소비자태도에 유의미한 긍정적 영향을 미치는 것으로 나타났다. 둘째, 소비자태도는 소비자의 지속사용의도에 긍정적인 영향을 미치는 것으로 나타났다. 본 연구를 통해 현재 초기단계인 구독서비스에 관련한 학구적 이론 발전에 기여하고, 구독서비스를 활용하고자 하는 HMR 관련 기업들에게 관리적 시사점을 제공하고 있다.

Influences of Motivations on Interactivity in the Live Streaming Commerce

  • KIM, Juran
    • 산경연구논집
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    • 제12권10호
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    • pp.43-57
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    • 2021
  • Purpose: This study focuses how motivations influence interactivity in the live streaming commerce context. Live streaming commerce involves the provision of e-commerce activities and transactions via a live streaming platform that offers real-time interaction, entertainment, social activities, and commerce. The purpose of study is to examine effects of motivations on perceived interactivity and the effects of perceived interactivity on attitude and intention to use the live streaming commerce. Research design, data and methodology: The study investigates key questions about consumers' motivation to use live streaming commerce and perceived interactivity by surveying 300 users of live commerce. Participants were asked whether they were live streaming commerce users who had experienced live streaming commerce before participating in the survey. The full survey required live streaming commerce users to respond to all the questions. Results: The study uncovered motivations for using live streaming commerce by finding information, entertainment, pass time, fashion/status and real time and perceived interactivity in the live streaming commerce. The results indicated motivation to use live streaming commerce positively influenced perceived interactivity. Perceived interactivity had positive effects on attitude toward brand. Attitude toward brand had positive effects on intention to use. Conclusions: Live streaming commerce is getting increasing attention from marketers because live streaming commerce has seamlessly integrated commerce, social activities, and hedonic factors. This study clarifies motivations and perceived interactivity in the live streaming commerce context. The study uncovers the relationships between motivations, perceived interactivity, attitude, and intention to use that contributes to the theoretical foundation and practical implications for marketing and management in the live streaming commerce context. Specifically, the study develops the theoretical contributions to perceived interactivity in the in the live streaming commerce context. The results also contribute to the practical implications for new marketing strategies that provides dynamic real-time interaction, exact information, and social and hedonic factors to attract consumers to indulge in the consumption processes. Marketing practitioners will obtain insights that can help them develop and manage brand strategies by understanding the influence of motivation and perceived interactivity in the live commerce context, which offers opportunities for contactless marketing and management.

의료기관 인증이 브랜드 충성도에 미치는 영향 (The Effects of Accreditation Program for Healthcare Organizations on Brand Loyalty)

  • 윤서중;김영훈
    • 한국병원경영학회지
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    • 제21권3호
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    • pp.1-10
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    • 2016
  • This study is to check up weather a brand of accreditation program for healthcare organizations recognized by the consumers as users of the healthcare organizations has effects for healthcare organizations' brand trust, attitude, and loyalty. This study suggests the hypothesis that a brand value of accreditation program for healthcare organizations gives the positive effect for the brand trust, attitude and loyalty, and that the brand trust and attitude of healthcare organizations which gain a brand of accreditation program for healthcare organizations cause the brand loyalty. To verify the hypothesis, this study made a questionnaire by using a measuring instrument for the brand value, trust, attitude and loyalty which come from the former study. This study carried out an analyzing method such as frequency analysis, reliability analysis, confirmed factor analysis and structural equation model to verify the hypothesis. From hypothesis verification, emotional and social brand values of accreditation program for healthcare organizations gave a positive effect to the brand trust and attitude on healthcare organizations. Its functional value did not give an effect to a brand attitude but gave a positive effect to healthcare organizations' brand loyalty. Emotional and social brand values of accreditation program for healthcare organizations did not give an effect to the brand loyalty. The brand trust and attitude of the healthcare organizations which gained accreditation program for healthcare organizations gave a positive effect to the brand loyalty on healthcare organizations.

SNS 구전정보 특성이 외식상품 태도와 구매의도에 미치는 영향 - SNS 수신자 특성의 조절역할을 중심으로 - (Effects of SNS WOM Information Characteristics on Attitude and Purchase Intention in Restaurant Food - Focused on the SNS WOM Receivers Characteristics as Moderator -)

  • 박대섭;한지수
    • 한국조리학회지
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    • 제22권8호
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    • pp.39-52
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    • 2016
  • Present study was performed to identify the effects of SNS WOM characteristics on attitude and purchase intention as perceived in restaurant participants and to confirm the moderating effect according to SNS receivers' characteristics on formulated model. Survey method was employed to consumers who are using SNS to find restaurant foods through convenience sampling method in Seoul area. A total of 250 surveys were distributed and 230 were used for analysis, after excluding missing and unusual data. The results from this study are as follows. First, vividness of SNS WOM characteristics had a greater effect on attitude of restaurant food than timeliness, but the consensus and neutrality of SNS WOM characteristics have no significant effect on attitude of restaurant food. Second, SNS receivers characteristics found to moderate the relationships between vividness and timeliness of SNS WOM characteristics and attitude. However, SNS receivers characteristics did not have a moderating role relationships between consensus and neutrality of SNS WOM characteristics and attitude. Third, attitude of restaurant food had a significant effect on purchase intention.

파티에 대한 태도가 드레스코드 수용에 미치는 영향 (The Effects of Consumers' Attitude toward Party on Dress Code Receptiveness)

  • 서상우;이유리
    • 복식
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    • 제58권1호
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    • pp.104-115
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    • 2008
  • Party is an important communication method in the 21st century and this tendency is not exceptional in Korea. With this noteworthy phenomenon, this study summarized the concept and history of party first, and then analysed "belief - attitude - behavioral intention" model based on the one-dimensional attitude theory. The variables included in this research were western culture familiarity as belief factor, three variables evaluating the party culture(i.e., non-popularity of party, marketability of party, sociability of party) as attitude factor, and dress code receptiveness as behavioral intention factor. The samples of this study were 498 women in twenties and thirties from metropolitan areas in South Korea. SPSS 12.0 and AMOS 4.0 packages were used for statistical analysis. The results of this research are as follows: First, western culture familiarity had a significant effect on attitude toward party culture. Specifically, western culture familiarity negatively influenced the non-popularity dimension of party and positively influenced the marketability and sociability dimension of party. Second, attitude toward party culture significantly influenced the dress code receptiveness. Consecutively, all of three dimensions about attitude toward party culture positively influenced the dress code receptiveness. Managerial implications were provided.

수입의복제품 구매시의 원산지효과에 관한 연구 (Country-of-Origin Effects on Imported Clothing Brands)

  • 홍금희;김찬주
    • 한국의류학회지
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    • 제21권8호
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    • pp.1396-1405
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    • 1997
  • This study investigated country-of-origin effects by comparatively analyzing consumer attitude toward country-of-origin of imported apparel according to apparel product attributes. Fishbein attitude model was used. The effects of consumer characteristics such as attitude of consumers toward general imported apparel and demorgraphic variables on consumer attitude toward country-of-origin were also identified. Italy, U.S.A, Japan, Hong Kong, Korea were used as country of origin. Data were obtained from male and female subjects(total 570) aged mostly 20's. Statistical analysis showed: 1) Apparel product attributes were classified into 3 factors, expressive, instrumental and brand, which are the order of importance for purchasing. 2) Consumer indicated more favorable attitude toward 'made in 'Italy' nd made in 'Korea' in each attribute factor. 'Made in Korea' roducts were evaluated highest in expressive attribute factor but less favored than 'made in Italy' n brand attribute factor. 'Made in U.S.A and made in Japan' were evaluated favorable in instrumental factor, whereas 'made in Hong Kong' had the least favorable attitude in every attribute factor. 3) The uniqueness and good quality of imported apparel appeared to be the most strong variable in predicting consumer attitude toward each country-of-origin. 4) The attitude toward country of origin was different according to sex and age.

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친환경 소비가치와 식태도, 영양섭취행동, 건강행동 및 삶의 질 간의 영향관계 분석 (A Study on the Causal Relationships among Eco-friendly Consumption Value, Dietary Attitude, Nutrient Intake Behavior, Health Behavior and Quality of Life)

  • 이연정
    • 한국조리학회지
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    • 제23권7호
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    • pp.50-62
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    • 2017
  • The purpose of this study was to analyze the relationships among variables focusing on what kinds of characteristics of eco-friendly consumption value affect dietary attitude, nutrient intake behavior, health behavior and quality of life, and establish a relationship model. The subjects of this study were 238 eco-friendly consumers. SPSS 23.0 and LISREL 8.50 were adopted to examine measurement model by using analysis method. The results were as followings; First, eco-friendly consumption value has a positive impact on dietary attitude and health behavior. Second, dietary attitude affects nutrient intake behavior positively. Third, the impact of nutrient intake behavior on health behavior is significant. From the results of this investigation, it was found that eco-friendly consumption value affects dietary attitude, health behavior and that the health behavior was positively influential on quality of life. It was also verified that eco-friendly consumption value affects dietary attitude, nutrient intake behavior, and health behavior. Moreover, it was also confirmed that the higher eco-friendly consumption value is, the higher dietary attitude, trust, health behavior and quality of life will be, thereby improving the good healthy life provided.