DOI QR코드

DOI QR Code

An Effect of the PB Products attribute of the Large-sized Discount Stores on the Consumer Attitude and the Purchase Behavior

대형할인점 PB제품 속성이 소비자의 태도와 구매행동에 미치는 영향

  • Han, Dong-Yeo (Dept. of Business Administration, SahmYook University)
  • Received : 2014.11.15
  • Accepted : 2015.02.20
  • Published : 2015.02.28

Abstract

Recently the sales of PB products attribute shows a steady growth day by day. The consumers buy them due to low prices, however, lately they buy the high premium PB products. And thus the large distributors made a rapid growth of sales. The aim of this study is to analyze what the PB products attributes may affect the consumers' purchase behavior. First, the attribute factors of the PB products: store image, knowledge and information, quality perception, economic value etc. have effects on the consumer attitude after usage experience with PB products. Second, the consumer attitude after usage experience with PB products can have an effect on the purchase behavior. As a result of this study, the various attributes of PB products such as store image, knowledge and information, quality perception, economic value appeared to be positive effect. At the same time the attitude after buying the PB products showed positive effects on the purchase behavior.

최근 대형할인점을 중심으로 PB제품의 매출액이 꾸준하게 증가하고 있는 추세이다. 가격이 저렴하다는 이유로 소비자들이 선호하는 것으로 인식되었으나 요즈음은 고가의 프리미엄 PB제품이 등장하면서 유통업체의 매출액이 급성장하고 있는 실정이다. 본 연구에서는 PB제품의 어떤 속성이 PB제품의 구매행동에 영향을 미치는가를 살펴보고자 하였다. 첫째, PB제품의 속성요인으로 점포이미지, 지식 및 정보, 품질지각, 경제적 가치 등이 PB제품 경험 후의 소비자태도에 미치는 영향을 살펴보았다. 둘째, PB제품의 경험 후 태도가 구매행동에는 어떠한 영향을 주는가를 분석하였다. 본 연구의 결과, 소비자는 PB제품의 다양한 속성 중에서 점포이미지, 정보 및 지식, 경제적 가치 등이 태도에 긍정적인 영향을 주었다. 또한 PB제품 경험 후의 태도는 구매행동에 긍정적인 영향을 주는 것으로 나타났다.

Keywords

References

  1. Cheng, Julian Ming-Sung, Lily Shui-lien Chen, Julia Ying-Chal Lin, Deward Shih-Tse Wang, Do Consumers Perceive Differences among National Brands, International Private Labels and Local Private Label? The Case of Taiwan, Journal of Product & Brand Management, 16(6), pp.368-376, 2007. https://doi.org/10.1108/10610420710823735
  2. Ailawadi, Kevin Lane Keller, Understanding Retail Branding: Conceptual Insights and Research Priorities, Journal of Retailing, 80(4), pp.331-342, 2004. https://doi.org/10.1016/j.jretai.2004.10.008
  3. Blackwell, Roger D., Paul W. Niniard, and Jame F. Engel, Consumer Behavior, 10th ed. New York: The Dryden Press, 2006.
  4. Thang, Doreen Chze Lin and Benjamin Lin Boon Tan, Linking Consumer Perception to Preference of Retail Stores: an Empirical Assessment of the Multi-attributes of Store Image, Journal of Retailing & Consumer Services, 10(4), pp.193-200, 2003. https://doi.org/10.1016/S0969-6989(02)00006-1
  5. Pappu, Ravi, Pascale G. Quester, and Ray W. Cooksey, Consumer-Based Equity: Improving t he Measurement-Empirical Evidence, Journal of Product and Brand Management, 14(3), pp.143-154, 2005. https://doi.org/10.1108/10610420510601012
  6. Collins-Dodd, Colleen and Tara Lindley, Store Brands and Retail Differentiation: the Influence of Store Image and Store Brand Attitude on Store Own Brand Perceptions, Journal of Retailing and Consumer Services, 10(6), pp.345-353, 2003. https://doi.org/10.1016/S0969-6989(02)00054-1
  7. Erdem, Tulin and Joffre Swait, Brand Equity as a Signaling Phenomenon, Journal of Consumer Psychology, 7(2), pp.131-157, 1998. https://doi.org/10.1207/s15327663jcp0702_02
  8. Miquel, Salvador, Eva M. Caplliure, and Joaquin Aldas-Manzano, The Effect of Personal Involvement of the Decision to Buy Store Brand, Journal of Product & Brand Management, 11(1), pp.6-18, 2002. https://doi.org/10.1108/10610420210419513
  9. Sinha, I. and R. Bata, Consumer-level factors moderating the success of private label brands, Journal of Retailing, 76(2), pp.175-181, 2000. https://doi.org/10.1016/S0022-4359(00)00027-0
  10. Keller, Kevin Lane, Strategic Brand Management: Building, Measuring, and Managing Brand Equity. New Jersey: Prentice-Hall, 2008.
  11. Zeithaml, Valarie A., Consumer Perceptions of Price, Quality, and Value: A Mean-End Model and Synthesis of Evidence, Journal of Marketing, 52(July), pp.2-22, 1998.
  12. Hoch, Stephen J., How Should National Brands Think about Private Labels?, Sloan Management Review, 37(Winter), pp.89-102, 1996.
  13. Richardson, Paul S., Alan S. Dick, and Arun K. Jain, Extrinsic and Intrinsic Cue Effects on Perceptions of Store Brand Quality, Journal of Marketing, 58(October), pp.28-36, 1994. https://doi.org/10.2307/1251914
  14. Garretson, Judith A., Dan Fisher, and Scot Burton, Antecedents of Private Label Attitude and National Brand Promotion Attitude: Similarities and Differences, Journal of Retailing, 78(2), pp.91-99, 2002. https://doi.org/10.1016/S0022-4359(02)00071-4
  15. Baker, Julie, Dhruv Grewal, and A. Parasuraman, The Influence of Store Environment on Quality Inferences and Store Image, Journal of the Adademy of Marketing Science, 22(4), pp.328-339, 1994. https://doi.org/10.1177/0092070394224002
  16. Park, C. Whan, David L. Motheersbaugh, and Lawrence Feick, Consumer Knowledge Assessment, Journal of Consumer Research, 21(June), pp.71-82, 1994. https://doi.org/10.1086/209383
  17. Sinha, Indrajit and Wayne S. DeSarbo, An Integrated Approach Toward Spatial Modeling of Perceived Customer Value, Journal of Marketing Research 35(May), pp.236-249, 1998. https://doi.org/10.2307/3151851
  18. Shamdasani, Prem N., Andrea J. S. Stanaland, and Juliana Tan, Location, Location, Location: Insights of Advertising Placement on the Web, Journal of Advertising Research, 41(4), pp.7-21, 2001. https://doi.org/10.2501/JAR-41-4-7-21
  19. James R. Coyle and Esther Thorson, The Effects of Progressive Levels of Interactivity and Vividness in Web Marketing Sities, Journal of Advertising, 30(3), pp.65-77, 2001. https://doi.org/10.1080/00913367.2001.10673646
  20. Seo-Il Chae, Social Researh Method and Analysis, BMM Books, 2003.
  21. Hee-Kyun Oh, Kyoo-Yup Chung, The Effect of Boutique Hotel Employees' Person -Environment Fit on Organizational Behavior, Korea Academic Society of Hotel Administration, 22(3), pp.75-97, 2013.

Cited by

  1. Effects of Visual Images of Low-cost Cosmetics on Consumer Types and their Behaviors vol.14, pp.1, 2016, https://doi.org/10.20402/ajbc.2016.0016