• Title/Summary/Keyword: Consumer Behaviors

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The Relationship between Consumers' Life Style and Purchasing Frequency among the Purchasing Behaviors in Internet Shopping Mall (소비자의 라이프스타일과 인터넷 쇼핑몰에서의 상품별 구매횟수 관게 연구)

  • Kim, Si-Wuel;Park, Bae-Jin;Park, Hea-Ryung
    • Fashion & Textile Research Journal
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    • v.6 no.2
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    • pp.184-194
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    • 2004
  • The purpose of this study was to understand the relationship between life style that a consumer is pursuing and purchasing frequency among the purchasing behaviors in internet shopping mall. As a result, the factors of life style with respect to purchasing attitude of the consumer were categorized into 'price advising type', 'price-quality identifying recognition type', 'brand-oriented type', 'shopping time-effort non-investment type', and 'price-quality comparing type'. It showed that there was a close relationship between the life style and the purchasing frequency in internet shopping mall and that there was a significant influence between the life style and the purchasing frequency. The result of this study indicated that the relationship between the life style and purchasing frequency in internet shopping mall was actualized by measuring the purchasing inclination of the consumer under various situations of psychologically descriptive characteristics and desire and simulation. Therefore, this fact suggests that it is very important to measure the accurate purchasing attitude of its consumer when setting up the marketing strategy of internet shopping mall.

An Empirical Comparative Study of Overall Service Quality Path on Consumer Performance of B2C Electronic Commerce in Korea, China and Japan (한.중.일 3개국 B2C 전자상거래의 전반적 물류서비스 품질 영향경로와 고객성과에 관한 실증적 비교연구)

  • Joo, Hye-Young;Choi, Seok-Beom
    • International Commerce and Information Review
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    • v.14 no.2
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    • pp.497-521
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    • 2012
  • This paper is to conduct comparative analysis of the impact of overall logistics service quality and its different influence across countries in internet shopping mall context. After reviewing the different approaches given by the literature, SEM analysis was used to testify the hypotheses. A questionnaire based on personal survey was conducted from internet shopping mall users in Korea, China, Japan. This paper collected data from 786 respondents in the countries. Structural equation modeling was also applied to these data to test relationships among the variables in the study. The empirical results of this study are summarized as follows. First, overall logistics service quality of internet shopping mall has a positive direct effect on the consumer assurance as well as consumer satisfaction. Second, consumer assurance and consumer satisfaction have mediated effects between overall logistics service quality and post-purchasing behaviors intention. Third, its effect size of the '$GLSQ{\rightarrow}$ consumer assurance' and the '$GLSQ{\rightarrow}$ consumer satisfaction' links are the same in each country. However, that of the consumer assurance and the consumer satisfaction for the organizational performance are different for each country.

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A study on internet shopping behaviors for clothing according to shopping orientation of chinese female consumers in their 20s~30s (중국 20~30대 여성 소비자의 쇼핑성향에 따른 의류제품의 인터넷 쇼핑행동 연구)

  • Wang, Fengjiao;Lee, Mi-Sook
    • Journal of the Korea Fashion and Costume Design Association
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    • v.21 no.3
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    • pp.37-53
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    • 2019
  • The purposes of this study were to investigate Chinese female consumers' shopping orientation and clothing shopping behaviors on the internet and to find the differences in internet shopping behaviors of consumer groups segmented by clothing shopping orientation. The subjects were 417 women in their 20s and 30s from the Gillim Province, China. The research method was a survey, and the questionnaire consisted of a clothing shopping orientation subscale, clothing, their shopping behaviors via the internet, and the subjects' demographic characteristics. For data analysis, a frequency analysis, a cross-tab analysis, a factor analysis, a cluster analysis, ANOVA, and Duncan's multiple range test were performed. The results of this study were as follows. The clothing shopping orientation was derived using five factors (trend pursuit, pleasure pursuit, brand pursuit, economic pursuit, and convenience pursuit). Chinese female consumers were classified into three groups (hedonic group, ambivalent group, and practical group) by clothing shopping orientation. These three groups showed many significant differences in their clothing shopping behaviors on the internet. The hedonic group preferred the specialty and cross-border shopping malls, and considered product quality and trend as their main purchase motives. The ambivalent group considered the convenience of the purchase and trend as important motives as compared to the other groups, and they use more various product selection criteria. The practical group considered low price and convenience and the search simplicity of various products as major purchase motives. In addition, the hedonic and ambivalent groups had a higher purchase satisfaction and purchase intention from internet shopping than the practical group. This study suggested that clothing shopping orientation is one of the useful segmentation variables and fashion marketers needed to establish differentiated marketing strategies for each consumer group that is segmented by clothing shopping orientation.

A Study on Bag Purchase Behaviors according to Materialism Value (물질주의 가치에 따른 가방 구매행동 연구)

  • Lee, Mi-sook
    • Journal of the Korea Fashion and Costume Design Association
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    • v.24 no.3
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    • pp.33-48
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    • 2022
  • This study aimed to investigate bag purchase behaviors according to materialism value. The subjects were 443 male and female adult consumers in their 20s to 50s. The research method was a survey, and the questionnaire consisted of questions on materialism value, bag purchase behaviors, and demographic characteristics. For data analysis, descriptive statistics, Cronbach's α, χ2 test, factor analysis, cluster analysis, ANOVA, and Duncan's multiple range test were performed. The results of this study were as follows. First, materialism value was derived from three factors (happiness pursuit, possession-oriented, and success judgment). Second, subjects could be divided into three groups (happiness pursuit group, success judgment pursuit group, and immaterialism group) based on the materialism value variable. Third, the derived groups showed many differences in bag purchase behaviors. The happiness pursuit group considered all bag evaluation criteria factors (practicality, aesthetics, economy, symbolism) and bag purchasing information sources factors (mass media and personal sources) more than other groups, and showed a tendency to prefer select shops and complex shopping malls as bag purchasing places. In addition, the average annual cost and frequency of purchasing bags of this group were higher than those of other groups. The success judgment pursuit group considered symbolism as a bag evaluation criteria more than other groups, and considered personal sources as bag purchasing information sources more than mass media sources, and preferred luxury stores and department stores as bag purchasing places. On the other hand, the immaterialism group considered practicality and aesthetics as bag evaluation criteria and placed less importance on all information sources than other groups, and preferred Internet shopping malls as purchasing places. This group had the lowest average annual purchase cost and frequency among the three consumer groups. This study suggested that materialism value is a useful variable to segment male and female adult consumer markets effectively, and to understand the bag purchase behaviors of consumer groups divided by materialism value.

Effects of Fathers' Parenting Involvement and Parenting Behaviors on Child Happiness (아버지의 양육참여도 및 양육행동이 아동의 행복감에 미치는 영향)

  • Jang, Young Ae;Kim, Sang Lim
    • The Korean Journal of Community Living Science
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    • v.27 no.2
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    • pp.265-280
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    • 2016
  • The study examined the effects of fathers' parenting involvement and parenting behaviors on child happiness. A total of 270 elementary school students in 4th, 5th, and 6th grades (139 boys and 131 girls) participated in the study and completed the questionnaires. The collected data were analyzed using descriptive statistics, analyses of variances, correlation coefficients, and multiple regression. Fathers' parenting involvement and parenting behaviors did not differ by gender and grades, but child happiness partially differed in response to those factors. Additionally, child happiness was significantly positively correlated with fathers' parenting involvement and parenting behaviors. Moreover, fathers involvement in leisure activities, daily-life guidance, and study guidance, as well as their being warm receptive and rejective restrictive parenting behaviors were found to be significant variables influencing child happiness. Overall, the results of this study suggest fathers' play important roles in child happiness and that development of an education program for fathers is warranted.

Relationships among behavioral beliefs, past behaviors, attitudes and behavioral intentions toward healthy menu selection

  • Kim, Heewon;Kim, Youngshin;Choi, Hyung-Min;Ham, Sunny
    • Nutrition Research and Practice
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    • v.12 no.4
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    • pp.348-354
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    • 2018
  • BACKGROUND/OBJECTIVES: Obesity is a serious concern worldwide, for which the restaurant industry holds partial responsibility. This study was conducted to estimate restaurant consumers' intention to select healthy menu items and to examine the relationships among behavioral beliefs, past behaviors, attitudes and behavioral intentions, which are known to be major determinants of consumer behaviors. SUBJECTS/METHODS: An online, self-administered survey was distributed for data collection. The study sample consisted of customers who reported having visited casual dining restaurants in the last three months at the time of the survey. Structural equation modeling was used to verify the fit of the proposed research model. RESULTS: Structural equation modeling revealed that the proposed model supports the sequential, mediated (indirect) relationships among behavioral beliefs, past behaviors, attitudes and behavioral intentions toward healthy menu selection. CONCLUSION: This study contributes to the available literature regarding obesity by adding past behaviors, one of the most influential variables involved in prediction of future behaviors of consumers, to the TPB model, enabling a better understanding of restaurant consumers' rational decision process regarding healthy menu choices. The results of this study provide practical implications for restaurant practitioners and government agencies regarding ways to promote healthy menus.

The Effects of Clothing Shopping Orientation on Women Consumers' Clothing Purchasing Behaviors - Focused on a Comparative Analysis by Age Variable - (여성 소비자의 의복 쇼핑 성향에 따른 의복 구매 행동 - 연령집단별 비교분석을 중심으로 -)

  • Lee, Mi-Sook
    • The Research Journal of the Costume Culture
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    • v.18 no.6
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    • pp.1138-1152
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    • 2010
  • The purposes of this study are to segment women consumers on the basis of clothing shopping orientation and to investigate clothing purchasing behaviors of each segmented group by age variable for development of effective fashion marketing strategies to meet very changeable modern consumers' needs. The research methodology is survey and subjects were 650 women aged from 20s to 60s. The questionnaire consist of measurement items for clothing shopping orientation, clothing purchasing behaviors and subjects' demographic attributions. The data were analyzed by Cronbach's ${\alpha}$, factor analysis, cluster analysis, $x^2$ test, ANOVA and Duncan's multiple range test, using SPSS program. The results are as follows. First, 5 factors were emerged on clothing shopping orientation. Second, women consumers are segmented into 4 types(conspicuous, convenient, pleasurable, and unconcerned type) by clothing shopping orientation. Third, each consumer type divided by age variable showed some important differences on demographic characteristics and various clothing purchasing behaviors. Therefore, the results of this study support that clothing shopping orientation can be useful as one of the effective differentiated variables to segment women consumer market and age variable has important mediate effects on the differences of clothing purchasing behaviors by clothing shopping orientation type.

A Study on the Perceived Size Related Risk and Clothing Behaviors According to Perceived Body Characteristics and Satisfaction with Body Characteristics -Focus on Internet Fashion Consumers- (신체인식과 신체만족도에 따른 치수 관련 위험지각 및 의복행동에 관한 연구 -인터넷 패션 소비자를 대상으로-)

  • Lee, Jeong-Yim
    • Journal of the Korean Society of Clothing and Textiles
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    • v.35 no.5
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    • pp.575-586
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    • 2011
  • This study first examines the effect of perceived body characteristics, satisfaction with body characteristics on perceived size related risk, and internet shopping clothing behaviors; in addition, it also examines the effect of the perceived size related risk on clothing behaviors. A questionnaire was conducted with responses from 219 female students, aged 19 to 25. Data was analyzed by frequency analysis, correlation analysis, ANOVA and Duncan test. The findings suggest that a consumer satisfied with body characteristics has active clothing behaviors to improve her appearance or body image. The effects of perceived body characteristics and satisfaction with body characteristics on perceived size related risk are also identified. The perceived size related risk increases when the size information of an internet shopping mall is insufficient compared to the situation when the consumer is not satisfied with her body characteristics. The meaningful differences of clothing behaviors according to extent of perceived size related risk are identified.

A study on the difference in wedding planner selection criteria and willingness to pay according to consumer characteristics (소비자 특성에 따른 웨딩플래너 선택속성 차이 및 비용 지불의사에 관한 연구)

  • Kim, Ha Jeong;Yu, Jihun
    • The Research Journal of the Costume Culture
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    • v.28 no.2
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    • pp.181-198
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    • 2020
  • Using the developed wedding planner selection criteria scale, this study examined whether wedding planner selection criteria differ according to consumer characteristics such as demographic characteristics and wedding preparation behaviors. The main survey for this study was conducted via the Internet with 295 consumers aged 20-30 living in the Seoul metropolitan area. The data collected from the survey processed and analyzed using the statistical programs SPSS 21.0 t-test. Analyzing how wedding planner selection criteria differ according to consumers' demographic characteristics and wedding preparation behaviors, results shown for the wedding planner selection criteria were all four points on average except for individual characteristics and important sub-factors regardless of the consumers' characteristics, and various results were derived depending on the consumers' characteristics. This study has various practical implications in that it verified the difference in wedding planner selection criteria according to consumer characteristics and determined how much money consumers were willing to play for wedding planners. It is recommended that future studies take various approaches to investigate how wedding planner users are satisfied with or place importance on wedding planner services and conduct empirical using the selection criteria developed in this study to compare influential variables that affect behavior intention and willingness to pay according to consumer type.

Effects of Affective Factors on Apparel Buying Behaviors (의류제품 구매시 감정적 요인이 구매행동에 미치는 행동)

  • 박은주;소귀숙
    • Journal of the Korean Society of Clothing and Textiles
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    • v.24 no.3
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    • pp.361-372
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    • 2000
  • The purposes of this study were to investigate consumer's antecedent mood, cognitive factors, and experienced affection, to find out the relationships among antecedent mood, cognitive factors, experienced affection, and consumer's characteristics, and to examine the discriminant variables of apparel buying behaviors. We developed an questionaire based on the previous studies and pretests. We collected data from 443 housewives living in Pusan and analyzed by Factor analysis, t-test, and Discriminant analysis. The results showed as following: 1. Antecedent mood consists of four factors and cognitive factors in store were composed of four factors. Experienced affection in store includes Pleasure, Dominant and Stimulating feeling. 2. We discovered that consumer characteristics related to the antecedent mood, the experienced affection and cognitive factors in store. 3. Purchasers didn't relate to the consumer characteristics, and related to the antecedent mood, the cognitive factors, the experienced affection in store. Experienced affection and antecedent moods appeared to be important factors in determining apparel buying behavior of consumers. Especially, Pleasure and Dominance of the experienced affection and Depression, Excitation/expectation. Worry and Self-encouraging of the antecedent moods were more important variables in determining apparel buying behavior than any other variables.

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