• Title/Summary/Keyword: Consulting Methodology

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Impact of Competency of Consulting Company on Business Performance: Focus on Franchise Companies

  • CHO, Young-Re;KIM, Moon-Myoung;SEO, Min-Gyo
    • The Korean Journal of Franchise Management
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    • v.11 no.2
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    • pp.7-15
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    • 2020
  • Purpose - The purpose of this study was to structurally verify how the competency of consulting company affects the business performance of consulting client firms through consulting achievement and consulting utilization. It aims to provide information for successful consulting and suggest strategic measures to improve consulting performance. Research design, data, and methodology - This study examines the structural relationship between competency of consulting company, consulting performance, and performance of consulting client firms. In this model, competency of consulting company consists of three sub-dimensions such as reputation, ability to perform business, and expertise. For these purposes, research model and hypotheses were developed. This survey was conduct ed for employees of companies that have experienced consulting in the past year. A total of 195 were used for this study. The data were analyzed using frequency analysis, confirmatory factor analysis, correlation analysis, and SEM with SPSS 18.0 and Amos 18.0 statistical program. Result - The results of this study are as follows. First, reputation, ability to perform business and expertise, which are sub-dimensions of consulting competence, was found to have positive effect on consulting achievements and also found to have a positive effect on utilization. Second, consulting performance was found to have positive effects on business performance of consulting client firms. It means that the management's willingness to utilize consulting results and the achievements of consulting performance have a positive effect on the company's management performance. Conclusions - Consulting firms need to perform customer-oriented consulting by accurately recognizing what management consulting is required by the client firms. The academic significance of this study was that the research was conducted through structural empirical analysis, not only from the relationship of competency of consulting company to consulting performance, but also to the relationship of business performance of client firms. In addition, the practical implication of this study is that clients can actively utilize the results of consulting to lead business performance.

The study of the relationship between the satisfaction of information systems' consulting and the corporate performance (정보시스템 컨설팅 만족도와 기업성과의 관계에 대한 연구)

  • Kim, Jung-Min;Lee, Hyoung-Yong
    • The Journal of Information Systems
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    • v.26 no.4
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    • pp.189-202
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    • 2017
  • Purpose The purpose of this study is to find the factors for explaining the relationship between the satisfaction of IT consulting and entrepreneurship based on the corporate performance, financial and economic performance. Design/methodology/approach This study made a design of the research model by integrating the factors of entrepreneurship and satisfaction of IT consulting on the basis of ecosystem. In addition, this study, did empirical analysis of the structural equation model by PLS(Partial Least Squares) in order to find out the moderating effect of satisfaction of IT consulting on entrepreneurship. Findings According to the empirical analysis result, this study confirmed that the moderating effect of satisfaction of IT consulting on entrepreneurship, which increase the influence the effect of entrepreneurship on the corporate performance. However, the second order factor of enterprise ecosystem has no effect on the corporate performance. In addition, this study find out that the important role of IT consulting according to the change of business environment.

Exploring the 'What' and the 'How' of Childcare Consulting (보육컨설팅의 의미와 실천 방향 탐색)

  • Park, Sukyoung;Lee, Youngjin;Kim, Pyeongrye
    • Korean Journal of Childcare and Education
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    • v.17 no.1
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    • pp.1-18
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    • 2021
  • Objective: The researchers aimed to explore the 'what' and the 'how' of childcare consulting. This study was focused on finding out how child care teachers perceived the process of implementing childcare consulting and their thoughts about the transformation of childcare consulting based on their participating experience. Methods: This study was based on the transverse-continuous design using qualitative research methodology. The participants were eight experienced childcare teachers that were childcare consulting in 2015 or 2020. The data were collected through in-depth interviews. Results: The main findings in exploring meanings and implications of childcare consulting were as follows. First, childcare consulting was recognized as a process of learning about changes through mutual relationships. Second, the different ways to practice childcare consulting, the formation of the learning culture of an organization to help experience collective intelligence, the process of finding various solutions through mutual communication, and the improvement of childcare teachers' professional capabilities while reflecting the current times and context were all investigated. Conclusion/Implications: Given the findings of the study, the importance of childcare consulting, and the ways to establish its systems were discussed.

Improvement of the Systematic Control and Process on Account Receipt (수취계정에 대한 체계적 관리 및 프로세스 개선)

  • Choi, Chang-Hwan;Lee, Jong-Hwan;Kim, Tae-Sung;Yoon, Sang-Han;Park, Kwang-Hee;Lee, Hee-Chun;Seo, Yeong-Bok
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.34 no.1
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    • pp.60-66
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    • 2011
  • This study looks at a company which introduced SAP program, one type of ERP systems, and how the firm copes with the problems which happen in business process. The research tried to solve the problem by IDEAL method of process software improvement methodology. As a result, receipt account program for credit sales could be developed; the program was applied to the actual business work and operated.

Can we substitute the intuition of an experienced bridge inspector by monitoring?

  • Wenzel, Helmut;Tanaka, Hiroshi;Hollrigl-Binder, Michaela;Allmer, Helga
    • Smart Structures and Systems
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    • v.15 no.3
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    • pp.577-592
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    • 2015
  • Damage quantification is a major goal of the SHM community. Methodologies to introduce a quantity for actual condition of a structure into the assessment process are desired. The idea that the condition of a structure is represented in the character of its dynamic response is fully accepted by the SHM community. The VCLIFE methodology quantifies condition analyzing input from monitoring.

BPR Consulting applying New Customer Value Innovation Requirements Engineering Process (새로운 고객 가치혁신 요구공학 프로세스를 적용한 BPR 컨설팅)

  • Han, Kwang-Shin;Park, Man-Gon
    • Journal of Korea Multimedia Society
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    • v.21 no.6
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    • pp.685-697
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    • 2018
  • (Most companies that perform BPR have not achieved satisfactory results or have not performed successful BPRs. There are many reasons for this, but the most important one has caused problems that do not accurately reflect the requirements of various stakeholders. In this paper, we will apply the BPR consulting methodology to a new value innovation requirements engineering process based on the Blue Ocean strategy, which is a way to create a new market without competition by customerizing potential customers by satisfying new customer expectations and needs. This paper uses a requirements engineering process that can generate customer value by applying the ERRC(Erasure Reduce Raise Create) analysis method, which is the core of the Blue Ocean Strategy Framework[1,2]. We will also apply the Six Sigma DFSS (Design For Six Sigma) methodology to improve quality and process through quantitative and systematic analysis. The proposed approach was presented to the BPR consulting to present a practical case, and the results of the empirical analysis of the system user to validate the results of BPR consulting.

A Case Study on Consulting Methodology for IT Diagnosis (IT진단 컨설팅 방법론 및 적용사례)

  • Lee, Jae-Suk;Kim, Seung-Min;Choi, Ou-Choul;Noh, Ok-Kyoung
    • 한국IT서비스학회:학술대회논문집
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    • 2009.11a
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    • pp.181-187
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    • 2009
  • 급변하는 경영환경에서 기업전략의 실행도구로 IT를 활용하고 있으며 이를 통해 기업의 경쟁력을 강화하고 있다. 나아가 단일 기업의 정보화뿐만 아니라 가치사슬에 포함되어 있는 기업들의 정보화를 통하여 산업 전체의 시너지를 낼 수 있다. 하지만 체계적인 정보화 전략 없이 주먹구구식으로 정보시스템을 구축하여 많은 투자에도 불구하고 시스템의 통합성, 호환성 부족, 중복투자, 업무지원의 비효과성 등 많은 문제점이 지적되고 있다. 포스데이타에서는 이러한 기업들의 정보화 현안과 문제점을 해결하기 위한 방안으로 IT진단 컨설팅 방법론을 개발하였다. 기업 정보화 비전, 현안을 분석하여 개선 방향과 체계적인 계획수립을 지원하는 방법론 Framework를 제시하고, IT진단의 영역인 Strategy, Process, Organization, Technology별로 진단목적에 따른 방법에 대해 논하고자 한다. 또한 최근에 그룹사에 IT 진단 방법론을 적용한 컨설팅 사례에서 짧은 기간에 깊이 있는 진단결과와 경영전략과 연계된 정보화 개선방안을 제시함으로써 경영진의 만족도가 높아지고 실행과제가 빠르게 실행되는 효과를 확인하였다.

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Customer Value Proposition Methodology Using Text Mining of Online Customer Reviews (온라인 고객 리뷰에 대한 텍스트마이닝을 활용한 고객가치제안 방법)

  • Han, Young-Kyung;Kim, Chul-Min;Park, Kwang-Ho
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.44 no.4
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    • pp.85-97
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    • 2021
  • Online consumer activities have increased considerably since the COVID-19 outbreak. For the products and services which have an impact on everyday life, online reviews and recommendations can play a significant role in consumer decision-making processes. Thus, to better serve their customers, online firms are required to build online-centric marketing strategies. Especially, it is essential to define core value of customers based on the online customer reviews and to propose these values to their customers. This study discovers specific perceived values of customers in regard to a certain product and service, using online customer reviews and proposes a customer value proposition methodology which enables online firms to develop more effective marketing strategies. In order to discover customers value, the methodology employs a text-mining technology, which combines a sentiment analysis and topic modeling. By the methodology, customer emotions and value factors can be more clearly defined. It is expected that online firms can better identify value elements of their respective customers, provide appropriate value propositions, and thus gain sustainable competitive advantage.

Anomaly Detection Model Based on Semi-Supervised Learning Using LIME: Focusing on Semiconductor Process (LIME을 활용한 준지도 학습 기반 이상 탐지 모델: 반도체 공정을 중심으로)

  • Kang-Min An;Ju-Eun Shin;Dong Hyun Baek
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.45 no.4
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    • pp.86-98
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    • 2022
  • Recently, many studies have been conducted to improve quality by applying machine learning models to semiconductor manufacturing process data. However, in the semiconductor manufacturing process, the ratio of good products is much higher than that of defective products, so the problem of data imbalance is serious in terms of machine learning. In addition, since the number of features of data used in machine learning is very large, it is very important to perform machine learning by extracting only important features from among them to increase accuracy and utilization. This study proposes an anomaly detection methodology that can learn excellently despite data imbalance and high-dimensional characteristics of semiconductor process data. The anomaly detection methodology applies the LIME algorithm after applying the SMOTE method and the RFECV method. The proposed methodology analyzes the classification result of the anomaly classification model, detects the cause of the anomaly, and derives a semiconductor process requiring action. The proposed methodology confirmed applicability and feasibility through application of cases.

A development of service modeling methodology Based on Service Oriented Architecture (서비스 지향 아키텍처 기반의 서비스모델링방법론 개발)

  • Byun, Sung-Yook;Seo, Kyung-Ae
    • 한국IT서비스학회:학술대회논문집
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    • 2007.11a
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    • pp.413-418
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    • 2007
  • 국내 외 많은 컨설팅 및 SI회사들이 나름대로의 SOA방법론을 개발 및 적응하고 있다. 하지만 각 회사의 방법론 마다, SOA 사상 관점에 따라 접근 방향이 상이하고, 수행 방법과 태스크 또한 실제 적응하기에는 상세성이 부족하다. 이 연구에서는 국내 외 SOA 방법론을 비교 분석하고, 실제 적응된 사례를 통하여 특정 도메인에 무관한 현업 사용자 위주의 서비스 식별이라는 명제를 반영한 유저인터페이스 기반의 서비스 분석 및 모델링 방법론을 제시한다.

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