• Title/Summary/Keyword: Conflict Handling

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Interpersonal Conflict Management Strategies Selected by Childcare Teachers (보육교사들이 선택한 갈등관리전략)

  • Baik, Eun Young;Suh, Young Sook
    • Korean Journal of Childcare and Education
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    • v.8 no.1
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    • pp.109-124
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    • 2012
  • This study observed co-worker's conflict situations and interpersonal conflict management strategies from 5 teacher's conversations and informal gatherings in a new born child classroom. Taxonomic analysis, Domain analysis, and Componential analysis(Spradley, 1980) were used to analyze co-worker's conflict situations, and Styles of Handling Interpersonal Conflict(Rahim, 1983) were used to analyze the child care teachers' interpersonal conflict management strategies. The findings of this study were as follows: First, child care teachers experience conflict. The causes of conflict were to do their best, to protect the right of teachers, and to work jointly. Second, Dominating conflict management strategy was used when a cook wouldn't provide teacher's snacks or adopt a teacher's suggestion about methods of providing snacks. Avoiding conflict management strategy was used when a cleaner asked for help or a supervisor asked for extra work. Integrating conflict management strategy was used when infant care teachers suggested ways to go on a vacation. Obliging conflict management strategy was used when teachers followed the principal's directions to sit in and observe another teacher's classroom. Compromising conflict management strategy was used when infant care teachers suggested ways to clean up a play room together.

Optimization of ride comfort for a three-axle vehicle equipped with interconnected hydro-pneumatic suspension system

  • Saglam, Ferhat;Unlusoy, Y. Samim
    • Advances in Automotive Engineering
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    • v.1 no.1
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    • pp.1-20
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    • 2018
  • The aim of this study is the optimization of the parameters of interconnected Hydro-Pneumatic (HP) suspension system of a three-axle vehicle for ride comfort and handling. For HP suspension systems of equivalent vertical stiffness and damping characteristics, interconnected HP suspension systems increase roll and pitch stiffness and damping characteristics of the vehicle as compared to unconnected HP suspension systems. Thus, they result in improved handling and braking/acceleration performances of the vehicle. However, increased roll and pitch stiffness and damping characteristics also increase roll and pitch accelerations, which in turn result in degraded ride comfort performance. Therefore, in order to improve both ride comfort and vehicle handling performances simultaneously, an optimum parameter set of an interconnected HP suspension system is obtained through an optimization procedure. The objective function is formed as the sum of the weighted vertical accelerations according to ISO 2631. The roll angle, one of the important measures of vehicle handling and driving safety, is imposed as a constraint in the optimization study. Upper and lower parameter bounds are used in the optimization in order to get a physically realizable parameter set. Optimization procedure is implemented for a three-axle vehicle with unconnected and interconnected suspension systems separately. Optimization results show that interconnected HP suspension system results in improvements in both ride comfort and vehicle handling performance, as compared to the unconnected suspension system. As a result, interconnected HP suspension systems present a solution to the conflict between ride comfort and vehicle handling which is present in unconnected suspension systems.

THE CONFLICT MANAGEMENT STYLE ADOPTED BY THE SUBCONTRACTORS OF HONG KONG BUILDING PROJECTS

  • Andy K.W. Ng;Andrew A.D.F. Price
    • International conference on construction engineering and project management
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    • 2009.05a
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    • pp.628-634
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    • 2009
  • It is a common practice in Hong Kong for the main contractors of local building projects to sublet most of the work to subcontractors. Consequently their roles have gradually transformed from a constructor to a manager of subcontractors. The outcomes of a project therefore depend heavily on the subcontractors' performance. However, most of the subcontractors complain that they are unable to efficiently and effectively operate due to site coordination problems, such as inaccurate site reference lines, caused by main contractors. The site problems may consume significant amounts of resources if practical solutions cannot be agreed by the project participants early enough. Rahim Organizational Conflict Inventory-II (ROCI-II) model was developed by M.A. Rahim that measure five types of conflict management style including Integrating, Obliging, Dominating, Avoiding and Compromising. This paper presents the questionnaire survey based on the ROCI-II model to rank the preference on the conflict management style adopted by the project representatives of the subcontractors in handling the site coordination problems and its impact to the time used to agree the solutions to the different types of site coordination problems with main contractor. The survey results show that most of the subcontractors' project representatives preferred to adopt the Compromising style to tackle the site coordination problems and the time used to agree the solutions with main contractor was influenced by the conflict management style adopted.

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Impact of Conflict within Social Welfare Organization on Job Performance : Moderating Effect of Participatory Decision-making (사회복지조직 내 갈등이 직무성과에 미치는 영향 : 참여적 의사결정의 조절효과)

  • Seo, Daeseok;Oh, Bongyook
    • The Journal of the Korea Contents Association
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    • v.20 no.11
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    • pp.101-109
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    • 2020
  • This study sought to find out the impact of conflicts in social welfare organizations on job performance and to find out the effects of controlling participatory decision-making in their relationships. To that end, a survey was conducted on workers at social welfare centers in Seoul, Gyeonggi Province and Chungcheong Province, and 360 copies were finally used for analysis and Correlation and hierarchical regression and statistical significance analysis of the adjustment effects were performed. As a result, conflicts within the organization, job performance, and participatory decision-making showed a negative correlation, and as participatory decision-making in the relationship between conflict within the organization and job performance showed a controlled effect, the impact of conflicts within the organization on job performance was reduced. These results suggest that participatory decision-making can alleviate conflicts within an organization and at the same time increase job performance. Based on this, the following suggestions were proposed: They include conflict management strategies in the guidelines for social welfare subjects, establish guidelines for conflict management, provide training for workers, engage workers in employee evaluation and compensation system development, and operate permanent organizations such as the Conflict Handling Committee after investigating conflicts within social welfare organizations.

The Effect of Relationship Marketing on Service Quality and Customer Loyalty: An Empirical Study in Indonesia

  • MAMUSUNG, Robby Tanod;NIMRAN, Umar;SUHARYONO, Suharyono;KUSUMAWATI, Andriani
    • The Journal of Asian Finance, Economics and Business
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    • v.8 no.7
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    • pp.533-543
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    • 2021
  • The purpose of this research is to examine and analyze the effect of Relationship Marketing on service quality and customer loyalty, especially in the context of the retail industry. In retail industry, Relationship Marketing is the key to increase and maintain a large pool of customers. This research was conducted in North Sulawesi Province with a sample size of 155 supermarket customers. The sampling technique used for the study is the purposive sampling. Data was analyzed using SEM based on GeSCA components. The results showed that Relationship Marketing had a significant positive effect both on service quality and customer loyalty. The commitment, communication, conflict handling, and competence play an important role in improving service quality which ultimately makes customers loyal. In addition, the relationship between service quality and customer loyalty, also has significant positive findings. These findings are in line with the concept of SERVQUAL and The Commitment-Trust Theory. The implication of the managerial research is that supermarket managers in North Sulawesi must focus and emphasize more on the Relationship Marketing dimension especially in terms of commitment, communication, conflict handling, and competence. Once these factors can be met, the quality of service will increase, and it causes an increase in customer loyalty to shop more at the supermarket.

Effects of Bullying Experience on Psychological Well-Being Mediated by Conflict Management Styles and Psychological Empowerment among Nursing Students in Clinical Placement: A Structural Equation Modeling Approach

  • Ren, Liping;Kim, Hyunli
    • Journal of Korean Academy of Nursing
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    • v.47 no.5
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    • pp.700-711
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    • 2017
  • Purpose: This study aimed to test a proposed structural equation model in which bullying experience, conflict management styles and psychological empowerment predict psychological well-being among Chinese nursing students in clinical placement. Methods: Three hundred and sixty-six nursing students recruited from five hospitals in J city and Y city were assessed with self-report questionnaires on bullying experience, conflict management styles, psychological empowerment and psychological well-being including depression, self-esteem, and academic major satisfaction. Data were analyzed using SPSS version 20.0 and AMOS version 22.0. Results: The evaluation parameters included the comparative fit index at .90, the goodness of fit index at .93, the root mean square error of approximation at .07, and ${\chi}^2/df$ ratio at 2.66, indicating that the proposed structural equation model provided a good fit to the data. Experience of being bullied during clinical placement, conflict management styles and psychological empowerment explained 93.0% of the variance and had significant effects on psychological well-being, with conflict management styles and psychological empowerment mediating the association between bullying and psychological well-being. Conclusion: The findings indicated that mediation by conflict management styles and psychological empowerment alleviated the negative influence of bullying on psychological well-being. To limit bullying and its negative effects, development of effective guidelines to deal with bullying will be a critical tool for both Chinese nursing students and their instructors. Further research should incorporate conflict management styles and psychological empowerment into the specific intervention strategies for handling bullying behaviors among nursing students and staff nurses and promoting nursing students' psychological well-being.

Analyzing the Efficiency of Grain Handling Ports in Korea Using the Super-SBM Model (Super-SBM 모형을 이용한 국내 양곡전용부두 항만의 효율성 분석)

  • Min-Seop Sim;Chang-Hwan Lee;Yul-Seong Kim;Jung-Woo Nam
    • Journal of Navigation and Port Research
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    • v.48 no.4
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    • pp.294-302
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    • 2024
  • The risks in global grain markets have increased due to COVID-19, extreme weather, natural disasters, and the Russia-Ukraine conflict. Additionally, in Korea, the locations for grain manufacturing have shifted owing to various factors. Despite these environmental changes, grain handling ports in Korea are limited in their capacity to respond promptly, resulting in operational inefficiencies. This study clarified changes in grain throughput and analyzed the efficiency of grain handling ports using the Super-SBM model. It suggested that the ports in Pyeongtaek and Gunsan were the most efficient, based on CCR and BCC results in 2022. These findings could provide several insights related to port operating plans for port operators, managers, and developers.

Study on collision processing among objects by 3D information of real objects extracted from a stereo type method in AR (가상현실에서 스테레오 타입 방식으로 추출한 실물 객체 3D 정보를 이용한 객체간 충돌처리 연구)

  • Jo, In-Kyeong;Park, Hwa-Jin
    • Journal of Digital Contents Society
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    • v.11 no.2
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    • pp.243-251
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    • 2010
  • In this paper, 2 devices through the input image are projected onto the output video device to extract 3D information of real objects and they are located in virtual space. All 3D objects for each inter-object interaction information and location information makes the validation process by recognizing conflict. The proposed extract 3D information of real objects and collision handling inter-object interaction in the most basic issues in augmented reality, because more than anything is a matter to be prescriptive. Therefore, the proposed system to solve this problem exists in virtual space, all objects of the user by validating the conflict between realism and immersion to show that aims to increase.

An Analysis of the Tendency of Native Studies on Children's Social Conflicts (유아의 사회적 갈등에 대한 국내연구 동향 분석)

  • Kim, Yong-Sook;Park, Ji-Young
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.13 no.9
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    • pp.3934-3942
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    • 2012
  • This study heads for analysing precedent studies on children's social conflicts and groping for the tendency of change investigation, according to streams. So, this study selected and analysed 101 books as a study standard, basing on native studies. The collected materials were handled with frequency and percentage. The summary of the study is as followings. First, the progress of the studies on children's social conflict, classified with years, showed an increase from 1995 to 2005, but it showed a decrease after 2005. Second, as for an object of a study on children's social conflicts, the study frequency on conflicts among peers was high greatly, but the study frequency on parent-child, teacher-child conflicts was low comparatively. As for a number of the study object, the study frequency on the object less than 50 was the highest, and the study frequency on 50-100 was high, the next. As for a study period, short-period study was the most, but longitudinal study was not performed at all. As a study type, quantitative study was comparatively higher than qualitative study. Experimental handling method was the highest. The number of study tools was high in order of 1, 2, and 3. Third, as a subject of the study on children's social conflicts, the subject of study on relationship between children's social conflict factors and their development was the most, and children's social conflict factors, and children's social conflict aspect analysis, and children's conflict solution strategy in order.

Design and Implementation of Pattern Collection Model for Handling the Context on a Ubiquitous Environment (유비쿼터스 환경에서 Context 처리를 위한 패턴 수집 모델의 설계와 구현)

  • Lee, Dae-Jun;Kim, Sung-Jo
    • Proceedings of the Korean Information Science Society Conference
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    • 2007.06d
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    • pp.344-349
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    • 2007
  • 유비쿼터스 환경에서 사용자의 편의성을 증대하기 위해 상황인지 기술이 필요하며 댁내의 다양한 기기의 정보를 수집하여 현재 상태를 파악하고 그에 맞는 서비스를 제공해야 한다. 하지만 다양한 종류의 디바이스, 센서, 서비스에 따라 생성하는 데이터의 형태와 의미가 다르기 때문에 이를 활용하는데 어려움이 있다. 본 논문은 다양한 기기와 환경에서 발생하는 데이터를 처리하여 사용자의 패턴을 수집하고 활용할 수 있는 연구 모델을 제안하고 구현한다. 구성요소는 실제 환경과 유사하게 Context를 생성할 수 있는 Emulator와 수집된 Context를 활용하여 패턴을 찾는 패턴 수집 서버와 수집된 데이터를 표현하는 시각화 도구로 구성된다. Emulator는 댁내에 존재할 수 있는 다양한 종류의 Context를 정의하고 서로간의 관계에 따라 Context를 생성하고 패턴 수집 서버는 Emulator에서 생성한 불완전한 Context를 통합하여 완전한 Context를 생성한다. 그리고 생성된 Context를 통해서 사용자의 서비스 이용패턴, Fault, Conflict를 발견했다.

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