• 대한안전경영과학회지
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• 제3권4호
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• pp.167-179
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• 2001

It is reported that, admitting some of the Small and Medium Industries in Korea have world-wide up-to-date technology, but technical competitiveness of most of Industries is approximately 43％ that of advanced countries. A research has been carried out to evaluate technical competitiveness of the Small and Medium Industries in Kangwon Province based on the objective standards. It is identified that competitiveness of technology is higher in general while capability of technical development is relatively lower.

• Journal of Korea Trade
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• 제25권5호
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• pp.19-38
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• 2021

Purpose - This study aims to verify the direct causal relationship between cost competitiveness and global network competitiveness, which are the tangible service quality factors determined by the shipping company, which in turn affect the shipper's customer satisfaction. Additionally, we empirically investigate the intangible, related service qualities determined by shipping companies, such as operational competitiveness and customer relationship quality, and how these then positively affect customer satisfaction through the formation of trust. Therefore, we examine the mediating effect of trust formation among different contractors for shipping services. Design/methodology - In order to examine the shipping company's tangible and intangible service-qualities perceived by the shipper on customer satisfaction and the process of trust formation between contractors, we collected valid data from 114 respondents out of 200 distributed questionnaires. The respondents consisted of domestic freight forwarders who engage with domestic and international shipping and logistics agencies. Descriptive statistics, confirmatory factor analysis, reliability, convergent and discriminant validities, common method bias, and PLS-SEM (partial least square-structural equation model) were analyzed using the program STATA 16. Findings - The findings of this study are as follows. First, our results showed that all hypotheses assumed in this study had statistically significant supporting evidence. Second, it was found that the mediating effect of trust was significant in affecting the quality of intangible service- qualities for customer satisfaction. Third, through supplementary analysis, we found that the global network competitiveness of domestic shipping companies will increase in importance in the future. In conclusion, the theoretical and practical implications of these findings are presented. Originality/value - This study reaffirmed the traditional causal relationship between customer satisfaction and tangible service quality. Additionally, we also contribute to the literature on the understanding of the causal relationship between trust formation and customer satisfaction through intangible interactions from a long-term perspective.

• 한국항만경제학회:학술대회논문집
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• 한국항만경제학회 2006년도 국제학술대회
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• pp.159-179
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• 2006

As the current trend to the main index of the port competitiveness evaluation, the competitiveness index of the port service comes to more important than the part of expense, location and facility. To reform the bottleneck of port has an effect on improving port service competitiveness. Therefore, this study shows the importance of analyzing bottlenecks on logistics to improve port competitiveness. It collected recent questionnaire data which are the subject as the Custom Service, the Chamber of Commerce and Industry, the Trade Association about bottlenecks of port logistics for working out bottlenecks of domestic port logistics and it produced the order of priorities of bottlenecks by multiplying each output priorities and weights of each process in user of Incheon inner-outer port which is focused on container freight by analysis of priority and Analytic Hierarchy Process(AHP). Unlike existing studies, this study has important values. It presents the priority evaluation only focused on the container freight was produced by port users who are categorized into shipping company, terminal operation company and forwarder, car-ferry in Incheon inner-outer port and making a application of logistics process. It means internal and external competitiveness improvement plan can be presented more concretely and detailed than past competitiveness attributes such as location, facility, service and expense. If the analysis of port logistics bottlenecks which was focused on container freight is extended to the part of general cargo and sundries such as haul grain, car, scrap iron, those studies will be able to provide Incheon port users with useful information and a model of analyzing overall bottleneck of logistics in Incheon port.

• 지식경영연구
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• 제24권4호
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• pp.177-193
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• 2023

이 연구는 대기업의 경쟁력 조직문화를 형성하는 데 있어 조직문화, 직무 특성, 일의 가치와 지향성이 어떤 역할을 하는지 살펴보고자 하였다. MR-QAP 분석을 통해 이러한 변인들이 조직문화 프로파일 중 경쟁력 속성에 미치는 영향을 살펴보는 것을 연구목적으로 하였다. 이를 위해 국내 본사를 둔 완성차 기업의 15개 다양한 팀에 속한 161명으로부터 수집된 데이터를 활용하였다. 연구 결과, 경쟁력 있는 조직문화와 연결된 네트워크 특성이 경쟁력에 미치는 영향을 밝혔다. 직무 특성 중 과업 다양성과 피드백은 경쟁력 있는 조직문화에 유의한 정적 영향을 미치는 것으로 나타났고, 지각된 현재 조직 문화의 조직구성원 간 불일치가 경쟁력에 부정적인 영향을 미칠 가능성이 있는 것으로 나타났다. 조직문화 프로파일 중에서는 사회적 책임, 지지성, 혁신, 성과지향성이 경쟁력 있는 조직문화에 유의한 정적 영향을 보이는 반면, 보상중시성과 안정성은 유의한 영향을 미치지 않는 것으로 나타났다. 이러한 연구결과를 토대로 조직문화의 복잡한 역학관계를 이해하고, 조직 경쟁력을 증진시키기 위한 전략적 접근을 도모하며 실무적 시사점을 제공하였다.

• 문화기술의 융합
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• 제10권3호
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• pp.259-265
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• 2024

본 논문은 기업이 갖는 인적자원개발(HRD)에 대한 의지, 인적자원개발(HRD) 시행수준이 기업의 내외적 경쟁력에 미치는 효과와 각 변수 간의 관계에 대한 조직몰입의 매개효과에 대하여 분석하였다. 연구모형은 기업의 인적자원개발 의지와 인적자원개발 실행수준이 기업의 내외적 경쟁력에 직접적으로 긍정적인 영향을 미칠 것으로 가정하였다. 그리고 인적자원개발 의지와 인적자원개발 시행수준이 조직몰입을 통해 기업경쟁력에 미치는 간접효과가 있을것으로 설정하였다. 분석에 필요한 자료는 한국직업능력개발원(KRIVET)이 시행한 인적자본기업패널 Ⅱ(HCCP Ⅱ) 조사(2차)에서 수집된 9,516명 종업원의 자료를 기업수준(500개 기업)으로 통합하여 활용하였다. 본 연구모형을 분석하는데에는 구조방정식 분석을 사용하였다. 분석결과에 따르면, 기업의 인적자원개발 의지와 인적자원개발 시행수준이 높을수록 기업의 내v외적 경쟁력이 높아지는 효과가 있는 것을 확인하였다. 또한 부트스트래핑을 이용한 간접효과 분석에서는 인적자원개발 의지와 인적자원개발 시행수준이 모두 조직몰입을 통 간접효과가 유의한 것으로 나타났다.

• 국제학술발표논문집
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• The 7th International Conference on Construction Engineering and Project Management Summit Forum on Sustainable Construction and Management
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• pp.1-7
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• 2017

Korea's domestic construction market and overseas construction order environment are experiencing a decreasing trend, and this trend is expected to continue. Therefore, domestic construction companies are seeking to enter the global construction market. This study analyzes the global construction market and the global competitiveness for global construction companies and provides the results. To this end, this study has developed a model to evaluate the global construction competitiveness level and to evaluated global construction competitiveness in 2016. The evaluation of global construction competitiveness was analyzed based on the competitiveness of construction infrastructure by country, and the evaluation results of competitiveness of construction companies. These assessments were based on 20 detailed international statistics (ENR, Global Insight, Compass, etc.). The evaluation results are as follows. First, in regard to the comprehensive global construction competitiveness by country, America ranked first among 20 countries, followed by China. European countries like Spain, Germany and the Netherlands ranked third to fifth, respectively. Korea ranked sixth, one rank higher than that of the previous year. America and European countries remain strong. Second, in regard to the comprehensive building infrastructure competitiveness by country, America ranked first followed by Germany. Korea ranked twelfth, which is the same rank as that of the previous year. When it comes to stability in the construction market, China ranked first and Korea eighth. For construction systems, Sweden ranked first and Korea thirteenth, and for infrastructure, Japan ranked first and Korea tenth. Third, according to the construction company's capability evaluation by country, America ranked first followed by China. Korea ranked fourth, two ranks higher than that of the previous year because of its building competitiveness (fifth → fourth) and design competitiveness (eleventh → eighth) which has improved. When it comes to building competitiveness, China ranked first and Korea fourth. For design competitiveness, America ranked first and Korea eighth, and for price competitiveness, India ranked first and Korea seventh. However, Korea is still in the middle of the pack rank among the 20 countries considered when it comes to design competitiveness. It is ranked eleventh for design productivity and thirteenth for foreign sales against the total sales (internationalization). Thus, Korea needs to improve technical power and tap into new markets for improved competitiveness, including increased productivity. To do so, more R&D investment is required.

• 한국콘텐츠학회논문지
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• 제12권7호
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• pp.114-122
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• 2012

우수한 특허기술을 보유한 지역 기업들에게 매출 성장과 시장 경쟁력을 강화하기 위해서는 디자인개발이 절실히 요구되고 있다. 이러한 중소기업의 요구를 해결하기 위하여 특허청과 충청북도의 매칭으로 지역 디자인 가치제고사업이 진행되고 있으며 이를 통해 디자인 가치를 향상시키고 있다. 본 연구는 S사에서 발주한 프로젝트로 '터널 내 환경에 적합한 LED LAMP 외관디자인 개발'을 사업수행 V사가 개발한 디자인으로, 특허기술을 바탕으로 외관 디자인개발을 성공적으로 수행함으로서 지원업체의 디자인 인지도와 제품의 경쟁력을 제고시키면서 시뮬레이션 개발과 함께 개량 특허를 창출한 사례이다. 터널내 LED LAMP의 효율적인 교체방법과 LED LAMP 반사 방법에 제안한 결과를 통해 수혜기업에서는 개인사업자에서 법인화를 진행하였고 제작 판매를 위해 제조기반시설 확충을 하여 현재 초기 제품이 완료되었다. 디자인과 특허의 융합으로 매출향상과 디자인 권리를 확보함으로써 기업 고유의 디자인 가치를 향상시켰다.

• 품질경영학회지
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• 제26권4호
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• pp.166-188
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• 1998

The following study has been undertaken to build a model for evaluating the level of quality competitiveness of Korean companies in the area of information management. The objective of this paper is to compare the difference in quality-based competitiveness between the 100 advanced companies and other companies in IT management. This empirical study provides the questionnaire and the rating criteria for evaluation, so that any Korean company can easily evaluate their competitiveness. The model, the criteria and the results of this study can be used as a basis for benchmarking. The result indicates that the 100 advanced companies' quality competitiveness is significantly higher than that of most other companies that were surveyed in this study.

• 경영과정보연구
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• 제3권
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• pp.77-97
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• 1999

The purpose of this paper is to measure the international competitiveness of insurance business and to analyze its determinants empirically. I have attempted to use Revealed Comparative Advantage(RCA) index to measure domestic competitiveness. confining to OECD countries only. Among domestic competitiveness advantage countries in the insurance, there are Austria, Denmark, France. Japan, Korea... etc. The factors of domestic competitiveness determinants were found out through multivariate regression analysis with panel data$(1990{\sim}1995)$. In insurance industry, statistically significant variables are employee's per capita premium of insurance company (Pro), stock market capitalization/GDP(MVESR), saving rate (SAV) and real interest(RMMR), while they are Pro, MVESR, and real interest in Korea insurance industry.

• 한국경영과학회:학술대회논문집
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• 한국경영과학회 1996년도 추계학술대회발표논문집; 고려대학교, 서울; 26 Oct. 1996
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• pp.57-60
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• 1996

It is critical that all companies improve productivity in order to maintain their international competitiveness. The productivity can be explained as a measurement of effectiveness that is calculated by "the ratio of what is produced to what is required to produce it". The goal of this paper is to enhance productivity for a small fast food company mainly through work analysis. This work analysis will help the company to downsize by improving efficiency via motion analysis and by reduction of losses via facility improvement.provement.