• The Journal of the Korea Contents Association
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• v.14 no.12
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• pp.911-923
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• 2014

This study explores which organizational capital is important for the customer service center and how the organizational capital is linked to organization's performance through dynamic capability. In this study, total of 389 employees in customer service centers were surveyed for the analysis. The results indicate that relational capital and organizational culture were positively linked with collaborative behavior, capital share, and capital transformation. Also, structural capital was a significant factor in collaborative behavior. Organizational performance was positively affecting collaborative behavior and capital share. This study provides a practical guideline on how to manage organizational capital and supplement shortcomings for managers and counsellors at the customer service centers. Furthermore, the implications for the reinforcement and development of organizational capital were suggested in building a customer service center as a strategic and fundamental part of the company.

• The Journal of the Korea Contents Association
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• v.16 no.5
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• pp.440-448
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• 2016

This study analyzed the issue and limit of artists's Welfare Law. The issue is about artists' labor, their status, and the process for buying social insurance. In this study, we used the literature method the existing data collection clean up, analysis, and evaluating. The solution plan for the vitalization of the guarantee of social insurance for stage actors is as follows. First, based on social insurance law, is to grant an exceptional status to stage artists. Second, the process for buying social insurance has to be changed to posterior judgement by Ministry of Culture, Sports, and Tourism after buying social insurance through Ministry of Employment and Labor. And when a theater company as a leaseholder rent a theater, it should be mandatory for it to get existing industrial accident compensation law. As a new numerical formula, there are an unemployment insurance numerical formula considering distinct characteristics of artists' labor and a formula of calculating insurance fee for industrial accident compensation. Last, there needs to be an introduction of exceptional method allowing a preparatory period for the production of a play and stage actors' side job.

• Journal of Advanced Navigation Technology
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• v.15 no.6
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• pp.1194-1211
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• 2011

The main research purpose of this paper is developed to Fusion Management System Model that is competition advantage and excellence airport for the airport authorities. Fusion Management System Model is developed to fuse and convert how is consist of creativity management and management quality system. Fusion management system structure is as follow. Firstly, part of foundation configured to philosophy and intention of CEO, company as like university and value-based creative corporate culture. Secondly, part of body is applied that is process by 6sigma, system by ISO9001. Thirdly, part of head is applied that is strategy and evaluation by Malcolm Baldrige National Quality Award of U.S.A. Also, system connected to synergy line that is creativity management, fusion & convergence and trust. Finally, this system has been researched to the practical perspective in order to realize for airport authorities.

• Journal of the Korea Safety Management & Science
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• v.10 no.3
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• pp.9-17
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• 2008

In today's industrial society, one observes fierce competition aiming at profit generation among companies, and the utilization of complex machineries and cutting edge science and technology constitutes a constant threat to the life, body, and health of employees. In such a context, it is precisely the purpose of the Industrial Safety and Health Act that is in force to provide protection to the life and health of employees against hazardous and harmful environment and the role of enterprises becomes more and more important in the law. The Industrial Safety and Health Act places the responsibility for preventing industrial accidents on the shoulders of the business employer by providing safety and health information relating to current employees and creating an appropriate work environment. The employer must recognize the importance of prevention of industrial accident and must possess a business philosophy that places top priority on safety when it comes to company management. In light of such practical considerations, the present study approaches to find out the influence of safety and health management on business management from a statistical sample survey point of view. By doing this, the study hopes to show that a through safety management serves to protect the life and health of employees and raise profit for businesses. What is more, the study hopes to demonstrate that promoting a sound business culture can act as fertilizer that promotes the ushering in of a bright society.

• The Journal of the Korea Contents Association
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• v.15 no.10
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• pp.138-149
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• 2015

With UHD broadcasting commercialization accelerating, It is urgent that government has to support a necessary policy and a flexible development of culture content to effectively spread UHD TV. On May 5, 2010, Korea Communications Commission already promised to introduce UHD broadcasting system to invigorate a local broadcasting and communication market while KCC announced top-ten future services of broadcasting and communication. To its disappointment, the market has not got a great result yet. Above all, government, companies and consumers have to exchange and meditate opinions constantly to find desirable solutions. This study aims at searching for more effective and versatile application to expand UHD TV and evaluate consumer's feedback. Based on the objective data on the current situation of the world wide UHD TV distribution and specific methods for solving challengeable issues, the research will find out more active approach to inducing government support and motivating content makers. Hopefully, the study result will make a helpful suggestion for government, company and UHD content makers.

• Korean Journal of Agricultural Science
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• v.3 no.2
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• pp.244-250
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• 1976

Candida brumptii was one of the best isolates which could grow on alcohol distillation slops (reported in the previous paper). Attempts were made to investigate the cultural conditions for cell mass production by this strain, and the results obtained were as follow. The supernatant of the alcohol distillation slops without dilution support ed better growth of the strain than diluted ones. The addition of ammonium sulfate (0.2%), ammonium phosphate (0.1-0.2%), potassium phosphate (0.2%) to the supernatant resulted in positive effects for the growth, among the various inorganic nitrogen and other salts supplements. BOD and COD of the supernatant were reduced approximately 30% and 20%, respectively in 3 days culture. Cell production was maximized when grown at $35^{\circ}C$ and pH 5.0. The yield of cell mass was 1.03% by dry weight and its crude protein content was about 52.65%

• International Commerce and Information Review
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• v.19 no.2
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• pp.47-64
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• 2017

The purpose of this study is on the expansion of trade between South Korea and Middle East Countries. This paper examines the existing state of the Middle East area. The Trade Intensity index and Trade Specialization index analysis enables to evaluate the trade between South korea and Middle east Countries. Hence, this study explains how to proceed the trade and shows some items for advancement in the market. And it gives also some products for vitalizing the export in South Korea. Furthermore, this presents the next-generation growth engines industry and develops new market frontier. In order to promote trade between South korea and Middle East area, korean government must be keep trying to make the FTA with middle east. and korean company must be improving to understand the local culture and to hire special for Middle East.

• The Journal of the Korea Contents Association
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• v.15 no.10
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• pp.56-65
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• 2015

The purpose of this study is to find out the possibility of the healing function of art museums in modern times with the precedent studies and to explore the healing potential specifically. There have been studies on the various healing programs regarding patients with Alzheimer, learning disability, seniors, etc. The researcher approached this study in three aspects, art appreciation, space, communication as healing potential of art museums. These findings will be able to draw more social attention on art museums. Therefore, this study will provide a new perspective on the art museums to people concerned art museums. And it will make the professionals, working for company workers, students and other people suffering under the modern stress, recognize the art museums as a place to look inside in the professionals' own mind and to heal as well as a place for culture and sophistication. These findings will be able to draw more social attention on art museums.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.39 no.2
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• pp.54-63
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• 2016

As technology has developed and cost for data processing has reduced, big data market has grown bigger. Developed countries such as the United States have constantly invested in big data industry and achieved some remarkable results like improving advertisement effects and getting patents for customer service. Every company aims to achieve long-term survival and profit maximization, but it needs to establish a good strategy, considering current industrial conditions so that it can accomplish its goal in big data industry. However, since domestic big data industry is at its initial stage, local companies lack systematic method to establish competitive strategy. Therefore, this research aims to help local companies diagnose their big data capabilities through a reference model and big data capability assessment system. Big data reference model consists of five maturity levels such as Ad hoc, Repeatable, Defined, Managed and Optimizing and five key dimensions such as Organization, Resources, Infrastructure, People, and Analytics. Big data assessment system is planned based on the reference model's key factors. In the Organization area, there are 4 key diagnosis factors, big data leadership, big data strategy, analytical culture and data governance. In Resource area, there are 3 factors, data management, data integrity and data security/privacy. In Infrastructure area, there are 2 factors, big data platform and data management technology. In People area, there are 3 factors, training, big data skills and business-IT alignment. In Analytics area, there are 2 factors, data analysis and data visualization. These reference model and assessment system would be a useful guideline for local companies.

• The Journal of the Korea Contents Association
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• v.12 no.1
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• pp.460-475
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• 2012

The relationship between Korean bank and customer are known as rigidity compare to other industry. The conservative organizational culture is often found in Korean banks. Today, Korean banks are facing dramatic change in digital world in that new wave in online intensifies the connectivity with bank customers and potentials. The introduction of social media would force to develop new marketing strategy in terms of the relationship oriented behavior. The case study presents the findings of a social media marketing strategy which was conducted in Industrial Bank of Korea in 2009-2011. More specifically, the study was designed to determine and evaluate the importance of social media marketing by retail bank in strategic instrument. Also it sets out to determine the perceived usefulness of the relationship oriented services offered by banks to their visitors and followers what these banks can do in order to improve bank services to improve competitive. Using the six relationship activity factors, the banks were examined in the study, a set of core activities (trusty worthy, empathy, shared value, emotional bonding, rich communication) are defined and described.