• Journal of Technology Innovation
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• v.13 no.1
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• pp.193-212
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• 2005

Leader-Member Exchange (LMX) model of leadership has suggested that members within the same work team are differentiated in terms of their level of the quality of leader member relationships. However, the differentiation in leader member relationships has not been examined for its possible team-level effects. In this study, the possible impact of this role differentiation on team members' affective reactions was explored. As hypothesized, teams whose members experienced higher level of LMX tended to have higher overall job satisfaction, organizational commitment, and team efficacy. Contrary to expectation, however, the team-level mean on LMX was not related with team-level variability on LMX. Based on these findings, several theoretical and practical Implications are discussed.

• Journal of Korean Society for Quality Management
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• v.33 no.3
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• pp.1-18
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• 2005

Internal marketing has been suggested as the approach for service organizations to be service-and customer-oriented; and the issues of internal service quality has been one of topics widely discussed in the internal marketing literature. The purpose of the current study is to examine the antecedents and consequences of internal service quality which is believed to increase such organizational performances as customer satisfaction, retention and revenue. In consistent with the previous studies in service marketing literatures, the current study identifies several constructs as the antecedents and consequences of internal service quality: management commitment to service quality, employee satisfaction, self-efficacy, and adaptability. The empirical study testing the causal relationships' among the constructs verifies the proposed relationships among the constructs suggested in the current study.

• 한국항공운항학회:학술대회논문집
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• 2016.05a
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• pp.48-49
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• 2016

최근 사회 전반에서 직업인식에 대한 고정관념이 점점 얕아지고 성별이나 사회적 통념과는 상관없이 자신의 적성에 맞는 직업을 택하는 사회적 변화가 일어나고 있다. 특히 최근 항공업계에서는 대표적인 여성 직업 중 하나로 인식되던 항공사 객실승무원이 되기를 희망하는 남성들이 많아지고 있고, 남성 객실승무원의 채용규모 역시 폭발적으로 증가하고 있는 추세이다. 그러나 기존 연구들을 살펴보면 객실승무원이 겪는 일반적인 스트레스요인들과 직무만족, 조직몰입과의 관계를 연구한 논의는 꾸준히 있어왔지만, 그러한 스트레스들이 남승무원/여승무원이라는 성별 차이에 따른 비교연구는 전무했다. 이에 본 연구는 역할스트레스를 구성하고 있는 요인들이 남승무원/여승무원이라는 조절변수에 따라 직무만족과 조직몰입에 미치는 연구모형을 구성하고 실증연구를 시행한다.

• 한국항공운항학회:학술대회논문집
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• 2016.05a
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• pp.55-63
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• 2016

항공사 종사원의 직무스트레스에 관한 연구는 대부분 항공사 운항승무원을 제외한 객실승무원이나 기타 항공사 종사자의 직무스트레스에 관한 연구가 대부분이어서 본 연구는 항공기의 운항에 있어서 최종 의사결정자라고 할 수 있는 조종사의 직무스트레스를 연구함에 의미가 있을 것으로 사료된다. 최근 운항승무원의 이직증가에 따른 문제를 인식하여 운항승무원이 조직에서 느끼는 직무스트레스 요인과 조직몰입, 직무만족간의 상관관계를 분석함으로써 보다 효율적인 조직 관리 방안의 필요성에 대해 연구하고자 한다. 이를 통해 조종사의 이직의도를 예방하고 관리하여 업무효율을 높이고 나아가 개인의 건강한 삶에 도움이 되는 기초 자료를 마련하고자 한다.

• Proceedings of the KAIS Fall Conference
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• 2010.11b
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• pp.696-699
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• 2010

본 연구는 변혁적 리더십이 조직몰입을 통해 창의성에 미치는 관계모형 측면에서 연구가 이루어졌다. 연구를 위해 직무의 특성상 공통점이 있고 매일의 수업상황에서 창의성이 요구되는 사립유아교육기관에서 근무하는 207명의 유아교사들을 분석대상으로 하였다. 연구결과는 변혁적 리더십이 조직몰입에 정(+)의 영향을 미치고, 조직몰입은 창의성에 정(+)의 영향을 미치는 것으로 나타났고, 조직몰입은 변혁적 리더십과 창의성간의 정(+)적 관계를 매개하는 것으로 나타났다. 본 연구는 구성원이 조직의 목표에 부합하는 창의성을 발휘하도록 하는 조직몰입의 역할을 실증하였다는 점에서 그리고 실무적으로 리더의 변혁적 리더십 행위가 구성원의 조직몰입을 이끌어내면서 조직에 유용한 창의성 발휘를 높일 수 있다는 전략적 제안을 마련하였다는 점에서 그 시사점을 찾을 수 있다.

• The Journal of Korean Academic Society of Nursing Education
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• v.14 no.1
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• pp.73-79
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• 2008

Purpose: This study was conducted to investigate the level of nursing professionalism and the factors affecting it, In addition, it can serve as a fundamental resource for development of appropriate strategies for nursing professionalism. Method: This study was performed on 370 nurses working at two university hospitals located in Seoul. Data was analyzed by Pearson correlation analysis, and stepwise multiple regression using SPSS Win 14.0. Result: The estimated regression model of nursing professionalism was statistically significant (F=199.89, p=.000). Major factors influencing nursing professionalism were observed as ability of job performance (${\beta}=.811$), job satisfaction (${\beta}=.140$), organizational commitment (${\beta}=.086$), and turnover intention (${\beta}=.084$). These four factors explained 67.9% of nursing professionalism. Conclusion: Based on the results of the study, further research is needed to investigate other factors affecting nursing professionalism.

• International Journal of Quality Innovation
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• v.6 no.3
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• pp.1-18
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• 2005

This paper presents the empirical research results conducted in a Swedish care organization for elderly and handicapped. The objective of the research was to empirically assess the implementation and practices of a quality system (ISO 9000) from an organizational change and development perspective. The empirical data were collected through multiple methods; interviews were carried out with key-persons and leadership in the organisation and surveys were conducted to all employees. Interactive methods have been applied to various groups in the organisations e.g., directors, supervisors, and the leadership of the quality project and the local politicians. The empirical findings indicate, among others, that the implementation processes were received and perceived differently in the different parts of the care organisation due to different leadership strategies and employee involvement policies. Other critical factors such as acceptance, resistance, motivation, commitment, the role of leadership, learning possibility, etc. have also been investigated, analysed and discussed. Finally some recommendations on how to approach organisational change as well as strategies for implementing a quality system in the care sector are presented.

• Knowledge Management Research
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• v.9 no.1
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• pp.1-21
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• 2008

The present study investigatesthe reliability and validity of the innovation leadership scale. Originally the seven factors with 25 items were developed through literature review. With a sample of 177 employees in a large company, the results of factor analyses showed that the five-factor model with 14 items had a better fit to the data than the seven-factor model. These five factors were innovativeness pursue, problem solving, vision presentation, risk-taking, and showing initiative. All of these factors were significantly related to various criteria such as identification with the group, attachment to the group, organizational commitment, and supervisor satisfaction, confirming criterion-related validity of the scale. Results of multiple regression analyses showedthat risk taking and showing initiative were more important predictors in explaining criteria. Finally, implications and limitations were discussed. The findings suggest that the key factors of innovation leadership were initiative and risk-taking.

• Journal of Korean Society of Rural Planning
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• v.15 no.4
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• pp.147-160
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• 2009

In 1977, the Main Street Program(MSP) of the United States was founded by the National Trust for Historic Preservation to revitalize downtowns which suffered major declines in their economy and population. This study analyzed the methodology of MSP such as the Four-Point Approach and the Eight Principles, history of MSP, local program organizational structure, local program budgets and funding, official designation and so on. Three successful cases were discussed the background of an introduction to MSP, implementations, results and revitalization statistics. To be able to apply rural development projects in Korea, this study showed the implications such as the need for a program's ethic and methodology, a strong public-private partnership, a dedicated organization, a full-time professional program manager, a commitment to good design and comprehensive work plan, and an educational program of ongoing training for staff, volunteers and other residents.

• Journal of Korean Society for Quality Management
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• v.40 no.2
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• pp.199-210
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• 2012

The objective of this study ware to explore the antecedent and consequences of management quality and to examine the mediating effects of the management quality on the relationship between antecedent and consequences. In order to verify the relationships and mediating effect, data were obtained from 328 employees working in firms at Jinju, Masan, Changwon City were analyzed by using SPSS 12.0. and AMOS 5.0. The findings are as follows: First, antecedent(psychological ownership) was positively related to management quality. Second, there were also positive relationship between management quality and consequences(employee's attitude). Third, there were also positive relationship between psychological ownership and employee's attitude(job satisfaction, organizational commitment). Finally, management quality was a partial mediating effect on the relationship between psychological ownership and employee's attitude. Based on these findings, the theoretical and practical implications and limitations are discussed in conclusion.