• Journal of Arbitration Studies
• /
• v.19 no.1
• /
• pp.99-119
• /
• 2009

In modern capitalistic society, the harmed consumers like consumer complaints etc. are increasing day by day being caused by mass production and mass consumption etc. These consumer damages can come out as many types, but can be the most typical form. If there is a majority of the small sum damage, being saved by legal procedures is a fact that many consumers renounce it for long time, lots of expense and the complexity of the process etc. So, the government enforces consumer groups suit and collective dispute mediation system revising Framework Act on consumer. Specially, collective dispute mediation system, one of the ADR, saves the harmed consumers and accomodates efficiency in management of consumer dispute settlement commission by dealing with it collectively if the same or similar damage without a legal procedure happens to a great number of consumers. However, collective consumer dispute mediation system also has a number of problems. Therefore, this thesis is looking into the function and procedure of the collective consumer dispute mediation system on Framework Act on consumer as well as its problems and ways of improving it.

• The Journal of Asian Finance, Economics and Business
• /
• v.8 no.5
• /
• pp.873-884
• /
• 2021

People are often motivated by money. The salary a worker is paid by his employer can have a great influence on his performance in the administration. The study aims to identify and measure the impact of collective bargaining on the income of employees in enterprises. Participants were given a questionnaire consisting of 21 observation variables with a 5-point Likert scale. Independent variables were measured from 1 "without effect" to 5 "strongly". Based on the literature review and results of interviews, a total of 285 questionnaires were sent to participants in 95 enterprises in three typical fields: industry, construction, textile, and garment; 255 of them met the standards and were subject to be analyzed. We use qualitative research methods combined with quantitative research methods. SPSS20 software is used to synthesize and analyze data. The results of Cronbach's alpha, Exploratory Factor Analysis (EFA) and Multiple Regression Analysis (MRA) identify, the objective for collective bargaining (MT), time to organize collective bargaining (TD), the competence of the parties of the collective bargaining (NL), collective bargaining organization process (QT) are positively correlated with the income of workers in enterprises; information provided for collective bargaining (TT) has a negative correlation with the income of employees in enterprises. Based on the findings, some suggestions have been given for collective bargaining to increase the income of employees in enterprises in Vietnam.

• Management & Information Systems Review
• /
• v.33 no.4
• /
• pp.63-75
• /
• 2014

The paper investigates empirically the determinants of standardization activity at the industry level, focusing on market structure. The enactments or amendments of collective standards is used as the proxy variable for standardization activity. The independent variables, in addition to market structure, are technological opportunity, factor intensity, export ratio, and industry characteristics(assembly). We estimated the logistic regression model(so-called Logit), using the pooling data for 9 Korean industries, including foods, textiles, chemicals, nonmetallic minerals, metals, electronics and electrics, machinery, automobiles, and shipbuilding, over 2006-2009. The empirical finding shows that market structure has no any effects on the enactments or amendments of collective standards in Korea. This might infer that oligopolistic firms devote themselves to de facto standards determined by market rather than de jure standards such as collective standards and Korean Standards(KS). Besides market structure variable, whereas technological opportunity and assembly characteristics are likely to relate positively with the enactments or amendments of collective standards, capital intensity and export ratio have no any relationship with industrial standardization, respectively.

• Korean Management Science Review
• /
• v.32 no.4
• /
• pp.97-108
• /
• 2015

This study proposes a mathematical model to estimate the economic value of weather forecast service, among which the precipitation forecast service is focused. The value is calculated in terms of users' satisfaction or dissatisfaction resulted from the users' decisions made by using the precipitation probabilistic forecasts and thresholds. The satisfaction values can be quantified by the traditional value score model, which shows the scaled utility values relative to the perfect forecast information. This paper extends the value score concept to a collective value score model which is defined as a weighted sum of users' satisfaction based on threshold distribution in a group of the users. The proposed collective value score model is applied to the picnic scenario by using four hypothetical sets of probabilistic forecasts, i.e., under-confident, over-confident, under-forecast and over-forecast. The application results show that under-confident type of forecasts outperforms the others as a measure of the maximum collective value regardless of users' dissatisfaction patterns caused by two types of forecast errors, e.g., miss and false alarm.

• Journal of Information Technology Services
• /
• v.21 no.1
• /
• pp.103-125
• /
• 2022

This study empirically examines the correlation between the data, system, service quality, collective intelligence, innovation activity, and work performance of the KMS for employees of state-run enterprises. This study also confirmed that collective intelligence and innovation activity have a mediating effect on the relationship between KMS system quality and work performance. For this study, employees of state-run enterprises completed a 5-point Likert scale survey, and the data obtained were analyzed with descriptive statistics. The reliability and validity of variables were also verified through a measurement model analysis. Structural equation modeling of IBM SPSS 26 and AMOS 26 were used to prove the hypothesis. Through this study, For the improvement of sustainable work performance of state-run enterprises, which is a difficult issue to solve, not only should the quality of the KMS utilized in the enterprises be improved and managed, but also the design for various incentive schemes tailored to the enterprises' job characteristics, such as rewards, HR bonus, work incentives, job allowance, and encouragement from the head of the enterprise, should be reviewed and continuously developed in reflection of the active collective intelligence of the employees and the effect of innovation activities. Then, the work performance of public institutions will increase.

• Journal of Korean Society for Quality Management
• /
• v.46 no.2
• /
• pp.351-374
• /
• 2018

Purpose: The collective civil complaint problem is considered as important obstructive factor of the nuclear power plant construction project's success and quality. Therefore, this study demonstrate the factors which can affect the settling collective civil complaints, and also suggest the improvement of the resolution. Methods: This study collected the data of Kori Nuclear Power Division staff, local residents and Hanul Nuclear Power Division staff, local residents, and use them for analysis. Results: The results are twofold in the study: First, the 'Situation Recognition' and 'Mutual Cooperation' which are independent variables for solving collective civil complaints have proved to give positive influence on both the nuclear staff and the local residents about the complaint resolution outcome of the dependent variable. Second, the moderation variable 'Expected Benefit' on the influential relationship between the collective civil complaint resolution factor and the civil complaints resolution outcome proved to have a moderating effect only on the nuclear staff. On the other hand, moderation variables 'Time of SOC Business Implementation' and 'Time of Compensation' proved to have a moderating effect only for the local residents. Conclusion: According to the results, the staff have a positive opinion on the benefits of the nuclear power plant construction, while residents feel strongly that they do not get any benefit from the construction despite of tremendous investment and expected benefit in local area. As this results, policy implementation which is superable different understanding is required.

• Korean Management Science Review
• /
• v.11 no.3
• /
• pp.153-167
• /
• 1994

Credibility theory has provided with a useful tool the assignment of weighting factor that reflects the credibility of the observed individual and collective experience to secure fair experience rate-,making. We review credibility models which can effectively estimate risk premiums using credibility theory, and suggest an empirical Bayed model based on the collective statistics to estimate the structural parameters. To illustrate the use of evolutionary models, the models are applied to the actual data, such as loss ratio, claim frequencies and severity, in the Korean automobile insurance. Also the possibilities of generalizations and applications of empirical models are discussed.

• Journal of Korean Society of Archives and Records Management
• /
• v.11 no.1
• /
• pp.207-230
• /
• 2011

The purpose of this study is to suggest new methodologies for documenting locality in digital environment, reformulation the Cox's documentation model focused on cooperative acquisition of documentary heritage institutions. This study defines the concepts of locality, space and place, relation of collective memory to archives, and analyzes the four approaches of documentation comparatively. Based on these analyses, it suggests the categories of documenting locality, and the directions of archive portal design for collective memory of locality.

• Journal of Contemporary Eastern Asia
• /
• v.16 no.1
• /
• pp.22-45
• /
• 2017

The successful management of software (SW) projects is a continuous concern to managers, which is attributed to the contradictory demands that most projects are facing; meeting user requirements within time and budget limit while flexibly dealing risks during the progress of the projects. The present study asserts project performance and risk mitigation are not tradeoff but to be achieved simultaneously, which is called SW project ambidexterity. Drawing on the literature on organizational behavior, hypotheses are developed speculating the relation among project performance, risk mitigation, team collective improvisation, team behavioral integration, and team diversity. Using empirical data collected from 102 SW project teams of 507 team members in South Korea, empirical analysis indicates team collective improvisation is a significant antecedent to SW project ambidexterity, playing a pivotal role to balance the contradictory demands. Furthermore, team behavioral integration positively influences the degree of team collective improvisation, and the magnitude of the relation is partially contingent on the team members' age and major diversity. The present study advances theory by providing a context specific explanation about the SW project ambidexterity and its precedents.

• International Journal of Advanced Culture Technology
• /
• v.8 no.3
• /
• pp.1-9
• /
• 2020

According to the 2012 social blue book released by the Chinese Academy of Social Sciences, China's urban population reached 50% in 2011. With the migration from marriage and new household registration, many urban collective assets have been formed in cities. Due to the unclear property rights and the emptiness of the main body, the distribution of collective assets mostly depends on the village cadres. The central government is preparing relevant laws and regulations to fill this legal gap, while the scheme of restructuring is decided by the villagers' vote, the local government coordinate the land acquisition and management. With the process of urbanization, a large number of second-generation of demolition studied abroad, which has attracted worldwide attention. In addition to the huge amount of compensation, due to the continuous rising of the land price, the value of the collective property and enterprises on the land also keep rising, the management agency of these assets is named village economic cooperative. This paper seeks to analyze the current status and future direction of these wealthy organizations, propose solutions to some existing problems.