• 제목/요약/키워드: Clothing benefits

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구매후기 정보의 충족/미충족에 따른 소비자의 만족/불만족 인식 및 구매후기 정보의 유형화 (Classification of Consumer Review Information Based on Satisfaction/Dissatisfaction with Availability/Non-availability of Information)

  • 홍희숙
    • 한국의류학회지
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    • 제35권9호
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    • pp.1099-1111
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    • 2011
  • This study identified the types of consumer review information about apparel products based on consumer satisfaction/dissatisfaction with the availability/non-availability of consumer review information for online stores. Data were collected from 318 females aged 20s' to 30s', who had significant experience in reading consumer reviews posted on online stores. Consumer satisfaction/dissatisfaction with availability or non-availability of review information on online stores is different for information in regards to apparel product attributes, product benefits, and store attributes. According to the concept of quality elements suggested by the Kano model, two types of consumer review information were determined: Must-have information (product attribute information about size, fabric, color and design of the apparel product; benefit information about washing & care and comport of the apparel product; store attribute information about responsiveness, disclosure, delivery and after service of the store) and attracting information (attribute information about price comparison; benefit information about coordination with other items, fashionability, price discounts, value for price, reaction from others, emotion experienced during transaction, symbolic features for status, health functionality, and eco-friendly feature; store attribute information about return/refund, damage compensation and reputation/credibility of online store and interactive and dynamic nature of reviews among customers). There were significant differences between the high and low involvement groups in their perceptions of consumer review information.

Qualitative Research on Cultural Center Customers' Shopping Behaviors and Image Building of the Department Store

  • Park, Hyo-Eun;Yoh, Eun-Ah
    • The International Journal of Costume Culture
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    • 제12권1호
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    • pp.52-70
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    • 2009
  • Department store has actively expanded cultural center services by providing a series of educational courses in order to increase customer visits, enhance customer satisfaction, and ultimately increase sales. In this study, cultural center members' shopping behaviors and image building of the department store were explored through focus group interviews. Results generated from a total of 7 focus group interviews with female cultural center members in their 30's through 60's are as follows. First, the consumer group who attends courses for their own purpose is 45 to 55 year-old female customers who are actively involved in consumption at the department store for their own clothing, food and restaurant. They are not often engaged in impulsive either group shopping for clothing. They are satisfied with class quality compared to low tuition whereas dissatisfied with busy schedule of a lecture room and lack of special discount benefits for members. Second, the other consumer group who attends courses for their children is consumers in their 30's. They are charged in shopping for clothing for their husbands, children, and themselves. They are suffering time poverty due to nurturing their children, therefore, they want to shop more in the department store on the day of class. However, expensive kids-care facilities are barriers to do it. Convenience, familiarity and center of culture are important images of the department store, developed through frequent visits of these customers. Eight implications for marketing strategies were generated based on study results.

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패션브랜드 인스타그램 사용자 특성에 따른 이용현황 및 소비자태도 (Instagram of Fashion Brand's Current Use and Customer Attitude based on User Attributes)

  • 이윤아;나성민;이지연
    • 한국의상디자인학회지
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    • 제17권4호
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    • pp.201-217
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    • 2015
  • Instagram, image based visual SNS platform is regarded as one of the most effective marketing channels and the number of users are getting increased. To enhance of our understanding of general current use and customer attitude through Instagram accounts owned by fashion brands depending on user attributes, the present study investigates factors that current status of use, purpose of use, brand attitude, purchase intension, and recommend intension. A survey method was conducted for empirical test. A convenience sample of 100 participants was used for data analysis. SPSS 18.0 was used for statistical analysis. Findings of this study suggest that first, the very purpose of access is to grasp fashion trend, second, a group of the high interest in fashion accesses to Instagram account of fashion brands more often, uses Instagram for information search more than other group and has a positive influence on recommend intension, third, a group of the high frequent access accesses Instagram for purpose of information search more and has a positive influent on values on customer attitude and the last, partial purposes of utilization and benefits sought of Instagram of fashion brands has a positive influence on customer attitude.

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The Influence of Consumers' Emotions on Brand Disappointment Caused by the Nepo-Baby Issue in Fashion Brands -Focusing on Powerlessness, Unfairness, Relative Deprivation, and Loneliness-

  • Ha Youn Kim;Woojin Choi
    • 한국의류학회지
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    • 제48권1호
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    • pp.157-171
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    • 2024
  • The term 'Nepo-baby' refers to someone whose career benefits from family connections. Criticism of the so-called Nepo-baby issue is growing, especially among the MZ generation, who highly value fairness. In this study, we explored how fashion consumers perceive the Nepo-baby issue and its impact on fashion brands. Consumers are more likely to compare themselves to Nepo babies and may experience feelings of powerlessness, unfairness, relative deprivation, and loneliness. These perceptions can lead to negative feelings toward the brand, resulting in disappointment. Our research hypotheses were tested using SPSS 26.0 and AMOS 23.0. Fashion brands promoting Nepo babies affect consumers' self-perceptions of powerlessness, unfairness, relative deprivation, loneliness, and negative feelings. Brand disappointment was tested using a structural equation model. Using a multi-group path analysis, we investigated consumers' perceptions of the Nepo-baby issue and general brand stories. Our research results reveal the significant impact of controversial Nepo babies on negative feelings toward fashion brands and brand disappointment.

A Study on the Cosmetics Benefits Sought and Cosmetics Use

  • Lee, Ji-Young;Kim, Yong-Sook;Kwon, Tae-Shin
    • 한국복식학회:학술대회논문집
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    • 한국복식학회 2003년도 International Costume Conference
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    • pp.59-59
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    • 2003
  • Millions of people invest a lot of money and endeavours to improve their look, feel, and smell of their bodies. This quest for beauty has a long history, and cosmetics industries are expanding to fulfill these requests. Also, cosmetics industries are suffering severe competitions and try to segment cosmetics market to cope with the their customers' sensitive.

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패션아울렛 소비자의 캐주얼 및 정장 의류제품 추구혜택과 만족도 연구 (A Study on Pursuing Benefit and Satisfaction at Casual and Official Wear of Fashion Outlet Users)

  • 박혜원;박주형
    • 한국의류학회지
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    • 제29권3_4호
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    • pp.523-534
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    • 2005
  • This study was to examine the factor structure of pursuing benefit and satisfaction at casual and official wear, to analyze the differences of pursuing benefit, satisfaction, and clothing purchase behavior among the consumer groups segmented by store pursuing benefits, and to provide useful information for establishment of marketing strategies. The subjects were 500 female consumers experienced in purchasing clothes at fashion outlet stores. A total of 500 questionnaires were analyzed with $X^2$-test, ANOVA, factor analysis and Duncan's multiple range test. The results were as follows: 1. Pursuing benefit and satisfaction at casual wear and official wear were composed of 5 factors. 2. Pursuing benefit and satisfaction at casual and offcial wear, and clothing purchasing behavior variables such as informants, frequency of purchase, shopping time, and average monthly expenditure on clothes were significantly different among the 3 segmented groups. Product pursuing group was shown to seek higher level of esthetic feeling, suitability for self image and body, fsshion and symbolic meaning of brand than other groups in casual and official wear and to be most satisfied at symbolic meaning of brand, social recognition, and practicality in casual wear of outlet and at suitability and social recognition in official wear of outlet. Store convenience pursuing group was shown to seek higher level of suitability for self image and body, quality, and practicality than other groups in casual and official wear and to be most satisfied at quality and practicality in casual wear of outlet and at practicality and suitability in of cial wear of outlet. Price pursuing group was shown to seek and to be most satisfied at practicality in casual and official wear of outlet.

슬로우 패션의 소비욕망 (The Consumption Desire for Slow Fashion)

  • 이정순;권혁상;고애란
    • 한국의류학회지
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    • 제38권1호
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    • pp.59-72
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    • 2014
  • This study investigated slow fashion consumers from a human desire viewpoint in order to examine the psychological aspects of slow fashion consumption. First, the concept of slow fashion was defined. Second, this study reviewed the concepts of desire found in Oriental philosophies and applied them to slow fashion consumption. This process identified the fundamental desire that motivates consumers of slow fashion. Lastly, the psychological aspects slow fashion consumers were examined through a comparison of fundamental desire and external reasons given by interviewees in regards to personal motivation to purchase slow fashion products. Data were collected through in-depth interviews with 10 unmarried women 25 to 37 years old with experience in buying slow fashion products. Exploratory data were classified into external reasons and fundamental reasons to derive the concept of slow fashion. First, slow fashion is defined as sustainable fashion that considers humans and nature. It also seeks to produce morally good products that transcend time and space. Second, we identified the following external reasons: social responsibility, pursuit of healthy products, and pursuit of beauty. Finally, we extracted four factors that reflected fundamental desire: Recognition Desire, Ostentation Desire, Sexual Appeal Desire, and Power Desire. Altruism was emphasized by respondents who expressed social responsibility among external reasons and the desire for recognition among fundamental reasons. However, this goodwill also originated from human desire due to the emotional healing they receive from helping others. Interviewees sought psychological benefits such as self-satisfaction and spiritual growth through slow fashion that implied an Association of slow fashion consumption with human desire. Slow fashion consumption was influenced by moral convictions as well as various desires; in addition, external reasons for slow fashion consumption could be explained by desire.

Development of a Backpack-Based Wearable Proximity Detection System

  • Shin, Hyungsub;Chang, Seokhee;Yu, Namgyenong;Jeong, Chaeeun;Xi, Wen;Bae, Jihyun
    • 한국의류산업학회지
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    • 제24권5호
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    • pp.647-654
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    • 2022
  • Wearable devices come in a variety of shapes and sizes in numerous fields in numerous fields and are available in various forms. They can be integrated into clothing, gloves, hats, glasses, and bags and used in healthcare, the medical field, and machine interfaces. These devices keep track individuals' biological and behavioral data to help with health communication and are often used for injury prevention. Those with hearing loss or impaired vision find it more difficult to recognize an approaching person or object; these sensing devices are particularly useful for such individuals, as they assist them with injury prevention by alerting them to the presence of people or objects in their immediate vicinity. Despite these obvious preventive benefits to developing Internet of Things based devices for the disabled, the development of these devices has been sluggish thus far. In particular, when compared with people without disabilities, people with hearing impairment have a much higher probability of averting danger when they are able to notice it in advance. However, research and development remain severely underfunded. In this study, we incorporated a wearable detection system, which uses an infrared proximity sensor, into a backpack. This system helps its users recognize when someone is approaching from behind through visual and tactile notification, even if they have difficulty hearing or seeing the objects in their surroundings. Furthermore, this backpack could help prevent accidents for all users, particularly those with visual or hearing impairments.

남녀 고등학생의 신체만족도와 외모관심도에 따른 외모관리행동 및 의복추구혜택 (The Appearance Management Behaviors and Clothing Benefits Sought according to Body Cathexis and Appearance Interest of High School Students)

  • 정지영;신혜원
    • 한국가정과교육학회지
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    • 제18권4호
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    • pp.13-23
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    • 2006
  • 남녀 고등학생을 대상으로 신체만족도와 외모관심도를 살펴보고 남녀고둥학생 각각을 신체만족도와 외모관심도에 따라 집단을 분류하여 집단간 외모관리행동과 의복추구혜택을 비교해 보았다. 신체만족도는 남녀학생 모두 낮았으며 여학생이 남학생보다 하반신과 전신에 대해 더 불만족하였다. 외모관심도는 남녀학생 모두 높았으며 여학생이 남학생보다 높게 나타났다. 신체만족도와 외모관심도에 따라 남학생은 신체만족도와 외모관심도가 높은 집단, 중간인 집단, 낮은 집단의 세 집단으로 분류되었고, 대부분이 신체만족도와 외모관심도가 중간인 집단에 속하였다. 여학생의 경우 신체만족도와 외모관심도가 높은 집단, 신체만족도는 높으나 외모관심도가 낮은 집단, 신체만족도는 낮으나 외모관심도가 높은 집단, 신체만족도와 외모관심도가 낮은 네 집단으로 분류되었고, 신체만족도는 낮으나 외모관심도가 높은 집단이 대부분을 차지하였다. 남학생은 신체만족도와 외모관심도가 높은 집단과 중간인 집단이 낮은 집단에 비해 외모관리행동을 더 하였으며, 여학생의 경우 신체만족도와 외모관심도가 높은 집단 > 신체만족도는 낮으나 외모관심도가 높은 집단, 신체만족도는 높으나 외모관심도가 낮은 집단 > 신체만족도와 외모관심도가 낮은 집단 순으로 외모관리행동을 하였다. 여학생이 남학생보다 의복에서 심미성, 유행성, 유명상표, 경제성을 더 추구하였다. 남학생은 신체만족도와 외모관심도가 높은 집단과 중간인 집단이 낮은 집단에 비해 심미성, 유행성, 유명상표를 더 추구하였지만 경제성은 세 집단 모두 추구하지 알았다. 여학생은 신체만족도와 외모관심도가 높은 집단이 다른 세 집단에 비해 심미성과 유행성을 더 추구하였고, 유명상표 추구는 신체만족도와 외모관심도가 낮은 집단을 제외한 나머지 세 집단 모두에서 높게 나타났으며, 네 집단 모두 의복을 구입할 때 경제성을 고려하였다.

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패션소매점 애고의도에 미치는 소비자 특성에 관한 연구 (The Influence of Consumer Characteristics' on Store Patronage Intention)

  • 남미우
    • 한국의류산업학회지
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    • 제7권5호
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    • pp.509-518
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    • 2005
  • In recent years retail competition has intensified, generally as a consequence of technologies, more sophisticated management practices and industry consolidation. An understanding of current customers' loyalty intentions and their determinants is an important basis for the identification of optimal retailer actions. The focus of this study is to examine the links between patronage intention and the effects of various antecedents of current customers' store loyalty intentions in fashion store. 340 female universities students living in Seoul were analyzed by utilizing multiple regressions to investigate the predictability of each of the 4 different sets of variables(consumer value, source of information, clothing benefits, importance of store attributes) on four patronage intentions of apparel shopping(discount store, speciality store, conventional market, Fashion shopping mall). Four factors were significant in predicting conventional market patronage intention. Brand had a negative coefficient, while price, social affiliation, store fashion service/promotion had positive coefficients. Fashion shopping mall were predicted by five factors:brand had a negative coefficient, while media, social affiliation, price, uniqueness had positive coefficients. For specialty store, four factors were significant: brand had a negative coefficient, while store fashion service/promotion, personal sources, uniqueness had positive coefficients. Four factors were significant in predicting discount store patronage intention :price, store fashion service/promotion, social affiliation, variety of price & product had positive coefficients. Despite the relatively low $r^2s$, all four variables appeared to have, to some degree, predictability of choosing among four different types of store for apparel shopping. Based on the results, patronage intention profiles for four retail stores were developed. Marketing implications are discussed.