• 제목/요약/키워드: Characteristics of quality

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공공도서관의 관료제적 특성이 서비스 품질에 미치는 영향 연구 (A Study on the Effects of Bureaucratic Characteristics on Service Quality in Public Libraries)

  • 송현경;김기영
    • 한국문헌정보학회지
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    • 제56권3호
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    • pp.391-414
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    • 2022
  • 본 연구는 공공도서관의 대표적 조직 특성 중 하나를 관료제로 보고, 이것이 서비스 품질을 바탕으로 한 성과에 미치는 영향을 분석하였다. 이를 위해 한국의 수도권에 위치한 8개 공공도서관의 이용자를 대상으로 설문조사를 실시하여 각 도서관의 서비스 품질을 조사하였고 사서를 통해 각 도서관의 관료제 특성을 조사하였다. 이를 바탕으로 관료제 특성이 서비스 품질에 미치는 영향을 분석하였다. 분석 결과, 관료제 및 탈관료제 특성들은 모두 서비스 품질에 영향을 미치는 인과 관계가 있는 것으로 나타났다. 특히, 관료제 특성들의 조합은 서비스 품질에 영향을 미치는 것으로 분석되었다. 이와 함께 관료제 특성 중 규칙 체계는 서비스 품질에 중요한 영향을 미치는 것으로 나타났다. 본 연구는 공공도서관 조직이 양질의 서비스를 생산하는 데 필요한 관료제 특성을 실증 연구를 통하여 제시하였다는 데 의의가 있다.

참마분말을 첨가한 백설기의 품질 특성 (The Quality Characteristics of Backsulgi Prepared with Yam(Dioscorea japonica) Powder)

  • 김유경
    • 한국지역사회생활과학회지
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    • 제23권1호
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    • pp.31-39
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    • 2012
  • Yam($Dioscorea$ $japonica$) has been used in oriental medicine to modulate physiology, and it is considered as a potential functional food. So far, however, limited efforts has been performed to use yam for food processing and development. Thus, in this study, rice cakes called 'Backsulgi' containing 3%, 6% and 9% yam powder were prepared and the quality characteristics were evaluated. The results of this study showed that adding yam powder reduced the moisture content of Backsulgi, which led to a decrease in the strength of textural characteristics such as hardness, adhesiveness, cohesiveness, gumminess, chewiness, and springiness. In contrast, the quality characteristics of the sample containing 3% yam powder were not significantly different from those of the control in moisture content, texture, and overall acceptability. Consequently, adding 3% yam powder could improve the biofunctionality and quality characteristics of Backsulgi in the case of adjusting moisture content.

우리나라 성인 여성의 직업 특성별 건강 상태 및 건강관련 삶의 질 (A Study on Health Status and Health Related Quality of Life by Job Characteristics in Korean Adult Women)

  • 손신영
    • 한국직업건강간호학회지
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    • 제18권1호
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    • pp.33-43
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    • 2009
  • Purpose: This study was aimed to identify the health related quality of life(HRQoL) by job characteristics and its predictors in Korean adult women. Methods: This study used data from cross-sectional surveys conducted for the 2005 National Health and Nutrition Survey, which was performed by using a face-to-face interview method. The data were analyzed by ANOVA, t-test and multiple regression using the SPSS program. Demographic characteristics, subject health state, EQ-5D were included in the study instruments. Results: The mean HRQoL index in the subjects was $0.792{\pm}0.102$. There were significant statistical differences on HRQoL among job characteristics. The health related quality of life of non-physical workers was the highest. The significant predictors of the HRQoL of all subjects were the subjective health status, the present health status compared to the previous year, education, age, marital status and income. The factors accounted for 22.1% of variance in the health related quality of life and the predictors of the HRQoL among job characteristics were different. Conclusion: These results may contribute to development of nursing strategy to improve female health related quality of life. The health related quality of life program for adult women by job characteristics is advised based on results of the study.

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기대손실함수를 이용한 다특성치 공정능력지수에 관한 연구 (A Study on Multiple Characteristics Process Capability Index using Expected Loss Function)

  • 김수열;조용욱;박명규
    • 대한안전경영과학회:학술대회논문집
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    • 대한안전경영과학회 2004년도 추계학술대회
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    • pp.69-79
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    • 2004
  • Process capability indices are widely used in industries and quality assurance system. When designing the parameter on the multiple quality characteristics, there has been a study for optimization of problems, but there has been few former study on the possible conflicting phenomena in considertion of the correlations among the characteristics. To solve the issue on the optimal design for multiple quality characteristics, the study propose the expected loss function with cross-product terms among the characteristics and derived range of the coefficients of terms. Therefore, the analysis have to be required a multivariate statistical technique. This paper introduces to multivariate capability indices and then selects a multivariate process capability index incorporated both the process variation and the process deviation from target among these indices under the multivariate normal distribution. We propose a new multivariate capability index $MC_{pm}^{++}$ using quality loss function instead of the process variation and this index is compared with the proposed indices when quality characteristics are independent and dependent of each other.

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민감도분석을 이용한 품질의 편차 감소에 관한 연구 (Variation Reducation in Quality Using a Sensitivity Analysis)

  • 장현수;이병기
    • 품질경영학회지
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    • 제25권2호
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    • pp.140-153
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    • 1997
  • As product quality is maily determined in the product design and process design step, systematic design should be performed through parameter design and tolerance design. Therefore, we introduced analysis of variance and regression analysis as a statistical method which determine optimal levels of affective design factors to product characteristics, then we compared that process and result. In analysis of variance, variation of quality characteristics arises from noise factors, so the optimal levels of design factors are selected to minimize the effect of noise factors. In regression analysis, variation of quality characteristics aries from variation of each own design factors. As a method to reduce variation of these quality characteristics, sensitivity analysis was performed about each design factors. Through this sensitivity analysis, we represented process to calculate the interaction term of the factors.

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ISO/IEC 25023 기반 AIS 품질특성별 SW 평가항목 도출 및 적용 연구 (Deriving and Applying on SW Quality Characteristics of AIS based on ISO/IEC 25023)

  • Kim, Min-Woo;Park, Ji-Min
    • 한국정보통신학회논문지
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    • 제25권12호
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    • pp.1956-1959
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    • 2021
  • AIS(Automatic Identification System) provides navigational information including identification, position, a ship's course and status to ground and other vessels. To obtain AIS Marine Equipment Approval Service, various requirements are required and meet the requirements International Standards. However, most of the requirements are to identify essential functions, response time, hardware requirements, and communication protocols of AIS. The requirements for the quality of SW are not sufficient or detailed, and the weight is relatively low. As role of SW grows and types become more diverse, AIS SW quality inspection is essential. In this paper, We apply eight-quality characteristics of ISO/IEC 25023 standard to improve SW coverage quality of AIS. Suggest additional AIS SW requirements based on the eight quality characteristics of ISO/IEC 25023 standard.

개별 가계특성에 따른 주택특성에 대한 수요행태 - 상품특성접근법의 적용- (Demand Behavior for Housing Characteristics According to Individual Household's Characteristics- Application of product Characteristic Approach-)

  • 이혜선;김용희
    • 가정과삶의질연구
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    • 제5권2호
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    • pp.65-82
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    • 1987
  • Product characteristic approach and hedonic method were explained and applied to demand behavior of housing for 360 households sampled from four districts of Seoul. Th major findings are: 1) Housing prices are determined by housing characteristics, i.e., basic structure, interior space, interior quality, and neighborhood quality. 2) as income increase , the demand for basic structure, interior space, interior of quality, and neighbor hood quality increases. As compared to the counties that have advanced housing financial systems, income elasticity form housing characteristics was low. 3) householder's educational level has insignificant effects on the demand for neighborhood quality. 4) the housing need of family is different to a family life cycle. In the first stage, the increase of income enhances the demand for basic structure. interior space, and interior quality, but inversed with neighborhood quality. In the second and third stages, the demand for basic structure, interior space, and interior quality increases as the income increases. 5) It is predicted that the larger the family size, the more housing space is required. But in the low-income group, an increase in family size results in a decrease in the demand for interior space because expenses for food and education are indispensable ones. In the middle -income group the demand for interior space, interior quality increases as the family size increases, In the high-income group, the larger the family size the more interior quality is demanded. As mentioned above, the demand for housing is derived form characteristics and the demand behavior far housing characteristics is varied with individual household's characteristics. Therefore, the fact that different housing needs according to various income groups should be considered in housing policy.

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Effects of Smart Factory Quality Characteristics & Innovative Activities on Business Performance : Mediating Effect of Using Smart Factory

  • CHO, Ik-Jun;KIM, Jin-Kwon;AHN, Tony-DongHui;YANG, Hoe-Chang
    • 융합경영연구
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    • 제8권3호
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    • pp.23-36
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    • 2020
  • Purpose: The purpose of this study is to identify the strategic direction of organizations and their employees to efficiently utilize smart factories and enhance business performance among Korean manufacturing companies. Research design, data, and methodology: We derived a structured research model to check the mediated effect of utilization of smart factory between the characteristics of smart factory and the innovation activities. Results: Quality characteristics of smart factory and Innovation activities were all found to have a statistically significant effect on utilization of smart factory, utilization of smart factory was found to have a statistically significant effect on the business performance. And it has been shown that the utilization of smart factory is partially mediated relative to the quality characteristics of smart factory and business performance and relative to innovation activities and business performance. Conclusions: Smart factory builders can reflect the areas that affect utilization of the smart factory in their strategies by considering the quality characteristics of the smart factory and innovation Activities. Therefore, smart factory builders can identify the quality characteristics of smart factory and reflect them in the process and analyze active utilize measures through the innovative activities of the employees of the organization, thereby influencing business performance.

지식경영시스템 품질 영향 요인 분석: 기술 및 과업 특성 관점에서 (Analysis of the Influencing Factors on KMS Quality: From the Perspective of Technology and Task Characteristics)

  • 봉동원;최수영;이희석
    • 지식경영연구
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    • 제8권2호
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    • pp.31-52
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    • 2007
  • Since the introduction of knowledge management systems, many studies have attempted to analyze its performance and identify the success factors. However, few studies have investigated the relationship between KMS technology characteristics and its quality. This paper attempts to categorize KMS technology functions into socialization, externalization, combination and internalization and then find the relationship between these functions and KMS quality. It also attempts to investigate the moderating effect of task characteristics in this relationship. Our research frame is derived from the well known task-technology fit model and the related KMS performance studies. A survey was conducted from 157 KMS users. It is found that both externalization and combination are important for KMS quality and this quality influences the KMS performance. Furthermore, it is confirmed that the task characteristics can moderate between the KMS technology and its quality.

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치유관광객의 여가활동 특성, 스트레스, 삶의 질의 관계 - 농촌 치유관광 관여도의 조절효과 - (The Relationships between Leisure Activity Characteristics, Stress, and Quality of Life of Healing Tourists - The Moderating Effect of Involvement on Rural Healing Tourism -)

  • 김경희;민재한
    • 농촌지도와개발
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    • 제29권3호
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    • pp.143-153
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    • 2022
  • Leisure activity characteristics are related to an individual's stress management as well as quality of life. This study analyzed the relationship between leisure activity characteristics, stress, and quality of life of healing tourists, and analyzed the moderating effect of involvement on rural healing tourism. For this purpose, this study analyzed 658 cases who experienced rural healing tourism. Among the characteristics of leisure activities, the conflict between work and leisure had a positive (+) effect on stress, and that stress had a negative (+) effect on the quality of life. Among the characteristics of leisure activities, social support was found to have a positive (+) effect on the quality of life. In the relationship between stress and quality of life, involvement on rural healing tourism was found to have a moderating effect. The results of this study indicate the importance of social support for work-life balance and leisure, suggesting that daily recovery through rural healing tourism has a positive effect on personal stress management as well as quality of life.