• Title/Summary/Keyword: Case-Study

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A Case Study on Implementation of ITSM using 6 Sigma Technique Focused on Service Desk (6시그마 기법을 활용한 ITSM 정착에 관한 사례 연구 : 서비스데스크를 중심으로)

  • Yoon, Kwan-Sik;Hwang, Kyung-Tae
    • Journal of Information Technology Applications and Management
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    • v.14 no.3
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    • pp.1-14
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    • 2007
  • Recently. interests in IT Service Management (ITSM) are increasing internationally as well as domestically. In order to realize the benefits from ITSM, it is necessary to institutionalize it as a culture of the organization through effective change management. One of the most promising approach of effective change management is a Six Sigma technique. In this study, we analyze a success case in which 6 Sigma was applied to Service Desk function which is one of the most important functions of ITSM. Through the analyses, this study aims to propose a feasible and specific approach to institutionalize ITSM. To accomplish the objective. the study analyzed specific methods of application of 6 Sigma to ITSM. performance of the project and future directions based on interview and project document/deliverable review. This study could not provide detailed performance measures due to lack of previous research on this topic and difficulty of obtaining quantitative data. However. this study has contributed to proposing a direction to institutionalize ITSM in organizations by analyzing a feasibility of 6 Sigma in implementing ITSM.

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A Study on the Evaluation of the Efficiency in the Costs of the Remodeling (개보수 대상 건물의 비용 측면에서의 효율성 평가에 관한 연구 - 바닥 마감재를 중심으로 -)

  • Kim, Sang-Yong;Jung, Byung-Woo;Kang, Kyung-In
    • Journal of the Korea Institute of Building Construction
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    • v.3 no.4
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    • pp.129-134
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    • 2003
  • The purpose of this study is to evaluate efficiency by the Life Cycle Cost(LCC) analysis of floor covering materials for remodeling. This study has been performed as a case study. The LCC analysis is a technique which takes account into both initial-future costs and benefits of an investment over some period of time. LCC is important in commercial decision making because it provides improved assessment of the living-term cost effectiveness of construction projects as well as alternative economic methods that focus on initial costs. For LCC analysis and comparison, the present value technique is used. The results of this study are summarized as follows; (1) A LCC analysis model of floor covering materials is suggested through a case study (2) As a result of LCC case study, the type of sheet is analysed more economical than that of tile in floor covering materials.

A Study on the Educational Effect of Safety Education Facilities through case study and interview with experts (교육 효과 제고를 위한 안전체험시설 전문가 의식 조사)

    • Journal of the Korean Institute of Educational Facilities
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    • v.29 no.2
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    • pp.3-11
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    • 2022
  • This is a qualitative case study conducted for the purpose of enhancing educational effect of safety education facilities. Recently, the Ministry of Education (MoE) has proclaimed the 7 standards for school safety education, and has established safety education facilities to implement experience-based safety education. This study attempted to explore ways to enhance educational effect of safety education facilities through participatory observation and interview conducted with personnel of several facilities. The findings of the study were as follows: it was necessary to secure and maintain facilities for the implementation of substantial safety education, to develop and distribute standardized curriculum and materials, and to improve quality of professional instructors. The study suggested implications and future tasks to improve the education effect of safety education facilities in various dimensions.

A Field Case Study of University Affiliated CCRC in Oak Hammock Florida (대학 연계형 노인전용집합주거 현지 사례 연구 - 플로리다 주 Oak Hammock 사례를 중심으로)

  • Park, Min-Ah;Lee, Yeun-Sook;Lee, Soo-Jin
    • Proceeding of Spring/Autumn Annual Conference of KHA
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    • 2009.11a
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    • pp.82-85
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    • 2009
  • Amongst society's transitional presuppositions towards the future, an aging population is the most significant matter. Korea has entered the aging society in 2000 and will face the aged society by 2018, which is the fastest time that takes from the aging society to the aged society in the world. Korea requires immediate attention to devise a countermove. U.S entered aging society in 1942 since then have developed various types of elderly housing. Recently, university-affiliated CCRC became an attractive alternative. Therefore, it is necessary to study a successful case of elderly housing. This study aims to explore the key features of a university-affiliated CCRC as an alternative socially integrated aging friendly community. Oak Hammock at the University of Florida was selected for this research as a successful case. The method of this is field visit case study. The study finds that University-affiliated CCRC has a lot of benefits for both university and CCRC. Oak Hammock members can access university's facilities and university provides a life-long learning experience and other programs. Oak Hammock provides internship, volunteer and parttime job opportunities and offer advice to students as a mentor. This study is expected to provide a implication in developing elderly housing of Korea.

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The Case Study and Its Implication on the Breach of Rules of Origin in FTAs (FTA 원산지규정 위반 판정사례와 시사점)

  • Lee, Young-Soo;Kwon, Soon-Koog
    • THE INTERNATIONAL COMMERCE & LAW REVIEW
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    • v.49
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    • pp.493-518
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    • 2011
  • The term rules of origin(RoO) actually speaks for itself, referring to the rules which determine the origin of goods in international trade. The importance of RoO has grown significantly as preferential agreements expand and countries have treated similar imported goods differently according to where the product was made. The purpose of this paper is to study the main case study and its implication of RoO in FTAs. According to survey, the degree of using FTAs in Korea export firms is sharply low. Major reasons are that rules of origin differ from country to country in the FTAs, and that Korean firms have yet to work out what the RoO are. Chapter II of this paper views criteria of the determination country of origin of goods. Chapter III introduces the main case study of FTA rules of origin. Chapter VI presents implication through the case studies and finally concluded this study. In conclusion, Korea needs to build up its own position for rules of origin and provides rules of origin experts into the market. In-depth study and evaluation about Korea's existing FTAs RoO should be carried out to prepare for future FTAs.

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The Psychological Reaction of Landscape Design Elements on the District Unit Plan(DUP) (지구단위계획상의 경관계획요소에 대한 심리적 반응)

  • 정태일;오덕성
    • Journal of the Korean Institute of Landscape Architecture
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    • v.32 no.3
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    • pp.76-90
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    • 2004
  • The purpose of this study is to extract landscape design elements regulation of the District Unit Plan(DUP) in new town areas, and to find out characteristics in terms of urban design elements in comparison with the psychological and physical aspects. For this purpose, we reviewed urban design elements and design elements in terms of the landscape by DUP and analyzed the activation of landscape on the selected case-area by interviewing experts such as planners, public officials, and professors in the department of urban planning and landscape, as well as the university students. The analysis framework for the case-study consists of 4 components: the section of region, street, building, open space, etc. The new development areas in Daejeon Metropolitan City was chosen as the case study area, because they have been developed by DUP regulations. As a result of this study, we can extract characteristics of landscape. The results indicate that `skyline design',`view corridor design',`landscape design',`street furniture design' and `building design(form, height, color, and elevation)' are the key planning and design factors influencing differences in the landscape preference. This research identifies that there are no detailed planning and design guidelines adopted within the four case study areas in Daejeon for regulating the characteristics of skyline, planting and street furniture while detailed guidelines established for density, building height and site layout. Considering their significant correlation with the level of landscape preference, this study suggests that detailed planning and design guidelines for the characteristics of skyline, rooftop and streetscape should be established in future DUP.

Case-control Study of Risk Factors for Non-Hodgkin Lymphoma in Mumbai, India

  • Balasubramaniam, Ganesh;Saoba, Sushama;Sarade, Monika;Pinjare, Suvarna
    • Asian Pacific Journal of Cancer Prevention
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    • v.14 no.2
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    • pp.775-780
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    • 2013
  • Background: In the year 2010, it is estimated that nearly 0.36 million new cases and 0.19 million deaths with Non-Hodgkin lymphoma occurred. In India, among males, NHL incidence rates vary across the country which has encouraged us to conduct a case-control study to study risk factors. Materials and Methods: The present unmatched hospital-based case-control study conducted at Tata Memorial Hospital included subjects registered between the years 1997-99. There were 390 'lymphoma cases' and 1,383 'normal controls. Results: Data on age, tobacco habits, occupational history, dietary factors, tea, coffee were collected by the social investigators. Univariate and multivariate methods were applied for obtaining the odds ratios for risk factors. Conclusions: In the study, cigarette smoking (OR=2.0) and bidi smoking (OR=2.8), were associated with excess risk of lymphoma. Among the dietary items, only consumption of mutton showed 7.3-fold significant excess risk for lymphoma. Consumption of milk showed a 6-fold excess risk (OR=1.5); while coffee showed a 50% reduction in risk for lymphoma. Among occupational exposure, exposure to use of pesticides showed 3-fold excess risk for lymphoma.

A Review Study of Scalp Acupuncture for Parkinson's Disease in China (중국에서의 파킨슨병 두침치료 임상연구 논문분석)

  • Kim, Woo-Kyung;Kim, Lak-Hyung;Jang, In-Soo
    • Journal of Oriental Neuropsychiatry
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    • v.22 no.4
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    • pp.11-20
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    • 2011
  • Objectives : The purpose of this study was to obtain some knowledge about the scalp acupuncture treatment on Parkinson's disease for the future practice and the research from the clinical studies in China. Methods : The literatures were searched using the database-China Academic Journals(CAJ) (2006-2011). Clinical studies of scalp acupuncture for Parkinson's disease-Randomized controlled trial(RCT), case control study, case series, case report- were included. Results : Of 65 articles, 12 Clinical studies met our inclusion criteria. Three case series reported a significant improvement in the patients with Parkinson's disease by scalp acupuncture, and 9 RCTs reported a significant effectiveness of scalp acupuncture as a monotherapy or as a combination therapy with Madopa Tablet(Levodopa + Benserazide HCl) treatment. Conclusions : The results of this study could be used for the future study about scalp acupuncture for Parkinson's disease.

A Study on Fatigue Analysis of Non-Gaussian Wide Band Process using Frequency-domain Method (주파수 영역 해석 기법을 이용한 비정규 광대역 과정의 피로해석에 관한 연구)

  • Kim, Hyeon-Jin;Jang, Beom-Seon
    • Journal of the Society of Naval Architects of Korea
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    • v.55 no.6
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    • pp.466-473
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    • 2018
  • Most frequency domain-based approaches assume that structural response should be a Gaussian random process. But a lot of non-Gaussian processes caused by multi-excitation and non-linearity in structural responses or load itself are observed in many real engineering problems. In this study, the effect of non-Normality on fatigue damages are discussed through case study. The accuracy of four frequency domain methods for non-Gaussian processes are compared in the case study. Power-law and Hermite models which are derived for non-Gaussian narrow-banded process tend to estimate fatigue damages less accurate than time domain results in small kurtosis and in case of large kurtosis they give conservative results. Weibull model seems to give conservative results in all environmental conditions considered. Among the four methods, Benascuitti-Tovo model for non-Gaussian process gives the best results in case study. This study could serve as background material for understanding the effect of non-normality on fatigue damages.

A Case Study on the Paradigm Shift to Digital Logistics Platform : The Case of Maersk

  • So Hyung KIM
    • Journal of Distribution Science
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    • v.22 no.4
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    • pp.105-114
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    • 2024
  • Purpose : Due to the uncertainty of the global trade environment and the trade downturn, the shipping industry continues to face challenges. This study aims to investigate in-depth analysis of crisis overcoming strategies through case study of a company that is leader in the shipping and logistics industry. Research Desigh and Methodology : In order to conduct an in-depth analysis, a single case analysis was selected as a qualitative study. For this purpose, various secondary sources were used, and indirect interview data were also used. In this study, Maersk was selected because it has grown from a traditional shipping logistics company to a digital platform company. Results: Maersk has transformed itself into a comprehensive, digital logistics platform with several key strategies to respond to the long-term slump in the shipping industry. First, it leveraged Maersk's diversification and portfolio optimization strategy. Second, Maersk is transforming its logistics and transport processes through digitalization and technological innovation. Conclusion: Maersk, which is responding to the long-term recession facing the shipping industry, looked at how it has leveraged its strengths and explored new opportunities through a number of strategies and changes. This study provides insight into a digital logistics platform that will benefit the other companies as well.