• 제목/요약/키워드: CSR(corporate social responsibility)

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The Effects of Corporate Social Responsibility Activities on Brand Equity and Consumer Purchasing Intention

  • LEE, Jaemin
    • 융합경영연구
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    • 제7권4호
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    • pp.10-19
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    • 2019
  • Purpose - The purpose of this survey-based study was to identify the impact of corporate social responsibility (CSR) activities on corporate brand assets and consumer purchasing intentions, and to verify causal relationships between the variables. Research Question - The XCIP is the company's longest running program of its kind, taking a global approach to CSR. Xerox uses this initiative to fund employees in their local communities to make a difference in projects of their own choosing. Research Method-The survey period was conducted for about three months from May 3, 2018 to August 7, 2018, and a random sampling method was used. The total number of samples was 420, with 19 samples excluded from final analysis due to untruthful or erroneous responses. Result - In this study, the general characteristics of the survey participants were investigated as follows in analyzing the impact of CSR activities on brand assets and consumer purchasing intentions. First, male (51.6 percent) college graduates (42.4 percent) outnumbered female participants (40.2 percent), and participants in their 40s (30.7 percent) and 50s (23.8 percent) ranked highest, followed by general office workers (27.6 percent), business people, people in service positions, and people in sales positions.

이해관계자에 대한 사회적 책임활동이 지식경영활동 및 조치성과에 미치는 영향 (Corporate Social Responsibility, Knowledge Management, and Organizational Performance)

  • 이영찬;이승석
    • 한국산업정보학회논문지
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    • 제13권4호
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    • pp.83-97
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    • 2008
  • 최근 들어 기업의 이해관계자 관리가 중요해지면서, 기업의 사회적 책임에 대한 관점이 변화되고 있다. 기업들은 이전과 달리 보다 능동적이고 전략적인 관점에서 사회적 책임활동을 수행하고 있다. 그러나 이러한 사회적 책임활동의 효과에 관한 연구는 소비자 반응, 사회적 성과, 그리고 재무적 성과를 중심으로 이루어졌고, 기업내부의 비즈니스 프로세스나 구성원들에게 미치는 영향에 대한 연구는 상대적으로 부족하였다. 특히 지식경영활동을 통한 혁신역량이나 비재무적 성과에 기업의 사회적 책임활동이 어떤 영향을 미치는지에 대한 연구는 매우 부족하였다. 이에 본 연구에서는 기업의 사회적 책임활동이 지식경영활동 및 조직성과에 미치는 영향을 규명하고자 하였다. 구체적으로, 제조업을 포함한 다양한 업종의 256개 기업을 대상으로 실증분석을 수행한 결과 기업의 사회적 책임활동은 지식경영활동 및 조직성과에 정(+)의 영향을 미치는 것으로 나타났다.

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Corporate Social Responsibility and Its Impact on the Nigerian Consumer Behavior

  • POTLURI, Rajasekhara Mouly;ULLAH, Rahat;JOHNSON, Sophia
    • 유통과학연구
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    • 제18권7호
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    • pp.83-89
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    • 2020
  • Purpose: This research explores the relationship between Nigerian consumer perception towards corporate social responsibility (CSR) and its influence on their buying behavior. Research design, data, and methodology: In order to achieve this, a structured three-part questionnaire was developed and distributed to 400 respondents to gather relevant information. The respondents were randomly selected from Lagos and Adamawa, Nigeria. Only 222 questionnaires. were completed and data was later analyzed using administering descriptive and inferential statistics. Results: a) Nigerian consumers have adequate knowledge about CSR; b) Nigerian consumers' awareness of socially responsible practices largely influences their purchasing decisions; c) Nigerian consumers' perceptions of the traditions of socially accountable actions influence their buying behavior. Conclusion: Although the research was targeted at the urban areas of Lagos and Jimeta/Yola in Nigeria, the findings indicate Nigerian consumers generally have a positive perception of CSR. The research offers invaluable contribution to the Nigerian corporates based on which they can reassess their existing CSR policies for better positioning of their company and their products.

Corporate Social Responsibility Impact on Business Performance through Green Supply Chain Management: Evidence from Guatemala

  • Garcia, Ruben Avila;Park, Byungjoo;Chang, Byeong-Yun
    • International Journal of Internet, Broadcasting and Communication
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    • 제11권4호
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    • pp.59-64
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    • 2019
  • The purpose of this research is to examine the relationship between corporate social responsibility (CSR), green supply chain management (GSCM) practices, and business performances. After reviewing the extensive literature, we developed a research model including five constructs: CSR, GSCM practices, environmental, economic and operational performances. We conducted the statistical analyses based on the primary data collected from a survey questionnaire, responded by 93 different company managers in the Republic of Guatemala. Furthermore, we utilized structural equation modeling to analyze the data and to test the hypotheses. The results of the analyses showed that there is a significant influence of CSR on the adoption of GSCM practices. It was also found that GSCM practices have a significant influence on environmental, economic and operational performances. In addition, environmental performance has a significant impact on economic and operational performance. Finally, GSCM has a mediating role on the relationship between CSR and environmental and economic performance, but not with operational performance.

The Public Opinion of Corporate Social Responsibility Activities in South Korea: Examining the Effects of Communal and Exchange Relationships Between Citizens and Corporations

  • Lee, Soobum;Jin, Bumsub
    • Asian Journal for Public Opinion Research
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    • 제4권2호
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    • pp.108-122
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    • 2017
  • This study explores how South Korean citizens evaluate corporate social responsibility (CSR) practices based on communal and exchange relationships. Specifically, it examines whether their evaluations of the two types of relationships are related to their supportive opinions, such as positive attitudes toward corporations and behavioral intentions to purchase products. The findings show that the communal relationship between an energy corporation and its local residents is more related to their supportive opinions than exchange relationship. That is, a communal relationship tends to generate more positive business outcomes than an exchange relationship. This study concludes that corporations should prepare for useful community outreach and CSR programs for their local community. Practitioners need to focus on building communal relationships with community members through their programs.

Effect of Corporate Governance on Corporate Social Responsibility Disclosure: Empirical Evidence from Vietnamese Commercial Banks

  • TRAN, Quoc Thinh;LAM, To Trang;LUU, Chi Danh
    • The Journal of Asian Finance, Economics and Business
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    • 제7권11호
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    • pp.327-333
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    • 2020
  • Corporate social responsibility is an inevitable trend in the global context. It is the responsibility of the organizations to the community and society to ensure the fairness of the interests of stakeholders. This is an issue that deserves attention, not in the national or regional level, but as a global issue. The purpose of article is to examine the effect of corporate governance on corporate social responsibility disclosure of 155 samples of 31 Vietnamese commercial banks from 2015 to 2019. The data of this study is employing time-series data and used the ordinary least squares to test the model. The results show that there are three factors that positively affect corporate social responsibility disclosure, namely, board size, foreign members of board, and audit committee. Thereby, the article proposes that board of director in Vietnamese commercial banks needs to raise awareness about corporate social responsibility, and the Central bank of Vietnam should monitor the disclosure of information regularly with severe sanctions on commercial banks that do not comply with the regulations of corporate social responsibility disclosure. This contributes to improving the information quality of the banking sector to meet the trend of international economic integration.

베트남 내 기업 CSR활동에 대한 사회인식 지역비교 : 북부 하노이와 남부 호치민을 중심으로 (A Difference of Social Awareness between Northern and Southern Vietnam for Corporate Social Responsibility Activities)

  • 정혜영;? 티투이
    • 동남아시아연구
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    • 제28권3호
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    • pp.159-212
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    • 2018
  • 본 논문은 빠르게 변화하는 베트남 기업의 사회 환경을 분석하기 위한 작업으로, CSR에 대한 베트남 현지 인식변화와 지역인식 차이 연구에 초점을 맞추었다. CSR의 사회적 수용성 연구는 베트남에 많은 투자를 하고 사회적 영향력을 행사하는 한국기업, 일본기업 및 중국기업 비교분석을 중심으로 하였다. 또한 한국기업의 CSR활동 과제와 방향을 점검하여, 한국기업의 지속가능한 발전 모색 및 베트남 사회와 기업이 조화로운 협력을 하는데 기여하고자 하였다. 아울러 문헌연구로 얻은 베트남 사회의 CSR 가치발전 연구와 실증조사로 얻은 사회책임 가치관 분석 결과를 연계하여 베트남 사회가 지향하고자 하는 사회책임 가치와 향후 그 발전방향을 조망하였다. 베트남의 CSR을 이해할 때, 지역성(locality)에 기초하여 북부와 남부를 각기 다른 공통지식과 환경을 공유하는 사회로 분류하여 이해할 경우, 각 지역은 고유의 배경요인에 의거해 CSR 사회인식을 분석할 수 있다. 연구분석 결과, 북부에서는 외국기업의 CSR을 기업 경제수입과 분배의 관점에서 바라보고자 하는 경향이 있는 것으로 나타났으며, 남부에서는 마케팅 활동으로 이해 하고자 하는 경향이 강한 것으로 나타났다. 전반적으로 북부 하노이에서는 '고용개선'과 '근로자의 노동환경 개선'과 관련된 항목에서 기대감이 존재하는 것으로 나타났으며, 남부에서는 '거주민의 삶의 질' 개선과 '소비자 보호' 관련 항목에 관심을 보이고 있었다. 이는 두 지역의 상이한 식민화, 근대화, 공산화 과정에서 경험한 경제시스템 영향이 작용하였기 때문이며, 시장경제 도입 이후에도 서로 다른 경제발전의 속도와 경제 환경에 의하여 형성된 지역성이 작용한 것으로 판단된다. 특히 CSR가치에 대한 사회적 수용성은 북부와 남부에서 약간의 인식차이를 보이긴 하였지만, 두지역이 공통적으로 '정부의 역할 개입'을 희망하는 것으로 나타남에 따라, 베트남의 CSR은 공동체주의(Communitarianism)적 관점 안에서 형성된 '정부-사회' 관계를 기반으로 하고 있는 것으로 분석되었다. 이와 더불어, 해외기업의 투자유입이 늘어날수록 현지정부와 이해관계자들의 CSR에 대한 기대와 인식문제는 더욱 복잡해지는 양상이다. 기업고용과 노동문제, 생활환경개선에 대한 문제는 베트남 사회의 최대관심사로 떠올랐다. 우리기업들의 사회책임 활동과 관계하여, 베트남 사회의 지역성(locality)과 니즈(needs)대한 점검이 필요한 때이다.

기업의 사회적 책임 발전방향에 관한 연구 (The Research on the Development of the Corporate Social Responsibility)

  • 송관철;이의연
    • 한국콘텐츠학회논문지
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    • 제18권8호
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    • pp.287-299
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    • 2018
  • 이 연구는 기업의 사회적 책임을 재조명하고 국제적인 CSR 핵심가치에 맞춰 국내 기업들의 CSR이 어떻게 발전해야 할 것인가에 대한 방향을 제시하는 개념적 연구를 수행하는데 주된 목적이 있다. 이를 위해 연구방법론적으로 한국의 CSR체계나 기준에 대하여 총체적으로 접근하고, 이를 글로벌 기준과 비교하여 발전방향을 도출하였다. 한국기업의 사회적 책임활동은 아직도 사회공헌에 초점을 두고 있는 반면에, 글로벌 기업들의 CSR활동은 다양한 비즈니스 영역에서의 활동뿐만 아니라 노동, 환경 등 기업 내 외부를 둘러싸고 있는 환경 전반에 걸쳐 사회적 책임을 다하고 있다. 특히 그들은 기업의 가치사슬 내에서 안정적인 CSR활동을 수행하고 있다. 게다가 기업 간의 거래관계에서도 사회적 책임이 검증된 기업과의 거래를 기본으로 수행하고 있어, 원청과 1차 하청기업, 다시 1차하청기업과 2차 하정기업간의 관계 모두에서 CSR활동이 요구되기 때문에 사회 전반에 걸쳐 CSR이 보편화되어 있다. 이는 CSR을 바탕으로 보다 나은 근로조건, 보다 나은 생활환경을 유인하기 때문에 기업의 CSR활동이 사회 전반의 발전에 기여하는 동력이 된다는 점을 확인할 수 있다. 따라서 이번 연구를 통해 제시되는 CSR 방향은 국내 기업의 글로벌 진출뿐만 아니라 우리 사회를 더 나은 사회로 변화시키는데 기여할 수 있다는 점에서 의미와 가치가 있다고 할 수 있다.

기업의 사회적 책임이 ODA무역에 미치는 영향에 관한 연구 (A Study on the Impact of Corporate Social Responsibility on ODA Trade)

  • 김민재;김태후
    • 무역상무연구
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    • 제78권
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    • pp.145-174
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    • 2018
  • This study, focused on Official Development Assistance(ODA) as a solution to the global polarization and demonstrated how corporate social responsibility (CSR) plays a role in raising the performance of ODA. First, socio - economic value and profit - created by CSV activities have a significant effect on constructing an economic reciprocal relationship between donor countries and recipient countries. In addition, it has shown that it promotes the simultaneous development of companies and society through the strategic CSR model and consequently contributes to the achievement of ODA. Second, it suggests that the elements of the BOP model have a significant effect on improving the unreasonable wage system and unethical working conditions of developing countries. Furthermore, this suggests that improving the income of the poor can improve the performance of ODA. Third, this study reconstructed 'CSR Pyramid' of Carrol and newly devised CSRD theory. In the case of ODA to developing countries, economic, legal, ethical, and charitable responsibilities are set priorities. In this study, it is suggested that the priority should be flexibly set as economic ${\rightarrow}$ charitable ${\rightarrow}$ ethical ${\rightarrow}$ legal responsibility. This study reexamines the strategic CSR model in the international management field and conducted empirical analysis on CSV, BOP, CSRD model as the constituent elements. In addition, the strategic CSR model that has moved away from the traditional and old-fashioned perspectives still has room for development, and exploratory research to develop the model will continue to contribute to clarifying the concept and scope of CSR.

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The Influence of Corporate Social Responsibility on Business Performance: Evidence from Agricultural Enterprises in China

  • ZHOU, Zhaoxing;JIA, Hongda;YANG, Qian
    • The Journal of Asian Finance, Economics and Business
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    • 제9권3호
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    • pp.83-94
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    • 2022
  • The aim of this research is to examine the structural linkages between social responsibility, social capital, competitive advantages, and agricultural enterprise performance in China. This research focused on the role of social capital and competitive advantages in mediating the relationship between CSR and corporate performance. 492 employees from agricultural firms in Xinjiang, China, took part in the study. Confirmatory factor analysis and exploratory factor analysis were used to assess the measurement scales' reliability and validity. The associations between these four variables were investigated using structural equation modeling, and the mediating impact was tested using the Bootstrap method. Corporate social responsibility, social capital, and competitive advantage are all positively related to business performance, according to the findings. According to the results of the mediating effect test social capital and competitive advantage partially mediated the relationship between corporate social responsibility and business success. Unlike earlier research, this study focused on the impact of social responsibility on agricultural enterprise performance in impoverished rural areas. The findings of this study, in particular, benefit agricultural company management by revealing the role of social capital and competitive advantage in mediating the relationship between corporate social responsibility and business performance.