• 한국IT서비스학회지
• /
• 제18권2호
• /
• pp.75-96
• /
• 2019

These days, many companies use information systems as a basis for organizational management activities and as an important component of sustainable management. Thus, securing and operating a high-quality information system that can improve the efficiency of business processes is a large part of corporate competitiveness. In order to get such a critical information system, it is only possible to successfully carry out the project. Various attempts and studies have been undertaken to increase the success rate of the project. However, the reality is that the success rate is still not getting much better. In this study, the concept of quality of service, which has long been actively studied in marketing area, was applied as a new factor to enhance the project's success. In this study, project performance activities were defined as the act of providing services. A survey of 164 valid collection data was analyzed. The analysis used SPSS 23. Four process quality factors (customer participation, customer response, knowledge and skills, reliability) and 21 metrics were derived. Through this research, I hope to be the starting point of applying process quality concept as a new breakthrough to increase success rate of project.

• 유통과학연구
• /
• 제14권2호
• /
• pp.65-72
• /
• 2016

Purpose - Recently on-the-job training (OJT) has become the most preferred training and development method with the emergence of the concept that workplace is the best place where learning take place. But many researchers argue that OJT is not helpful for the performance of organization because OJT is not systematic and mostly depend on quality of trainer. Since Jacobs & McGriffin introduced S-OJT (structured OJT), there has been plenty of researches. But most of the researches have focused mainly on employee's attitude and organizational performance caused by S-OJT and neglected a holistic approach of S-OJT as a system. S-OJT need to be analyzed comprehensively to understand training performance because S-OJT is operated as a system consist of input, process, and organizational context. Although S-OJT may create unintended consequences, there were few researches to explore them. Thus, the purpose of this study is to identify the critical success factors for S-OJT and to find unintended consequences of it. Research design, data and methodology - We conducted a case study on M business unit of A company which developed and has been implementing S-OJT program for years. We designed and prepared the process, collected and analyzed data for the study. We set the theoretical framework to analyze the case after reviewing theories and previous studies on S-OJT. We collected and analyzed internal reports and interview results of the employees of the M business unit. We tried to collect as many information as possible to secure the validity of the research results. Results - The critical success factors identified in the study are as follow. First, it is important to select and train proper trainers for S-OJT. Second, it is needed to develop structured training module. Third, organization have to use effective communication system like on-line community. Forth, trainer should have proper skills for training such as facilitating skill, coaching skill, and delivering skill etc. Fifth, proper learning place is needed. Sixth, organizational support is important especially, immediate supervisor support and concern is critical. Eleventh, it is needed to consider situational contexts. Among them, overload to the trainer will affect the effectiveness of S-OJT. In this study, we found an additional unintended consequence. "To teach is the best way to learn." Experience as a trainer give employee an opportunity to organize one's knowledge and skill and to attain facilitation skill, coaching skill, and relation skill. Thus, organization may use S-OJT to train the potential talent. Conclusions - Many organizations introduced S-OJT to train the newcomers because S-OJT drew attention as an important tool to develop employees. Following this trend, there has been increasing number of researches to find the results of S-OJT and identify the determinants of S-OJT success. However, most of the researches concentrated on finding effects of some factors neglecting holistic approach. This study tried to identify critical success factors affecting effectiveness of S-OJT by using case study and find additional unintended consequence. The results of the study will be useful for organizations which have a plan to adopt S-OJT.

• 기술혁신학회지
• /
• 제18권1호
• /
• pp.28-48
• /
• 2015

공공 R&D 연구기관은 기업에게 좋은 기술공급처다. 그러나 낮은 사업화 성공률은 기업에게 고민꺼리다. 어떤 기술을 이전 받을 때 사업화 성공률을 높일 수 있을까? 본 연구에서는 대표적인 한국의 IT기술분야 공공R&D 기관을 대상으로 이전기술의 사업화 성공요인을 로지스틱으로 회귀분석했다. 분석 결과, 이전기술이 기업의 기존보유 제품과 연계성이 높고, 기술적 호환성이 높을수록 사업화 성공률이 높았다. 반면, 예상과는 달리 이전받을 기술의 개발과정에 기업이 공동연구로 참여한 경우보다는 독립적으로 기술이전 받을 때 오히려 상용화 성공률이 높게 나타났으며, 이전기술의 완성도는 유의한 영향을 미치지 않았다.

• 벤처창업연구
• /
• 제7권3호
• /
• pp.65-73
• /
• 2012

마이크로파이넨스 지원정책은 경제성장 및 빈곤완화를 위한 정책적 도구로 활용되고 있다. 이러한 중요성에 따라 그간 학계에서도 마이크로 파이넨스에 대한 이론적, 사례적 연구를 수행하여 왔다. 그러나, 그간의 연구들은 마이크로파이넨스에 대한 개념적 접근과 개별적 특성에 초점을 맞추어 온 관계로 이론과 프랙티스의 종합적 논의가 부족했고, 특히 마이크로파이넨스 시스템의 한계에 대해서는 관심이 미흡하였다. 이러한 문제의식에 따라 본 연구에서는 마이크로파이넨스의 대표적 사례인 방글라데시 그라민 은행의 성공 및 내재적 한계를 그간의 학술문헌과 최신 데이터를 이용하여 종합적으로 분석하였다. 주요 내용을 요약하면 다음과 같다. 그라민 은행의 대출제도는 일반 상업은행과는 반대의 형태로 운영되어 대출자의 자산이 많을수록 대출받는 금액이 큰 일반 상업은행과 달리, 그라민 은행은 대출자의 자산이나 소득이 적을수록 더 많은 대출이 가능하도록 설계되어 있다. 둘째, 그라민 은행의 성공은 혁신, 엄격한 감시통제 구조, 적응 및 학습, 인센티브 시스템 등의 복합적 요소의 결합에 의해서 가능하였다. 반면 그라민 은행 역시 금융시스템의 한 형태인 관계로 신용리크스는 내재적 리스크로 작용하고 있으며 빈곤 문제 해결에 대해 과대포장되었다는 비판도 제기된다. 그러나 분명한 것은 마이크로파이넨스 제도가 제도권 금융기관에서 자금을 융통하기 어려운 빈곤층의 금융수단으로서 작동해 왔으며, 지역사회의 빈곤문제는 물론 경제적 가치창출의 도구로서 기여한 것도 분명해 보인다. 향후 마이크로파이넨스의 건전성을 높이고, 대출자의 자립을 지원하기 위해서는 단순 대출에 머물지 않고 대출자에 대한 자문과 사업중계 등의 부가적 서비스를 제공하는 것도 고려할 사항이다.

• 한국지능정보시스템학회:학술대회논문집
• /
• 한국지능정보시스템학회 2001년도 The Pacific Aisan Confrence On Intelligent Systems 2001
• /
• pp.156-163
• /
• 2001

Business forecasting is vital to the success of business. There has been an increasing demand for building business forecasting software system to assist human being to do forecasting. However, the uncertain and complex nature makes is a challenging work to analyze, design and implement software solutions for business forecasting. Traditional forecasting systems in which their models are trained based on small collection of historical data could not meet such challenges at the information explosion over the Internet. This paper presents an agent oriented business forecasting approach for building intelligent business forecasting software systems with high reusability. Although agents have been applied successfully to many application domains. little work has been reported to use the emerging agent oriented technology of this paper is that it explores how agent can be used to help human to manage various business forecasting processes in the whole business forecasting life cycle.

• 산경연구논집
• /
• 제7권1호
• /
• pp.19-25
• /
• 2016

Purpose - The purpose of this paper is to aim to stress the importance of doing business environment in South Korean economy. The theoretical justification is based on neo-institutional theories and new business management including Porter's Model as main justifications of state intervention due to the market failures to promote a competitive environment of doing business. Research design, data and methodology - The methods to be taken is to provide a comparative performance analysis, and offer in terms of doing business and economic freedom sub-index complemented by Korean reforms diagnostics. Results - The main results underlined the key factors explain the success of business environment in South Korea such as: a simplified registration procedures, a target tax incentives, the removal of business barriers, the improvement of legislative and regulatory framework, target reforms, property right and technical norms, good governance and the quality of institution, a role of a well-functioning legal framework, a strong competition framework, and the transparency of regulation, etc. Conclusion - A competitive environment of doing business is based on the target national strategies, appropriate reforms responding to national needs and good governance system.

• 한국정보시스템학회지:정보시스템연구
• /
• 제10권2호
• /
• pp.33-64
• /
• 2001

With the development of the Internet, electronic commerce, electronic markets, and digital economy, new business paradigm and new ways of business have been emerging and developing. The development of right and robust business models for electronic markets is a key for Internet business success. This parer reviews previous studies and successful cases for business models based on the Internet. This paper presents strategic factors such as the business value and the source of revenue, products and services, business processes and technologies, and the characteristics of electronic markets and relationship with customers and partners as a framework for developing sustainable and robust business models. This paper presents seven propositions for developing successful Internet business models as guidelines for practitioners and theorists.

• 디지털산업정보학회논문지
• /
• 제10권2호
• /
• pp.229-240
• /
• 2014

While the digital environment continues to diffuse rapidly, SNS has been playing important roles in business growth. This study analyzes businesses that have used social network services (SNS) in order to more successfully manage companies by utilizing SNS and to suggest the proper steps In order to accomplish this, major domestic and foreign business cases were selected in order to investigate factors of success and failure for each of them. The analysis results show that the companies that utilized SNS successfully understood the characteristics of SNS and constantly tried creative marketing. On the other hand, enterprises that failed to use SNS properly showed low understanding of SNS and abnormal ways of marketing. Therefore, this research suggests the following conclusion. First of all, sufficient knowledge and understanding of the characteristics of SNS are necessary in order to properly utilize SNS. Next, it is imperative to use SNS not only as a tool to communicate with customers, but also to understand the generations that use SNS. Finally, it would be best to implement a more open wireless internet mobile environment for more active use of SNS.

• 한국콘텐츠학회논문지
• /
• 제7권7호
• /
• pp.161-170
• /
• 2007

국 내외적으로 e-비즈니스는 일반적인 상거래 유형으로 자리 잡고 있다. 최초 e-비즈니스는 전자상거래라는 용어로 시작되었다. 그러나 점점 단순한 전자상거래보다 포괄적인 전자상거래 방식으로 변화되었다. 이러한 시점에서 한국의 e-비즈니스 시장에 대한 연구를 통해 성숙된 e-비즈니스 시장의 진입과 세계시장을 이끌 수 있는 토대를 마련하고자 한다. 이를 위해 한국 시장의 e-비즈시장 활성화를 위한 핵심성공요인의 성숙 단계를 측정하였다. 시간의 흐름에 따라 변화되는 핵심성공요인 의 중요도를 측정하여 한국 시장에서의 e-비즈니스의 활성화의 수준을 분석하였다. 이를 통해, 향후 e-비즈니스 시장의 발전 방향을 예측하고, 이에 대응할 수 있는 방안을 제공하고자 한다.

• The Journal of Asian Finance, Economics and Business
• /
• 제6권4호
• /
• pp.213-225
• /
• 2019

As the recent tendency of career management has changed, companies have supported progressive career management and development of their employees internally. And strengthening job crafting is an effective activity not only to improve the work efficiency of the organizations but also to improve the job satisfaction and wellbeing of their employees. In these backgrounds, this paper aims to explore the components of job crafting for the multinational employees in order to emphasize the importance of job crafting and empirically analyze the influential relationship in terms of career success through career commitment and career attitude. Based on literature review the job crafting was defined with three components; task crafting, relation crafting, and cognitive crafting. A total of 336 survey data were analyzed for a total of 27 multinational corporations. As the analysis result the task crafting and cognitive crafting of multinational employees were shown to have an influence on career attitude, but relation crafting did not have any impact on career. It can be interpreted that the employees have self-directed career attitude through a method of showing visible performance based on their given jobs rather than having individual career management attitude through relationships between departments, organizational members, and supervisors.