• Title/Summary/Keyword: Business excellence

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A Study on Quality Management and Assessment Model for System-Integration Organization

  • Lee, Byung Yong;Jung, Soo Il
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.24 no.68
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    • pp.85-94
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    • 2001
  • Most of customers want to know how to develop the computer system they want to get to use according to the their requirements. This study presents a Computer Integration management System for Quality (CISQ) model for system-integration organizations, which need to demonstrate their capability to consistently provide computer integrated system that meets customer satisfaction and applicable regulatory requirements. The Plan.Do.Check.Act(PDCA) cycle called by Doming wheel expresses the basic concept of continuous improvement action in order to emphasize on achieving business goal. It is useful for providing full competence of a system-integration organization to integrate management systems based on the international management system, and to take an advantage in its market. This study specifies International Certification Network Business Excellence Concept(IBEC) approach to ensure a harmonized integration of the variety of management systems and thereby produce synergy effect. The end part of this study specifies a Assessment Model including an assessment concept adding to the compliance audit according to the CISQ for the continuous improvement. A simple application on Failure Modes and Effects Analysis(FMEA) in testing phase in project life cycle has been done.

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Cost Management of Ecotourism Programs: A Case Study of the Community Enterprises in Thailand

  • DUNGTRIPOP, Wilawan;SRISUWAN, Praphada
    • The Journal of Asian Finance, Economics and Business
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    • v.8 no.7
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    • pp.181-193
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    • 2021
  • Thailand's tourism industry contributed to over three trillion baht in 2019. Tourist attractions across Thailand attract tourists around the world with their natural scenery, lifestyles, and cultures, especially in those called "second-tier cities". Community enterprises play a vital role to drive the tourism industry to local areas. However, most community enterprises lack professional accounting knowledge. This research aims to provide guidelines for ecotourism cost management of community enterprises in Thailand. Participatory Action Research (PAR) was employed to investigate the current circumstances of the Banlaem enterprise by using in-depth interviews to identify problems in cost management. Then, the focus and small group meetings were organized to monitor and evaluate solutions. The results reveal that the cost of VIP-Two Days trip was generating the highest net profit and margin, followed by VIP-One Day trip, but net losses were detected on the Students-One Day trip, even though income was greater than the variable costs, revenues didn't cover fixed costs. Thus, accounting knowledge could be a major concern of these enterprises. They should systematically record revenues and expenses, set appropriate labor costs, reduce production costs by using seasonal seafood and make use of vegetables in their gardens, and price products according to their production costs.

A Study on the Sacai Fashion Designs Analyzed with the Redesign Perspectives (리디자인(Redesign) 관점으로 분석한 사카이(Sacai) 패션디자인의 유형에 관한 연구)

  • Xu, Yi;Kim, Minji
    • Journal of Fashion Business
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    • v.26 no.4
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    • pp.18-31
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    • 2022
  • Fashion is one of the main environmental pollution industries. To reduce pollution, much of the deadstock clothes are given a new value by being redesigning based on the designer's competency. This study aims to promote the revitalization of redesigning by analyzing and presenting hybrid design characteristics of the Sacai design collection, as a redesigning brand, and formative element characteristics of redesigning. A theoretical study using previous research on redesigning and related books and an empirical study analyzing the Sacai Collection were conducted. Based on the study results, there are four types of redesigning processes; recombination of heterogeneous clothing structure, reorganization by reversed function and position, reorganized composition by material processing, and mixing of heterogeneous materials. In the recombination of heterogeneous clothing structures, heterogeneous materials and structures coexist by combining the clothing components with other clothing elements. The second is the reconstruction by subversion. The third is reconstruction by material processing. The fourth is a mixture of disparate materials. This study has innovative redesign features from Sacai designs, and there are plans for a follow-up study that will analyze the work of another designer who is recognized for the excellence in redesigning.

Organizational Justice, Job Satisfaction and Islamic Spirituality among Malaysian SME Employees

  • MANAF, Abdul Halim Bin Abdul;SULAIMAN, Mohamed;SARIF, Suhaimi Mhd;OTHMAN, Abdul Kadir
    • The Journal of Asian Finance, Economics and Business
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    • v.9 no.1
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    • pp.259-271
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    • 2022
  • The role of Islamic spirituality in the relationship between organizational justice (OJ) and job satisfaction is investigated in this study (JS). The three components of OJ in this study are distributive, procedural, and interactional justice. Islamic spirituality (IS) is founded on piety values, and IS was used as a moderating factor in this study to alter the link between OJ and JS among Malaysian employees of small and medium enterprises (SMEs). Four hundred sets of the questionnaire were issued using a simple random selection procedure, yielding 276 completed responses, suggesting a 69 percent response rate. Multiple Linear Regression Analysis (MLRA) was used to test the proposed relationships. The findings of the study demonstrate that the three OJ aspects have a considerable impact on employee JS, indicating the significance of these elements in ensuring that employees are satisfied with their jobs. IS, on the other hand, had no effect on the link between the OJ dimensions and JS. This research has added to the existing body of knowledge by giving further empirical evidence on the impact of OJ aspects on employee JS in SMEs, notably in Malaysia.

RosettaNet based Business Integration Model for Enhancing Manufacturing Firm's Responsiveness (제조 기업의 대응성 향상을 위한 로제타넷 기반 비즈니스 통합 모델)

  • Park, Mok-Min;Park, Jeong-Ho;Shin, Ki-Tae;Park, Jin-Woo
    • The Journal of Society for e-Business Studies
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    • v.15 no.1
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    • pp.89-101
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    • 2010
  • In some industries, manufacturing firms' distinctive competences include not only product superiority but also service excellence. For example, in a highly volatile and dynamic market, flexibility and responsiveness are more valued than just the product cost. And sales order processing, in that respect is a very important process. However, previous studies on sale order processing have considered only due-date assignments or dealt with production scheduling to minimize production cost or delivery lead time. Due to recent advances in information technology, a new approach is possible in dealing with sales order processing. For example, RFID(Radio Frequency IDentification) and ubiquitous computing technology adds real time visibility and traceability to supply chain. In this study, we develop a new due-date re-negotiation process for sales order management and propose a new business integration model to support the re-negotiation process based on RFID, ubiquitous computing technology and RosettaNet's PIPs.

The Effects of Patents on Firm Value;Venture vs. non-Venture (특허활동이 경영성과에 미치는 영향;벤처기업 대 일반기업)

  • Lee, Ki-Hwan;Yoon, Byung-Seop
    • 한국벤처창업학회:학술대회논문집
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    • 2006.04a
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    • pp.77-104
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    • 2006
  • Utilizing the patent application data between 1997 and 2002, this study focuses on analysing the impact of patents on firm value. Especially we attempt to examine the difference of patents between venture firms and general firms. This paper first shows that the number of the patent applications of general firms listed on the securities market are more than those of venture firms listed on KOSDAQ. It is thought that this result is originated from facts that the size of firms of the securities market is usually bigger than the firms of KOSDAQ and that these large firms could manage R&D more efficiently. Second, this paper reports that there is no difference in the ratio of patent maintenance between venture firms and general firms. Both venture firms and non-venture firms would do their best to keep their patents after patent regisration. Third, in the regression of patent index and firm growth, we find that the excellence of patent and the number of patents per employee would have an impact on the growth of firms. Fourth, the regression of patent index and profitability shows that the excellence and the number of patents per employee might have an effect on the profitability of firms.

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A Study on the Effect of Patent Management Activities on Firm Outcome : The Case of Korean Product Manufacturing Firms (특허경영활동이 기업 경영성과에 미치는 영향에 관한 연구 : 국내 의료기기 제조 기업을 중심으로)

  • Kim, Yong Hyun;Jeong, Byeong Ki;Yoon, Jang Hyeok
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.39 no.1
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    • pp.1-8
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    • 2016
  • Patent management activities are considered to play a key role for technology-based firms under the recent knowledge-based economies. This is because intellectual property, including patents, can act as a system for continuous profit generation by protecting firms' products, processes and services. In Korea, healthcare industry is now regarded as one of the promising next generation industries. Despite the promise of healthcare industry, Korean healthcare product manufacturers are faced with turbulent business changes, such as market opening. Even though there are various industrial studies on the effect of patent management activities on firm outcome, previous studies have hardly paid attention to Korean healthcare product manufacturing firms. For this reason, this study identifies the effect of patent management activities, such as patenting activeness, technical excellence and cooperation degree, on firm outcomes, including financial profitability and firm growth, with respect to the Korean healthcare product manufacturers. In this study, we located 86 Korean healthcare manufacturing firms from KORCHAMBIZ and DART, and then collected the data of their patenting activities and outcomes between 2001 and 2013. By applying factor analysis and regression analysis, our empirical study found that firms' patenting activeness has the significant positive relationship on firms' financial profitability, and firms' patenting activeness and technical excellence have the significant positive relationship on firms' financial growth. Our study is an initial attempt to identify the effect of patent management activities on firm outcome within Korean healthcare product manufacturing industry, and thus its results can be used as the basis to formulate national policies for Korean healthcare product industry.

Evaluation of the Engineering Education Quality Based on the Criteria of MBNQA (MBNQA 평가 기준을 활용한 공과대학 교육 품질 평가)

  • So Hyoung-Ki;Sohn So-Young
    • Journal of Engineering Education Research
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    • v.3 no.2
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    • pp.84-92
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    • 2000
  • U.S. Congress established the Malcolm Baldrige National Quality Award (MBNQA) program in 1987 to recognize U.S. organizations for their achievements in quality and business performance and to raise awareness about the importance of quality and performance excellence as a competitive edge. The Baldrige Award was envisioned as a standard of excellence that would help U.S. organizations achieve world-class quality. Recently the U.S, Congress approved legislation that made education and health care organizations eligible to participate in the Award Program. These criteria are applied to evaluate two academic departments (Computer Science & Industrial Systems and Electrical Engineering) at Yonsei University. It was an informal evaluation performed by the undergraduate students who took quality Engineering course. Evaluated total scores turn out to be 522.5 and 548.5 for both, respectively. According to the MBNQA diagnosis, this level of score represents that there are some areas or work units which need to be improved. We hightlight them so that they can be used as feedback information.

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A Confirmatory Factor Analysis for Quality Competitiveness Excellence Company Evaluation Indicators (품질경쟁력 우수기업 평가지표의 확인적 요인분석)

  • Park, Dong Joon;Yun, Yeboon;Yoon, Min
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.43 no.3
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    • pp.101-111
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    • 2020
  • Companies struggle to make their best products with high quality and service at a competitive price in global markets. However, customer needs and requirements keep changing with a variety of situations. Companies that face the changes can not stay the same and make an effort to adapt themselves to new circumstances. They would probably review the overall management system that is currently implementing to improve management efficiency. Among other things, quality might be considered to be a crucial element if they are manufacturing industries to be sustained in global markets. KSA (Korean Standards Association) is a government-affiliated organization under the Ministry of Trade, Infrastructure, and Energy. It is a Korean standards provider for quality and service industry. KSA confers national commendations for organizations, quality circles, artisans, QCEC (Quality Competitive Excellent Company), and the most honorable KNQA (Korean National Quality Award) every year. KSA established KNQA on the basis of Malcom Baldrige National Quality Award, Deming Prize, and European Quality Award. Research on quality awards shows that there are many similarities in the framework. Although KSA summarizes two factors for 13 evaluation indicators in the quality competitive excellent model of QCEC, the categorization is ambiguous to explain them according to earlier studies. We performed a deep analysis of foreign quality awards and background for KNQA and QCEC. We conducted a content analysis of KNQA and QCEC and matched evaluation items that were closely related. We proposed a quality competitiveness model with three factors, Technology, System, and Tools, summarizing 13 evaluation indicators in QCEC. Based on audit data for six years from 2012 to 2017 we carried out a confirmatory factor analysis for the proposed model by examining the model validity and fitness.

A Study on the CM at Risk Business Model using Business Model Canvas (비즈니스 모델 캠버스(BMC)를 이용한 시공책임형 CM 비즈니스 모델에 관한 연구)

  • Park, Kyungmo
    • Korean Journal of Construction Engineering and Management
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    • v.17 no.3
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    • pp.23-31
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    • 2016
  • The domestic market of CM at Risk has not been activated yet. It was analyzed duo to the fact that construction owners didn't have confidence in CM at Risk, because of the concerns regarding CM firms reliability, service, specialty, system and feasibility. Therefore, this study analyzed the problems to find the reason for declines in orders through a business diagnosis based on the Business Model Canvas(BMC) and set up the direction of business model improvement with one on one expert interviews. Additionally, we suggested the sub-activities for the business model improvements of CM at Risk service that are divided into 9 building blocks. Through this method, we determined that we would need preceding innovation activities such as good communication with customers, reinforcement of subcontract and excellence in project operations to convert the successful practice and settlement of the CM business model based in BMC. It is expected that the business model suggested from this study would contribute to improvement of CM at Risk competition and the differentiation strategy when compared with other firms. Also, it would be used a basis data to develop CM at Risk business model in the future.