• Title/Summary/Keyword: Business Process Performance

Search Result 1,308, Processing Time 0.025 seconds

An Interactive Process Capability-Based Approach to Multi-Response Surface Optimization (대화식 절차를 활용한 공정능력지수 기반 다중반응표면 최적화)

  • Jeong, In-Jun
    • Journal of Korean Society for Quality Management
    • /
    • v.45 no.2
    • /
    • pp.191-207
    • /
    • 2017
  • Purpose: To develop an interactive version of the conventional process capability-based approach, called 'Interactive Process Capability-Based Approach (IPCA)' in multi-response surface optimization to obtain a satisfactory compromise which incorporates a decision maker(DM)'s preference information precisely. Methods: The proposed IPCA consists of 4 steps. Step 1 is to obtain the estimated process capability indices and initialize the parameters. Step 2 is to maximize the overall process capability index. Step 3 is to evaluate the optimization results. If all the responses are satisfactory, the procedure stops with the most preferred compromise solution. Otherwise, it moves to Step 4. Step 4 is to adjust the preference parameters. The adjustment can be made in two modes: relaxation and tightening. The relaxation is to make the importance of one of the satisfactory responses lower, which is implemented by decreasing its weight. The tightening is to make the importance of one of the unsatisfactory responses higher, which is implemented by increasing its weight. Then, the procedure goes back to Step 2. If there is no response to be adjusted, it stops with the unsatisfactory compromise solution. Results: The proposed IPCA was illustrated through a multi-response surface problem, colloidal gas aphrons problem. The illustration shows that it can generate a satisfactory compromise through an interactive procedure which enables the DM to provide his or her preference information conveniently. Conclusion: The proposed IPCA has two major advantages. One is to obtain a satisfactory compromise which is faithful to the DM preference structure. The other is to make the DM's participation in the interactive procedure easier by using the process capability index in judging satisfaction/unsatisfaction. The process capability index is very familiar with quality practitioners as well as indicates the process performance levels numerically.

The present and future of SWRO-PRO hybrid desalination technology development (SWRO-PRO 복합해수담수화 기술의 현재와 미래)

  • Chung, Kyungmi;Yeo, In-Ho;Lee, Wonil;Oh, Young Khee;Park, Tae Shin;Park, Yong-gyun
    • Journal of Korean Society of Water and Wastewater
    • /
    • v.30 no.4
    • /
    • pp.401-408
    • /
    • 2016
  • Desalination is getting more attention as an alternative to solve a global water shortage problem in the future. Especially, a desalination technology is being expected as a new growth engine of Korea's overseas plant business besides one of the solutions of domestic water shortage problem. In the past, a thermal evaporation technology was a predominant method in desalination market, but more than 75% of the current market is hold by a membrane-based reverse osmosis technology because of its lower energy consumption rate for desalination. In the future, it is expected to have more energy efficient desalination process. Accordingly, various processes are being developed to further enhance the desalination energy efficiency. One of the promising technologies is a desalination process combined with Pressure Retarded Osmosis (PRO) process. The PRO technology is able to generate energy by using osmotic pressure of seawater or desalination brine. And the other benefits are that it has no emission of $CO_2$ and the limited impact of external environmental factors. However, it is not commercialized yet because a high-performance PRO membrane and module, and a PRO system optimization technology is not sufficiently developed. In this paper, the recent research direction and progress of the SWRO-PRO hybrid desalination was discussed regarding a PRO membrane and module, an energy recovery system, pre-treatment and system optimization technologies, and so on.

Task Analysis and Education Need of Dietitians in the Contracted Business & Industry Foodservice (위탁급식 산업체 영양사의 직무 현황 및 교육 요구도 분석)

  • Yang, Jung-Hyun;Lee, Hae-Young
    • Korean Journal of Community Nutrition
    • /
    • v.15 no.1
    • /
    • pp.124-136
    • /
    • 2010
  • The purposes of this study were to investigate importance level and performance frequency of the dietitians' duties and task elements, to examine the actual condition of education and need for education, to analyze the interrelation between their tasks and education, and to provide the direction of education for the contracted Business & Industry (B & I) foodservice dietitians. The task elements of receiving, ordering, HACCP management and directing serving process were done almost every day. In terms of the importance of tasks, food sanitation management, personnel sanitation management, receiving and ordering were high. Meanwhile, the computerization of their works was being carried out on the whole, showing a higher frequency in all the details of procurement management and accounting management, as well as task elements such as menu planning, leftover and food waste management, HACCP management and human resource management. In the past three years, HACCP management, cost management, planning work schedule and allotting a task, general business and sale bond management were increased most and rapidly. For the actual condition of education, dietitians got more education for the duty of sanitation, safe and facility/utility management than any other duty, while they did less education of procurement management and office management than others. Meanwhile, the education for sanitation, safe and facility/utility management and accounting management were very much required. For the relationships of frequency of duty and the necessity of education, seven task elements including food sanitation management were correlated positively. Eighteen tasks besides menu planning had a significant positive correlation between the importance of duties and the necessity of education.

Advancement in Mobile Service and Successful Model for Mobile Contents (모바일 서비스의 진화와 성공적인 모바일 콘텐츠 모델)

  • Suh, Byung-Moon
    • Journal of Korea Society of Industrial Information Systems
    • /
    • v.13 no.4
    • /
    • pp.24-34
    • /
    • 2008
  • The study aims to anticipate evolution direction of mobile content business in the future, and derive successful strategies at the same time with multiple and composite analysis of evolution process and environmental change of mobile business. In conclusion, Firstly, it should strengthen customer approach performance, secondly, approaches with sensitively, and needs opened business model. Fourthly, it needs planning and production of contents which reflects the need of customers, and fifthly, it requires development of mobile platform leading contents group and multiplication of CP business model. In the aspect of industrial policy, sustainable and future-oriented policy should be arranged rather than short-term and simple police, for the continual development of mobile content industry. To establish healthy and active mobile contents industry, the government and regulatory institutes are more preferable to devote to the role of circumstance builder rather than the leader of mobile content market. In other words, they are recommended to focus on establishing basic regulation and order for smooth operation of the market and its management.

  • PDF

Rights of Design Development of External Design of LED LAMP (중소기업의 디자인 권리 창출을 위한 터널 LED 조명 개발)

  • Hur, Jin-Yong;Yoon, Myung-Han
    • The Journal of the Korea Contents Association
    • /
    • v.12 no.7
    • /
    • pp.114-122
    • /
    • 2012
  • Local company which has excellent patent technique is required design development for sales growth and enhancement of market competitiveness. For the solution about this requirement of small and medium company, the patent office and Chooncheognbukdo are jointly progressing the value consideration business of local design, and the design is improved through this. This study is to show the illustration of the design developed by business process of V company for 'the development of external design of LED LAMP fitted into the environment in tunnel' as a project ordered by S company, and the improvement patent was created with simulation development in considering design recognition of supporting company and the competitiveness of the product by successful performance of the external design development based on patent technique. Through the effective change method of LED LAMP in tunnel and the suggested result of LED LAMP reflection method, the beneficiary company has progressed the corporate body from the individual business, and at present the primary product was completed by securing manufacturing basis facilities for manufacturing and sales. Local small and medium company became a strong design company by connecting design development supporting business through the supporting method of the fusion of design and patent.

Distributed Intrusion Detection System for Safe E-Business Model (안전한 E-Business 모델을 위한 분산 침입 탐지 시스템)

  • 이기준;정채영
    • Journal of Internet Computing and Services
    • /
    • v.2 no.4
    • /
    • pp.41-53
    • /
    • 2001
  • Multi-distributed web cluster model built for high availability E-Business model exposes internal system nodes on its structural characteristics and has a potential that normal job performance is impossible due to the intentional prevention and attack by an illegal third party. Therefore, the security system which protects the structured system nodes and can correspond to the outflow of information from illegal users and unfair service requirements effectively is needed. Therefore the suggested distributed invasion detection system is the technology which detects the illegal requirement or resource access of system node distributed on open network through organic control between SC-Agents based on the shared memory of SC-Server. Distributed invasion detection system performs the examination of job requirement packet using Detection Agent primarily for detecting illegal invasion, observes the job process through monitoring agent when job is progressed and then judges the invasion through close cooperative works with other system nodes when there is access or demand of resource not permitted.

  • PDF

Development of u-Farm Information Architecture and Information Management Technology based on RFID/USN for the Agricultural Sector (RFID/USN 기반 농업분야 u-IT 적용을 위한 u-Farm 정보 아키텍처 및 정보 관리기술 개발)

  • Ryu, Seungwan;Park, Sei-Kwon;Oh, Dongok;Kang, Young-Jun;Park, You-Jin;Shin, Dong-Cheon
    • Journal of Korean Society of Industrial and Systems Engineering
    • /
    • v.38 no.1
    • /
    • pp.170-181
    • /
    • 2015
  • Generally, because individual agricultural product possesses its own distinctive characteristics and shows different characteristics at each stage of the agricultural supply chain, it is necessary to develop a proper enterprise architecture for managing information system. In this paper, we propose an enterprise architecture based on RFID/USN technology that can be used as a reference enterprise architecture for u-IT application in the agriculture sectors, which is called the u-Farm enterprise architecture with taking heterogeneous characteristics of agricultural products into account for. In addition, we also developed the RFID/USN middleware platform as a core infrastructure technology. Fo evaluation of the performance of the proposed u-Farm architecture and the RFID/USN middleware platform, the field-trial evaluation at the apple Agricultural Processing Center (APC) has been executed and the results shows that the proposed architecture and platform perform well in terms of information integration over the whole SCM process from the farming stage to delivering statge to the customers. It is expected that the proposed u-Farm enterprise architecture can be utilized as a standard information architecture, and the RFID/USN middleware platform can be a infrastructure platform for future u-IT based information technology applications and services in the agricultural environment.

The Influence of Data Quality Management on Data Utilization and Customer Orientation (데이터 품질관리가 데이터 활용도 및 고객 지향성에 미치는 영향)

  • An, Heejung;Kim, Hyunsoo
    • Journal of Service Research and Studies
    • /
    • v.5 no.2
    • /
    • pp.119-132
    • /
    • 2015
  • It is a problem that the poor quality of data hinder the efficient operation and rapid decision-making in enterprises. Thus, we examined if the management class support and business environment could influence the data utilization management in this research. We also verified that relevant activity promotes data utilization for the handling of work or decision-making, thereby affecting customer orientation. The study showed that data utilization quality control is a positive factor for utilizing data for better business decision-making process. It was also confirmed that utilizing the data has indirect effect on customer orientation. Finally we suggested the practical implications to the corporate executives. Future research will be needed to find relationships between data quality management and other factors including management performance.

A Study on Information System Improvement for Air Logistics SCM

  • Choi, Hyung-Rim;Park, Nam-Kyu;Lee, Hyun-Chul;Seo, Young-Joon;Shin, Joong-Jo
    • The Journal of Information Systems
    • /
    • v.14 no.3
    • /
    • pp.63-70
    • /
    • 2005
  • Compared with land logistics and sea logistics, air logistics takes not only less transportation time, but also makes just-in-time delivery possible. Because of this, in spite of high freight rates, many shippers make good use of airlines. To cope with borderless competition in this global age, most shippers using air logistics want to receive diverse information including just-in-time cargo delivery and dangerous situation as well as convenience and speed in job handling. Nevertheless, most domestic forwarders, who perform many kinds of important businesses for air logistics, mainly put emphasis on demanding information from overseas partners through their business agreements, that is, focusing on horizontal integration, instead of sharing information or improving job performance among air logistics participants. As a result, it is almost impossible to satisfy the needs of shippers. Airline users want to remove the uncertainties over their cargo movement. And in time of emergency, they want to take immediate measures through speedy information sharing and decision-making. In order to satisfy shipper's needs, all the organizations participating in the air logistics supply chain-cargo senders, cargo receivers, forwarders, transporters, licensed customs brokers, airlines as well as foreign partners-have to set up a vertical cooperation system. For effective air logistics SCM, it is very important to remove overlapping jobs, strengthen the efficiency of job handling, and provide online monitoring on cargo information in order to support decision-making. To this end, this paper has applied the concept of RTE (Real Time Enterprise), a new business management system, which tries to maximize competitiveness by removing many hindrance factors on an ongoing basis in managing and fulfilling core business processes based on up-to-the-minute information. In order to realize RTE-based information system for air logistics SCM, this paper has analyzed the information required by business process and by air logistics participant, and suggested the method for information sharing, point of time for information input and output, and its means.

  • PDF

Differences in the Perceptions of PMs and PMOs on the Importance of the Role of PMO (PMO의 제반 역할의 중요성에 대한 PM과 PMO의 인식 차이)

  • Yoon, Tae-Ho;Choi, Sung-Wook;Kim, Soo-Yeon;Kim, Daecheol
    • Journal of Korean Society of Industrial and Systems Engineering
    • /
    • v.44 no.3
    • /
    • pp.207-213
    • /
    • 2021
  • Recently, the number and scale of projects being carried out within the enterprise are increasing. Accordingly, many companies are competitively introducing a Project Management Office (PMO) to efficiently manage these projects, allocate resources, and effectively link the projects and corporate strategies. However, the project manager who directly manages the project wants to receive support from the PMO in many areas for successful project management, but the project manager does not like to be interfered with by the PMO. On the other hand, the PMO may not be able to satisfy all the requirements of each PM as PMO oversees the entire project with limited resources. In addition, since the PMO must monitor and control the project and support the project according to the priorities of each project, conflicts with each PM can be formed. Therefore, in this study, based on the case of a company, the difference between the perceptions of PMs and PMOs about the importance of the required roles of PMOs is to be examined. As a result of the study, it was confirmed that the core functions and sub-functions of PMO, which PMO members and PMs consider important, are different. It was identified that the PMs valued the PMO function that would be helpful for their successful project execution. On the other hand, PMO members revealed that they had a relatively high priority for the roles to monitor and control project performance for which they were directly responsible.