• Title/Summary/Keyword: Business Process Performance

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Innovation Culture and Process in Mediating Human Capital Supply Chain on Firm Performance

  • MUAFI, Muafi;SISWANTI, Yuni;DIHARTO, Awan Kostrad;SALSABIL, Imanirrahma
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.9
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    • pp.593-602
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    • 2020
  • The purpose of this study is to examine and analyze the effect of human capital supply chain on the firm performance mediated by innovation culture and innovation process on small- and medium-sized construction enterprises (SMEs) in Indonesia. A survey has been distributed to all construction SMEs that have direct involvement in construction work (contractors and subcontractors). The construction SMEs including medium- and small-scale construction services in three Provinces, namely, the special region of Yogyakarta, East Java, and Central Java. Through purposive sampling technique, primary data is collected by giving a questionnaire to the owner/manager of construction SMEs. The target sample in this study was 200 respondents who have been operating for a minimum of two years. 154 valid questionnaires could be processed. Data analysis uses structural equation modeling with AMOS 24. The results of the study conclude that there is a positive effect on human capital supply chain on firm performance mediated by innovation culture and innovation process, while innovation culture does not affect firm performance. In sum, the innovation culture mediates the relationship between human capital supply chain and firm performance, and the innovation process mediates the relationship between human capital supply chain and firm performance.

A Comparative Study of the Success Factors of Quality on Business Performance : Focused on Business Scale (품질성공요소가 경영성과에 미치는 영향에 관한 비교연구 : 기업규모를 중심으로)

  • Ko, Young-Hak;Chung, Young-Bae
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.35 no.3
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    • pp.225-233
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    • 2012
  • The purpose of this study is to observe effect on a result of a business performance depending on the business scale and the success factors of quality. Verified hypothesis of the quality of success factors and business performance are conducted in order to conduct this research. The results of hypothesis testing can be summarized as follows : First, depending on the size of the company, quality of corporate success factors in the management and significant positive was verified to be in effect. Second, depending on the size of the small business companies' human resource management, product/process is significantly positive in effect and medium companies' quality information, quality of suppliers in the commercialization of technology is significantly positive in effect. Third, depending on the size of the small business companies' human resource management, product/process financial performance is significantly positive in effect and mid-sized companies, suppliers in the quality significantly positive show the influence of financial performance. The results of measurement through the size of the enterprise and the successful factors of quality impacts on business performance directly.

An Study on the Effects of Entrepreneurship and Company Competence on the Business Performances in Ubiquitous Environments - Focused on the Small and Medium Business - (유비쿼터스 환경에서 기업가정신과 기업역량이 기업성과에 미치는 영향에 관한 연구 - 중소기업을 중심으로 -)

  • Park, Kyu-Young;Her, Eun-Kyung
    • International Commerce and Information Review
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    • v.11 no.1
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    • pp.239-264
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    • 2009
  • As the competitive market environment and industry circumstances become more and more competitive on a daily basis, it is not easy to find an opportunity to initiate small business, or increase performances of Small and Medium Business. The research findings are as follows. First, entrepreneurship(innovation, progressive, social responsibility) has significant effects on the market orientation. Second, company competence(individual resource, technology resource) has significant effects on the market orientation. Third, market orientation has significant effects on the non-financial performance(Internal process performance, learning & growth performance, customer performance). Finally, non-financial performance(Internal process performance, learning & growth performance, customer performance) has significant effects on the financial performance.

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The Effects of Product Innovation, Process Innovation and Government Policy on SMEs Performance: Evidence from Indonesia

  • ISMANU, Sidik;KUSMINTARTI, Anik;RIWAJANTI, Nur Indah
    • The Journal of Asian Finance, Economics and Business
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    • v.8 no.12
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    • pp.305-311
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    • 2021
  • The purpose of this study is to examine and analyze product innovation and process innovation as an indicator of innovation that affects the performance of small and medium enterprises (SMEs). Government policy as a moderator of the effect of innovation on performance. This research was conducted during the COVID-19 pandemic. The population in this study are SMEs that produce clothes and t-shirts in Indonesia. Data collection is done through questionnaires and direct interviews. Online questionnaires were given to the managers and business owners. The sampling technique used is purposive sampling based on certain conditions of the research object, and in this study 100 business units were selected. The result of loading factor correlation between indicator and latent construct is significant. Hypothesis which explored the linear relationship between the construct variables was tested. Structural Equation Modeling (SEM) was used. The results of this study indicate that there is a positive relationship between innovation and business performance, and government policies have an important role as a full moderator in this relationship. The study findings concluded that the government policies are an important instrument in supporting the development of SMEs by innovating product and process innovation.

Causal Relationship of Infra, Process and Firm Performance on Supply Chain Quality Management (모기업과 협력기업의 공급망 품질경영 인프라(Infra), 프로세스(Process), 성과(Performance)간 인과관계 연구)

  • Park, Ji-Young;Oh, Soo-Jung;Kim, Soo-Wook
    • Journal of Korean Society for Quality Management
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    • v.39 no.4
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    • pp.464-479
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    • 2011
  • The purpose of this study is that analyzing the causal relationship between Infra, Process and Performance of companies which are executing the Supply Chain Quality Management(SCQM) with their subcontractors and partners. Korean Standards Association(KSA) provides the Supply Chain Quality Management Model and Quality Collaboration Index for 4 years, but a few study has investigated the critical variables and their causal relationship to organizational performance. Therefore we examine the SCQM model and related index and choose the quality, human resource and risk management processes for identifying the path to organizational performance. In addition, exploratory factor analysis is conducted for figuring out the major factors among the 3 processes. Structural Equation Model are successively used for determining which characteristics of the infra and processes are the most critical variables to performance. The data was collected from KSA and composed of 52 companies and 346 their partners. The result shows that risk management process has no significant effect on the organizational performance and pre-production process collaboration.

Re-engineering Distribution Using Web-based B2B Technology

  • Kim, Gyeung-min
    • Journal of Distribution Research
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    • v.6 no.1
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    • pp.22-35
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    • 2001
  • The focus of Business Process Re-engineering (BPR) has been extended to inter-business process that cuts across independent companies. Combined with Supply Chain Management (SCM), inter-business process reengineering (IBPR) focuses on synchronization of business activities among trading partners to achieve performance improvements in inventory management and cycle time. This paper reviews the business process reengineering movement from the historical perspective and presents a case of inter-business process reengineering using the latest internet-based Business-to- Business (B2B) technology based on Collaborative Planning, Forecasting, and Replenishment (CPFR). The case demonstrates how CPFR technology reengineers the distribution process between Heineken USA and its distributors. As world's first implementor of web-based collaborative planning system, Heineken USA reduces cycle time from determining the customer need to delivery of the need by 50% and increases sales revenue by 10%. B2B commerce on the internet is predicted to grow from $90 billion in 1999 to $2.0 trillion in 2003. This paper provides the management with the bench-marking case on inter-business process reengineering using B2B e-commerce technology.

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A Study on the Effect of Workplace Innovation on Business Performance and Labor Condition Improvement (작업장 혁신이 경영성과와 근로여건 개선에 미치는 영향)

  • Park, Jin Ah;Ko, Kyoung Han
    • Industry Promotion Research
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    • v.1 no.2
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    • pp.55-61
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    • 2016
  • This study analyzed the effect of workplace innovation on business performance and labor condition improvement. The study results showed that work process standardization and quality control positively affected business performance. Also, downsizing, reducing individual subcontract, expanding non-core business outsourcing positively affected both business performance and labor condition improvement. In addition, labor union's participation moderated the effect of work process innovation on business performance. This study provided implications for analyzing the effect of workplace innovation comprehensively and extending the scope of study to personal employee dimension.

The Causal Model of Quality Leadership and Business Performance by Quality System for Manufacturing Companies of the North-east China (품질시스템에 의한 품질리더십과 기업성과 간의 인과관계모형: 중국 동북제조기업 중심으로)

  • 강병서;안민섭
    • Journal of Korean Society for Quality Management
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    • v.29 no.1
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    • pp.140-159
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    • 2001
  • The purpose of this study is to analyse the effectiveness of Quality Leadership on the Business Performance through Quality System for Manufacturing Companies in the North-east China, and research into the model of Quality Leadership is related with the Business Performance. A new questionnaire of QM based on Conti's Quality System thesis, was developed and tested. A statistical analysis of data was collected from Manufacturing Firms in the North-east China. As a result, Quality Leadership is the important drivers of Total Quality Management, and is related with the Quality System. Then, the Quality System is directly related with process, and process is also related with the Product Quality and the Business Performance. Of course, the Product Quality is directly related with the Business Performance in the end.

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The Influence of Intellectual Capital Elements on Company Performance

  • EKANINGRUM, Yulliana
    • The Journal of Asian Finance, Economics and Business
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    • v.8 no.1
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    • pp.257-269
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    • 2021
  • Intellectual capital is becoming a crucial factor for a firm's long-term profit and performance in the knowledge-based economy as more firms identify their core competence as invisible assets rather than visible assets (Itami, 1987). The company was encouraged to measure financial and non-financial factors, including the customer perspective groups, the internal business process, learning and growth perspective, then to link all these measurements in a coherent system. This paper seeks to investigate the influence of intellectual capital elements on company performance, as well as the relationship among intellectual capital elements from a cause-effect perspective. Resource-Based View (RBV) considers intellectual capital as resource and capability to sustain competitive advantage on company performance. The partial least squares approach is used to examine listed banks in Indonesia Stock Exchange for year 2017-2019. Results show that human capital directly has positive influences on innovation capital, customer capital, and process capital. Innovation capital has positive, but less significant influence on process capital, which in turn influences customer capital. Human capital and process capital also influence customer capital. Finally, customer capital contributes to performance. This study helps management to identify relevant intellectual capital elements as competitive advantage and their indicators to enhance business performance.

An Empirical Study on the Business Performance Determination of Global Supply Chain Management in Petrochemical Industry (한국 석유화학산업의 글로벌 공급체인관리 사업성과 결정요인에 관한 연구)

  • Kim, Chang-Bong
    • International Area Studies Review
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    • v.14 no.1
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    • pp.141-160
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    • 2010
  • The paper examines the determinants factor and business performance of global supply chain management. Partnership and process innovation were used as proxy for the characteristics of determinants factor of global supply chain management. Agility of business performance was used as proxy for the business performance of global supply chain management. Based on the analysis of sixty eight global supply chain management cases in Oil and Chemical Industry, the following results were found. Firstly, it was found that the process partnership of determinants factor affects agility of improved business performance. Secondly, process innovation of determinants factor was not improved more agility of improved business performance. However, there were several limitations such as characteristics of process innovation and partnership, etc.