• Title/Summary/Keyword: Burnout Performance

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The Effect of Attitudes toward the geriatric of Caregivers on their Emotional Work and Burnout (요양보호사의 감정노동과 소진이 노인 돌봄 태도에 미치는 융복합적 영향요인)

  • Lee, So-Young;Hong, Ju-Young
    • Journal of Convergence for Information Technology
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    • v.9 no.7
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    • pp.41-47
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    • 2019
  • The purpose of this study examine to identify the mediating attitudes toward the geriatric patient in the relation between emotional work and burnout. Data were collected by self-report questionnaires targeting 142 caregiver in D city and G city. Data were analyzed with SPSS/PC ver. 21.0 programs. There were significantly positive correlations between toward the geriatric patient, emotional work and burnout. As a result of analyzing the main factors affecting the level of care performance for attitudes toward caring the geriatric attentiveness, health state, work type appeared to be significant explanatory variables, and this model's explanatory power was 31%. Therefore, it is necessary to apply the education program to improve the social awareness in addition to the stable work environment of the nursing care provider in order to raise the attitude of the caregiver to care for the elderly.

A Study on the Resilience of Fire-fighters: Analysis of the Moderating Effect on the Relationship between Job Stress, Job Burnout, and Job Satisfaction (소방공무원 회복탄력성에 대한 연구: 직무스트레스와 직무소진, 직무만족 간 영향관계에서의 조절효과 분석)

  • Lee, Jae-Moo;Kim, Jun-Soo
    • The Journal of the Korea Contents Association
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    • v.21 no.10
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    • pp.690-701
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    • 2021
  • This study examines the effects of job stress on fire-fighters' job performance on negative job factors, job burnout, and positive job factors, job satisfaction, respectively, and by examining whether resilience has a modulating effect in these influence relationships. This was done to provide useful information for planning management strategies. The analysis was done by regression analysis of data collected through a structured survey of 239 fire-fighters, and the moderating effect was confirmed by calculating and applying the interaction term. For the analysis, a structured questionnaire survey was conducted on 239 fire-fighters. As a result of the analysis, it was confirmed that job stress and job burnout of fire-fighters were low, job satisfaction was normal, and resilience was above average. Also, there was no significant difference in resilience according to demographic characteristics, and it was found that job stress had a positive(+) influence on job burnout at a statistically meaningful level, and a negative(-) influence on job satisfaction. In addition, it was found that impulse control power and cause analysis power had a moderating effect in the influence relationship between job stress and job burnout, and impulse control power had a moderating effect in the influence relationship between job stress and job satisfaction. Based on these results, it was proposed to preemptively apply various resilience programs suitable for the situation of fire-fighters, enhance emotional competence, and introduce coaching personnel to help self-reflection.

A Study on the Influence of Positive Psychological Capital of Small and Medium Business Members, Job Burnout, and Organizational Citizen Behavior (중소기업 구성원의 긍정심리자본, 직무소진, 조직시민행동의 영향관계)

  • Choi, Sung Yong;Ha, Kyu Soo
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.15 no.3
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    • pp.159-174
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    • 2020
  • This study is an empirical study analyzing the effects of positive psychological capital on job burnout. In addition, positive psychological capital played a role in organizational citizenship behavior, and tried to verify the role of organizational citizenship behavior as a black box, or parameter, between job burnout. And then, the sub-factors of organizational citizenship behavior were divided into two: individual-oriented organizational citizenship behavior and organization-oriented organizational citizenship behavior. To this end, a questionnaire survey was conducted for members of small and medium-sized enterprises to compare and analyze the relationship between variables. Positive psychological capital is increasing interest in that it can reduce the job burnout of members and embrace the propensity of young generations represented by millennials because it can improve the effectiveness by developing positive mental states and strengths of the organization. There is a need for research as a keyword. As a result of this study, first, it was found that positive psychological capital of SME(small and medium-sized enterprises) members had a positive effect on organizational citizenship behavior. Second, positive psychological capital was found to have a significant negative effect on job burnout. Third, it was a verification of how positive psychological capital and organizational citizenship behavior affect job burnout. In the relationship between positive psychological capital and job burnout, organization-oriented organizational citizenship behavior was found to play a mediating role. However, it was found that individual-oriented organizational citizenship behaviors among the organizational citizenship behaviors are not valid. In this study, positive psychological capital and job burnout, which have been mainly studied in service workers' emotional workers(crew, nurses, counselors, etc.), nursery teachers, and social workers, were applied to SME members by using the parameters of organizational citizenship behavior. You can put that implication on things. The positive psychological capital and organizational citizenship behavior can be further enhanced through SME members' love for the company, improvement of consideration among employees and resulting organizational commitment and work performance. It could also provide momentum for sustainable management for small and medium-sized enterprises that are relatively short of capital and resources.

The Effect of a Salesperson's Affectivity and the Performance Stressor on Emotional Labor at the Department Stores (백화점 판매원의 정서성과 성과압력에 따른 감정노동 연구)

  • Choo, Ho-Jung;Kim, Hyun-Sook;Jun, Dae-Geun
    • Journal of the Korean Society of Clothing and Textiles
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    • v.34 no.3
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    • pp.411-423
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    • 2010
  • Retail stores with a primary competitive advantage in satisfying customers with high quality differentiated services depend heavily on a sales force to produce and deliver services in a consistent manner. Salespersons in a high service retail context are required to act to express certain types of emotion in compliance with the emotional rules of the organization that is conceptualized as "emotional labor" in the literature. This study adopts the dyadic model of emotional labor originally proposed by Hochschild. A survey method is implemented to collect data to test the hypotheses among the variables such as positive and negative affectivity, performance stressor, emotional labor, burnout, and job satisfaction. One hundred and twelve responses were analyzed by factor analysis and path analysis with SPSS12.0 and Amos 6.0. The factor analysis confirms that emotional labor is composed of deep acting and surface acting. Eleven hypotheses were tested by path analysis and seven were accepted. The major findings are that deep acting was affected by positive affectivity, negative affectivity, and a performance stressor. The surface acting was affected only by negative affectivity. Surface acting had an indirect negative effect on job satisfaction via emotional burnout while deep directly acting influenced job satisfaction. Furthermore, the interaction effect between positive affectivity and a performance stressor on surface acting was significant. The implications for retail firms are discussed based on the findings with suggestions for future studies.

The Effects of Emotional Labor and Moderating Effect of Social Support and Job Autonomy on Retailing services employee's (유통업 종사자의 감정노동 영향과 사회적 지원 및 직무자율성의 조절효과)

  • Ji, Guijeong;Park, Jiyoung;Kim, Chesoong
    • Journal of the Korea Safety Management & Science
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    • v.17 no.3
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    • pp.247-263
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    • 2015
  • This study seeks to identify effects derived from emotional labor in the distribution industry, and draw ways to systematically manage the employees by exploring effects of the emotion work on performance. For the purpose, literature reviews and empirical experiments were conducted to find out effects of emotional labor and false face acting on emotion work and organizational performance and effects of social support and job autonomy on the relationship between emotion work and organizational performance. To verify the hypothesis, we conducted a hierarchical regression analysis and structural equation model analysis using SPSS 20 and AMOS19. The result of the verification in this study is as follows: First, effects of emotional labor on burnout was found to be statistically significant, second, as for the path-coefficient for "emotional labor ${\rightarrow}$ emotion work" and "emotional labor ${\rightarrow}$ job satisfaction" was not statistically significant, while the path-coefficient for "emotional labor ${\rightarrow}$ service level" was found to be statistically significant. Third, effects of emotion work on job satisfaction was found statistically significant, fourth, emotion work on the service level was found statistically significant, fifth, effects of false face acting on emotion work was found statistically significant, sixth, effects of false face acting on burnout was statistically significant, seventh, moderating were found statistically significant and lastly, moderating effects of the relationship between emotion work from job autonomy and organization performance was not verified in job satisfaction, while emotion work, job autonomy, and interaction variable in service level were statistically significant.

A Study on the Effects of Personality Characteristics of A New Public Official on Academic Burnout (신임공무원의 성격특성이 학업소진에 미치는 영향에 대한 연구)

  • Lee, Jin-Hwan
    • Journal of Industrial Convergence
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    • v.20 no.8
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    • pp.163-172
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    • 2022
  • Public officials are volunteers for the people, and the police are in charge of the safety of the people. In particular, the marine safety of Korea, which has three sides of the sea, is very important. The education of maritime police is a very important factor due to the specificity and risk of the sea. In particular, since the new curriculum is linked to the job while in office, factors related to educational performance are more important. In this study, the relationship between personality characteristics and academic burnout was examined for 200 new maritime police officials. Among the five factors of personality characteristics, extroversion factors, neurotic factors, and emotional exhaustion factors were extroversion factors, neurotic factors, and cynicism factors, and extroversion factors, neurotic factors, and integrity factors. In particular, the five factors of personality characteristics that have the greatest influence on academic burnout were neurotic. For the educational satisfaction and effectiveness of the new maritime police officer, it is necessary to minimize the psychological margin and stress of the new maritime police officer.

Organizational Socialization and Intention to Leave in Operating Room Nurses Working at Secondary General University Hospitals (수술실 간호사의 조직사회화와 이직의도)

  • Yoon, Su Jung;Park, Hye-Ja
    • Journal of Korean Academy of Nursing Administration
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    • v.21 no.1
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    • pp.88-98
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    • 2015
  • Purpose: To evaluate the relationship between organizational socialization and intention to leave, and to identify factors affecting on intention to leave in operating room nurses. Methods: This study used a descriptive design. Seventy operating room nurses recruited from three hospitals under the same management style, in-service educational system, and working conditions agreed to participate in this study, and completed self-administered questionnaires of the organizational socialization and the intention to leave questionnaire. Respondents were classified by career as advanced beginner, competent practitioner, proficient practitioner and expert practitioner by Benner's stages of nursing proficiency. Data were analyzed with t-test, ANOVA with multiple comparisons, Spearman correlation, and multiple regression analysis. Results: Nurses unsatisfied with the current in-service continuous education had lower organizational socialization and higher intention to leave. In advanced beginners, job performance was lowest and organizational commitment was highest. In expert practitioners, intention to leave was highest. Organizational commitment, interpersonal relationship, identity and burnout were associated with intention to leave. Mutual trust, burnout, and interpersonal relationship were predictors of intention to leave explained 20.8% of variance. Conclusion: The career ladder program to enhance nurses' organizational socialization and intention to stay should be established and expanded for well-experienced operating room nurses.

Numerical Study on the Characteristics of Combustion and Emission in Pulverized Coal-fired Boiler for Using High Moisture Coal and Dry Coal (석탄화력보일러에서 고수분탄 및 건조석탄 사용에 따른 연소 및 배기배출 특성에 대한 전산해석 연구)

  • Ahn, Seok-Gi;Kim, Kang-Min;Kim, Gyu-Bo;Lee, Si-Hyun;Jeon, Chung-Hwan
    • Journal of Energy Engineering
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    • v.26 no.4
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    • pp.118-126
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    • 2017
  • This study was performed to investigate the characteristics of combustion and emissions in pulverized coal fired boiler for using high moisture coal and dry coal through computational fluid dynamics(CFD). We validated this boiler model with performance data of the boiler. The results of flow characteristics showed that climbing speed of gases was increased as blending ratio of high moisture coal was increased. It can decrease a residence time of fuel in the furnace. And it influence coal combustion. The coal burnout and NOx generation in burner level were decreased as increasing blending ratio of high moisture coal. The gas temperature and NOx formation were increased after OFA level due to coal burnout delay.

A Numerical Study on Cooling Characteristics of a Rocket-engine-based Incinerator Devised for High Burning Rate of Solid Particles (고체입자의 높은 연소율을 갖기 위해 고안된 로켓 엔진 기반 소각로의 냉각 해석)

  • Son, Jinwoo;Sohn, Chae Hoon
    • Journal of the Korean Society of Propulsion Engineers
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    • v.20 no.2
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    • pp.1-10
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    • 2016
  • Cooling characteristics are investigated numerically in the chamber for high-performance burnout of wastes with solid phase. Before the combustion chamber is manufactured, combustion analysis is performed for evaluation of burning rate and cooling performance. A water cooling method is applied and its feasibility for cooling is examined depending on coolant flow rate. Another method of complex cooling is adopted by combining air film cooling with water cooling, leading to improved cooling performance.

Effect of Workplace Characteristics on Part-Time Apparel Sales Associates' Turnover Intentions

  • Noh, Mijeong;Johnson, Kim K.P.
    • International Journal of Costume and Fashion
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    • v.16 no.1
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    • pp.37-53
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    • 2016
  • This study focused on the development of a conceptual model of the turnover intention of part-time sales associates in apparel retailing. A convenience sample of 294 college students who were part-time apparel workers was used to test the model. In this proposed model, organizational support and growth opportunity indirectly influenced turnover intention through work engagement, which in turn positively affected work effort, job performance, and job satisfaction. The results also revealed a direct relationship between work/role stress and burnout, which influenced turnover intention. These findings make a unique contribution to the extant literature and enable development of relevant strategies by apparel retailers.