• 제목/요약/키워드: Brand Behavioral Intention

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문화도시 형성 요인이 거주와 방문자의 행동 특성에 미치는 영향 (A Study on the Cultural City Formation Factors Influencing Behavior Characteristic of Residents and Tourists)

  • 곽하율;최명길
    • Journal of Information Technology Applications and Management
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    • 제30권4호
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    • pp.39-64
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    • 2023
  • The recent expansion of large cities for economic benefits has worsened cultural inequalities within urban areas, eroding unique cultural identities and social values and deepening mistrust between regions. To tackle this, the idea of creating cultural cities is gaining traction, involving urban branding and cultural elements to foster balanced local cultural development. Current research primarily concentrates on case analysis in cultural cities, lacking sufficient studies examining the interplay of factors through empirical analysis, This study investigated whether Cultural City Formation Factors, which are resources of a cultural city, have a positive effect on City Brand Equity, City Innovativeness, Brand Personality, and Behavior Intention. For this study, questionnaires were collected from 310 people who continuously experience culture and arts in Seoul, and empirical analysis was conducted on 292 copies of them. Consequently, a significant impact was observed among the factors influencing cultural city formation, city brand equity, city innovativeness, brand personality, and behavioral intention. Moreover, it was verified that city brand equity, city innovativeness, and brand personality positively contributed to mediating effects as well as sequential mediating effects. It is expected that the results of this study will be used to establish the foundation for effective urban management and the development of strategies for creating cultural cities.

An Integrated Framework of Customer-based Brand Equity and Theory of Planned Behavior: A Meta-analysis Approach

  • WU, Wann-Yih;DO, Thi-Yen;NGUYEN, Phuoc-Thien;ANRIDHO, Nadia;VU, Minh-Quan
    • The Journal of Asian Finance, Economics and Business
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    • 제7권8호
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    • pp.371-381
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    • 2020
  • The objectives of this study are (1) to review previous studies in the context of brand management in consumer behaviors using costumer based brand equity (CBBE) and theory of planned behavior (TPB) as the basic foundation of the study; and (2) to develop a comprehensive research model by integrating relevant research constructs using meta-analysis. This study reviewed a total 173 studies from 58 published papers with 40 journals during 1991~2014 and developed a comprehensive framework with 16 research hypotheses. The results showed that (1) brand image, brand personality, brand association, and subjective norm are the important antecedents of brand attitudes; (2) brand awareness, brand trust, perceived quality, and perceived behavioral control are the important antecedents of brand loyalty; (3) brand attitude positively influences brand loyalty, which further influences brand equity; and (4) brand equity positively influences behavioral intention. This study fills in the research gap by integrating more research variables into CBBE model, particularly to include the influence of social context on consumer behavior through TPB. These results indicated that the integration between CBBE and TPB is meaningful and the comprehensive model can explain more variances than that of the individual model. Limitations, and recommendations for future research in this area are provided.

럭셔리 패션 브랜드의 디자인 특성에 따른 브랜드 태도와 구매의도에 관한 연구 (The Impact of Design Characteristics on Brand Attitude and Purchase Intention - Focus on Luxury Fashion Brands -)

  • 김지영;고은주
    • 한국의류학회지
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    • 제34권2호
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    • pp.252-265
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    • 2010
  • Most luxury fashion brands have a strong brand identity and the product design characteristics of a brand are critical factors that influence brand identity. The design of products influence brand identity and play an important role in the choice by consumers in which brand to purchase. This study investigates the impact design characteristics of luxury brands on brand attitudes as well as purchase intentions in the examination of the differences in the impact influence by product category and consumer characteristics. The product design of brands was evaluated and measured by innovative and traditional characteristics. The product categories were divided into apparel, bags, shoes, and accessories. The consumer characteristics used in this study are fashion involvement, age, income, and the amount of money used for purchasing fashion products. Sample brands, Louis Vuitton, Chanel, Hermes, Burberry, and Gucci, were extracted from the Intel-brand's Luxury Brand Ranking 2008 and pilot tested for appropriateness. The data collected from 120 luxury consumers and 92 samples were statistically analyzed with SPSS 15.0, reliability test, factor analysis, ANOVA, frequency test, regression, and t-test. The findings are as follow. First, luxury brands were divided into two groups by innovative design characteristics and traditional design characteristics; innovative design characteristics show a significant influence on brand attitude and purchase intention. Second, only fashion related behavior factors among consumer characteristics became moderators when design characteristics influenced brand attitude and purchase intention. Third, the differences in purchase intention affected by design characteristics were found in bags, shoes, and accessories category. It is necessary for luxury brands to focus on innovative design characteristics and to specify the different needs of consumers through fashion related behavioral factors. This research will be useful to luxury brands in designing products and planning marketing strategies by offering specific information for luxury brand consumers.

모브랜드 태도가 브랜드확장 제품의 시용의도에 미치는 영향과 지각된 유사성과 모브랜드 소비경험의 조절역할 (The Effect of Attitude toward Parent Brand on Trial Intention of Brand Extensions and the Moderating Role of Perceived Similarity and Consumption Experience of Parent)

  • 박지연
    • 융합정보논문지
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    • 제9권4호
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    • pp.59-67
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    • 2019
  • 기존 연구들은 브랜드확장의 효과성을 예측하기 위한 지표로 구매의도를 주로 활용하고 있다. 이와 달리 본 연구는 브랜드확장된 신제품에 대한 소비자 반응을 예측하는데 더 적절한 지표로 시용의도를 제시함으로써 선행요인을 바탕으로 도출한 영향요인인 모브랜드 태도, 지각된 유사성, 모브랜드 소비경험이 확장브랜드 제품의 시용의도에 미치는 영향을 분석하고자 한다. 구체적으로, 모브랜드 태도가 확장브랜드 제품 시용의도에 미치는 영향을 분석하고, 또한 두 변인간의 관계에서 지각된 유사성과 모브랜드 소비경험의 조절적 영향력을 분석하고자 한다. 본 연구의 목적을 달성하기 위해 브랜드확장 제품의 사용경험이 있는 소비자들을 대상으로 실험조사와 설문조사를 실시하였고 분석에는 최종적으로 186개의 자료가 사용되었으며 회귀분석과 군집분석을 실시하였다. 분석결과, 브랜드확장제품의 시용의도에 대한 모브랜드 태도의 강력한 영향력을 확인할 수 있었다. 또한 지각된 유사성이 높을수록 모브랜드 태도가 브랜드확장 제품의 시용의도에 미치는 영향이 커지는 것으로 나타났고, 모브랜드에 대한 소비경험이 많을수록 두 변인 간의 관계가 더 긍정적인 영향을 미치는 것으로 나타났다. 이를 통해 기존연구와는 달리 소비자 관점에서의 브랜드확장 제품의 시용의도에 영향을 미치는 중요한 요인을 밝혔다.

브랜드 에쿼티에 의한 만족도가 행동의도에 미치는 영향 - 부산 지역 커피전문점을 중심으로 - (The Effect of Brand Equity on Satisfaction and Behavioral Intention - Focused on Specialty Coffee Shops in Busan -)

  • 백종온;박경태
    • 한국조리학회지
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    • 제18권2호
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    • pp.91-105
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    • 2012
  • 본 연구는 부산지역 커피 전문점 브랜드 이용경험이 있는 소비자를 대상으로 브랜드 에쿼티에 의한 만족도가 행동의도에 미치는 영향을 분석하고자 하였다. 실증분석을 위하여 자기기입식(self-administered) 방법을 사용하여 총 330부의 설문지를 배포하였으며 최종적으로 295부(89%)의 설문지가 분석에 사용되었다. 자료처리는 SPSS WIN Version 15.0 통계패키지 프로그램을 사용하여 빈도분석, 신뢰도분석, 요인분석을 실시하였으며 가설 검증은 회귀분석을 통하여 검증하였다. 연구결과 "브랜드 에쿼티(지각된 품질, 브랜드 인지도, 브랜드 이미지)는 만족도에 유의한 영향을 미칠 것이다"의 가설에서는 지각된 품질, 브랜드 인지도, 브랜드 이미지는 만족도에 유의한 영향을 미치는 것으로 나타났으며, "만족도는 행동의도에 유의한 영향을 미칠 것이다"의 가설에서는 만족도가 행동의도에 유의한 영향을 미치는 것으로 나타났다. "브랜드 에쿼티(지각된 품질, 브랜드 인지도, 브랜드 이미지)는 행동의도에 유의한 영향을 미칠 것이다"의 가설에서는 지각된 품질, 브랜드 인지도는 행동의도에 유의한 영향을 미치는 것으로 나타났으나 브랜드 이미지는 행동의도에 유의한 영향을 미치지 않는 것으로 나타났다. 본 연구 결과를 토대로 커피 전문점의 경쟁력 있는 브랜드 구축을 위해서는 체계적으로 브랜드를 관리하여 소비자에게 자사의 브랜드를 상기시킬 수 있는 전략을 마련하고 브랜드 에쿼티를 효과적으로 강화시키는데 주력해야 할 것이다.

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감정유형이 판매원에 대한 고객평가와 행동의도에 미치는 영향 (Effect of the Customer Emotion to Salespersons in Service Encounter on Customer Evaluation and Behavioral intention)

  • 이옥희
    • 패션비즈니스
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    • 제17권2호
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    • pp.136-150
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    • 2013
  • This study investigates the effect of customer emotions on customer evaluation and behavior intention. The subjects used in this study were customers of a fashion shop in Sunchon South Korea. The questionnaires were conveniently sampled from July 2010 to August, 2010. Questionnaire data from 335 customers of a national brand were analyzed through a reliability analysis, factor analysis, and multiple regression analysis. The results of this study are as follows. First, emotions of customer were divided into 2 patterns, positive emotion and negative emotion. Second positive emotion have significant (+) influences on the trust and negative emotion have significant (-) influences on the trust. Third positive emotion have significant (+) influences on the customer orientation and negative emotion have significant (-) influences on the customer orientation. Forth, the emotions of customer have a considerable impact on the interaction intention. And the positive emotion have significant (+) influences on the word-of-mouth intention and negative emotion have not a considerable impact on it. Fifth the positive emotion have significant (+) influences on the attitude toward store and repurchase intention, and negative emotion have significant (-) influences on the attitude toward store and repurchase intention.

대학생의 기능성 소재에 대한 지식과 기대수준에 따른 행동의도 차이 (Effects of Consumer Knowledge and Expectation of Functional Materials for Apparel on University Students' Behavioral Intention)

  • 최라윤;전은경;유화숙
    • 한국의류산업학회지
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    • 제11권2호
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    • pp.262-270
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    • 2009
  • The objectives of this study were to investigate university students' knowledge and expectation of functional materials for apparel and to examine how the knowledge and expectations affect their behavioral intention. For this purpose, a questionnaire survey was conducted. 500 questionnaires were distributed to the students and 409 questionnaires were used for data analysis. The data were analyzed by frequency, factor analysis, reliability analysis, regression analysis and ANOVA, using SPSS 12.0 package. As the results, it showed that the knowledge related to functional materials for apparel was medium level. Brand knowledge among the objective knowledge of functional materials for apparel revealed to have a lower level than the knowledge of clothing materials, product, use and wash & care. The level of self-evaluation knowledge among subjective knowledge appeared to be lower than the one of experience related knowledge. As the correlation coefficient of objective knowledge and subjective knowledge was low, it was thought that both of them must be considered in studying on consumer knowledge. It showed that the university students' expectation of functional materials for apparel was composed of physiological and physical aspects, social and psychological aspects, and practical and aesthetic aspects. The expectation was revealed to be generally high. However, the level of expectation to the practical and aesthetic aspects was lower than those of other aspects. University students' knowledge and expectation were found to have influence on their behavioral intention. In other words, it showed that the higher university students' knowledge level and expectation level were, the bigger behavioral intention was.

수입의류와 국내의류의 구매의도에 영향을 주는 요인-Fishbein과 Ajzen의 행동의도 모델을 중심으로- (Factors Influencing the Purchasing Intention of Imported and Domestic Apparel-With Reference to Fishbein & Ajzen's Behavioral Intention Model-)

  • 박정원;이인자
    • 복식
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    • 제40권
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    • pp.109-119
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    • 1998
  • In order to identify the factors responsible for the recent drastic increase of imported apparel in Korea, an attempt was made to determine the variables influencing the purchasing behavior of imported and domestic apparel and forecast the purchasing intention with the use of Fishbein & Ajzen's behavioral intention model including both attitude and subjective norm. Based on literature review, the empirical study was conducted using the questionnaire for 900 college women and high school girls living in Seoul. Descriptive statistics, t-test, paired-t test, multiple regression analysis, and correlation analysis were made of 771 returned questionnaires using SAS program. The results were as follows : First, the results of assessing both their attitudes toward imported and domestic apparel and their subjective norms were shown to be different. Second, there was a difference in the attributes that had an effect on their attention to buy imported and domestic apparel. Third, those respondents having a preference for imported apparel were most highly influenced by color and price. While those respondents showing a preference for domestic apparel were most highly influenced by materials and comfortableness. Fourth, the validity of the prediction value of their buying intention was confirmed as it was shown to be more than coreelation coefficien r=0.65. In conclusion, 1) it was proved that both attitude and subjective norm were the important variables that could predict the consumer's purchasing intention, 2) since competitiveness in color and materials and brand influencing the consumer's purchase of and preference for domestic apparel relatively lagged behind in comparison with that of imported apparel, the domestic apparel business enterprise will have to make a greater effort to develop differentiated color, material and prestigious brand so as to enhance competitiveness with imported apparel.

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패션명품 소비가치가 브랜드 관계유지의도에 미치는 영향 -명품 구매액과 구매브랜드 수에 따른 세분시장별 분석- (The Effect of Fashion Luxury Consumption Values on the Intention to Maintain Brand Relationships -Differences among Segmented Markets Based on Purchasing Patterns-)

  • 김현숙;문희강;추호정;윤남희
    • 한국의류학회지
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    • 제35권4호
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    • pp.408-420
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    • 2011
  • This study identifies the fashion luxury customer segments grouped by expenditures and the number of purchasing brands to verify the effects of perceived luxury consumption values on the intention to maintain a brand relationship for each group. A survey questionnaire was developed and implemented to collect data to measure fashion luxury expenditures, number of purchasing brands, luxury customer values, intention to maintain brand relationships, and demographic variables. A total of 326 responses were analyzed by factor analysis, multiple regression, one-way ANOVA, and $X^2$ analysis with SPSS18.0. Respondents were grouped by luxury expenditures; in addition, the number of purchasing brands were grouped into four segments of Switching/Heavy (31.6%), Switching/Light (19.9%), Loyal/Heavy (31.3%), and Loyal/Light (7.2%) Customer Group, that was different in terms of age and marital status. When the luxury customer value for the most patronized luxury brand was factor analyzed, five distinctive sub dimensions were identified, such as Social Value, Aesthetic/Expressive Value, Experiential Value, Quality Value, and Economic Value. For the Loyal/Heavy Group, the Experiential Value had a significant effect on the customer intention to maintain a brand relationship. For the Loyal/Light group, the Aesthetic /Expressive and Economic Value had a significant effect, and for the Switching/Heavy and Switching/Light Group, Quality and Economic Value had a significant effect on the customer intention to maintain a brand relationship. In conclusion, each luxury customer value in the behavioral segments works differently in influencing the intention to maintain a brand relationship. In addition, the implications for retail strategy were discussed based on the findings.

브랜드 친숙도에 따른 광고 수용성이 모방 용이성과 모바일 간편결제 사용의도에 미치는 영향 (Effects of advertisement acceptance according to brand familiarity on ease of imitation and behavioral intention of mobile payment)

  • 김윤정
    • 융합정보논문지
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    • 제9권4호
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    • pp.48-58
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    • 2019
  • 최근 IT 기술을 기반으로 이미 브랜드 친숙도를 갖춘 기업들이 모바일 간편결제 서비스를 제공하면서 금융거래의 방식을 변화시키고 있다. 도입기인 모바일 간편결제 서비스의 광고 관련 연구는 거의 없는 실정이다. 또한 선행연구들에서 브랜드 친숙도가 광고태도와 사용의도에 긍정적인 영향을 주고 있지만, 전통적인 금융상품을 대상으로 진행된 연구결과를 적용하기 어렵다. 이를 확인하기 위해 본 연구에서는 브랜드 친숙도가 높은 기업의 모바일 간편결제 서비스가 광고 수용성을 통해 서비스를 쉽게 모방하고 사용의도를 가질 수 있는지 검증하였다. 실증분석 결과, 친숙도가 높은 브랜드의 광고는 새로운 서비스를 더욱 쉽게 모방하고자 하는 동기부여 요인이 될 수 있음을 확인했다. 이 결과는, 모바일 간편결제 서비스에서도 브랜드 친숙도가 높을수록 광고를 효율적 활용할 수 있으므로, 전략적 광고수행의 중요성을 확인했다는데 의의가 있다.