• 제목/요약/키워드: Behavioral intention use

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개인 혁신성이 QR코드 사용자의 행동의도에 미치는 영향 (A Study on the Effect of Personal Innovativeness on QR Code Users' Behavioral Intention)

  • 이승배
    • 한국경영공학회지
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    • 제23권4호
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    • pp.33-48
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    • 2018
  • Despite that QR codes are spreading worldwide in Pin Tech, logistics distribution, etc., South Korea is staying at the level of using QR codes in limited areas such as website connection and marketing communication. The purpose of this study is to propose measures for more effective use of QR codes by examining the effects of personal innovativeness on user's behavioral intentions by applying personal innovativeness to QR codes. To this end, this study was intended to examine the relationships between performance expectancy (PE), effort expectancy (EE), social expectancy (SE), and personal innovativeness, which are variables used in the Unified Theory of Acceptance and Use of Technology (UTAUT) model among innovative technology acceptance models, and behavioral intentions. For this study, a questionnaire survey was conducted with students in collages in the metropolitan area in May 2018 and the results were statistically verified using IBM SPSS 21. The results showed that PE, EE, and SE had significant positive(+) effects on personal innovativeness and behavioral intentions of QR code users. The mediating effects of personal innovativeness were tested and the results indicated that personal innovativeness partially mediates between PE and behavioral intentions and between EE and behavioral intentions but not between SE and behavioral intentions. The fact that since QR codes are expressed as a component to users through other media rather than its internal factors, the personal innovativeness of QR code users plays an important role in increasing the use of QR codes could be identified through this study.

Understanding the Acceptance of Mobile Food Ordering Applications: Role of Confidence in Food Safety Measures

  • Yaou Hu;Hyounae (Kelly) Min;Saehya Ann
    • Journal of Smart Tourism
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    • 제4권2호
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    • pp.25-33
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    • 2024
  • This study examines the factors influencing the use of mobile food ordering applications and their impact on consumption behavior amidst recent societal changes. It re-evaluates the relevance of factors from the UTAUT2 theory in predicting customers' behavioral intentions. Additionally, the study explores the moderating effect of confidence in food safety measures (CFSM). Quantitative research methods are employed. A structured questionnaire that measures the psychological factors, behavioral intention, and actual usage of mobile food ordering applications was used to collect customer data. Regression and moderation analyses are conducted to test the hypotheses and examine the moderating role of CFSM. The findings reveal that performance expectation, effort expectation, and habit significantly predict customers' intention to use mobile food ordering applications. Moreover, for customers with high CFSM, social influence, facilitating conditions, and hedonic motivation add additional contributions to their behavioral intention. This study extends the UTAUT2 theory by applying it to mobile food ordering applications and examining the influence of CFSM. It identifies the specific factors that drive customers' intention to use these applications and highlights the importance of CFSM as a moderating factor. The findings offer theoretical insights and practical implications for researchers and practitioners in the mobile food ordering industry.

Factors Affecting Acceptance and Use of E-Tax Services among Medium Taxpayers in Phnom Penh, Cambodia

  • ANN, Samnang;DAENGDEJ, Jirapun;VONGURAI, Rawin
    • The Journal of Asian Finance, Economics and Business
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    • 제8권7호
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    • pp.79-90
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    • 2021
  • The purpose of this research is to identify factors affecting the acceptance and use of e-tax services among medium taxpayers in Phnom Penh, Cambodia. The researcher conducted the study based on a quantitative approach by using multi-stage sampling method, which selects a sample size by two or more stages. The first stage sampling was the stratified random sampling and the subsequent stage was purposive sampling. In this study, the stratified random sampling was first used, followed by purposive sampling. The data were collected from 450 medium taxpayers who experienced using e-tax services located in three tax branches in Phnom Penh. This study adapted the confirmatory factor analysis (CFA) and structural equation model (SEM) to analyze the model accuracy, reliability and influence of various variables. The primary result showed that behavioral intention has a significant effect on user behavior of e-tax services among medium taxpayers in Phnom Penh, Cambodia. Moreover, the results revealed that performance expectancy, effort expectancy, social influence, and anxiety have significant impact on behavioral intention. In addition, social influence has the strongest impact on behavioral intention, followed by anxiety, performance expectancy and effort expectancy. Conversely, facilitating conditions, trust in government, and trust in internet do not influence behavioral intention.

약물사용자의 치료서비스 이용 의도 예측 연구 - 확장된 건강서비스이용행동모형의 적용 - (A Study on Drug Users' Intention to Use Treatment Services - Application of Extended Behavioral Model of Health Services Use -)

  • 김낭희
    • 한국사회복지학
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    • 제69권3호
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    • pp.165-191
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    • 2017
  • 본 연구는 국내 약물사용자의 치료서비스 이용 의도에 대한 주요 예측요인을 규명하는 데 목적이 있다. 건강서비스이용행동모형에 계획행동이론을 수렴한 확장된 건강서비스이용행동모형을 이론적 틀로 하여, 약물사용자의 개인 특성 요인(선행, 가능, 욕구요인)과 약물중독 치료서비스 이용에 대한 태도, 주관적 규범, 지각된 행동통제감이 약물중독 치료서비스 이용 의도에 미치는 영향을 분석하였다. 분석결과, 약물사용자의 개인 특성 중 치료서비스 이용 의도에 직 간접적으로 유의한 영향을 미치는 요인은 선행요인 중 성별, 과거치료경험, 그리고 욕구요인 중 정신과적 진단, 불안 우울, 약물남용심각도로 나타났다. 계획행동이론의 설명 요인 중 치료서비스 이용 의도에 통계적으로 유의한 영향을 미치는 요인은 주관적 규범과 지각된 행동통제감으로 분석되었다. 본 연구결과를 통해 약물사용자의 약물중독 치료서비스 이용 증진을 위하여 여성에 대한 고려, 긍정적 치료 노출 확대, 치료서비스에 대한 주관적 규범 및 지각된 행동통제감 강화 등의 노력이 필요함을 확인하였다.

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UTAUT 모델을 통한 여가스포츠 참여자의 스포츠몰입과 웨어러블 디바이스 수용 간의 관계 (Analyzing the relationship between Sports Commitment and Behavioral Intention of Sports Wearable Devices through UTAUT Model)

  • 전성범;임진선;이철원
    • 한국체육학회지인문사회과학편
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    • 제55권5호
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    • pp.291-306
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    • 2016
  • 본 연구에서는 여가스포츠 참여자 중 웨어러블 디바이스 사용자와 잠재적 사용자를 대상으로 하여 스포츠몰입(Sports Commitment)과 웨어러블 디바이스 수용의도 간의 관계를 UTAUT 모델을 활용하여 분석하였다. 편의표본추출법을 사용하여 표집된 239부의 설문지가 최종적으로 사용되었으며, SPSS 21과 AMOS 20 프로그램을 통해 분석하였다. 도출된 결과는 첫째, UTAUT 주요 4개 변인은 웨어러블 디바이스 수용의도와 사용행동에 유의한 영향을 미쳤으나 스포츠몰입 변인은 수용의도에 유의한 영향을 미치지 않았다. 둘째, 스포츠몰입과 웨어러블 디바이스 수용의도 간의 인과관계 사이에서 UTAUT 주요변인의 완전매개효과가 검증되었다.

Key Determinants for Users Intention to Use Smarthome Devices in Vietnam

  • Nguyen, Thi-Hong-Linh;Duong, Minh-Hung;Nguyen, Hai-Dang;Vo, Dang-HongNgan;Vu, Duy-Phuong-Trinh;Le, Hoanh-Su
    • Journal of Multimedia Information System
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    • 제5권4호
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    • pp.283-290
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    • 2018
  • Smarthome is one of the remarkable fields of the industrial revolution 4.0, which are popular in many countries such USA, EURO, Japan and Korea. However, how Vietnamese people are considering and having intension to use smarthome devices is still a question for marketers and researchers. This study develops a comprehensive research model that can explain potential customers' behavioral intentions to adopt and use Smarthome services in Viet Nam and figure which key factors affect the intention. This study proposes and validates a new theoretical model that extends the Unified Theory of Acceptance and Use of Technology 2 (UTAUT2). The model consists of eight factors that affect one element (Behavioral Intention), specifically: Habits, Perceived usefulness, Perceived ease of use, Trust, Innovativeness Personal, Perceived value, Hedonic motivations and Social influences. Data were collected from 304 Vietnamese citizens by sending the email to survey questionnaire, direct contact with the experienced smarthome users. Through regression analysis, data from samples were analysed with SPSS 20 software and verification of hypotheses, the results show the key determinants affecting the intention to use smarthome appliances in Vietnam: Perceived Value, Social Influence, Perceived Usefulness, Perceived Ease of Use and Trust. From this result, several recommendations have been suggested to to smarthome devices vendors and marketer to improve products as well as marketing approaches to meet customer needs.

디지털저작물의 지속적 공유와 온라인 유료서비스 이용의 영향요인 (Factors that Affect the Continuous Sharing of Digital Products and the Use of Online Services)

  • 한정희
    • 경영과정보연구
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    • 제27권
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    • pp.1-30
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    • 2008
  • The objective of this paper is to gain a better understanding of factors influencing digital piracy and the use of paid services on the web. A model identifying and describing various factors which affect decision$\sim$makers' attitude toward sharing digital products and online behavioral intentions is constructed based on established theories of human behavior. The relationship between the continuous intention of sharing the products and the intention to use online services is also discussed. Findings show that a independent relationship exists between illegal and legal behaviors, which means stopping piracy by individuals can not lead to their buying of the products. Also while the attitude toward piracy was significantly related to the continuous intention of piracy behaviors, did not necessarily lead to the use intention of online services. The data also show that beliefs concerning consequences of digital piracy were significant enough to alter one's behavioral attitude. There was a significant relationship between perceived consequences and the intention to pirate digital products or to use paid services. The results also show that while the effect of economical and ethical factors were ascertained, that of social and legal factors have not been found. Self$\sim$efficacy has a moderating effect on the relationship between the attitude toward piracy and both intentions of online behavior. The implications of the findings to research and practice are discussed.

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신문사 통합형 플랫폼 사용의도에 영향을 미치는 요인 (Factors Affecting Behavioral Intention to Use the Integrated Platform of Newspaper)

  • 김대원;김민성;김성철
    • 한국콘텐츠학회논문지
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    • 제15권4호
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    • pp.122-138
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    • 2015
  • 본 연구는 신문사의 디지털 유료화 콘텐츠 수익 모델 중 하나인 통합형 플랫폼의 사용의도에 영향을 미치는 요인을 확장된 통합기술 수용모델을 기초로 고찰했다. 통합형 플랫폼이란 종이신문의 디지털 판형, 프리미엄 뉴스 혹은 비하인드 뉴스, 그리고 부가정보 등을 한 데 묶어서 서비스 하는 유료 콘텐츠 상품을 일컫는다. 연구 결과, 사용 편의성, 사회적 영향, 오락적 동기 그리고 신문 정기 구독 여부는 통합형 플랫폼 사용의도에 정(正)적인 영향을 미치는 것으로 분석됐다. 반면 종이신문에 대한 만족도는 통합형 플랫폼 사용의도에 부정적인 영향을 미치는 것으로 나타났다. 즉, 종이신문은 통합형 플랫폼과 대체 관계에 있는 것을 알 수 있었다. 한편, 고품질 기사에 대한 기대효과와 통합형 플랫폼 사용의도 간의 관계는 유의미하지 않았으며, 성별과 연령 그리고 뉴스 소비 습관과 언론사 홈페이지에 대한 만족도 역시 통합형 플랫폼 사용의도에 유의미한 영향을 미치지 않는 것으로 나타났다.

계획된 행위이론을 적용한 중년여성의 운동의도 및 운동 예측모형 (Predicting Exercise Behavior in Middle-aged Women : An Application of the Theory of Planned Behavior)

  • 이미라
    • 대한간호학회지
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    • 제30권3호
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    • pp.537-548
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    • 2000
  • The objectives of this study were to verify the effectiveness of the Theory of Planned Behavior in predicting exercise intention and exercise behavior, and to examine the determinants of exercise intention and exercise behavior in the sample of middle-aged women. The subjects who participated in this study were 263 middle-aged women. The instruments used for this study was a survey of general characteristics, attitude (18 items), subjective norm (2 items), perceived behavioral control (19 items), intention (3 items), and exercise behavior (7 items and 23 items for each). Analysis of data was done by use of descriptive statistics and correlation analysis with SAS PC program. The hypothetical model based on the Theory of Planned Behavior was tested by use of LISREL 8.12a program. The results of this study were as follows. 1) The overall fit of the hypothetical model to the data was good(chi-square=11.76, p=0.03, RMSEA=0.07, standardized RMR= 0.03, GFI=0.99, AGFI=0.94, NFI=0.97, NNFI=0.95). 2) Perceived behavioral control, attitude, and subjective norm were significant determinants of exercise intention, and these variables explained 35% of the total variance of exercise intention. 3) Perceived behavioral control, intention, and attitude were significant determinants of exercise behavior. But, subjective norm was not a significant determinants. These four variables explained 69% of the total variance of exercise behavior. In conclusion, this study shows the applicability of the Theory of Planned Behavior in explaining exercise behavior of middle-aged women, and suggests that health care providers should focus on perceived behavioral control and attitude rather than subjective norm to improve exercise behavior of middle-aged women.

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Evaluating the Current State of ChatGPT and Its Disruptive Potential: An Empirical Study of Korean Users

  • Jiwoong Choi;Jinsoo Park;Jihae Suh
    • Asia pacific journal of information systems
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    • 제33권4호
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    • pp.1058-1092
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    • 2023
  • This study investigates the perception and adoption of ChatGPT (a large language model (LLM)-based chatbot created by OpenAI) among Korean users and assesses its potential as the next disruptive innovation. Drawing on previous literature, the study proposes perceived intelligence and perceived anthropomorphism as key differentiating factors of ChatGPT from earlier AI-based chatbots. Four individual motives (i.e., perceived usefulness, ease of use, enjoyment, and trust) and two societal motives (social influence and AI anxiety) were identified as antecedents of ChatGPT acceptance. A survey was conducted within two Korean online communities related to artificial intelligence, the findings of which confirm that ChatGPT is being used for both utilitarian and hedonic purposes, and that perceived usefulness and enjoyment positively impact the behavioral intention to adopt the chatbot. However, unlike prior expectations, perceived ease-of-use was not shown to exert significant influence on behavioral intention. Moreover, trust was not found to be a significant influencer to behavioral intention, and while social influence played a substantial role in adoption intention and perceived usefulness, AI anxiety did not show a significant effect. The study confirmed that perceived intelligence and perceived anthropomorphism are constructs that influence the individual factors that influence behavioral intention to adopt and highlights the need for future research to deconstruct and explore the factors that make ChatGPT "enjoyable" and "easy to use" and to better understand its potential as a disruptive technology. Service developers and LLM providers are advised to design user-centric applications, focus on user-friendliness, acknowledge that building trust takes time, and recognize the role of social influence in adoption.