• 한국의류학회지
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• 제30권9_10호
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• pp.1400-1412
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• 2006

As PB market segments into premium market, PBs were drawing attentions in terms of creating profits as well as a means to differentiate building up store identity. The purpose of this study makes a comparative study on the difference of consumer attitude formation process in discount store and home-shopping distribution channel which are recently on the upswing. This paper investigated the consumer's attitude formation on the private apparel brand. Subjects of this study were consumers in their $20s{\sim}40s$ who are main customer groups of PBs. The data were analyzed by Structural Equation Modeling and Multi-Group Analysis of Amos 5.0 to verify the difference of the path between store PB and premium PB. Following are the results of the study. Consumer attitude formation path on PB grades showed statistically noticeable difference. In discount store PB, store evaluation didn't directly influence on consumer attitude formation but showed indirect effect. On the other hand, in home shopping premium PB case, product evaluation directly influenced on consumer attitudes with store evaluation. Hedonic attitude dimension connected with behavioral attitude(purchase intention) revealed difference in path. Also consumer's evaluation on variables in model turned out to be different according to brand grade.

• 디지털융복합연구
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• 제13권2호
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• pp.51-60
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• 2015

최근 대형할인점을 중심으로 PB제품의 매출액이 꾸준하게 증가하고 있는 추세이다. 가격이 저렴하다는 이유로 소비자들이 선호하는 것으로 인식되었으나 요즈음은 고가의 프리미엄 PB제품이 등장하면서 유통업체의 매출액이 급성장하고 있는 실정이다. 본 연구에서는 PB제품의 어떤 속성이 PB제품의 구매행동에 영향을 미치는가를 살펴보고자 하였다. 첫째, PB제품의 속성요인으로 점포이미지, 지식 및 정보, 품질지각, 경제적 가치 등이 PB제품 경험 후의 소비자태도에 미치는 영향을 살펴보았다. 둘째, PB제품의 경험 후 태도가 구매행동에는 어떠한 영향을 주는가를 분석하였다. 본 연구의 결과, 소비자는 PB제품의 다양한 속성 중에서 점포이미지, 정보 및 지식, 경제적 가치 등이 태도에 긍정적인 영향을 주었다. 또한 PB제품 경험 후의 태도는 구매행동에 긍정적인 영향을 주는 것으로 나타났다.

• 유통과학연구
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• 제12권11호
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• pp.67-76
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• 2014

Purpose - PB (Private Brand) refers to the product for which the distribution company plans the production independently, consigns the production to the manufacturer, or attaches the self-developed trademark and sells it. To reinforce competitiveness in such a market environment, diverse products development, systematic management activities, and marketing efforts to analyze and understand the consumers' behavior regarding PB products are emphasized. Therefore, this study aims to investigate the relationships among PB product attributes, consumption emotion, brand attitude, and brand loyalty in general supermarkets. First, PB product attributes were defined using the five categories of perceived price, store image, familiarity, perceived service, and perceived quality, based on preceding studies. This study examined the influence of PB product attributes on consumption. Further, this study examined the relation among consumption emotion, brand attitude, and brand loyalty. This study provides more detailed and concentrated strategic implications. Research design, data, and methodology - In this study, the research model was designed to examine the relation among PB product attributes, consumption emotion, brand attitude, and brand loyalty. For the data collection method, the questionnaire survey comprised multiple items for each component and the direct interview method was employed. To collect data, the questionnaire survey was conducted for customers who personally visited the general supermarket after verifying the PB product purchase experience. The questionnaire survey was performed for one month, May 2014. A total of 300 questionnaires were distributed and 240 questionnaires were used for the analysis, excluding the unanswered and insincere questionnaires. The data were analyzed using SPSS ver. 20.0. Results - First, PB product attributes had a significantly positive effect on consumption emotion. The PB product attributes perceived by the customer at the point of service contact are important to form the positive consumption emotion. Second, consumption emotion had a significantly positive effect on brand attitude. Third, the consumption emotion had a significantly positive effect on brand loyalty. Such consumption emotion is an important factor in causing the positive evaluation on the brand attitude perceived by the customer. Fourth, brand attitude had a significantly positive effect on brand loyalty. The consumption emotion was positively represented to invoke the relational continuance behavior. The relational continuance behavior accompanies the repetition of purchase, word of mouth, and recommendation activities, and influences trust regarding the brand, for which the customer maintains the transaction continuously. Conclusions - The PB product attributes perceived by the customer at the point of service contact are important factors to form the positive consumption emotion. Based on this result, the discount store service provider would prepare the measures that can make the customer recognize the positive value, and make more detailed efforts. Consumption emotion is an important factor to cause the positive evaluation on the brand attitude perceived by the customer. Based on this result, the general supermarket must make efforts to provide fun or convenience in the purchase process for consumers.

• 한국의류학회지
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• 제30권8호
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• pp.1210-1221
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• 2006

The strength of the PB(Private Brand) is that it can eliminate intermediary in the distribution channel and thoroughly control the quality under its own name. This study has developed traditional studies on private brand proneness in approaching data processing and empirical point of view of a consumer's attitude buildup process on PB through 'recognition-attitude-action(behavioral attitude)'. The subjects of this study are consumers in their $20s{\sim}40s$ who are main customer groups of PBs. A screening process has taken place to select consumers with purchasing experiences of retailor PBs. The data is analyzed by 'Structural Equation Modeling' of Amos 5.0 to verify consumer attitude formation model on private apparel brand. The results generated from this study are as follows: First, the proposed consumer attitude model on private apparel brand consists of store evaluation, experiential product evaluation, cognitive product evaluation, hedonic attitude, utilitarian attitude and purchase intention. Second, not only positively influence on utilitarian attitude but hedonic attitude can arouse positive emotional reaction of a consumer. Third, the store evaluation is ahead of the product evaluation because PB is more related to the image of a store. The influence of the store on PB is relatively stronger when compared with NB.

• 유통과학연구
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• 제9권4호
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• pp.83-91
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• 2011

유통산업의 세계화와 경쟁격화로 유통업체 상표(Private Brand: PB)의 중요성이 부각되면서 유통업체 상표의 구매의도에 영향을 미치는 다양한 선행요인들을 밝히는 연구가 진행되고 있다. 이러한 흐름에 맞춰 본 연구의 목적은 첫째, 유통업체의 이미지가 PB제품을 구매하고자 하는 소비자 태도에 어떠한 영향을 미치는지 확인하였다. 둘째, 소비자의 직업에 따라 PB제품에 대한 지각된 품질에 차이는 어떠한지 확인하였다. 셋째, PB제품을 구매하는 소비자의 직업에 따라 만족도에 차이가 있는지를 살펴보았다. 연구결과를 살펴보면, 첫째, 유통업체의 이미지를 확인하고자 요인분석 결과 윤리성, 신뢰성, 안정성 요인으로 확인되었다. 이러한 요인이 브랜드태도에 미치는 영향을 분석한 결과 윤리성과 안정성은 영향을 미치는 것으로 확인되었다. 그러나 신뢰성은 PB 브랜드태도에 영향을 미치지 않는 것으로 확인되었다. 둘째, 유통업체의 기업이미지가 PB제품에 대한 제품태도에 미치는 영향을 조사한 결과 안정성은 PB 제품태도에 영향을 미쳤으나 윤리성과 신뢰성은 PB 제품태도에 영향을 미치지 않는 것으로 확인되었다. 셋째, 유통업체의 기업이미지가 PB제품에 대한 구매의도에 대한 영향에서는 윤리성은 구매의도에 영향을 미치는 것으로 나타났다. 그러나 신뢰성과 안정성은 영향을 미치지 않는 것으로 나타났다. 넷째, 소비자의 직업에 따른 PB제품의 지각된 품질에 차이가 있는지 확인한 결과 유통업체를 가장 활발하게 이용하는 주부가 가장 높게 나타났으며, 다음으로는 대학생 그리고 직장인 순으로 확인되었다. 다섯째, 소비자의 직업에 따라 PB제품에 대한 만족도를 확인한 결과, PB제품에 대한 만족도에는 유의미한 차이가 나타나지 않았다.

• 한국의류학회지
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• 제34권3호
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• pp.459-471
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• 2010

This study examines the exposure effects of the brand of fashion manufacturers on the brand attitude of consumers towards the private brand of fashion retailers. In addition, it investigates the exposure effects of the brand of fashion manufacturers on the brand attitude of consumers towards the private brand of fashion retailers based on the sensitivity of consumers as related to the brand. Data are analyzed by a reliability analysis, a factor analysis, the correlation analysis, t-test, and one-way ANOVA. The main results are summarized as follows. First, when the private brand of fashion retailers (Perry Jensen) was shown to customers, three groups ('PB without exposing the brands of fashion manufactures', 'PB with exposing Galaxy', and 'PB with exposing Parkland') revealed statistically significant differences in consumer purchase intentions as well as brand preferences to the PB products of fashion retailers. The group of 'PB with exposing high-sensitive Galaxy group' showed an overall higher brand attitude than the other two groups-'PB without exposing the fashion manufactures' brands' and 'PB with exposing low-sensitive Parkland'. Second, in comparison with the effects of the brand sensitivity of each group, the group with the higher brand sensitivity showed statistically significant browsing intension as well as purchase intention on both brands of fashion manufactures (Galaxy and Parkland).

• 유통과학연구
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• 제18권7호
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• pp.19-25
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• 2020

Purpose: This study analyzes service quality of Pivate Brand (PB) productsto provide some academic and practical implications. Research design, data, and methodology: The focus is on how service quality of No Brand, which has recently received much attention, affects brand attitude and, to confirm whether consumers' prior knowledge of PB moderates this effect. A total of 167 men and women in their 20s who have experience using No Brand were surveyed. Hypothesis was verified by using hierarchical regression analysis. Results: a) Tangibles, reliability, empathy, and assurance of service quality for No Brand have a positive effect on brand attitude; b) The moderating effect of prior knowledge is only statistically significant in the context of reliability. Conclusion: This study provides academic and practical implications for establishing differentiated PB strategies. It highlights the effects of service quality and consumer prior knowledge on brand attitude. This suggests that the sub-dimension of PB service quality has a discriminatory effect on the brand attitude of No Brand, and that consumer's prior knowledge of the product influences reliability of service quality. Therefore, consumer's prior knowledge is important in order to increase trust.

• 한국콘텐츠학회논문지
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• 제15권11호
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• pp.467-485
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• 2015

유통업체 브랜드(Private Brand; PB) 상품의 시장점유율이 빠른 속도로 증가하고 있다. 선행연구에 따르면, 소비자는 유통업체 브랜드를 평가할 때 외재적 단서를 많이 고려하는 경향이 있다. 본 연구는 외재적 단서 중의 중요한 요소인 유통업체 신뢰성이 지각된 품질차이, 가치의식, 유통업체 브랜드에 대한 태도와 상품의 구매의도에 어떻게 영향을 미치는지를 검증한다. 또한 유통업체 브랜드에 대한 친숙성을 이러한 관계들에서의 조절변수로 고려한다. 총 199부의 유효한 설문지를 수집하여 실증분석 결과, 유통업체 신뢰성이 유통업체 브랜드에 대한 태도에 대해 직접적으로 정(+)의 영향을 미침은 물론, 지각된 품질차이와 가치의식에 대한 영향을 통하여 간접적으로도 정(+)의 영향을 미쳤다. 한편, 본 연구에서는 유통업체 브랜드에 대한 친숙성의 조절효과가 유의하였는데, 소비자가 유통업체 브랜드에 친숙하게 되면 유통업체 브랜드 상품의 품질에 대해 적은 편견을 갖는 것으로 해석된다. 이러한 연구결과는 유통업체 입장에서 점포에서의 다양한 판매촉진 활동, 예를 들면, 무료 샘플과 시음 기회 제공을 통해 소비자의 유통업체 브랜드 상품에 대한 친숙성을 높여야 함을 시사한다. 분석결과에 따른 학술적, 실무적 시사점과 함께 향후연구방향이 논의된다.

• 유통과학연구
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• 제10권10호
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• pp.35-43
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• 2012

Purpose - The current analysis has been done in order to verify the difference between consumer attitudes on the distributor's PB products in terms of practical shopping value and attitudes about the product according to its perceived quality. Research design, data, and methodology - The target respondents of this study were those who have bought PB products at large-scale discount stores within the past six months. We asked homemakers, office workers, and students who live in Seoul or Daejon to respond to a questionnaire by filling out self-evaluations, and collected the completed questionnaires. To test the hypothesis, a t-test was carried out by group for 25 percent of the high and low rankings, including a quarter of the total respondents, to verify attitudes toward products and brands, purchase satisfaction, and re-purchase intention according to the practical shopping value and recognized quality of PB products. A variance analysis was conducted to see if there were differences among groups in terms of practical shopping value and perceived quality. Scheffe's back testing was used to identify differences between groups. Results - The result of the investigation of consumer attitudes according to practical shopping value is as follows. First, it was verified that consumer attitudes about PB products increase as practical shopping value increases. Second, there was no significant. Third, it was verified that repurchase intentions for PB products get higher as the practical shopping value of the consumer increases. The following is the result of the investigation of consumer attitudes according to the perceived quality of PB products. First, it was verified that the product attitude improves as the perceived quality of PB products increases. Second, the research confirmed that the brand attitude improves as the perceived quality of PB products increases. Third, consumer satisfaction is higher when the perceived quality of PB products is high. Fourth, this study verified that repurchase intentions for PB products are higher as the perceived quality of the product increases. Finally, the results of identifying differences between groups for perceived quality and shopping value are as follows. It was identified that there were differences in shopping value according to the characteristics of the groups. However, perceived quality does not change according to the characteristics of groups. Conclusions - These results have practical implications for the marketing strategy of PB products in order to satisfy consumer demands and provide a differentiated service by the distributor. In addition, it is suggested that a communication strategy may be necessary to increase brand loyalty and ensure the continual growth and value creation of PB products as symbolic products for distributors.

• 복식
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• 제67권1호
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• pp.22-39
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• 2017

This study intended to empirically verify the effect of message framing, cognitive need for closure, and type of fashion products on purchasing attitude of PB fashion products in discount stores. The design consisted of three-mixed design of 2(POP(Point of Purchase)message framing: benefit message vs. loss message) ${\times}2$(cognitive need for closure: high vs. low) ${\times}2$(PB fashion product type: utilitarian vs. hedonic). Survey of this study was conducted on 330 men and women in 20~50's in Seoul and Gyeong-gi, and a total of 287 data were analyzed. Data were analyzed with SPSS 18.0 program, and three-way ANOVA, simple interaction effects and simple main effects analysis were conducted. The results of this study are as follows: First, it was identified that the framing type of POP message of discount store, cognitive need for closure, and PB fashion product type had significant effect on preference and purchase intention. Secondly, it was identified that consumers with both high and low cognitive need for closure had high preference level and purchase intention when they encountered the benefit message framing than the loss message framing. Thirdly, the benefit message framing was more effective than the loss message framing for hedonic PB fashion products in discount stores, but utilitarian PB fashion products did not get affected by the message framing. Fourthly, it was identified that groups with both high and low cognitive need for closure preferred hedonic PB fashion products. Lastly, it was verified that benefit message framing POP advertisement on a group with high cognitive need for closure was effective for Hedonic PB fashion products in discount stores, and utilitarian PB fashion products showed no difference in purchase intention according to the POP message framing type and cognitive need for closure.