• Journal of Information Management
• /
• v.37 no.1
• /
• pp.57-81
• /
• 2006

The new service of Korean public library, ASK_a service model suggests a new management practice in collaborative digital reference services. The model has three functions: input transaction, process transaction, and output transaction. The best form for input is the web form. The best form for process is a model with a hybrid type of public libraries(hierarchical and lateral type). The output suggests the archiving policy for gathering the query-answer data. The core of this model is providing an advanced information service to its users through cooperation with public libraries and external manpower.

• Journal of Korean Library and Information Science Society
• /
• v.40 no.1
• /
• pp.133-155
• /
• 2009

To deal with a new environment of information technologies in the 21 Century, many libraries around the world have made great efforts to develop online knowledge-information services. In Korea, the National Library initiated an online knowledge-information services, in 2008. Through case studies and practical tests of online knowledge-information services, this article discusses plans for developing . The article explores definitions and types of online knowledge-information services, and analyzes online knowledge-information services in Denmark, Sweden, Finland, and Korea. Futhermore, practical reviews on the four services are conducted through 'question-answer' tests. As a result, the article discusses present and future tasks for improving .

• Journal of the Korean Society for Library and Information Science
• /
• v.50 no.3
• /
• pp.133-153
• /
• 2016

The objective of this study was to promote the use of collaborative digital reference service by identifying factors that affect user satisfaction and developing improvement measures based on the findings. Data were collected via a questionnaire administered to the users of the "Ask a Librarian" service and a survey to analyze the frequency and patterns of usage of the service. The survey analyzed the associations among subjects' demographic characteristics, information seeking patterns, factors that influence user recognition, service satisfaction, and follow-up intentions via responses to the questionnaire. Rapidity answers in factors of service satisfaction is found that the high impact of positive (+). According to the result of statistical analysis, the priority of service improvement strategies of digital reference service were suggested.

• The Journal of the Korea Contents Association
• /
• v.10 no.8
• /
• pp.32-37
• /
• 2010

We classify SNS into two categories and describe the merits and demerits of them. In order to combine the merits of each kind of SNS, we propose the social information sharing system for social network service using social content channel. It makes user share information faster and gather information more effectively. In this paper, we present AskMyFriend. It opens a channel aggregating users' interaction and recommends person who is most likely to know about topic of the question.

• Journal of the Korean BIBLIA Society for library and Information Science
• /
• v.32 no.2
• /
• pp.101-123
• /
• 2021

This study analyses the questions and answers contained in the Knowledge Information Database of the collaborative digital reference service, 'Ask a librarian'. And based on the results of status of user requests, this study draws information usage behavior in the early stages of the service was derived. 1,124 Knowledge Information Database items out of 3,506 cases was analyzed by nine criterion. ① Number of questions and whether to be reference questions, ② Subject and keywords of the question, ③ Purpose of the question, ④ Type of question, ⑤ User's information request, ⑥ Information source and reference services provided by the librarian, ⑦ Number of days to answer, ⑧ Level of the participating library, ⑨ Question type by topic. As a results of analysis, first, users asked for reference questions from various topics as needed, rather than one from a similar topic at a time, but more than half of the total pure reference questions were from the field of library information science. Second, about 71.35% of users were using the 'Ask a librarian' service to recommend a list of information resources related to a particular topic or research problem, and there were also questions that required consultation on the reading situation. Third, the most preferred sources of information for users were bibliography, and in the case of online information sources, users did not relatively prefer them. Fourth, the number of days required to answer was able to confirm significant differences depending on the type of question and the level of the participating library. Fifth, 31.33% of the purpose of the general field question showed that were self-generated.

• Journal of the Korean Society of Marine Environment & Safety
• /
• v.2 no.1
• /
• pp.121-123
• /
• 1996

Technical developments, particularly in communications, increase the potential for effective maritime search and rescue(SAR). The paper identifies some of the questions those seeking to proveid effective SAR service should ask, and outlines possible answers.

• The Journal of Korean Institute of Electromagnetic Engineering and Science
• /
• v.17 no.9 s.112
• /
• pp.874-882
• /
• 2006

We surveyed the international and national spectrum & technical standardization trends of extremely adaptive frequency bands $57\sim64GHz$ that can provide 1 Gbps bit-rate ultra broadband service in above 30 GHz millimeter waves, and analyzed service scenarios and the characteristics of these bands, As a result of these analysises, 1 Gbps ASK channel bandwidth needs 2.5 GHz and total bandwidth calculated 7 GHz for dual FDD. finally, we proposed the nationally suitable allocation plan of millimeter wave bands $57\sim64GHz$.

• Asia pacific journal of information systems
• /
• v.30 no.4
• /
• pp.758-784
• /
• 2020

In today's dynamic and hypercompetitive business environment, knowledge and innovation have emerged as bases for sustained competitive advantage. This paper addresses two specific research questions. First, we ask, "What is the effect that firm interactivity has on various types of innovation?" As we address this question, we explain that interactivity helps firms create knowledge, which then promotes and enables innovation. Second, we ask, "How do the various types of innovation impact firm performance?" We develop a research model and a set of hypotheses from the basis of organizational knowledge creation theory and the knowledge-based view of the firm. We test this model using survey data, and find that interactivity is positively associated with innovation. We also find that several types of innovation, including service innovation, process innovation, and organizational innovation have a positive impact on firm performance.

• International Journal of Knowledge Content Development & Technology
• /
• v.4 no.1
• /
• pp.79-91
• /
• 2014

Researchers who use science and technology information were found to ask an information service in which they can excerpt the contents they needed, rather than using the information at article level. In this study, we micronized the contents of scholarly articles into text, image, and table and then constructed a micro-content DB to design a new information system prototype based on this micro-content. After designing the prototype, we performed usability test for this prototype so as to confirm the usefulness of the system prototype. We expect that the outcome of this study will fulfill the segmented and diversified information need of researchers.

• Journal of the Korean Society for information Management
• /
• v.31 no.4
• /
• pp.7-28
• /
• 2014

This study analyses the questions addressed to the collaborative digital reference service run by the National Library of Korea. The data consist of 661 question entries to the 'Ask a Librarian' service during first 6 months in 2014. Each entry includes average 1.17 questions, and 77.82% of the total questions are real reference in nature. Questions are analyzed by classification division, context of the questioner, desired end product, activities of librarians, and the resources used to respond them. Each category is subdivided and analyzed in detail. Results revealed interesting findings and problems, and suggestions for further endeavor are provided.