• Journal of Digital Convergence
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• v.17 no.9
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• pp.147-152
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• 2019

Infrastructure is rapidly growing as Internet business grows with the latest IT technologies such as IoT, BigData, and AI. However, in most companies, a limited number of people need to manage a lot of hardware and software. Therefore, Polestar Enterprise Management System(PEMS) is applied to monitor the system operation status, IT service and key KPI monitoring. Real-time monitor screening prevents system malfunctions and quick response. With PEMS, you can see configuration information related to IT hardware and software at a glance, and monitor performance throughout the entire end-to-end period to see when problems occur in real time.

• Journal of Advanced Navigation Technology
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• v.26 no.2
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• pp.72-77
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• 2022

Among the techniques of reinforcement learning, Q-Learning means learning optimal policies by learning Q functions that perform actionsin a given state and predict future efficient expectations. Q-Learning is widely used as a basic algorithm for reinforcement learning. In this paper, we studied the effectiveness of selecting and learning efficient paths by designing policies and rewards based on Q-Learning. In addition, the results of the existing algorithm and punishment compensation policy and the proposed punishment reinforcement policy were compared by applying the same number of times of learning to the 8x8 grid environment of the Frozen Lake game. Through this comparison, it was analyzed that the Q-Learning punishment reinforcement policy proposed in this paper can significantly increase the learning speed compared to the application of conventional algorithms.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.20 no.2
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• pp.750-762
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• 2019

The importance of the call center as a contact point for the enterprise is growing. However, call centers have difficulty with their operating agents due to the agents' lack of knowledge and owing to frequent agent turnover due to downturns in the business, which causes deterioration in the quality of customer service. Therefore, through an N-bank call center case study, we developed a system to reduce the burden of keeping up business knowledge and to improve customer service quality. It is a "real-time agent advisor" system that provides agents with answers to customer questions in real time by combining AI technology for speech recognition, natural language processing, and questions & answers for existing call center information systems, such as a private branch exchange (PBX) and computer telephony integration (CTI). As a result of the case study, we confirmed that the speech recognition system for real-time call analysis and the corpus construction method improves the natural speech processing performance of the query response system. Especially with name entity recognition (NER), the accuracy of the corpus learning improved by 31%. Also, after applying the agent advisor system, the positive feedback rate of agents about the answers from the agent advisor was 93.1%, which proved the system is helpful to the agents.

• Journal of Cadastre & Land InformatiX
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• v.52 no.1
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• pp.17-36
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• 2022

The purpose of this study is to diagnose problems in the regulation and management of Restricted Development Zone and to prepare a construction plan to convert it to a data-based monitoring system. Unlike other land-use zones, the Restricted Development Zone is a exceptional zone that prohibits all development activities other than the minimum maintenance and must be strictly controlled and managed by the local government. However, the current Restricted Development Zone management is distributed according to the conditions of each local government, and it is not possible to monitor changes in the entire Restricted Development Zone as shown in the survey results. In particular, in this study, by introducing an AI-based monitoring system, MOLIT sends the results of detecting changes across the country at regular time points(monthly and quarterly) to the local governments based on the same regulation standards, and the local governments can be trusted while inputting the regulation results into the system. To propose this methodology, first, a survey and interview were conducted with local government officials and experts. Second, we analyzed cases in which AI analysis was applied to local governments and proposed a plan to improve the efficiency of regulation work according to the introduction of the monitoring system. Third, a plan was prepared to establish a monitoring system based on the advancement of the management information system. This monitoring system can be expanded and applied to land that needs periodic regulation and management in the future, and this study tried to propose a methodology and policy for this.

• Informatization Policy
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• v.24 no.2
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• pp.3-19
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• 2017

This article examines the issues around the coming age of artificial intelligence and the 4th industrial revolution. First, this articles addresses the changes we will encounter with the advance of innovative technologies. Changes in future jobs, education, travel and other lifestyle issues are discussed and responses of a few countries(governments) regarding preparations for such future changes are illustrated. To sum up, three dimensions - sustainable technology development, legal and policy-related establishments, and consensus building among the public - are identified as areas to focus on for the future. Particularly, it is advised that the Korean government apply and utilize new technologies to solve public issues and problems, particularly the newly-emerging "urban renewal" and "smart city" issues.

• The Journal of the Institute of Internet, Broadcasting and Communication
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• v.17 no.5
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• pp.119-124
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• 2017

In 1997, IBM's DeepBlue won the world chess championship, Garry Kasparov, and recently, Google's AlphaGo won all three games against Ke Jie, who was ranked 1st among all human Baduk players worldwide, interest in deep running has increased rapidly. DeepPurple, proposed in this paper, is a AI chess engine based on deep learning. DeepPurple Chess Engine consists largely of Monte Carlo Tree Search and policy network and value network, which are implemented by convolution neural networks. Through the policy network, the next move is predicted and the given situation is calculated through the value network. To select the most beneficial next move Monte Carlo Tree Search is used. The results show that the accuracy and the loss function cost of the policy network is 43% and 1.9. In the case of the value network, the accuracy is 50% and the loss function cost is 1, respectively.

• Journal of Information Technology Services
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• v.21 no.1
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• pp.127-144
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• 2022

Recently, Korea is promoting cooperation with various countries, centering on ASEAN countries, with the aim of exporting Korean smart cities for the globalization of smart cities. The purpose of this study is to select excellent smart city technologies through analysis of smart city technologies owned by domestic companies and company status, and to prepare a plan for revitalization of companies with smart city technologies. Through prior research, the implications were derived through research on the existing smart city. Next, established a smart city policy analysis and smart city technology classification criteria through Korea and Overseas smart city policy and Korea smart city technology status DB. And the big data of smart city technology possessed by Korea companies and a plan for selecting a smart city export technology was prepared through analysis by region and company. As a result, to activate the technology possessed by Korea companies and to export overseas, it seems to need financial support and tax incentives that secure a pathway to export specialized smart technologies of SMEs, along with citizen participation and institutional supplementation. The smart city technology fields with the highest utilization in Korea were traffic, green energy, e-government, crime prevention, and construction, and the service types were platform, IoT, AI, big data, and GIS/GPS. These technologies are expected to contribute to building a platform for overseas smart city technology exports.

• Journal of Practical Engineering Education
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• v.14 no.1
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• pp.219-224
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• 2022

Q-Learning is a technique widely used as a basic algorithm for reinforcement learning. Q-Learning trains the agent in the direction of maximizing the reward through the greedy action that selects the largest value among the rewards of the actions that can be taken in the current state. In this paper, we studied a policy that can speed up agent training using Q-Learning in Frozen Lake 8×8 grid environment. In addition, the training results of the existing algorithm of Q-learning and the algorithm that gave the attribute 'direction' to agent movement were compared. As a result, it was analyzed that the Q-Learning policy proposed in this paper can significantly increase both the accuracy and training speed compared to the general algorithm.

• Informatization Policy
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• v.30 no.3
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• pp.29-48
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• 2023

This study aims to investigate empirically the structural relationships among the components of data governance and their impacts on data integration and data-based administration. Through literature review, various definitions, typologies, and case studies of data governance were examined, with the definition of data governance from a public policy perspective developed and applied. The study then analyzed the data from a survey conducted by the Korea Institute of Public Administration on the use of public data policies and confirmed that organizational factors play a mediating role between institutional and technical factors, and that institutional and technical factors have statistically significant positive relationships with data fusion and data-driven administration. Based on these results, interest and investment in the improvement and development of the legal system in data governance from the institutional, technical, and organizational perspective, clarification of means and purposes of data technology, interest in data organizations and human resources, and practical operation can be achieved. Policy implications such as the development of an effective mechanism were presented.

• The Journal of Society for e-Business Studies
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• v.23 no.4
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• pp.109-126
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• 2018

With massive and dense production, the livestock industry is rapidly moving into a large-scale, capital-intensive industry especially in swine, poultry, and ducks. However, livestock epidemics can pose a serious threat to the livestock industry and the lives of the people. The government has established and operates the National Animal Protection and Prevention System (KAHIS) since 2013 in order to control the threat, in accordance with the five stages. The digitalized data and information are excellent in ease of management, but it is also pointed out that it is difficult to take countermeasures through linkage with the data in an emergency situation. Recently, the technology of the fourth industrial revolution such as Internet of Things (IoT), Big Data, Artificial intelligence (AI) has been rapidly implemented to the livestock industry, which makes smart livestock disease control system possible. Therefore, this study investigated the domestic and overseas cases which apply 4th Industrial Revolution technology in the industry, and derived 13 possible candidate tasks in the near future. In order to ascertain the priority of policy formulation, we surveyed the expert groups and examined the priority of each of the five stages of the prevention and the priority of each stage. The results of this study are expected to contribute to the establishment of policies for the advancement of smart livestock disease control research and livestock protection.