• 제목/요약/키워드: A Degree of Use Satisfaction

검색결과 326건 처리시간 0.031초

한국 소방방수피복의 착용만족도 및 개선방안에 관한 조사연구 (A Study on the Wearing Comfort of Firefighter's Protective Clothing)

  • 정정숙;이연순
    • 대한가정학회지
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    • 제37권12호
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    • pp.59-67
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    • 1999
  • This study analyzed firefighter's actual wearing condition of turnout gear The results are as fellows: 1. When a firefighter is employed, Korea applies only the minimum of firefighters stature and weight but America applies both the minimum and the maximum. The choice of size is highly related with stature more than chest circumference. 2. The satisfaction degree of thermal barrier is very low, 3%. They used rubber gloves rather than heatproof gloves. This is more serious in small country like 'up', 'myun' than in cities. For laundering, they used sprinkling method with firefighting hose. Firefigthers hoped that their clothes could be classified tv the seasons and fire places. 3. frefighter had high unsatisfaction with the movement of hands and leges in the aspect of movement adjustability, air permeability, weight, body temperature regulation, and breathing in the hygenic aspect, fire resistance, thermal resistance property, water proof, chemical reactivity and electrical conductivity. Thev were also unsatisfied with water proof boots and gloves. They were generally satisfied with helmets but firefighters over 90kg of weight were rather unsatisfied. 4. The satisfaction degree for physical fitness was very low and the items with which they were not satisfied depend on physical features. 5. To develop turnout gear, they wanted changes in design, material and size. Reflection tape need to be replaced with high quality products and they wanted the use of velcro and zipper in fastening system.

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그래픽 콘텐츠 고려 정도에 따른 콘텐츠 특성, 소비자 행동, 경제적 가치에 관한 연구 (A Study on Content Characteristics, Consumer Behavior and Economic Value According to the Degree of Consideration of Graphic Content)

  • 이상호;조광문
    • 사물인터넷융복합논문지
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    • 제7권4호
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    • pp.85-94
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    • 2021
  • 본 연구는 스크린 골프에서 그래픽 콘텐츠가 제공하는 이미지 느낌, 표현 방법, 이미지 색상의 고려 정도에 따라 소비자가 경험하는 스크린 골프의 콘텐츠 특성, 재이용 의도, 고객 만족, 경제적 가치에 어떠한 차이가 있는지를 검증하였다. 또한 스크린 골프의 콘텐츠 특성이 경제적 가치에 어떠한 영향 관계가 있고, 이러한 과정에서 재이용 의도와 고객 만족이 어떠한 영향이 있는지를 분석하고자 하였다. 2021년 9월 1일부터 9월 30일까지 스크린 골프장을 이용하는 소비자를 대상으로 225부의 설문조사를 실시하였다. 자료 처리는 빈도분석, 요인분석, 신뢰도분석, 군집분석, 카이제곱분석, 3단계 매개회귀분석을 실시하였다. 연구결과는 다음과 같다. 첫째, 선호하는 이미지 느낌은 깔끔하고 세련된 느낌이 높게 나타났고, 선호하는 표현 방법은 사실적 이미지가 높게 나타났으며, 선호하는 이미지 색상은 초록 계열 색상이 높게 나타났다. 둘째, 그래픽 콘텐츠 고려 정도에 따라 경쟁성, 이용 용이성, 유대감, 현실감에서 차이가 나타났고, 소비자의 재이용 의도, 고객 만족, 경제적 가치에서 차이가 나타났다. 셋째, 스크린 골프 콘텐츠 특성과 경제적 가치의 관계에서 고객 만족과 재이용 의도는 매개효과가 나타났다. 이러한 연구를 통하여 스크린 골프의 그래픽 디자인 모형을 도출할 수 있는 기초자료를 제공함으로써 운영 주체의 경제적 효익이 향상될 수 있는 방안을 제시하였고, 스크린 골프 산업이 성장하는데 기여하고자 하였다.

How User's Participation in Feasibility Study Enhances Use of Business Intelligence Systems

  • Kim, Nam Gyu;Kim, Sung Kun
    • Journal of Information Technology Applications and Management
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    • 제24권3호
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    • pp.1-21
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    • 2017
  • Business Intelligence (BI) system is a strategic tool that presents an analytical perspective about business and external environments. Even though its strategic value was well known, users often avoid using it or adopt it ceremonially. In fact, over 50 per cent of BI projects worldwide are reported to end in failure. Such an unexpectedly lower success rate has been a key issue in BI studies. In order to enhance a proper use of information systems, MIS field provided a number of theoretical constructs. One example is Goodhue & Thompson's Task-Technology Fit (TTF). In addition, internalization, the degree to which people make their own effort to modify behavior, was recently suggested as another important determinant of use. Though in MIS community both TTF and internalization proved to be a key determinant of system use, there has been not much study aiming to discover antecedents influencing these constructs. In this study we assert that user participation should be highlighted in BI projects. Especially, we emphasize user participation at the phase of feasibility study that is mainly conducted to determine whether a BI system is essentially necessary and practicable. Our research model employs participative feasibility study as a major antecedent for TTF and internalization that consequently will lead to user satisfaction and actual use. This model was empirically tested on 121 BI system users. The result shows that user participation in feasibility study is positively associated with TTF and internalization, each being related to user satisfaction and system use. It implies that, if an organization has BI users get involved in strategic feasibility study phase, the BI system would turn out to fit users' tasks and, furthermore, users would put more efforts spontaneously in order to use it properly.

Kano 모질 및 PCSI 지수를 통한 패밀리레스토랑 이용고객 Needs에 관한 연구 - 젊은 여성 고객을 중심으로 - (A Study on the Family Restaurant Customers' Needs by Kano Model & Potential Customer Satisfaction Improvement Index - Based on Female Customers -)

  • 윤호철;김명훈;이상복
    • 한국품질경영학회:학술대회논문집
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    • 한국품질경영학회 2006년도 춘계학술대회
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    • pp.8-13
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    • 2006
  • In this paper, we try to find success factor to satisfy Female Customer of a Family Restaurant We survey Female Customers Requirement and make a Questionnaire based on Female Customer by interview and internet Homepage. We find Potential customer satisfying factor by using Kano Analysis and Timko's CS coefficient and Potential Customer Satisfactionv improvement Index(PCSI) which is suggested by Leem represents how much a service feature can increase the degree of customer satisfaction when the service feature is fully fulfilled. We also discuss how to use this result, we hope our result to apply customer satisfying many fields not only Family Restaurant.

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박물관 모바일 애플리케이션의 사용성에 대한 잠재력과 문제점 (Potentials and Challenges of the Usability of Museum Mobile Applications)

  • 이보아
    • 한국컴퓨터정보학회:학술대회논문집
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    • 한국컴퓨터정보학회 2015년도 제51차 동계학술대회논문집 23권1호
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    • pp.307-308
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    • 2015
  • The biggest challenge of managing mobile interpretative device is encouraging visitors to have the mobile experience. Thus, in the research of the mobile application of the Leeum, a short orientation session as a treatment was provided to survey participants to make them use of a mobile experience and to solve the problem of hesitancy. Based on the research data, their satisfaction with visiting experience and with using the application appeared to be relatively high. However, several problems such as intrusiveness, isolation, head-down effect and technical problems needed to be improved to have a promising future.

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한의학 및 한의학교육에 대한 한의대생들의 인식 조사 (A Research for Recognitions of Korean Medical Student toward Traditional Korean Medicine and Education)

  • 주성준;엄동명;송지청
    • 대한예방한의학회지
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    • 제20권3호
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    • pp.1-8
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    • 2016
  • Objectives : There is a correlation between student's satisfaction of education and their occupation satisfaction. Therefore, Korean medical school students' satisfaction toward their education is important for their medical ability in Traditional Korean Medicine(TKM). The purpose of this study is to investigate TKM school students' satisfaction of education and their perceptions of TKM level. Methods : The questionnaire used in this study is consisted of questions about students' satisfaction and their perception toward issues about TKM. 168 cases were collected, and I analyzed 164 cases. Results : 43.9% of students think that the ratio of western medical courses to TKM courses in TKM school's curriculum is 'Proper'. 54.3% of students do not satisfy their curriculum. But, 51.2% of students would recommend high school students for entrance to TKM school. 77.9% of students think 'TKM doctor should use modern medical device'. 92.7% and 61.9% of students think 'Needed' toward 'Cooperation of western medicine and Korean medicine', and 'Medical unification' each. There are correlations ; (1)'recognition toward ratio of curriculum', (2)'satisfaction of curriculum', (3)'degree of recommendation to enter the TKM School', (4)'relation between TKM and Traditional Chinese Medicine(TCM) or Complementary and Alternative Medicine(CAM)'. Conclusions : Student's satisfaction of education is not quite high than satisfaction of TKM study itself. Most of respondents agreed usage of medical devices. The more they thought that they had curriculum for western medicine, the lesser they thought that medical unification was ont needed. Further studies are needed to assess satisfactions of students for their education with more accuracy results.

자휴양림의 개발요소가 이용만족도에 미치는 영향 (Factors Affecting User´s Satisfaction in Development of Natural Recreation Forest)

  • 장병문
    • 한국조경학회지
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    • 제29권3호
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    • pp.19-28
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    • 2001
  • The purpose of this paper is to examine factors affecting user´s satisfaction in development of natural recreation forest(NRF) in order to answer the research question: What is the magnitude of factors affecting user´s satisfaction in development of NRF. After reviewing the literature, mechanism of outdoor recreation, and development factors in NRF, we constructed the conceptual framework and have formulated the hypothesis of this research. we have obtained data through a questionnaire, which surveyed 625 visitors at 10 of the 72 natural recreation forests in Korea in 1999, We have analyzed the data using the mean difference test, Pearson´s correlation analysis, and multiple linear regression method. We found that 1) all the development factors except recreational resources affecting user´s satisfaction have turned out to be statistically significant at one percent level. The direction of relationship between independent variable and dependent variable is the same as that of dependent variable. 2) in bivariate analysis, the relationships between user´s satisfaction and all the development factors are fairly high and statistically significant. The higher the value of development factors, the higher the degree of user´s satisfaction. 3 in multivariate analysis, such variables as the suitability of activities level of services, atmosphere, and facility have been statistically significant at one percent level, and 4) Their relative contribution of the suitability of various recreational activities, level of atmosphere, and service on dependent variable have been turned out to have 8.167, 4.889, 3.333, and 1.611 times more importance than that of the suitabity of recreational resources, respectively. The research results suggest that a guideline for the creation of marketable NFR and development of use-programs and recreational atmosphere be recommended in the planning and development process of NRF, and excessive investment on facilities is not desirable. The approach and analysis method adopted by this research is highly useful for an evaluation criterion of NRF and development of devices for increasing user´s satisfaction in NRF. It is recommended that more empirical study on individual factors affecting user´s satisfaction be performed in the future.

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상업공간 실내조경이 경영적 효과에 미치는 영향 (Influence of Interiorlandscape in Commercial Spaces on the Management Benefits)

  • 김수연;이종석
    • 한국조경학회지
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    • 제28권2호
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    • pp.1-9
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    • 2000
  • The purpose of this study is to examine influence of interior landscape in commercial spaces on the management benefit. In the course of this study, objects of survey were selected from interior landscaping specialist, manager and consumer who had experiences to visit to the hotel, bank, department store and restaurant. The main method of data collection was interview, questions and gathering materials. The cronbach's alphas program was used to measure the reliability of likert scales. The analysis program was applied a statistical methods. The results of this study can be summarized as follows: The factors considered by consumer who visits to the commercial space are design, interior landscape, traffic, parking capacity, cleanness, price, kindness of employee and event. Factors concerned with the product include branch size, traffic, parking capacity, kindness of employee. Factors concerned with facilities include branch size, traffic, parking capacity, kindness of employee. Major factors of those effects to management benefit are accessibility, time of stay, sales, efficiency of space, attractiveness and difference. In conclusion, overlap style gets the highest degree of satisfaction among total factors. Results of the survey show that factors which improve sales are overlap style and planter type. Among four commercial spaces, hotel is most effected by interior landscape. To enhance the sales of hotel, further study of interior landscape about hotel necessary. For bank and restaurant, further study of economic planter type and style is necessary. For department store, optimal use of spaces and case of maintenance are necessary.

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모바일 온라인 게임의 이용 가치 및 편익 속성이 중국 이용자의 이용 만족도에 미치는 영향 (The Effect of Use Value and Benefit Attributes of Mobile Online Games on Use Satisfaction of Chinese Users)

  • 유빙;김화동
    • 한국융합학회논문지
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    • 제13권4호
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    • pp.261-270
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    • 2022
  • 본 연구는 모바일 온라인 게임에 대해 중국 이용자들을 대상으로 이용 가치 및 편익을 평가하는 속성인 이용추구성향, 이용혜택, 서비스품질, 시스템품질 등이 이용 만족도에 어떠한 영향을 미치고 있는지를 규명하였다. 실증분석결과, 이용 가치 및 편익의 4가지 속성에 대한 구성요인들이 모두 긍정적인 영향을 미치고 상황에서 이용혜택과 서비스품질 속성에서는 게임유형에 따라 구성요인의 영향정도가 다르게 나타나고 있다. 이용추구성향에서는 게임유형 간에 차이 없이 혁신추구와 관계추구가 비슷하게 중요한 영향요인으로 나타났다. 이용혜택에서는 게임유형 간에 차이를 보여 싱글플레이어 게임에서는 유대감, 멀티플레이어게임에서는 성취감이 가장 중요한 영향요인으로 나타났다. 서비스품질에서는 게임유형 간에 차이를 보여 싱글플레이어게임에서는 게임용이성, 멀티플레이어게임에서는 게임기능성이 가장 중요한 영향요인으로 나타났다. 시스템품질에서는 게임유형 간에 차이 없이 이용편의성이 가장 중요한 영향요인으로 나타났다. 이러한 결과를 바탕으로 본 연구는 게임 산업 내 기업들에게 게임의 개발과 충성도를 제고하기 위한 전략을 제시하였다.

대구지역 중학생들의 친환경농산물에 대한 인식과 인증마크 신뢰 정도 (Middle School Students' Perception of Environment-friendly Agricultural Products (EAPs) and the Degree of Confidence about the Certification Mark in Daegu)

  • 장지연;최미경
    • 대한지역사회영양학회지
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    • 제18권4호
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    • pp.324-332
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    • 2013
  • The purpose of this study was to investigate middle school students' perception of environment-friendly agricultural products (EAPs) and the degree of confidence about the certification mark. Questionnaires were distributed to 444 students of 6 middle schools located in Daegu, and a total of 416 responses were used for analysis. 28.6% of the respondents were using EAPs at home, and 62.0% of respondents didn't know whether to use EAPs at home. The 6 items representing the perception of EAPs were analyzed, resulting in 2 distinct dimensions-'benefits of EAPs' and 'attitude toward EAPs'. Regarding Benefits of EAPs, the score of 'EAPs better for health' was the highest, followed by 'EAPs have higher quality', 'EAPs were better for environmental protection', respectively. The proportion of students responded that 'the amount of pesticides should be reduced gradually' was 65.5% and only 3.4% for 'current level of pesticide use is not a problem'. There were significant differences between male and female students with regard to an interest in EAPs (p < 0.05) and opinion on the use of pesticides (p < 0.05), while no significant difference was found between groups with different education level of mothers. The respondents who use EAPs at home showed significantly higher scores with attitude toward EAPs (p < 0.001), and higher response rate for 'pesticides should not be used even if the price increases' (p < 0.05). Degree of confidence about the EAPs certification mark also affected students' perception of EAPs (p < 0.001). Our results indicate the importance of education for students on EAPs to enhance students' attitude towards EAPs and improve school meal satisfaction.