• Journal of Korea Port Economic Association
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• v.30 no.1
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• pp.97-118
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• 2014

Recent accidents of customer information leakage increase the necessity of information security for organization and the importance of information security team for it. To strengthen information security, organizations make information security policy and ask the members to comply with it. In this regard, maritime organization also needs to structure information security policy and examine its ability and behavior. The purpose of this study is to analyze the effects of compliance with information security policy on the ability and behavior of workers in shipping and port organization. The results of investigation show that information security education and norm affect compliance with information security of the workers. On the contrary, the punishment of information security is insignificant. It is shown that the degree of compliance with information security significantly affects its ability and behavior of the workers in shipping and port organization.

• Journal of Korea Port Economic Association
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• v.28 no.1
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• pp.1-23
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• 2012

Advances in information technology has brought many benefits to businesses, but at the same time, businesses are facing serious problems caused by its use such as information leakage. In order to cope with problems, companies have established information security policies, demanding workers of a company to be compliant with the policies. This study proposes a research model that includes information security awareness, information security attitude, self-efficacy, standard belief and social influences as factors that affect the compliance of information security policy among the workers of shipping and port organization. The results of this study showed that there was a positive relationship not only between the information security awareness and the information security attitude, but also between the information security attitude and the information security policy among the workers of shipping and port organization. It was also found that there was a positive relationship between the self-efficacy and the compliance of information security policy, and between the social influence and the compliance of information security policy. However, there was no meaningful relationship between the standard belief and the compliance of information security policy. This study examined to what extent the workers of shipping and port organization that have a high possibility of the information leakage were compliant with the information security policy. The findings will contribute to organizations of shipping and port who attempt to establish strategies related to information security.

• Journal of Korea Port Economic Association
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• v.34 no.3
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• pp.159-182
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• 2018

The purpose of this study is to increase the competitiveness of big data in the maritime port organization, by understanding the expected performance and the intention to accept and use big data. In the empirical analysis of factors affecting the intention to use the big data technology for maritime port organizations, the variables employed are based on the Technology Organization Environment(TOE) and Diffusion of Innovations(DOI) theories, which are related to the acceptance of information and communication technologies. To achieve the objective of this study, an empirical analysis was conducted; this analysis targeted the personnel involved in the department of strategic planning and information technology in the related field. We set up eight hypotheses to examine the relevance between variables having three characteristics-technology, organization, and environmental characteristics. The empirical results are summarized as follows. First, it was seen that the technology characteristic, including relative advantage, complexity, and compatibility, has a significant effect on the expected performance. Second, the top management support of the organization characteristic has a significant effect, but the firm size of this characteristic has no significant effect on the expected performance. Third, the competitive pressure of the environment characteristic has a positive effect on the expected performance, while the regulatory support has no significant effect. Finally, the expected performance has a significant effect on the intention to use big data.

• Journal of Navigation and Port Research
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• v.40 no.4
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• pp.213-222
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• 2016

Recently, as cases of organizations' information disclosure occur continuously, it is urgent to manage security of information and establish measures to enhance security of information by an organization itself. Especially, members of an organization should be prepared with measures for information security, and an organization should do its efforts to raise its members' awareness toward information security. I set a research model to verify what effects an organization's fulfillment of regulations to secure information brings to performance of information security and selected members from maritime and port organizations and financial and insurance institutes as sample. Results of the analysis to identify factors affecting information security performance among members of maritime and port organizations are as follows. Firstly, I found that the factors affecting information security awareness are information security attitude and information security standards. Secondly, the factor giving influence on information security policy of an organization was found to be information security standards. In contrast, information security punishments and information security training were verified not to give influence on compliance of information security policy. Thirdly, information security awareness was identified to give significant influence on compliance of information security policy, information security competence and information security behavior. Fourthly, compliance of information security policy was verified to be those factors that give influence on information security competence and information security behavior. Lastly, information security competence and information security behavior were found to be such factors that give influence on information security performance.

• Journal of Navigation and Port Research
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• v.42 no.1
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• pp.67-78
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• 2018

This paper aims to investigate the nature of Customer Relationship Management (CRM) in liner shipping industries, study the organization's general characteristics which could help to promote such CRM practices, and analyze the relationship between the CRM and the organization's effectiveness. The result of analysis shows that the organizational characteristics which affect the CRM most in shipping industries are the market orientation and the CEO's support. In particular, the CRM was proven to have significant impact on employee satisfaction, service competitiveness enhancement, financial performance, customer satisfaction and the repurchase intention of the customers. This study also suggests that the CRM of liner shipping industries should be enforced comprehensively in synchronization with organizational characteristics, such as organizational culture and organizational systems. Based on such organizational characteristics, the noted CRM strategies were justified to have significantly impacted the overall management performance of the organizational performance of shipping industries and the customer's satisfaction and repurchase intention. This study would be appreciated as a meaningful analysis on the CRM in liner shipping industries which pursues the best interests of both shipping companies and customers.

• Journal of Korea Port Economic Association
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• v.28 no.4
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• pp.231-255
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• 2012

This study examined the communication and conflict between ship prganization and ship management team. Those are measured and analyzed about both groups, and then the relationships would be investigated objectively and synthetically. Especially, this relationships are enlightened by measuring the level and gap of the communication and group conflict between ship organization and ship management team. The effect of that conflict is analyzed on the organization commitment and job satisfaction of ship organizations. As a result, this study demonstrates the communications have a negative influence on group conflict with statistic significance, also the conflicts effect negatively on the organization commitment and job satisfaction. In the analysis of gaps about the communication and conflict between groups, the level of group conflict is lowest in the group whose gap of communication is small and both communications are activated, and the organization commitment and job satisfaction are highest in the group whose gap of group conflicts is small and both level of the conflicts are low. To conclude, the ship organization and ship management teams in the shipping company have to lessen their conflict each other and heighten the organization commitment and job satisfaction through their smooth communication.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• v.2
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• pp.129-133
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• 2006

모든 조직들은 자신들의 업무관행이나 운영전략 등의 개선을 통한 조직효율성의 재고를 위해 다양한 노력들을 기울이고 있다. 해운항만산업의 첨두에 있는 컨테이너 터미널의 경우도 예외가 아니며, 이러한 목적을 위해 벤치마킹기법이 사용될 수 있다. 벤치마킹 기법은 자신들 내면을 파악한 후 동종업계의 최고업무처리관행(best practices)조직을 참조하여 자신들의 업무 효율성을 향상시키는 방법이다. 국내 컨테이너항만의 후발주자이면서, 물동량의 증가율도 높지 않아 지역민이나 전 국민의 우려대상이 되고 있는 광양항도 다양한 방법을 사용한 발전을 모색해야만 하며, 이러한 방법적용을 위해 대표적으로 사용할 수 있는 것이 자료포괄분석법(data envelopment analysis, DEA)이다. 본 연구는 부산항과 광양항에 있는 중소형 9개 터미널의 1999${\sim}$2004년간의 4년자료를 통해 광양항 컨테이너터미널의 문제점과 그 원인을 살펴보고, 벤치마킹기법을 이용해 이를 개선하기 위한 행동방안을 간략히 제시해본다. 추후에는 최근의 다양한 변수와 국내외의 다양한 대상을 통한 더욱 엄밀한 분석을 수행해야 할 것이다.

• Journal of Navigation and Port Research
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• v.36 no.3
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• pp.149-155
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• 2012

This study primarily analyzed the use of shipping companies' welfare program by the characteristics of crew's demography and working condition on board, and next examined the effect of the satisfaction to the program on the organizational commitment and job satisfaction to the companies, in order to survey the shipping companies' welfare reality which has performed an influential role to meet the various welfare needs of personal crew. According to the findings in the recent survey of 459 seamen on board, there are differences among the use of the program by crew's the tolerance to work on board and personal characteristics, for example, age, marriage, position, period on board, and years of service. Moreover, the study verified the fact that the higher satisfaction to the use of those program, the higher organizational commitment and job satisfaction of crew.

• Journal of Korea Port Economic Association
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• v.35 no.3
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• pp.109-124
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• 2019

Corporate social responsibility (CSR) is gaining significance in various industries and academic research. However, shipping companies have a relatively less interest in CSR. Considering the International Maritime Organisation's (IMO) 2020 model and its focus on sustainability, it is time for shipping companies to consider the active use of CSR initiatives. This study aims to examine the leading factors influencing CSR implementation and job satisfaction. The analysis was conducted using partial least squares and statistical package for social sciences 18.0 to achieve the research objectives. The results showed that the internal and external factors of shipping companies play a positive role in CSR implementation, which was found to play a positive role in enhancing job satisfaction. The implications of this study are to identify factors that drive shipping companies to improve their CSR performance.

• Journal of Navigation and Port Research
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• v.33 no.1
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• pp.71-78
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• 2009

Through the study of precedent researches, this study classified the influential factors of knowledge sharing intention into the support of CEO, self-worth, trust, and incentive. Then, this study conducted a survey among the workers, who are in maritime and port sectors, to illuminate how the forementioned variables influence on the knowledge sharing intention and the usage of knowledge management system The analysis of the result illustrated that the support of CEO, self-worth, trust appeared to be the influential factors of knowledge sharing intention, and that incentive and the knowledge sharing intention appeared to influence the usage of knowledge management system. This study aims to contribute to proposing a successful forthcoming implementation of a knowledge management system, by suggesting the influential factors to increase its usage to the maritime and port organizations planning to implement it before they actually installs it.