• Smart Media Journal
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• v.11 no.1
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• pp.9-16
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• 2022

With the development of online commercializing technology and the growth of online market, it has become extremely important for companies that aim to commercialize their products and services to control time and resources. Even when a single company has control over the entire process, it is necessary to maintain the efficiency among the process of development. In particular, when there is a lot of cooperation throughout the course of development, requiring many parties to communicate with each other, the issue of declining efficiency becomes much clearer. The timing of when to launch a product or service has become just as important as completing and testing them for companies. Companies have developed new tools to prevent situations that may lead to inefficiency in the development process, including an increase in the amount of resource used or issues with security maintenance. However, there is a lack of proper measurement tool that assesses what kind of additional benefits the entire process of the company is bringing, or whether or not the processes need to be improved in certain areas. Thus, this study aims to suggest a method to measure efficiency, to provide an empirical efficiency measurement method for the development process of online content.

• The Journal of the Korea Contents Association
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• v.7 no.9
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• pp.156-166
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• 2007

Traditional financial approaches have been failed to satisfy the firms in evaluating the payoffs from information technology(IT) investment. This research developed a processed-oriented model to evaluate the impacts of IT on the primary business activities within the value chain. The model proposed in this research incorporates corporate goals for IT and strategic alignment as key measurements of IT impacts. We found that corporate goals for IT can be classified into one of four categories: unfocused, operations focus, market focus, and dual focus(operations and market focus), using survey data collected from 137 corporate executives in Korea. The empirical analysis confirms that corporate goals for IT are useful indicators of impacts from IT in that executives in firms with more focused goals for IT perceive higher payoffs from IT in the value chain. We also found that strategic alignment contributes to higher perceived levels of IT payoffs.

• Proceedings of the Korea Database Society Conference
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• 1998.09a
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• pp.560-583
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• 1998

본 연구는 정보화 투자효과 평가방법론의 틀을 형성하는 투자효과 분류체계와 측정활동의 모형을 제안하고 있다. 우선 기존에 사용되는 여러 가지 이론적 또는 실무적 투자효과 분류체계의 장단점을 분석한 후 Balanced Scorecard 모형에 의거하여 정보화 투자효과를 재무, 대고객, 내부 프로세스, 혁신과 학습 4가지 영역으로 분류하였다. 이러한 분류체계는 1990년대 정보화 투자가 창출하는 무형적이고 전략적인 효과를 비즈니스 용어와 성과지표로서 적절하게 수용하고 있고, 정보화 투자를 비즈니스 투자와 사업적 관점에서 바라볼 수 있게 한다. 그리고 정보화 투자와 기업성과 사이의 인과관계와 역동적 흐름을 체계적으로 파악할 수 있게 하는 장점이 있다. 이러한 분류체계에 근거하여 투자효과 측정활동은 기업성과지표의 도출, 기업성과지표별 정보화 효과 예측, 그리고 정보화 효과의 화폐가치 산출이라는 3가지 작업으로 구분된다. 본 연구에서는 각 작업별로 어떠한 절차, 방법, 기법들이 사용될 수 있는지를 제안하고 있다.

• The Journal of Information Technology and Database
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• v.5 no.1
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• pp.69-84
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• 1998

본 연구는 정보화 투자효과 평가방법론의 틀을 형성하는 투자효과 분류체계와 측정활동의 모형을 제안하고 있다. 우선 기존에 사용되는 여러 가지 이론적 또는 실무적 투자효과 분류체계의 장단점을 분석한 후 Balanced Scorecard 모형에 의거하여 정보화 투자효과를 재무, 대고객, 내부 프로세스, 혁신과 학습 4가지 영역으로 분류하였다. 이러한 분류체계는 1990년대 정보화 투자가 창출하는 무형적이고 전략적인 효과를 비즈니스 용어와 성과지표로서 적절하게 수용하고 있고, 정보화 투자를 비즈니스 투자와 사업적 관점에서 바라볼 수 있게 한다. 그리고 정보화 투자와 기업성과 사이의 인과관계와 역동적 흐름을 체계적으로 파악할 수 있게 하는 장점이 있다. 이러한 분류체계에 근거하여 투자효과 측정활동은 기업성과지표의 도출, 기업성과지표별 정보화 효과 예측, 그리고 정보화 효과의 화폐가치 산출이라는 3가지 작업으로 구분된다. 본 연구에서는 각 작업별로 어떠한 절차, 방법, 기법들이 사용될 수 있는지를 제안하고 있다.

• The Journal of Society for e-Business Studies
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• v.15 no.1
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• pp.157-171
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• 2010

To effectively maintain manufacturing collaboration, the development of effective performance measurements for the collaboration is required. Most existing key performance indicators however were developed to measure the performances of internal activities or outsourcing of a company. For that reason, it is necessary to devise new key performance indicators that the partners participating in the collaboration can arrange and compromise with each other to reflect their common goals. In this paper, we propose collaborative Key Performance Indicators(cKPIs), which is used to measure the collaboration work of multiple manufacturing partners on the basis of the Supply Chain Operations Reference(SCOR) model. Also, a modified Sigmoid function is devised as a desirability function to reflect the characteristics of Service Level Agreement(SLA) between two partners. The proposed indicators and the desirability functions can be utilized to perform and maintain the successful collaboration by providing a way to the quantitative measurement.

• Proceedings of the Korea Contents Association Conference
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• 2008.05a
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• pp.343-347
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• 2008

There are two kind of system in hotel for evaluating management. the first is infra system, for example Front management system - reservation system, C/I, C/O system, POS system , web system, call center management -, Back office system, interface system, and so on which manage direct control for hotel, and next is strategic system, for example BSC , CS . which is supporting hotel management. The purpose of this study was to find using the Balanced Scorecard to evaluate hotel management perfomance. Management performance is based on productivity, quality, time, effect, and responsiveness. Hotel economic value is not equal visual asset which is measured financial value. It is include hotel brand, image, customers who have good loyalty, employees who give customers special service, and systems which was affected by internal process. In conclusion, innovation, growth, internal system process, empioyee and customer have effect hotel performance. Therefore hotel has to know non-financial performance which has positively relate to financial performance.

• 한국IT서비스학회:학술대회논문집
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• 2007.05a
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• pp.417-422
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• 2007

본 연구에서는 조직에서 ITA/EA가 기여하는 기능이 무엇인지 그에 관한 측정항목들을 도출하였다. 또한 조직의 IT거버넌스가 왜 구축되고, 구축효과는 무엇으로 평가할 수 있는지 측정항목을 탐색적으로 도출하였다. 그리고 설문조사를 바탕으로 상호간의 영향관계를 통계적으로 검증하였다. 분석 결과, IT거버넌스 영역중 IT자원 및 성과관리와 IT프로세스 관리에는 ITA/EA의 업무프로세스 지원과 투자효율화 요인이 유의한 영향을 미치는 것으로 나타났으며, 마찬가지로 IT서비스관리에는 업무프로세스 지원, 투자효율화, 인프라체계화 요인이 영향을 미치는 것으로 나타났다.

• KSCE Journal of Civil and Environmental Engineering Research
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• v.33 no.2
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• pp.749-755
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• 2013

The public corporations have already implemented ERP to improve productivity, quality, and cost saving. This paper presents the result of business process improvement based on implementation of ERP. Therefore, this paper performed case study of K corporation. Survey was conducted to define the degree of improvement and evaluation method was presented using AHP. The weights for each business area is assigned based on AHP. Then ERP is evaluated in efficiency, work transparency, information sharability, and easy of use. It is meaningful achievement considering its short term implementation. The human resource management shows a relatively larger improvement than other management processes. However, information sharability shows relatively low improvement than others. This quantified result of user-oriented subjective evaluation on ERP implementation will contribute to evaluate the impact of ERP for owner organizations.

• International Area Studies Review
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• v.13 no.2
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• pp.371-392
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• 2009

The paper examines the determinants factor and business performance of global supply chain management. Precess innovation, information capability and partnership were used as proxy for the characteristics of determinants factor of global supply chain management. Agility of business performance was used as proxy for the business performance of global supply chain management. Overseas expansion were used as proxy for the intermediate factor. Based on the analysis of seventy two global supply chain management cases, the following results are found. Firstly, it was found that the process innovation, information capability and partnership of determinants factor affects agility of improved business performance. Secondly, process innovation, information capability and partnership of determinants factor improved more agility as overseas expansion. However, there are several limitations such as characteristics of process innovation, information capability and partnership, etc.

• Korean Business Review
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• v.20 no.2
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• pp.119-133
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• 2007

The present study purposed to examine whether BSC, a management renovation method, is as effective in university hospitals, which are non-profit institutions, as it is in profit-making corporations. In order to determine causal relations among the BSC performance measurement indexes, we analyzed a case of university hospital using a structural equation model. The results of analyzing the causal relations among the BSC performance measurement indexes were all statistically significant, and therefore the research hypotheses were all accepted. Future research needs to study causal relations among the BSC performance measurement indexes from the viewpoint of the learning of financial data, growth, internal processes, and customers.