• Proceedings of the Korea Contents Association Conference
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• 2017.05a
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• pp.269-270
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• 2017

스마트 시티에 제공되는 서비스는 기반 서비스와 특화 서비스로 나뉜다. 그 중 특화 서비스는 도시의 목적과 특성에 맞게 제공이 되는 서비스이다. 특화 서비스의 경우 각 지방자치단체에서 제공 계획을 만들고 제공을 하게 된다. 그러면 하나의 스마트 시티가 완성이 되고 생활을 하게 되면서 제공했던 서비스가 지방 자치 단체의 운영 관리의 문제 때문에 제공되는 서비스에 대한 만족도, 체감도는 낮은 것으로 보여진다. 따라서 수 많은 서비스 중 어떤 서비스가 제공 되어야 하는지를 결정을 해야 하고, 재정상 문제가 있을 경우 서비스 우선순위를 결정 하여 순차적으로 제공을 하는 것이 중요한 부분이라고 생각한다. 따라서 본 연구에서는 스마트 시티 서비스 중 특화 서비스를 대상으로 기존 스마트 시티 서비스에 대한 만족 및 선호와 잠재 수요자의 선호서비스를 조사를 하고, 그 결과를 바탕으로 현재 제공이 되고 있는 서비스와 선호 서비스의 차이점을 조사 및 분석을 하고, 기존 연구되어진 논문과 서비스 우선순위를 비교 분석을 하여, 향후 스마트 시티의 특화 서비스의 제공에 관한 계획을 할 때, 어떤 서비스 선정 결정을 하는데 도움이 될 것으로 예상된다.

• Proceedings of the Korea Contents Association Conference
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• 2017.05a
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• pp.351-352
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• 2017

본 연구는 일부지역 치과종사자 269명을 대상으로 환자유형에 따른 감정노동과 직무만족도에 미치는 영향을 조사하여 다음과 같은 통계적으로 유의한 결과를 얻었다(p<.05).환자유형별 감정노동은 환자의 성별에서 남성환자가 여성환자보다 높았으며, 환자의 연령은 20-64세가 가장 높았다. 진료시간대는 오후 7시 이후가 가장 높게 나타났고. 환자유형별 직무만족도는 환자연령은 65세이상이 가장 높았다. 이상과 같은 결과를 바탕으로 치과종사자들의 직무만족도를 높이고 감정노동을 줄이기 위해서는 개인과 조직적인 측면에서 쾌적한 근무환경을 형성하기 위한 노력이 지속적으로 이루어져야 할 것이다.

• Proceedings of the Korea Contents Association Conference
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• 2016.05a
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• pp.287-288
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• 2016

본 연구의 목적은 간호대학생의 진로준비행동에 미치는 영향요인을 규명하기 위함이다. 일 지역 159명의 간호대학생을 대상으로 자료수집은 2014년 9월 25일부터 10월 4일까지 진행되었으며 자료는 SPSS/WIN 21에 의해 분석되었다. 연구결과로는 간호전문직관, 전공만족도 및 긍정심리자본이 대상자의 진로준비행동에 양의 상관관계를 보였다. 진로준비행동에 영향을 미치는 요인으로는 전공만족도의 교과만족과 간호전문직관의 사회적 인식인 것으로 나타났다. 결론적으로 긍정심리자본은 비록 통계적으로 유의하지는 않았지만 앞으로도 대학생의 진로관련 변인과의 관련성을 규명하는 반복연구가 요구된다.

• The Journal of Information Systems
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• v.19 no.2
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• pp.1-21
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• 2010

웹 2.0 기술의 급속한 발전은 인터넷을 통한 커뮤니티 형성을 효과적으로 가능하게 함으로서 소셜네트워킹 사이트(SNS)의 급속한 성장을 가져왔다. 본 연구는 소셜네트워킹 사이트의 고객충성도를 높이는 요인이 무엇인가를 실증적으로 밝히는데 있다. 연구모형은 세 개의 독립요인(시스템 능력, 정보 적절성, 콘텐츠 가치)과 두 개의 매개요인(사이트 매력도, e-고객만족)으로 구성되어 있다. 중국인들을 대상으로 한 실증연구 결과 정보 적절성과 콘텐츠 가치가 사이트 매력도에 직접 영향을 미치며, 이는 다시 고객만족을 통하여 고객의 충성도에 간접적으로 영향을 미치는 것으로 나타났다. 또한 사이트 매력도는 고객만족과 고객충성도에 강력한 영향을 미치는 것으로 나타났다. 구조모형에 대한 경로분석결과 사이트 매력도는 고객만족도를 높이는 중요한 매개변수임을 밝히고 있다. 본 연구에서는 소셜네트워크 사이트에서 이 매개변수들을 어떻게 하면 효과적으로 높일 것인가에 대한 다양한 시사점들을 제시하고 있다.

• Korean journal of communication and information
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• v.46
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• pp.485-510
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• 2009

Since the inception of Internet Protocol TV's real-time service on January, 2009, technological challenges and lack of content diversity of IPTV have been cited as problem areas. While past researches focused on IPTV's technological, industrial and policy facets, this research surveyed the viewers' viewing and usage patterns, and the level of service satisfaction among actual audiences of MegaTV, SKBroadband, and LGTV since January. The results show that subscription fee and content types were the two dominant determinants in audience's choice of a particular IPTV company. The high users of IPTV were on average aged between 30-39, and women tended to be heavier users than men. The surveyed audience also regarded IPTV to be more similar to the Internet than any other medium such as Cable TV and Satellite TV. IPTV audience cited 'lifestyle service' and 'additional service' offerings to be highly relevant to their usage and satisfaction; interactive service and educational service also showed high correlation to usage and satisfaction. The most watched contents on IPTV were domestic TV series, followed by foreign movies and variety shows. 'Fees for additional features,' 'lack of real-time terrestrial TV service', and 'lack of content variety' were the major areas of concern for IPTV viewers. They answered that the monthly fee was the most important factor in the selection of IPTV. Use of pay-per-view contents and add-on interactive service fees were also seen as problematic. With regards to future usage, the IPTV audience revealed that they were very sensitive and reluctant to pay for additional services. While existing researches concentrated on IPTV's technological problems and lack of content diversity, this study illuminated the more pragmatical side of the viewers, namely, the importance of price in audience's selection of an IPTV service provider. From these results, it is recommended that, before doing anything else, the service providers try to meet the audience's expected price points in order to garner the full potential of IPTV and the attendant mass audience.

• Journal of the Korean School Mathematics Society
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• v.10 no.1
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• pp.27-43
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• 2007

The aim of this paper is to develop a web-based learning system in order to motivate college students in the area of science and engineering to study college calculus. We designed and developed web-based contents, named MathBooster, using Mathematica, webMathematica and phpMath taking advantages of rapid computation and symbolic computation. The features of MathBooster consists of four parts: graphical representation of calculus concepts, textual illustrations of conceptual understanding, example-based step-by-step learning with phpMath, and quizzes with diagnostic feedback. After the MathBooster was practiced with engineering students, the formative evaluation was conducted with survey items composed in four categories: user responses, screen layout, practicing examples and diagnostic feedback in solving quizzes. The overall level of user satisfaction was statistically measured using SPSS. Those results indicate which parts of MathBooster are needed for future enhancement.

• The Journal of the Convergence on Culture Technology
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• v.10 no.2
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• pp.537-545
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• 2024

The importance of University Archives Management is increasing. In this study, we researched cases of collecting and managing educational archival contents in universities. Developed archival contents for software practical education, and implemented it to the Capstone Design course and overseas program. The effect of applying the model was analyzed through surveys and interviews. The Capstone Design Survey, involving 349 participants, indicated the highest satisfaction with the University-Industry Cooperation type. The experience of dissemination and enhancement was aggregated as the second highest satisfaction. In the second survey, 62 students who had participated in the overseas program over the span of two years took part. All nine Likert-type questions showed high satisfaction scores of more than 4 points. The top three satisfaction factors-content, program type, and advanced experience-showed high satisfaction scores of 4.85, 4.74, and 4.71, respectively. Through interviews with professors, mentors, and students, it was also confirmed that instructional methods utilizing archival contents are effective. And the model we developed is applicable for convergence education.

• The Journal of the Korea Contents Association
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• v.10 no.10
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• pp.209-218
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• 2010

The purpose of this study is to examine the impacts of newspaper contents producers' role stress and burnout on their job satisfaction. For this, a survey was performed, of which the subjects were selected out of a great number of journalists employed in several newspapers. Finally, a total of 229 completed questionnaires were used for statistical inspections, such as correlation analysis and multivariate regression analysis. The results of this study can be summarized as follows: First, it is demonstrated that, the more stress journalists have with respect to role ambiguity, repetitive duties, and role conflict, which are three of the four factors causing role stress, they are less likely to have job satisfaction. However, role overload, the remaining factor of role stress, is shown to have nothing to do with job satisfaction despite it actually causes job stress most. Also, it is ascertained that role ambiguity among the aforementioned four factors of job stress has the most positive effect on job satisfaction in comparison. Second, burnout is shown to have negative correlation with job satisfaction. That is, it is identified that, the more burnout such as emotional exhaustions, depersonalization, and depreciation of personal accomplishment journalists perceive, they are less likely to have job satisfaction. In addition, it is become clear that depreciation of personal accomplishment, among the factors of burnout, has the strongest impact on job satisfaction.

• The Journal of the Korea Contents Association
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• v.14 no.2
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• pp.257-269
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• 2014

This study examines the effects of community child care center workers' perception of professionalism on their job satisfaction. This study conducts a survey of 221 community child care workers in Seoul, Gyeonggi, and Gangwon provinces in Korea. Results show that the level of perception of professionalism and job satisfaction are over intermediate. The perception on professional values and ethics are slightly higher than the perception on professional knowledge and skills. The workers are more satisfied with intrinsic job factors such as achievement and responsibility than extrinsic job factors such as compensation and working conditions. Regression analysis reveals that the workers' perception of professionalism is positively associated with both intrinsic and extrinsic job satisfaction. Based on the findings, this study provides suggestions to enhance the workers' professionalism and job satisfaction, which will contribute the quality of services in community child care centers.

• Journal of Digital Contents Society
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• v.18 no.3
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• pp.593-598
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• 2017

In this paper, the factors that affect the festival satisfaction level were investigated by using the visitors of the 2016 Seoul Rose Festival as study subjects, and by understanding the factors that have high satisfaction levels, the satisfaction levels were evaluated and analyzed through data mining so as to allow an assessment of future festival satisfaction levels. Surveys were conducted on the visitors of the festival and a regression analysis was performed in order to test the goodness of fit of the collected data. Afterwards, data mining was used to analyze the assessment. As a result of the regression data, amenities were identified as affecting the festival satisfaction levels the most; and the data mining analysis results, as well, showed that the most important category affecting the festival satisfaction level was amenity, similar to the regression analysis.