• Culinary science and hospitality research
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• v.16 no.5
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• pp.118-133
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• 2010

The purpose of this study is to identify the influence of motivation and self-activation on career effectiveness and employee satisfaction after completion of employee training programs of the chain hotel in China. Four hypotheses have been set for the study. The hypothesis 1 is the motivation by training programs will be positively influenced on career effectiveness. The hypothesis 2 is the motivation by training program will be positively influenced on employee satisfaction. The hypothesis 3 is self-activation after training will influence positively on career effectiveness. The hypothesis 4 is self-activation after training will be positively influenced employee satisfaction. The results shows that training programs cause positive effects on motivation(p-value 0.003) and self-activation(p-value 0.036) respectively. Also, self-activation after training influences positively on career effectiveness(p-value 0.000) and employee satisfaction(p-value 0.020). The results show that the training programs of the chain hotel in China have been implemented positively. The limitation of this study is that the training programs are analyzed as a whole not by individually.

• 대학교육
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• s.65
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• pp.29-34
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• 1993

• 대학교육
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• s.60
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• pp.30-40
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• 1992

• 대학교육
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• s.106
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• pp.60-67
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• 2000

• Proceedings of the Korea Information Processing Society Conference
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• 2021.05a
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• pp.297-300
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• 2021

대부분의 기업에서는 우수한 인적 자원의 유출을 방지하기 위해 직원들이 이직 및 퇴사하는 이유를 연구한다. 이에 기업은 직원이 퇴사하기 전에 면담을 하거나 설문조사를 통해서 연구에 필요한 데이터를 얻는다. 하지만 설문조사에서는 직원들이 직장 생활을 하는 데에 불리할 수도 있는 의견을 드러내려고 하지 않아 정확한 결과를 얻기 힘든 것이 현실이다. 한편, 한국노동연구원에서 발표한 자료에 따르면 기업이 요구하는 최소 학력 수준과 직원의 학력 수준 간의 차이가 클수록 이직 경향이 커진다. 따라서 본 연구에서는 한국노동연구원의 자료에 착안하여, 직원이 가지고 있는 객관적 데이터인 전공, 교육수준, 재직 중인 회사 유형 등의 데이터를 기반으로 직원의 퇴사 여부를 예측하고자 한다. 퇴사 예측 모델을 생성하기 위해 Decision Tree, XGBoost, kNN, SVM을 활용하였으며 각각의 성능을 비교했다. 이 결과, 지금까지 설문조사로 진행되었던 연구에서 파악하지 못한 다양한 요인을 알아낼 수 있었다. 이를 통해 기업이 퇴사 예측 모델을 이용하여 직원이 퇴사하기 전에 미리 이를 인지하고 방지하는 데에 도움을 줄 수 있을 것으로 예상된다.

• Journal of Service Research and Studies
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• v.7 no.1
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• pp.53-64
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• 2017

Recently meet the growing needs of customers and has increased, the need for training of customer contact staff in order to improve and increase customer satisfaction. These service training is because it improves the service capabilities of contact for customer-facing employees to respond to customers as well as to improve customer satisfaction. This study is placed in the field after the service training aimed at Customer contact staff joined in 2013~2016 in the first half of these new recruits training education working in the Seoul Metro customers respond to customers in customer contact and practical services it will proceed to the empirical study of how this affects the satisfaction and loyalty to the organization for the job than to find a better improvement in the educational program.

• 공원문화
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• s.50
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• pp.28-33
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• 1991

본고는 지난 2월20부터 3박4일간 계룡산에서 제2회 실시된 국립공원관리공단 기술직원 집체교육당시 초빙연사인 경북대 김용수교수의 교재를 각급 공원관리기술직원의 참고되도록 옮긴 것이다.

• The Journal of the Korea Contents Association
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• v.19 no.7
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• pp.67-81
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• 2019

The aim of this research was to examine that the essence of university administrative staff's job stress and relevant characteristics that could influence their stress at work. For this research, we collected 250 samples of university administrative staffs in Seoul from March to April, 2017 and used 227 ones for final analyses. The results indicated that organizational characteristics (organizational commitment, organizational culture, perceived organizational support) and job characteristics (job satisfaction, job control, emotional labor) tended to be significantly associated to Job stress. These findings suggested that Employee Assistant Program (EAP) should be launched in order to provide integrated services for university staff. Second, diverse psycho-social services, such as consultation, leisure activities, and empowerment, should be provided by utilizing the resources of university. Lastly, the Korean Ministry of Education needs to support for enhancing the staff's work environments.

• Journal of Practical Engineering Education
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• v.16 no.1_spc
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• pp.79-97
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• 2024

This study confirmed the mediating effects of employee commitment and career satisfaction on the relationship between learning agility and adaptive performance. For this purpose, a survey was conducted online targeting employees of domestic companies and used for the final analysis of 329 pieces of data. Structural equations were used to analyze the relationships between variables. According the results of it was confirmed that learning agility had a statistically positive effect on employee commitment and adaptation performance, employee commitment had a positive effect on career satisfaction, and career satisfaction had a positive effect on adaptation performance. Additionally, employee commitment and career satisfaction had a significant mediating effect on the relationship between learning agility and adaptive performance. Based on these results, the academic and practical implications and future research directions for HRD are presented.

• The Journal of the Korea Contents Association
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• v.20 no.9
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• pp.308-317
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• 2020

The purpose of this study is to investigate the effect of differences between job expectations and satisfaction on overall employee satisfaction. A survey was conducted on administrative staff at S University in Seoul for 8 days from December 17, 2018 to December 24, 2018. First, the difference between job expectation and job satisfaction, a significant negative difference occurred for all 15 measurement variables. Second, the factors of work cost and personnel system were found to have a significant negative effect on employee satisfaction. If the expected discrepancy between work cost and personnel system increases by 1, employee satisfaction decreases by 0.35 and 0.24, respectively. Third, among the sub-categories of work cost and personnel system, department allocation and division of duties, proper compensation payment, rationality of compensation decision process, and good welfare system were found to have a significant correlation. By analyzing the significant correlation between expected discrepancies and employee satisfaction, focusing on items that can increase employee satisfaction while lowering the financial burden, narrowing the expected discrepancy of staff increases employee satisfaction and improves the quality of education services.