• Title/Summary/Keyword: 직무부하

Search Result 73, Processing Time 0.025 seconds

A Study on the Difference Job Satisfaction Between Korean Brand and Foreign Brand in the Restaurants Business (국내.외 외식업체 종사원의 직무 만족도 차이에 관한 연구)

  • Lee Sang-Mi
    • The Journal of the Korea Contents Association
    • /
    • v.6 no.7
    • /
    • pp.119-126
    • /
    • 2006
  • The purpose of this study is to compare employee's job satisfaction in the Korean and Foreign brand restaurants, and to suggest some guideline for efficient human resource management. Korean and Foreign brand restaurants are highly showed high vision, pride oneself, and job satisfaction in the restaurant business but payroll is recognized low. Overall job satisfaction is recorded highly in the Korean brand restaurants, but turnover intent is for high foreign brand restaurants. Payroll is the strongest correlates of employee turnover. The guidelines are to continuous evaluation, monitoring about job satisfaction as well as incentive for the high achievement, to establish distinct employee program for reaching high goal & achievement, to provide opportunity self -development and motivation for raising worker's skill, and to utilize regularly video program which discuss complaints between employee and seniors.

  • PDF

The Effects of Authentic Leadership on Psychological Well-being and Job Performance - Focused on Airline Flight Attendants (진정성리더십이 심리적 웰빙과 직무성과에 미치는 영향 - 항공사 승무원을 중심으로)

  • Ko, Seon-Hee
    • Journal of the Korea Convergence Society
    • /
    • v.10 no.9
    • /
    • pp.283-289
    • /
    • 2019
  • This study intends to examine how authentic leadership affects psychological well-being and job performance among flight attendants. To test hypotheses, this study performed survey to flight attendants of big airlines in Korea for about two months from October 1 to December 5, 2018. 200 copies of the questionnaire was distributed, and 180 were collected. Among them, 21 copies where many questions were unanswered or not very seriously answered were discarded. So, 159 copies in total were used for analysis. Statistical analysis was done with SPSS 22.0 and AMOS 21.0. The results are as follows. First, balanced information processing, self-awareness, self-awareness have significant effect on psychological well-being, while relational transparency have not. Second, psychological well-being have significant effect on job performance. Consequently, all the hypotheses in this study except for hypothesis 1-3 were adopted.

Proactive Personality, Knowledge Sharing Behavior, Job Characteristics, and Organizational Recognition: An Application of Costly Signaling Theory (주도적 성격과 지식 공유행위, 직무 특성, 그리고 조직의 인정 간 관계에 관한 연구: 비싼 신호보내기 이론을 중심으로)

  • Park, Jisung;Chae, Heesun
    • Journal of the Korea Academia-Industrial cooperation Society
    • /
    • v.19 no.12
    • /
    • pp.128-137
    • /
    • 2018
  • Drawing on costly signaling theory and self-enhancement motive, this study examines the relationships among proactive personality, knowledge sharing behavior, and organizational recognition. In addition to the individual characteristic, this study considers job characteristics as conditional factors, and especially proposes the moderated mediation model in which job complexity and variety moderate the relationships among proactive personality, knowledge sharing behavior, and organizational recognition. To prove these hypotheses, empirical analyses are conducted with 166 dyad samples collected from various industries. As predicted, individuals with high proactive personality are more likely to become involved in knowledge sharing behavior, and this behavior increases organizational recognition rated by their supervisors. Moreover, job complexity and variety moderate the positive relationship between proactive personality and organizational recognition is mediated by knowledge sharing behavior. These results reveal the motive in knowledge sharing and the boundary condition that is necessary to increase such behavior. The study findings will ultimately contribute theoretical and empirical implications to the knowledge management literature.

The effect of sports participation on leader effectiveness and subordinate outcomes: Focused on the military organization (스포츠 참여가 리더 효과성 및 구성원 직무수행에 미치는 영향: 군 조직을 중심으로)

  • Byun, Gukdo;Na, Yoonseon;Lee, Soojin;Ku, Heegon
    • Journal of the Korea Academia-Industrial cooperation Society
    • /
    • v.19 no.5
    • /
    • pp.331-345
    • /
    • 2018
  • Sports participation can contribute to organization members' work-life balance and work motivation in order to increase performance. Based on the achievement motivation theory, this study tested the effect of sports participation on leaders' effectiveness and employees' performance. Data was collected from 213 leaders and subordinates in the South Korean army. Results indicated that leader effectiveness mediated the positive relationship between sports participation of leaders and subordinates' outcomes, such as task performance and OCB. We also found that sports participation of subordinates moderated the positive relationship between leader effectiveness and subordinates outcomes (i.e., task performance and OCB). These findings further suggest that sports participation plays an important role for leaders and subordinates to increase leader effectiveness and in/extra-role behaviors.

The Effect of Salesperson's Self Efficacy and Work Overload on Emotional Labor and the Mediating Role of Emotion (판매원의 자기효능감 및 직무과부하가 감정노동에 미치는 영향과 감정의 매개효과)

  • Kim, Hyun-Sook;Jun, Dae-Geun;Choo, Ho-Jung
    • Journal of the Korean Society of Clothing and Textiles
    • /
    • v.35 no.10
    • /
    • pp.1150-1160
    • /
    • 2011
  • This study investigates i) the effect of salesperson's self efficacy and work overload on emotional labor and ii) the mediating role of emotion. A survey questionnaire is developed and implemented on salespersons working in the fashion retail stores of department stores. The measurement scales are composed of emotional labor, self efficacy, work overload and emotion. A total of 112 responses are analyzed by confirmatory factor analysis and a structural equation model with AMOS18.0. The results are as follows. Firstly, self efficacy has direct effect on both deep acting and surface acting of emotional labor without the mediating effect of emotion. Self efficacy has a positive effect on deep acting. Secondly, work overload has a negative effect on emotion. Job emotion has positive effect on deep acting and it has a negative effect on surface acting. Thirdly, emotion has a significant mediating effect between work overload and emotional labor. Finally, implications for personal management and job design in the fashion retail organizations are suggested.

A Study on the Effect of Transformation Leadership on the Job Performance of Employees by AMO Model (AMO모델에 의한 직원의 직무수행에 미치는 혁신적 리더십의 효과에 관한 연구)

  • Li, Nan;Jung, Gi-Young;Kim, Hyung-Ho
    • Journal of the Korea Convergence Society
    • /
    • v.11 no.1
    • /
    • pp.41-50
    • /
    • 2020
  • This paper analyzed leadership behavior and employee performance through empirical analysis method based on AMO theory. In this study, the ability of the leader (A), task motivation (M), and opportunity (O) were chosen as factors to analyze the relationship between transformative leadership and job performance of the subordinate staff, and the self-efficiency (O) and intrinsic motivation (M) were selected at the individual level and team atmosphere (O) at the organizational level to build a research model. 507 valid data were obtained from the survey and statistical analysis was conducted using SPSS23. Studies have shown that transformative leaders have a significant impact on employee performance. This study provides research results of empirical theory to understand the behavior of the leader in the performance of the employees and also suggests implications for the management of the company's human resources.

Integrated Study of Path-Goal Model; A Study on the Effect of the Congruency Among Subordinate, Task Characteristics and Leader Behavior Variables for the Subordinate's Job-Satisfaction (경로-목표모형의 통합적 연구; 부하 및 과업특성, 리더행동의 적합성이 부하의 직무만족에 미치는 영향)

  • Song, Gyo-Seok
    • Journal of Industrial Convergence
    • /
    • v.1 no.1
    • /
    • pp.1-24
    • /
    • 2003
  • The 583 employees as subject for empirical analysis were selected by cluster sampling method in Banwol & Sihwa Industrial complex in Ansan area. This study shows the followings; 1. In the group where the task is unstructured and the subordinate's ability is high, the achievement-oriented and participative leader behavior have positive impact on the subordinate's expectancy. 2. In the group where the task is unstructured and the subordinate's ability is low, the directive leader behavior has positive impact on the subordinate's expectancy. 3. In the group where the task is structured and the subordinate's ability is high, the supportive leader behavior has positive impact on the subordinate's expectancy. 4. In the group where the task is structured and the subordinate's ability is low, only supportive leader behavior has positive impact on the subordinate's expectancy, and the directive leader behavior has no significant impact. 5. The subordinate's need for growth has a strong moderating effect in the relationship between leader behavior and job satisfaction. Finally this study indicates the implication for future theoretical and empirical development.

  • PDF

The effect of job stress of system maintenance staff on emotion exhaustion: Focusing on the moderating effect of professional identity (정보시스템 운영인력의 직무 스트레스가 정서적 소진에 미치는 영향: 전문직 정체성의 조절효과를 중심으로)

  • Lee, Ji-Eun;Lim, Hee-Jeong
    • Journal of Digital Convergence
    • /
    • v.16 no.7
    • /
    • pp.97-105
    • /
    • 2018
  • The fourth industrial revolution is expected to bring about great changes in information technology sector and create a variety of jobs. However, the psychological anxiety of IT staff is increasing due to stress and uncertainty created by the new technologies. Accordingly, researchers examined how professional identity moderate the effect of job stress of system maintenance staff on emotion exhaustion. For empirical studies, data was collected from 160 employees responsible for managing and supporting IS, and the hypothesis was verified using SPSS 21. The analysis results showed that role conflicts, role ambiguity, and qualitative work overload, which are components of job stress, have affected the emotion exhaustion. Professional identity had a moderating effect the relationship between qualitative work overload and emotion exhaustion. On the other hand, professional identity did not moderate the relationship between role conflict and emotion exhaustion, role ambiguity and emotion exhaustion. As professional identity lessen the psychological burden and emotion exhaustion of introducing new technologies, organizations need to provide support to enhance professional identity for system maintenance staff.

Effects of Private Security Guards' Job Stress on Organizational Commitment and Turnover Intention: focused on mediating effects of job burnout (민간경비원의 직무스트레스가 조직몰입 및 이직의도에 미치는 영향: 직무소진의 매개효과를 중심으로)

  • Cho, Cheol-Kyu;Kim, Sang-Jin
    • Convergence Security Journal
    • /
    • v.15 no.3_2
    • /
    • pp.31-42
    • /
    • 2015
  • This study aims to discuss how job stress of private security guards would influence organizational commitment and turnover intention, and it basically looks into mediating effects of job burnout to understand the former's effects on the latter. In order to conduct the analysis, the study selected private security guards working for security agencies located in Seoul as a research subject, and carried out a survey targeting 700 of those security guards who had been gathered by a random cluster sampling method. The survey was conducted for about four months from May of 2014 to September of the same year and with 24 samples that had not been returned or that had been observed to have some outliers excluded, a total of 676 samples were applied as final data. The study used SPSSWIN 18.0 Statistical Package for analyzing the data, and hypotheses were confirmed via a Frequency Analysis, Factor analysis, Cronbach's Alpha, Person's Correlation Analysis, regression analysis and a path analysis. Findings of the analysis reported that emotional exhaustion has partially mediating effects on relations among role conflict, role overload and organizational commitment and that role ambiguity is not significantly connected. In addition, as for a relation of role conflict and turnover intention, emotional exhaustion was turned out to have a full mediating effect on the relation. The study did not notice any significant connection between emotional exhaustion and role ambiguity. Add to that, in terms of a relation between role overload and turnover intention, emotional exhaustion appeared to have a partial mediating effect on the relation which helped a relevant hypothesis to be partly adopted. Regarding a relation of job stress with organizational commitment, according to results of a path analysis on dehumanization, dehumanization does not significantly affect a relation between role ambiguity and organizational commitment and as for role conflict and role overload, the study confirmed that they have a partially mediating effect on this relation of dehumanization with organizational commitment. The study learned then that dehumanization does not have a significant influence on a relation between role ambiguity and turnover intention. However, the study figured out that when it comes to a relation of role conflict and role overload, dehumanization has a partially mediating effect on the relation and as a consequence, a relevant hypothesis was adopted in part.

A Study on the Effects of Leadership Perception on the Organizational Effectiveness in Railway Organizations : Verification of Multiple Leadership Effects (철도조직 구성원의 상사리더십 지각이 조직유효성에 미치는 영향 : 다원적 리더십의 효과검증)

  • Choo, Jun-Seoup;Shin, Tack-Hyun
    • Journal of the Korean Society for Railway
    • /
    • v.10 no.6
    • /
    • pp.792-799
    • /
    • 2007
  • The purpose of this article is to depict the relationship between the frames of leadership and the dependent variables such as job satisfaction, respect from subordinates, and promotion speed of boss. To attain this purpose, for types of multiple leadership frames, such as structural, human resources, political, and symbolic frames were surveyed through questionnaire and analyzed by SPSS.