• The Journal of the Korea Contents Association
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• v.20 no.12
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• pp.58-73
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• 2020

The purpose of this study is to empirically analyze the relationship between organizational commitment, job satisfaction, education and training, human resource development, and communication in Korea's financial industry. In particular, the mediating relationships between organizational commitment and job satisfaction, education and training, human resource development, and communication were examined in order to provide a better understanding of organizational commitment. A structural equation model was used for the empirical analysis of this study. As a result of the study, it was confirmed that education and training, human resource development, communication, organizational commitment, and job satisfaction are correlated within the Korean financial industry. Furthermore, organizational commitment was found to have mediating effects on education and training, human resource development, communication, and job satisfaction. Based on these results, this study emphasizes the importance of education and training for organizational commitment in the Korean financial industry. In particular, this study establishes the importance of a culture of trust within organizations through human resource development programs, communication for job satisfaction, and organizational performance to face changes in the post-COVID era. In the future, more in-depth qualitative studies are required to derive factors related to the employees of financial companies and to conduct comparison analyses with companies in other industries.

• 대한공업교육학회지
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• v.44 no.2
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• pp.86-103
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• 2019

The purpose of this study is to provide basic data on the development of education and training programs for training 'mechanical facilities maintenance manager'. To this end, the DACUM technique was used for job analysis and education and training programs were developed through expert consultation meetings. The job analysis was based on the 10-member DACUM Committee to derive the job definition, job model, job description, and task description of the 'mechanical facilities maintenance manager'. The main findings are as follows. First, the 'mechanical facilities maintenance manager' was defined as those who operate, inspect, diagnose, and repair mechanical facilities to provide the best performance and efficient operation management, provide a safe and pleasant environment, and perform energy saving and facility life extension tasks. Second, the duties of the 'mechanical facilities maintenance manager' analyzed in the job model consist of the comprehensive plan for operation of mechanical facilities, energy management of mechanical facilities, operation management of mechanical facilities, maintenance of mechanical facilities, safety environment management of mechanical facilities, and customer support management of mechanical facilities. Considering the nature and content of the duties, 4 to 11 tasks per duty were derived and a total of 33 tasks were presented as job model. Third, the curriculum for the 'mechanical facilities maintenance manager' was set up in two courses: Practice I for Mechanical Facilities Maintenance and Practice II for Mechanical Facilities Maintenance. Considerations and policy suggestions were presented when applying and implementing education and training programs based on the results of the research.

• Proceedings of the Korea Institute of Fire Science and Engineering Conference
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• 2013.11a
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• pp.119-120
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• 2013

소방조직의 효과성을 제고시킬 수 있는 수요자 중심의 교육훈련 프로그램 설계를 AHP를 통해 재난관리 중요도를 산정하여 과학적이고 체계적인 직무중심 교육훈련 프로그램 설계 방향을 제시할 수 있었는데, 이러한 방법에 의한 교육훈련 프로그램 분석은 소방학교를 포함한 모든 공공교육기관에게도 적용시킬 수 있어 과거 답습적인 교육훈련 프로그램의 재활용에서 벗어나 새로운 환경변화에 적극적으로 대응하고 변화를 촉진할 수 있다는 측면에서 본 연구의 의의가 크다고 할 수 있다.

• Journal of Practical Engineering Education
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• v.14 no.2
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• pp.393-404
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• 2022

This study attempted to examine the effect of education and training on organizational performance based on HCCP research through the systematic review of previous studies. For this, 29 papers used HCCP data were selected and analyzed, and the research results are as follows. First, the research results showed that education and training had a positive effect on non-financial performance such as organizational commitment and job satisfaction, and financial performance such as sales and operating profit. Second, in order for education and training to affect organizational performance, job satisfaction, organizational culture, and education transfer were found to be important factors. Third, for effective transfer of education and training, it is necessary to establish a system that can be applied to the field after education and training, finally, it suggested the need for research to be conducted to reveal the practical effectiveness of education and training by measuring the degree to which education and training contributed to financial performance more closely.

• Convergence Security Journal
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• v.16 no.2
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• pp.35-53
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• 2016

For the development of national competency standards to successfully perform the duties by systemizing the contents of education and training such as knowledge technology grounding required to perform the duties in the industrial field, the necessity has been raised in that it can solve the time and cost of re-investment through retraining and train high-quality human resources required in the industrial field. For the development of the education and training process with a focus on duty performers for the security sector classifying work and duties into 1:1 among sub-categories based on the NCS classification system, this study enhances the site suitability of security sector education and proposes the development of the practical education and training process required by the industry by using NCS development manual and DACUM technique, the worker-centered job analysis considering 'correlation' with the actual work, 'applicability' of progress and 'efficiency' for costs and time.

• Knowledge Management Research
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• v.23 no.4
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• pp.207-231
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• 2022

The purpose of this study is to identify the relationship between PJF(person-job fit) and members' organizational commitment focusing on the mediating factor. Previous Studies have found that person-job fit has positive effect on organizational commitment, and self-efficacy has positive effect on the organizational commitment. On the other hand, the studies to identify whether self-efficacy has a role in mediation between PJF and the members' organizational commitment has been insufficient. To that end, we considered self-efficacy as the mediator of the relationship between PJF and organizational commitment. We used the data which to perform national policy research from 690 workers at a small or medium firm. As a result of verifying the suitability of the research model, it was suitable for the acceptance criteria. Besides the hierarchical regression analysis, bootstrapping was conducted to verify significance of mediating effect of self-efficacy. The main results are as follows. First, the variables, PJF, self-efficacy and organizational commitment showed a positive correlation. Second, PJF has a positive effect on self-efficacy and organizational commitment significantly. Also self-efficacy has a positive effect on organizational commitment significantly. Third, the mediating effect of self-efficacy in the relationship between PJF and organizational commitment is significant. In order to improve person-job fit, this study suggested that SMEs' owners should consider job rotation system and career development program for employees. Based on this study result and implications, we discussed limit of research and direction for future research.

• Journal of Service Research and Studies
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• v.7 no.1
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• pp.53-64
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• 2017

Recently meet the growing needs of customers and has increased, the need for training of customer contact staff in order to improve and increase customer satisfaction. These service training is because it improves the service capabilities of contact for customer-facing employees to respond to customers as well as to improve customer satisfaction. This study is placed in the field after the service training aimed at Customer contact staff joined in 2013~2016 in the first half of these new recruits training education working in the Seoul Metro customers respond to customers in customer contact and practical services it will proceed to the empirical study of how this affects the satisfaction and loyalty to the organization for the job than to find a better improvement in the educational program.

• Proceedings of the Korea Contents Association Conference
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• 2011.05a
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• pp.177-178
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• 2011

최근 우리나라의 국제화와 국제결혼 등을 통해 외국인의 활동이 많다. 따라서 대민접촉이 많은 경찰공무원에게는 어학능력은 필수라 할 수 있다. 그러므로 이 연구의 목적은 초임 경찰관들의 직무관련 어학능력을 개선하는데 있다. 연구범위는 초임 경찰관들의 어학능력 향상을 위한 교육훈련에 대한 연구이므로 초임 경찰관 교육기관의 교육훈련에 대한 연구로 한정하였다. 연구방법은 국내 외 공식현황 및 자료에 대한 분석과 경찰 내부자료를 분석하는 문헌연구를 수행하였으며 경찰공무원을 대상으로 설문조사를 실시하였다.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.19 no.2
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• pp.219-227
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• 2018

The consortium for the HRD ability magnified program is part of the joint training program for SMEs in the strategic field and supports the infrastructure, training, personnel, and general operation expenses required for the joint training. The purpose of this study was to analyze the factors affecting the satisfaction of the education and training program, as perceived by the participants of the Consortium for the HRD Ability Magnified Program. The results of this study are as follows. Gender, trainer satisfaction, educational facilities and service satisfaction have a statistically significant effect on training program satisfaction. The impact on education and training satisfaction of gender, instructor satisfaction, educational (facilities) and service satisfaction was high and in that order. It was found that the male participants have a more positive effect on satisfaction of education and training than the female participants. Age, job group, and job title did not have a statistically significant effect on training program satisfaction. Based on the results of this study, the following suggestions are made. The capacity of the trainers should be strengthened. It is important to provide facilities that enable trainees to participate effectively in education and training and increase the transfer of education and training to the field. It is necessary to design and implement a curriculum that takes into consideration the female trainees' characteristics and situations. More effort is needed to improve the appropriateness of the education and training contents, education and training time, job relevance, and job contribution.

• Journal of Convergence for Information Technology
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• v.8 no.2
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• pp.171-181
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• 2018

The purpose of this study is to suggest the implications for maximizing the efficiency of job training conducted by companies through studying the effects of job education and training programs on job efficiency and job satisfaction. This study surveyed 300 employees of medium and large companies in Cheongju. The causality was verified based on the collected questionnaires. The results of the study are as follows. First, companies should understand the educational needs of heir employees and develop and operate employee-centered education programs. Second, companies need to have an autonomous system in order to allow voluntary application of education that can help employees to perform their duties among the external education programs. Third, companies should uncover the needs of their employees in various ways and build up the latest educational materials and educational environment to establish new knowledge and learning conditions. Finally, companies should recognize their employees as a concept of their partners and respect each employee's capabilities so that they can have autonomy and fun in their work activities.