• Journal of Convergence for Information Technology
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• v.10 no.5
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• pp.16-22
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• 2020

In this paper, the technology and capabilities required for the job of developing security software recommended by the Cybersecurity Human Resources Development Framework of the National Initiative for Cybersecurity Education (NICE) were studied. In this paper, we describe what security skills are needed for the task of developing security software and what security capabilities should be held. The focus of this paper is to analyze the consistency between security technologies (core and specialized technologies) required for security software development tasks and the curriculum of information protection-related departments located in Seoul, Korea. The reason for this analysis is to see how the curriculum at five universities in Seoul is suitable for performing security software development tasks. In conclusion, if the five relevant departments studied are to intensively train developers of development tasks for security software, they are commonly required to train security testing and software debugging, how secure software is developed, risk management, privacy and information assurance.

• 한국노년학
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• v.32 no.4
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• pp.1199-1215
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• 2012

The purpose of this study is to investigate the determinants of job satisfaction among care givers. Finding out the determinants of job satisfaction among care givers, the dependent variables were defined 3 groups with 9 sub-factors, such as personal factors of growth needs and self-efficacy, job factors of job diversity, job autonomy, job importance, role clarity and workload, organizational factors of comradeship, education & training. For the study, data were collected form 479 care givers working in 52 care facilities of Chung Nam Province and analyzed them by regression analysis technique using the SPSS 20.0 statistical package. The results are as followings, job diversity, job importance, comradeship, education & training have positive effects on job satisfaction respectively, workload effects on it negatively, but growth needs, self-efficacy, job autonomy, role clarity no effectiveness on job satisfaction. Based on the results of study, theoretical implications are discussed for care givers to promote the job satisfaction and suggested the directions for further study. Further more, the findings provide the basic sources for care giver human resource management in long term care facilities which are suffering from recruiting of care giver, and it also contribute to successful management of long term care insurance system as a meaningful suggestion.

• Proceedings of the Korean Society of Broadcast Engineers Conference
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• 2014.06a
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• pp.155-156
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• 2014

최근 이슈화되고 있는 국가직무능력표준(NCS : National Competency Standard)에 관하여 "방송통신직종"에 대한 직무분석과 "자격검정"에 관하여 알아보고자 한다. 국가직무능력표준은 학벌 중심의 사회에서 능력 중심의 사회로 전환하기 위한 정부의 정책방향에 따라 856종의 표준을 14년도까지 완료하고, 이를 현장성 있게 학교교육(전문대학) 직업훈련 및 자격제도 개편을 하고자 시행되고 있다. 방송통신직종은 대분류가 정보통신이고, 중분류가 방송기술, 소분류가 방송제작기술, 방송플랫폼기술, 방송서비스로 세 분류가 있다. 또한 일부 콘텐츠적인 방송은 대분류 중에 문화 예술 디자인 방송에 속하여 있다. 결과적으로 "방송통신직종"의 자격검정 제도는 정보통신분야에 속하며, 국가직무능력표준에 따라 직무분석을 별도로 하기 보다는 현재의 검정제도를 순차적으로 변경토록 요구하도록 하여야 하며, 업무능력에 따른 경력자 관리도 이루어져야 할 것이다.

• Journal of Advanced Navigation Technology
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• v.13 no.5
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• pp.619-629
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• 2009

This study focuses on assessing the impacts of the internal service quality components at airline call center on the job satisfaction of agent and turnover intention for effective operation, thereby giving suggestions to manages on the design and the operation of call centers. The major finding of this study showed that intangibility, reliability, authority, leadership are found to have a great influence on the job satisfaction and job satisfaction did not influence on turnover intention.

• Journal of the Korea Convergence Society
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• v.11 no.4
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• pp.221-231
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• 2020

In Korea's national competency standards, competency is defined as a concept that includes the common skills required to be a member of an organization, the knowledge, skills, attitudes, and values necessary to perform the task, in addition to the skills necessary to perform the task in the field. This study examines the recently published NCS-related paper, and summarizes the key findings in the areas of the design and operation of NCS-based curriculum, key factors that should be included in the design of each individual NCS-based curriculum, positive effects and negative effects of NCS-based education and training processes. Based on these findings and educational implications, the feasibility of expanding the NCS-based curriculum in junior colleges is discussed. In addition, the roles of Human Resources Development Service of Korea and NCS web site are discussed and some suggestions concerning their roles are provided.

• Journal of Convergence for Information Technology
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• v.9 no.12
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• pp.271-278
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• 2019

Working in the beauty industry accompanies high emotional stress because of the need to provide face-to-face customer service. Therefore, beauty industry employees should be recognized as internal customers and job satisfaction should be enhanced through appropriate internal marketing (education and training, compensation system, delegation, management support). With this preceded, it could lead to employees providing various satisfactory services to external customers, ultimately resulting in maximized sales and lower turnover rate. Four hypotheses were established to support this proposition, and 320 copies of questionnaires were collected from Nov. 1 to Dec. 30, 2018 targeting the beauty industry franchise workers which were analyzed through frequency analysis, reliability analysis, confirmatory factor analysis, correlation analysis, route Analysis and the like, using programs AMOS 21.0 and SPSS 22.0. As a result, education and training did not affect employees' job satisfaction, but the compensation system, delegation, and management support had a positive(+) effect.

• The Korean Journal of Franchise Management
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• v.4 no.1
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• pp.55-71
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• 2013

The purpose of this study is to analyze the effects of satisfaction or dissatisfaction of a franchise organization training program on its achievements. For the training program variables, it takes a motivation, a role perception, and a customer directivity as independent variables, and satisfaction or dissatistaction as a parameter. Also, it regards operation capability improvements, satisfaction of the job, and a will for a long-time employment as a dependent variable, then it presents the results by using SPSS/PC+ statistics methods. The results shows that satisfaction of training programs affect the long-time employment a lot. Therefore, for a long-run growth of the franchise organization, it is important to carry out proper training programs. The introduction(part I) contains the subject proposal and the purpose of the study, and theological background(part II) shows the definition and quality of a franchise organization, and some expectations from training programs such as motivations, role perceptions, and customer directivity. Also, part III presents the study model, hypothesis, and analyzing methods. For the last, part IV shows the verification of statistic results, then part V presents the conclusion.

• The Journal of the Korea Contents Association
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• v.16 no.3
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• pp.694-711
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• 2016

National Competency Standards (NCS) is a good resource for curriculum development and operations corresponding to the industrial damand. Recently, four-year colleges and universities are committed to a restructuring of the industry demand-driven training courses in order to strengthen competitiveness. However, NCS is focused to train the technical personnel in vocational training institutions(ex. College, Polytechnic University). Accordingly, NCS applications of four-year colleges and universities are hard to find. In this study, we propose a new model for NCS-based curriculum development and operations. Also, NCS was utilized to complement the existing curriculum. This paper includes the following contents; 1) NCS-based curriculum development process, 2) NCS-based course development and operation, 3) learner satisfaction analysis. Finally, this study provide practical implications to four-year colleges and universities to consider NCS application.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 2018.11a
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• pp.289-291
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• 2018

본 발표는 대한민국 선원의 의사소통 역량 및 글로벌 역량 강화를 위해 해수부에서 실시한 "선상 의사소통능력 강화방안" 사업을 통해 개발된 한국형 해사영어 커리큘럼의 수립 과정과 그에 따른 컨텐츠 제작 과정을 공유하고, 향후 개발 방향을 모색하기 위함이다. 따라서 본 발표를 통해 커리큘럼을 수립을 위한 선행 연구 과정(국제해사기구, 국제민간항공기구 및 국제항로표지협회 등의 국제 가이드라인 검토 및 분석, 특수목적영어 교육훈련기법 외), 교육 커리큘럼 수립(IMO 해사영어모델코스 및 표준해사통신용어 분석 및 재편성), 교육 컨텐츠 구성(실제 선사 유관 자료의 수집 및 데이터베이스 구축), 교육 훈련 교재 개발(교재, 학생용 워크북, 교사용 워크북, 음원) 등의 과정을 순차적으로 소개하고, 이에 대한 결과물을 공유하며, 향후 발전 방향을 제안하고자 한다.

• Proceedings of the Korean Society of Broadcast Engineers Conference
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• 2015.07a
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• pp.92-93
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• 2015

최근 이슈화되고 있는 국가직무능력표준(NCS)에서 "방송통신직종"의 직무분석과 "국가기술자격검정"의 자격시험제도에 관한 실행방안을 알아본다. 국가직무능력표준은 학벌 중심의 사회에서 능력 중심의 사회로 전환하기 위한 정부의 정책방향에 따라 표준을 구성하였고, 표준에 기반 하여 학교교육 직업훈련 및 자격제도 개편을 하고자 시행되고 있다. 방송통신직종은 대분류가 정보통신이고, 중분류가 방송기술, 소분류가 방송제작기술, 방송플랫폼기술, 방송서비스로 분류되고 있다. 방송통신 직종의 각 세 분류 내에 능력단위를 보고 "국가기술자격검정"의 연관성을 검토하였다. 결과적으로 국가직무능력표준의 직무 능력단위의 수준을 검토함으로서 국가기술자격검정의 자격등급별로 타당성을 비교하였으나 능력단위 수준 및 능력단위의 내용이 가지고 있는 다양한 직업군을 자격검정으로 맞추지 못 할 것으로 판단이 되고, 자격제도의 올바른 시행을 위해서는 세부 항목을 검토하여 세분화하거나 자격검정을 새롭게 분류하여 제도화를 하거나 정비가 필요할 것으로 판단이 된다.