• Title/Summary/Keyword: 종합서비스

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A study to Analyze the Korean National Knowledge Distribution Status and to Generate Suggestions for Developing a Distribution Model (국가지식정보의 유통 현황 분석 및 유통방안에 관한 연구)

  • Lee, Jee-Yeon;Min, Ji-Yeon;Joo, Soo-Hyung
    • Journal of the Korean Society for information Management
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    • v.24 no.3
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    • pp.299-319
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    • 2007
  • Recently, information portals, national institutions, and integrated information centers, which are eager to acquire quality contents, actively share contents. Korean national knowledge is recognized to be superior in terms of its specialty and reliability. Currently, the distribution of national knowledge in Korea is at the beginning stage as the content sharing was intended to enhance the users' accessibility to the information and ease of information use. In this study, we identified the national knowledge distribution status in Korea and abroad by analyzing the roles of the information providers, information search portals, and Korea Knowledge Portal. We also conducted in-depth interviews with six experts, who represent academic institutions, libraries, specialized information centers, and commercial ventures. To enable effective Korean national knowledge distribution, we generated suggestions for the respective information providing services to share and cooperate based on the analysis and tile Interviews.

Effect of Patient-centered Communication of Doctor on Patient Participation : Focusing on Moderating Effect of Trust (의사의 환자중심 커뮤니케이션이 환자참여에 미치는 영향 : 신뢰의 조절효과를 중심으로)

  • Lee, Jong-Hak;Kim, Chan-Jung
    • The Journal of the Korea Contents Association
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    • v.13 no.3
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    • pp.278-286
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    • 2013
  • The main purpose of this study is to examine the effect of patient-centered communication of doctor(facilitating factor, inhibition factor) on patient participation(behavioral participation, emotional participation, informational participation). Concretely, it is confirmed where there are effects of patient-centered communication of doctor to patient participation and whether there are moderating effects of trust between patient-centered communication of doctor and patient participation. In domestic general hospital, 301 samples were for this analysis collected and tested by factor analysis and moderating regression analysis. As a result of this study is as followings. First, it is confirmed that communication facilitating factor have influences on patient participation positively and communication inhibition factor have no influences on patient participation. Second, there are moderating effects of trust between facilitating factor and emotional participation, between facilitating factor and informational participation. Especially, in higher level group of trust, it is confirmed that facilitating factor more influence on emotional participation and informational participation. On the basis of these study results, I suggested theoretical and practical implication for the patient-centered communication and successful medical service.

Influence of Internal Marketing on Customer Orientation and Loyalty in Hospital (병원내부마케팅이 고객지향성 및 충성도에 미치는 영향)

  • Kang, Cheon-Kook
    • The Journal of the Korea Contents Association
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    • v.16 no.2
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    • pp.174-185
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    • 2016
  • Internal marketing is the marketing activities of organizations that have a service mind to give satisfaction to the employees for the satisfaction of external customers. This Study tried to analyse the impacts of internal marketing on the customer orientation and loyalty, collecting a data to use a standardized questionnaires. This Study was conducted for 731 participants in a single general hospital in Gyeonggi Province with factor analysis, correlation analysis and linear regression analysis. The main findings of this study are as follows. First, it was found that the effect of internal marketing on customer orientation had the impact on leadership, internal communication and educational training having the statistically significant effects. Second, it was found that the effect of internal marketing on loyalty had the impact on leadership, internal communication, working environment, compensation and benefits and educational training having the statistically significant effects. Third, the effect of customer orientation on loyalty have the statistically significant effects and it was shown that if a customer orientation go up, there will be higher loyalty. I'm hope that it should be sought concrete plans for internal marketing activity to improve a customer orientation and loyalty.

Effects of Gender Role Attitude and Self-esteem on Attitude Toward Homosexuality among College Students in Korea (한국 대학생의 성역할태도 및 자아존중감이 동성애 태도에 미치는 영향)

  • Jang, Insil
    • The Journal of the Korea Contents Association
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    • v.17 no.8
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    • pp.560-569
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    • 2017
  • This study was a cross-sectional study done to determine the relevance and impact factors of gender role attitude and self-esteem on attitude toward homosexuality among college students. A survey was conducted 201 college students with self-report questionnaire in one university of Ulsan. Data were analyzed using descriptive statistics, t-test, ANOVA, Pearson's correlation, and linear multiple regression with SPSS/WIN(21.0). Factors affecting attitude toward homosexuality included gender, former middle${\cdot}$high schools. Attitude toward homosexuality had a negative correlation with gender role attitude. And gender and gender role attitude accounted for 31.0% of the variance in attitude toward homosexuality. The major factors influencing attitude toward homosexuality were gender and gender role attitude. The more males than females and the more traditional gender role attitude were more negative toward homosexuality. Therefore, it is necessary to provide education program and establish a service program according to gender in order to develope and accept healthy identity of college students for the positive view on homosexuality.

Study on Users' Perception for Establishment of Chungnam Representative Library's Basic Plan (충남대표도서관 운영 기본계획 수립을 위한 이용자 인식조사 연구)

  • Kwak, Seung-Jin;Noh, Younghee;Yu, So-Young;Kim, Jeong-Taek
    • Journal of Korean Library and Information Science Society
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    • v.47 no.3
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    • pp.139-165
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    • 2016
  • In this study, the basic operational plan for Chungnam Representative Library was established to define the function, roles, and operating strategies of the Chungnam Representing Library. A perception survey was conducted among public library users in Chungcheongnam-do and visitors to the provincial government building. Based from the results, Chungnam Representing Library's roles in collection, organization, preservation, and provision of comprehensive library resources in the city and province was shown to be the highest at 25.65%. Moreover, when respondents were asked about their preferred data resource type for collection and management of the Chungnam Representing Library, printed data emerged as the most preferred with an average of 3.96. Depending on the theme, literature was the most preferred, resulting to an average of 4.27. Lastly, when respondents were asked about the type of service that they expect from Chungnam Representing Library, a library that provides good books from various areas and knowledge information was the most demanded at 27.79%.

The Importance-Performance Analysis(IPA) of the Tourism Products as a Means of Railway Transportation (교통운송특성을 중심으로 철도운송 관광상품 IPA 분석)

  • Ju, Yong-Jun;Lee, Yong-Chul
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.10 no.4
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    • pp.900-907
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    • 2009
  • In this research, railway transportation by means of the characteristics of tourism in the selection of railroad tourism and to clarify the difference in IPA is a primary purpose of this research. In addition, the train travel experience would like to clarify the difference in the importance and performance. This research fellows the indication points. First, by means of transportation to select train tourism product is the difference in the importance and performance in the 25 items. Second, the urgent needs to improve part 'Concentrate Here' side of the train, the temperature of the reasonable air-conditioning, and the appropriate means of transport links to the information service has been identified.'Low Priority' side of the entry tourist train operation of the frequency and interval, a total of 26 items, including the efforts of more than the current level of commitment was expected to be unnecessary. Third, according to the experience of sightseeing train railway transportation as a means to help train tourism product selection was the difference in the importance and performance.

The Relationship between Hospital Satisfaction and Loyalty (환자 만족도와 충성도 관계)

  • Kim, Seul-Gi;Kim, Bo-Mi;Park, Hee-Yeon;Kim, Yong-Su;Lee, Duk-Han;Rhee, Hyun-Sill
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.11 no.4
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    • pp.1492-1497
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    • 2010
  • Recently, Patient Related Management(PRM) is focused to be increase the number of patients in hospitals. Therefore, the participants of this research are inpatient(104) and out patient(98) in a tertiery hospital in Seoul also, the research purpose is to analysis the relationship between hospital satisfaction and loyalty in various aspects by questionnaires. In the results, the relationship between hospital satisfaction and loyalty was very significant. Among various hospital satisfactions, the reservation satisfaction for out-patients and non-medical service satisfaction for in-patients were significant factors. In the demographic factors, the relationship between age and the hospital loyalty is significant. Therefore, we should make efforts to increase the patient's satisfaction.

Analysis and Implication of the Collection Development Policy of Public Libraries in Major Cities (대도시 공공도서관 장서개발정책 분석과 제언)

  • Yoon, Hee-Yoon;Kim, Jong-Ae;Oh, Seon-Kyung
    • Journal of the Korean Society for information Management
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    • v.37 no.3
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    • pp.51-75
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    • 2020
  • All public libraries are collection-based knowledge and cultural service institutions. To this end, a collection development policy is an essential and a strategic menu that every library should establish first. Regional central libraries should establish and apply optimal collection development policies to conduct the legal duties as knowledge and information centers and cooperative preservation facilities of the cities and provinces. Thus, this study analyzed and compared in detail the collection development guidelines (draft) and regulations of regional central libraries in Korea and the collection development policies of metropolitan public libraries abroad. Results showed that the policies of domestic regional central libraries were simply practical guidelines while those in most developed countries were substantial in format and content. All regional central library systems should establish and document collection development policies based on the importance of collection development, future-oriented thinking, and strategic decision. The study also suggested the basic principles and the format for this purpose.

Success and Failure Case Analysis of Crowdfunding : Focused on Community Art Project (크라우드펀딩의 성공·실패 사례분석 : 커뮤니티 아트 프로젝트를 중심으로)

  • Kwon, Hyeog-In;Lee, Seoung-Ha;Na, Yun-Bin
    • The Journal of the Korea Contents Association
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    • v.14 no.7
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    • pp.125-136
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    • 2014
  • The purpose of this study is to derive a implications for and analysis a CrowdFunding cases in order to activate domestic Community Art. First, in the area of culture and art of CrowdFunding platform, search for Community Art' projects were selected examples of success and failure. As a result, differences in sample were compared in five items of Confidence & Information & Communication & Content & Benefit aspect etc,. Additional total analysis result, Genre and Period, clear differences in terms of compensation and Promotion occurred, as well as the need to develop new goods and services compensation was raised. Based on these implications, this study is to be a practical implication to Community Art of difficult to create its own fundraising. On the other hand, we suspect the environment of the domestic previous research related to the evaluation of Community Art is insufficient, and so must be concurrent also study the framework of analysis and systematic evaluation to complement these parts in the future.

Drinking Behaviors of Employeees in Farming and Fishing Communities (농어촌지역 직장인의 음주실태)

  • Yang, Seung-Hee;Kim, Jee-Hee
    • Proceedings of the KAIS Fall Conference
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    • 2012.05a
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    • pp.25-29
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    • 2012
  • 본 연구의 목적은 농어촌지역의 음주문제 관련 상담센타, 사업장 중심의 절주 프로그램이나 치료 서비스가 취약한 형편이어서 농어촌 지역 직장인의 음주문제에 대한 대책을 마련하고자 하는데 있다. 본 연구의 대상자는 일 농어촌 지역에 거주하는 20세 이상의 남녀 직장인 530명을 대상으로 하였고, 설문에 동의하여 회수된 설문지는 512부였으며 이중 부실하게 응답한 12명의 자료를 제외한 500명의 자료를 최종 분석대상으로 하였다. 자료수집은 2007년 6월 12일부터 2007년 8월 25일까지 시행되었으며, 설문지의 내용을 이해하며 의사소통이 가능한 자에게 본 연구의 취지를 설명하고 연구에의 참여를 동의한 대상자에게 구조화된 설문지를 이용해 자료를 수집하였다. 1. 본 연구에 참여한 대상자의 음주에 대한 인식은 긍정적 인식의 평균은 2.93, 부정적 인식의 평균은 3.18로 나타났다. 2. 음주행태에서 음주경험여부는 현재 음주자가 79.7%로 가장 많았고, 비음주자 13.1%, 과거 음주자 7.2%로 나타났다. 음주빈도는 음주경험이 있는 대상자 중 '월 2-4회 마시는 경우'가 38.2%로 가장 많았고, 평소 음주량은 '소주 10잔 이상'이 34.6%로 많았으며 '소주 3잔 이상'인 경우가 전체 대상자의 92.2%를 차지하였다. 3. 대상자의 문제음주 정도 및 특성은 전체 대상자 중 CAGE를 통해 선별된 알코올 의존자(4개 문항 중 2개 이상이 그렇다고 응답하면 알코올 의존으로 규정)의 비율이 96명(25.1%)이었고, AUDIT를 통해 선별된 문제성 음주자(8점 이상)의 비율은 241명(64.8%)으로 나타났다. 4. 대상자의 음주로 인한 질병은 위장계 질환이 31.3.%로 가장 많았다. 이상의 연구결과를 종합해볼 때, 농어촌지역 직장인의 음주문제에 관한 구체적인 해결방안으로는 음주 문화에 대한 인식개선과 산업체 중심의 절주사업이 필요하며 농어촌 직장인 중 문제음주자 및 알코올 의존자의 조기발견 및 관리를 위한 알코올중독 예방 교육 및 진단 치료에 관한 교육 프로그램 개발이 필요하다.

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