• Journal of Korea Society of Industrial Information Systems
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• v.27 no.5
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• pp.99-117
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• 2022

This study examines the effect of customer experience management capability of a bank and job satisfaction and customer orientation of the frontline employee in bank. The proposed research model and developed hypotheses were tested using structural equations modeling based on data collected from 321 employees working in banks. The results of the study confirm the positive effects of employee training, employee empowerment, employee evaluation, cross functional work of customer experience management capability is job satisfaction and customer orientation. But channel integration is not supported job satisfaction and customer orientation. Performance management influenced customer orientation through job satisfaction. The study provides On a theoretical level valuable insights into the customer experience management competency at the organizational unit and but there is also a limitation that firms the is limited.

• Journal of the Korean Society for information Management
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• v.22 no.2 s.56
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• pp.229-251
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• 2005

Many Korean financial firms have built knowledge management systems, however, most of the systems have fragmentary ideas or suggestions. This study proposes the model of ontology-based knowledge repository through which one could integrate knowledge for business use in the BPM environments. The knowledge includes implicit and explicit knowledge. library materials, documents, and information for experts as well. In order to get basic ideas for this model, case studies utilized interviews and surveys were conducted targeting at four Korean banks' knowledge managers, librarians and thirty staffs.

• Journal of Korean Society of Forest Science
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• v.82 no.4
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• pp.337-346
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• 1993

Experiments were performed to find out the effects of simulated acid rain(SAR) of pH 4.0 or pH 2.5 for 12 weeks on stomatal resistance, wettability and anatomical changes in Quercus acutissima and Ginkgo biloba seedlings. As a control, distilled water with a pH 6.5 was also sprayed. Stomatal resistance of Q. acutissima and of G. biloba remarkably increased after exposure to SAR. SAR increased the wettability of Q. acutissima leaves measured with water blue solution and of G. biloba leaves measured by leaf contact angle method. Anatomical changes in the leaves of Q. acutissima affected by SAR were the partial damage of epidermis and parenchymatous cells. Scanning electron microscopical observation showed that the number of trichomes in the leaves of Q. acutissima treated with SAR markedly decreased and the erosion of epicuticular wax was significant. No distinct damage was found in the G. biloba leaves at pH 4.0, while epidermis and vascular tissue were collapsed at pH 2.5. No significant alteration of surface structures in this tree species was observed.

• Korean Journal of Poultry Science
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• v.37 no.1
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• pp.23-33
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• 2010

The current study was performed to develop natural bio-active substances as additives for the production of high quality broiler chickens. A total of 120 male 3 day-old broiler chicks were randomly allocated to CON (control), GK2.5 (ginkgo leaf 2.5%), GK5.0 (ginkgo leaf 5.0%), PK2.5 (pumpkin 2.5%) and PK5.0 (pumpkin 5.0%) of five groups in cages (24 birds per group). All birds were fed corresponding diets from 3 to 35 d of age and determined growth performance and biological parameters including blood biochemical profiles, antioxidant status and intestinal microflora. During the entire feeding trial, GK5.0 and PK5.0 groups resulted in a significantly (P<0.05) higher FCR than GK2.5 and PK2.5 groups. Plasma triglyceride significantly (P<0.05) increased in GK5.0 group compared with the other groups, and the level of alanine transaminase (ALT) increased (P<0.05) in GK5.0 and PK5.0 groups compared with that in PK2.5 group. Dietary addition of ginkgo leaf and pumpkin significantly (P<0.05) increased superoxide dismutase (SOD) and glutathione peroxidase (GSH-Px) in the small intestine. Also, the addition of 2.5% ginkgo leaf significantly (P<0.05) increased the activities of SOD, GSH-Px and glutathione-S-transferase (GST) in the liver. Futhermore, muscle GST activity significantly (P<0.05) enhanced by dietary addition of ginko leaf and pumpkin. However, the level of lipid peroxidation (MDA) in the small intestine and muscle turned to be higher (P<0.05) in PK5.0 group. The colony forming units (CFU) of E. coli in intestinal digesta significantly (P<0.05) decreased in both ginko leaf and pumpkin supplemented groups compared with CON group. In conclusion, dietary addition of 2.5% ginko leaf and pumpkin as dietary sources can be applicable for the production of high quality broiler chickens.

• The Journal of Information Systems
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• v.6 no.2
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• pp.1-28
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• 1997

정보시스템 기능이 아웃소싱이 정보시스템 효율과 효과성을 향상시킬 수 있는 전 략으로 고려됨에 따라 소싱유형의 결정요인을 식별하는 것은 중요하다고 할 수 있다. 본 연 구는 은행 산업에 있어서 데이터 처리 서비스의 소싱결정에 영향을 주는 요인을 조사하였 다. 아웃소싱을 관리적 혁신으로 볼 때, 혁신특성으로서 상대적 이점과 위험성이 소싱 유형 의 중요한 결정요인으로 제시된다. 미국의 1,000개 은행을 대상으로 한 현장연구(field survey)의 결과는 상대적 이점과 보안위험이 소싱유형 및 아웃소싱 선호도와 유의한 관계가 있다는 것을 보여주었다. 또한 대규모 은행이 소규모 은행보다 아웃소싱에 대해 더 큰 자율 성 위험을 가지고 있는 것으로 나타났다. 그러나 자율성 위험과 두 종속 변수와의 관계에 대해서는 비일관적인 결과가 나타났고, 정보시스템 기능의 중요성과 소싱유형 및 선호도와 의 관계, 조직규모와 상대적 이점과의 관계를 연구결과가 충분히 지지하지 못하고 있다.

• The Transactions of the Korea Information Processing Society
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• v.7 no.8
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• pp.2361-2369
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• 2000

Increased competitionfrom non-bank financial serviecs and the advent of new informationand telecommunication technologies have forced banks to expedite the adoptionof electroni banking. In this thesis we identify factors that affect PC bankimg utilization. Empirical data analysis was performed for eight Korean banks. A relatively significant relationship was fuoung between the level of tecnological factors and PC banking utilization while no such relationships were foung between organizational factors and PC banking utilization.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 1995.09a
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• pp.415-419
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• 1995

소위 '무한경쟁'과 '경영혁명'이라는 시대조류에 따라 모든 기업들이 너나 할 것 없이 조직혁신의 대열에 합류하면서 '인사파경', '신인사제도', '학습조직'등 다양한 개념과 제도가 기업현장에 등장하고 있다. 이와 더불어 '구성원의 욕 구'와 '조직의 생존논리' 사이에 형성되어 있던 힘의 균형이 점차 조직의 생 존논리 쪽으로 기울어지면서, 그간 기업의 발전을 위해 전력해 왔던 중간관 리자들이 심리적 압박감과 함께 점차 여과되어지는 추세에 있다. 본 논문은 이러한 현상에 주목하면서 'K'은행의 관리자를 대상으로 한 설문조사를 토대 로 바람직한 중고령자 대책의 방향을 살펴보려는데 그 목적을 두고 있다.

• Journal of Digital Convergence
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• v.17 no.7
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• pp.49-58
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• 2019

Major objective of the study are to analyze the trends of domestic research on pure play internet banks and to propose the future research directions of the ares. To achieve the objectives, this study first summarize the basic concepts and current status of pure play internet banks, establish analysis criteria, and analyze 56 papers based on the criteria. Major research results and future research directions are summarized as follows: non-empirical research should utilize mathematical/conceptual model rather than opinion/guidance, and empirical research should employ secondary data analysis method; in case of the individual level analysis, research on the bank personnel, and on use/outcome of customers should be performed; more organizational level studies should be performed; and in case of societal level research, impact of the pure play internet banks should be analyzed in depth.

• Journal of Korean Library and Information Science Society
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• v.34 no.3
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• pp.231-257
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• 2003

To creation of the competitive power have an effect on the competitive mind, the practical experience, know-how based knowledge share, and an organizing culture. Here gets accomplished a cognition and the way of thinking conversion about the importance of knowledge information management. This study aims to grope a role of bank and an improved plan to what one of knowledge information management in the bank. The research and analysis consist of knowledge information share and the influence on knowledge information management and a variety of cognition level in the case of Korea.

• KDI북한경제리뷰
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• v.23 no.9
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• pp.67-80
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• 2021

북한은 최근 당중앙위원회 제8기 제3차 정치국 확대 회의에서 주민들에게 필요한 소비품의 생산을 늘리기 위해 경공업 공장들에 원자재들을 우선 보장하는 규율을 확립하고, 소비품 생산과 공급을 계획적으로 실속 있게 조직하여야 한다는 것에 대하여 언급하였다. 이것은 코로나19로 모든 무역활동이 중지된 상황에서 필수품의 생산을 늘려 이에 대한 내수시장을 일정 정도 확보하려는 의도로 해석된다. 본고에서는 원자재 구매, 생산과 판매 등 은행을 통한 북한의 기업관리에서 수요자와 공급자 간에 실질적으로 적용되는 다양한 결제방법을 계좌(돈자리) 개설, 제출 단위와 적용 근거, 해당 서류들을 따라가며 고찰함으로써 북한기업의 실질적 운영에 대한 구체적인 이해를 돕고자 한다. 자료로는 관련 도서와 문헌, 북한 관련법, 간행물 등을 참고하였다.