• Title/Summary/Keyword: 조직갈등 관리

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'일과 삶 균형' 정책과 정책 부합성이 조직효과성에 미치는 영향에 관한 연구: 공공조직과 민간조직 비교를 중심으로

  • Kim, Seon-A;Kim, Min-Yeong;Kim, Min-Jeong;Park, Seong-Min
    • Korean Public Administration Review
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    • v.47 no.1
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    • pp.201-237
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    • 2013
  • 본 연구는 효율적 인적자원관리의 실행과 유지에 있어서 '일과 삶 균형(WLB: Work-Life Balance)' 정책의 중요성을 이론적·실증적 접근방식으로 규명하고자 하였다. 특히 본 연구에서는 WLB 정책을 유연근무제, 친가족정책, 개인신상지원 프로그램 등 3가지 차원으로 구분하여 제시하였으며, 분석대상을 공공조직과 민간조직으로 구분하여 기존 연구와의 차별화를 도모하였다. 연구모형 개발과 가설검증을 위해 제3차 여성가족패널(KLoWF) 자료를 바탕으로 WLB 정책과 정책 부합성, 직무만족도, 이직의도 간의 관계를 분석하였으며, 설문조사를 통한 양적 분석의 한계를 보완하기 위하여 공공조직 및 민간조직 여성 근로자와의 심층 인터뷰를 통한 질적 분석을 병행하였다. 분석결과, WLB 정책과 조직 효과성 간의 관계에 있어 공공조직과 민간조직 간의 유의미한 차이가 있음을 확인할 수 있었으며 심층 인터뷰를 통해 이러한 결과가 공공조직과 민간조직의 상호 이질적인 조직 문화, 제도, 구조적 특성에 기인하고 각 영역 구성원들의 서로 다른 욕구 및 동기 유발 체계에 의한 것임을 발견할 수 있었다. 이러한 분석결과를 바탕으로 본 연구에서는 각각의 조직 특성에 맞는 수요자 친화형 WLB 정책 구축의 필요성을 제안하고, WLB 정책 시행 측면의 문제점 및 개선방안 등을 제시하였다.

The Effect of Task-Conflict on Job Attitudes : The Mediating Effects of Communication (과업갈등이 직무태도에 미치는 영향 : 커뮤니케이션 만족의 매개효과)

  • Jeong, Hyeon-Dal;Baek, Yoon-Jung
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.17 no.7
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    • pp.192-203
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    • 2016
  • The purpose of this study is to investigate the effects of task conflict on job attitudes (organizational commitment & job satisfaction), focusing on the mediating effects of supervisory communication & co-worker communication. Recently, the importance of communication as a research topic has been increasing. According to prior research, communication satisfaction has a positive effect on job performance. However, studies which take into account the different types of communication are lacking. Therefore, this study considered two types of communication (supervisory communication and coworker communication). A research model and hypotheses were developed in order to examine the theoretical research issues and questions. The sample consisted of 280 survey data drawn from employees in firms located in Korea. The data was analyzed by the statistical packages, SPSS 21.0 & AMOS 21.0 for Windows. The findings of the analysis are as follows. Firstly, it was found that task conflict had a negative (-) effect on organizational commitment & job satisfaction. Therefore, H1a & H1b are supported. Secondly, it was found that task conflict had a negative (-) effect on supervisory communication. Therefore, H2a is supported. However, it did not have a significant effect on co-worker communication. Hence, H2b is not supported. Thirdly, as regards the mediating effect of supervisory communication, it was found that supervisory communication mediated the effect of task conflict on job attitudes (organizational commitment & job satisfaction). Therefore, H3a & H3b are supported. Finally, the mediating effect of co-worker communication was not significant. Therefore, none of the sub-hypotheses of H4 are supported. Based on these findings, this study suggested directions for future research.

조직간 정보시스템 유형별 위험 관리

  • 김미숙;김유일
    • Proceedings of the CALSEC Conference
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    • 1999.11a
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    • pp.713-720
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    • 1999
  • 최근 조직간정보시스템의 연구는 조직간 전략적 협력을 형성함에 있어서 발생될 수 있는 잠재적 갈등의 위험 인지에 초점을 두고 있다. 기존 연구 대부분은 조직간의 위험발생에 있어서 경제적 관점의 위험에만 초점을 맞추고 있다. 이는 조직간 기술적 호환과 관련된 기술적 문제, 조직상호간의 활동, 서로 다른 문화ㆍ전략 차이간의 조정에 요구되는 사회정책적 문제는 고려하지 않고 있어서 조직간의 합리적이며 경제적인 협력적 동맹관계를 논의하는데는 충분치 않다. 따라서 조직간 협력적인 동맹관계를 다루기 위해서는 기존의 경제적 관점에 기술적 관점, 사회정책적 관점을 추가한 세가지 측면에 대한 고려가 필요하다. 본 연구에서는 먼저 조직간 정보시스템의 개념적 특성을 살펴보고, 조직간의 상호의존성, 구조적 특성, 기술, 조정매카니즘 요소등에 의해 정보자원공유, 가치사슬망, 네트웍 형태의 세 가지 유형으로 구분하여 각 유형별에 대한 경제적, 기술적, 사회정책적 관점의 위험을 분석하고 위험을 최소화하기 위한 관리방안을 제시하고자 한다.

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Analyses of Types of Conflict Perceived by Teachers and Coping Methods (교사들이 인식하는 갈등 유형과 대응 방법 분석)

  • Kim, Jin Cheol;Yoon, So Hee
    • Journal of Industrial Convergence
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    • v.19 no.1
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    • pp.43-51
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    • 2021
  • This study aims to implement analyses of types of conflict perceived by teachers and coping methods. Researchers analyzed 561 survey responses of elementary and secondary teachers using independent t-test and ANOVA. Results are as follows. First, regarding perception of teacher conflict, there were statistically significant mean differences by teacher role, status, and location for conflict toward colleague, parents, and policy, by teacher role and status for conflict toward students, by location for conflict toward administrators, and by teacher role and location for conflict toward staff. Second, in regard to coping methods, gender and teacher status in coping methods for students and gender and teacher role in coping methods for policy showed different aspects in the number of responses. Researchers suggested principals' understanding organizational conflict and enhancing conflict management skills and teachers' discussing strategies for conflict resolution.

Relationship of Nurse Practice Environment and Work-Family Conflict to Job Satisfaction in Hospital Nurses in Korea (병원간호사의 간호실무환경, 업무-가족 갈등과 직무만족도와의 관계)

  • Ko, Yu Kyung
    • Journal of Korean Academy of Nursing Administration
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    • v.19 no.2
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    • pp.207-216
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    • 2013
  • 연구목적: 본 연구는 병원간호사에게 보다 편안하고 건강한 업무환경을 제공하는 것의 중요성을 병원관리행정가, 교육가, 간호관리자에게 알려주는데 필요한 기초 자료를 제공하고자 수행하였다. 연구방법: 연구진행에 동의한 5개의 종합병원을 선정하여 구조화된 설문지를 이용하여 2010년 7월에 자료를 수집하였다. 연구결과: 직무만족도에 가장 큰 영향을 미치는 요인으로는 간호실무환경으로 긍정적인 영향을 미치는 것으로 나타났으며, 그 다음은 업무-가족 갈등으로 부정적 영향을 미치는 것으로 나타났다. 설명변수는 직무만족도를 39% 설명하는 것으로 나타났다. 결론: 본 연구의 결과 간호실무환경과 업무-가족 갈등이 간호조직에서의 성과인 직무만족도에 중요한 요인으로 나타났다. 따라서 업무환경을 더 매력적으로 만들고, 업무-가족 갈등을 감소시키는 전략은 경력간호사의 보유와 질적 간호를 향상시키는데 도움이 될 것이다.

The Study on the Family-Friendly Organizational Culture for Enhancing the Job Engagement of the Married Female Social Worker in the Social Welfare Organization (사회복지기관 기혼 여성 사회복지사의 일과 가정 양립을 위한 가족 친화적 조직문화에 대한 연구)

  • Song, Yoomee;Lee, Sunja;Lee, Jesang
    • Korean Journal of Social Welfare
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    • v.65 no.4
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    • pp.317-340
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    • 2013
  • The modern society has undergone the fast change of the family structure and labor market. Particularly, the compatibility of work and family life became the era's agenda while the labor force participation rate of the women increased. However, the family-friendly organizational culture was not created and the job engagement of the married female workers was decreased. The married female workers complained of suffering due to the work and family conflict. This research was conducted to study a relationship between family-friendly organizational culture and job engagement of married female social workers, and secondly to investigate if family conflict affect the relationship. From the results of the study, it was known that family-friendly organizational culture has effect on the job engagement, and work and family conflict play an intermediary role between the organizational culture and job engagement. Therefore, it can be explained that family-friendly organizational culture enhances the job engagement of married female social workers, and the culture would be a good measure of the compatibility of work and family life. Based on the study, it is suggested that public relation and education need to be preceded for the spread of family-friendly organizational culture by national initiated programs. Secondly, in terms of welfare organization, related regulations and guidelines need to be prepared, and thirdly, in the view of individual respect, members of family should have their own rights to put forth an opinion grandly with firm faith of the compatibility of work and family life.

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The Effect of Professionalism on the Dual Commitments of Records Management Professionals in ROK Army (육군 기록관리 전문인력의 전문직성이 이중몰입에 미치는 효과에 관한 연구)

  • Park, Minyoul;Kim, Giyeong
    • Journal of Korean Society of Archives and Records Management
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    • v.20 no.2
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    • pp.85-106
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    • 2020
  • This study aims to identify the relationship between commitment to the profession and commitment to the organization, and the effect of professional development on the dual commitments to the organization and the profession. After establishing concepts through a literature review, the study designed a questionnaire survey in which 104 out of 135 (77.0%) record management field officials responded. This study provides a firm basis for urging the army to change its perception toward record management professionals' specialty and their commitment to the profession. Furthermore, this change will ultimately lead to a higher commitment to the organization.

Effects of Nurse Managers' Conflict Management Styles on Nurses' Leader Trust and Organizational Commitment (간호관리자의 갈등관리유형이 간호사의 리더신뢰와 조직몰입에 미치는 영향)

  • Choi, Young Ae;Lim, Ji Young;Lee, Eun Hye
    • Journal of Home Health Care Nursing
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    • v.25 no.3
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    • pp.215-223
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    • 2018
  • Purpose: The purpose of this study was to investigate effects of nurse managers' conflict management styles on nurses' levels of leader trust and organizational commitment. Methods: For this study, a descriptive survey design was used. The participants were 165 nurses who had worked more than 1 year in a university hospital. Data were collected from September 1 to September 10, 2016, using a self-report questionnaire. The collected data were analyzed using descriptive statistics, t-tests, ANOVA, Scheffe's tests, Pearson's correlation coefficients, and multiple regression analysis. Results: Among the nurse managers' conflict management styles, the problem-solving style was positively correlated with both leader trust and organizational commitment. Concession-avoiding and control-leading styles were negatively correlated with both variables. Furthermore, the problem-solving style was found to have significant influence on both leader trust and organizational commitment. Conclusion: In order to more actively cope with conflict situations occurring in the nursing work environment, nursing managers need to exhibit more effective attitudes of conflict management. This study suggests that the problem-solving style is a desirable conflict management style in terms of increasing leader trust and organizational commitment.

An Empirical Analysis of the Conflict Research Trend in the Field of Public Administration (행정학 분야에서의 갈등 연구경향 분석)

  • Byun, Sung-Soo;Bae, Jeong-Hwan
    • The Journal of the Korea Contents Association
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    • v.10 no.1
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    • pp.365-371
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    • 2010
  • The research purpose of this paper is to afford a base data and a research direction for the effective conflict management. For this, this article analyzed the conflict research trend in the field of public administration. According to empirical analysis, the main research results are as follows. First, a published article number go on increasing in proportion to publication year. Second, a one-research paper have showed 71.2% of all papers because of limited researcher in the field of conflict research. Third, research paper which did not receive a research expenses have showed 73.1% of all papers. Fourth, research paper that used a empirical analysis and case study have showed 80.8% of all papers in the methodology of conflict. Fifth, the research purpose that aimed to propose an alternative and practical analysis have showed 91.3% of all papers. Sixth, about the research contents, it have showed each 50.0%(administration/institution and facilities location), 80.8%(interorganization conflict), 76.0%(intergovernment, between government and public), 64.5%(with local government) in a field, a level, a party, a relation of the conflict.

The Relationship between Family-Friendly Policies and the Childbearing Intentions of Female Managers: The Mediating Effect of Family-Friendly Supervisor Support and Work-Family Conflict (기혼 여성 관리자의 가족친화제도 운영 인식과 후속출산계획 간의 관계: 가족친화적 상사지원인식 및 일·가정 양립 갈등의 매개효과)

  • Kang, Hara
    • Journal of Family Resource Management and Policy Review
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    • v.25 no.2
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    • pp.25-39
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    • 2021
  • The purpose of this study was to investigate the influence of family-friendly policies on married female managers' desire for an additional child and the mediating effects of family-friendly supervisor support and work-family conflict. The analysis included 480 married female managers from the 7th survey of the 2018 Korean Women Manager Panel. Family-friendly policies were found to have an indirect effect on the desire for an additional child via family-friendly supervisor support and work-family conflict. These findings emphasize the importance of not only implementing family-friendly policies, but also creating a culture that supports them. Based on the results, approaches to interventions in the workplace to reverse the current trend of low fertility are discussed.