• Proceedings of the Korean Society for Information Management Conference
• /
• 1995.08a
• /
• pp.73-76
• /
• 1995

오늘날 정보봉사기관이나 도서관에서는 인터넷(internet)을 이용하여 적극적인 이용자 정보봉사가 가능한 시점에 와있다. 본 논문에서는 정보봉사기관에서 인터넷을 통한 효율적인 정보봉사의 방안을 제시하고, 인터넷을 통해 전문적인 정보봉사를 하는 사서의 자질에 관해 논하고자 한다.

• Journal of Korean Library and Information Science Society
• /
• v.41 no.2
• /
• pp.61-80
• /
• 2010

The purpose of this paper is deriving philosophical foundations of information services by clarifying its concepts and attributes. Clarifying its concepts and attributes is based on the origin of the term information services, definitions and contents, historical and social perspectives. The theory of information services was reorganized by logically demonstrating that the term "information services" is most suitable name to represent its essence, attributes, and activities. The philosophy of information services has the key elements as instruction, information, guidance, and service in humanistic aspects which have been shown consistently in the origin of the term, definitions, historical and social perspectives. This paper tried to establish philosophical basis for information services that is focused on these elements.

• Journal of Korean Library and Information Science Society
• /
• v.38 no.4
• /
• pp.299-323
• /
• 2007

This study investigates both arbitrariness and misrepresentation in the terminology of Korea's LIS field with an example of the term 'information services.' The focus is on analyzing the differences in the Term's history and theoretical base between American LIS field and Korea's. Discussed in details are the popularity and usage of the Term in Korea's LIS field and libraries. The ultimate intention of this study is to motivate the Korea's LIS scholars to endeavor for theoretical accomplishments with regard to 'information services,' which can justify the change of term from 'reference services' to 'information services.'

• Journal of Korean Library and Information Science Society
• /
• v.40 no.2
• /
• pp.207-221
• /
• 2009

Reference services that use e-mail to receive reference questions and provide responses were developed as early digital reference services in the library field. However, librarians and users found that e-mail based reference services had some weak points when compared with traditional face-to-face reference services. As a result, libraries have started to create real-time reference services, which are similar to traditional face-to-face reference services through the use of synchronous chat software. Such chat reference services are focus of this paper. This paper approaches chat reference services as one of the services provided by libraries. Based on the understandings of the unique characteristics of services and the concept of "service quality", this paper tries to suggest appropriate marketing strategies of chat reference services.

• Journal of Korean Library and Information Science Society
• /
• v.40 no.2
• /
• pp.183-206
• /
• 2009

At present there is a increasing interest on dyslexia, not only medical science, psychology and linguistics but also special education studies in Korea. Unfortunately that is not yet in library and information sciences. This study is intended to develop the service model of the public libraries for dylexics in Korea. In order to accomplish the intention, the service models of the public libraries are benchmarked in the northern European countries, namely, Sweden, Denmark, and Finland. The service model developed in the study is applicable in school and university libraries as well.

• Proceedings of the Korean Society for Information Management Conference
• /
• 1998.08a
• /
• pp.51-54
• /
• 1998

정보봉사기관에서 이용자 인터페이스가 좋은 인터넷의 WWW서비스와 데이터베이스를 연동한 웹 데이터베이스를 이용한 정보봉사가 늘고 있다. 본 고에서는 정보봉사기관에서 웹 데이터베이스의 도입, 선정, 활용에 이르는 전반적이고 실무적인 내용으로 고찰하고자 한다.

• Journal of Information Management
• /
• v.25 no.2
• /
• pp.61-94
• /
• 1994

The development of libraries services has been influenced by the nature and the changes of social environment where the library's functions are ultimately fulfilled. Community information services of libraries are designed to cope with the changes more efficiently in information society. In this paper, the concept and background of community information services are introduced and expected benefits of offering them are discussed. In addition, based on the results which examination 19 public libraries in seoul, some recommendations for effective community information services are suggested.

• Journal of the Korean BIBLIA Society for library and Information Science
• /
• v.12 no.1
• /
• pp.157-169
• /
• 2001

The purpose of this study is to explore the ways to improve public library community information services in the Internet environment. It first examines the concepts and current contexts of community information flow, illustrates successful cases of public library community information services, and then, suggests public libraries provide gateways to the community information on the Internet. The needs for research to guide public library community information services and continuing education for public librarians are also presented.

• Proceedings of the Korean Society of Computer Information Conference
• /
• 2016.01a
• /
• pp.151-152
• /
• 2016

본 논문에서는 대학이 보유하고 있는 인적 물적 자원의 효율적인 관리와 지역사회 자원봉사활동 연계를 중심으로 지역사회에서의 대학의 역할과 자원봉사활동 강화 방안을 모색하고자 하는데 연구의 중점을 두었다. 먼저, 대학의 자원봉사활동을 지속적으로 발전시키기 위해서 다양한 정책개발이 필요하다. 둘째, 일상생활보조나 단순봉사활동 보다는 전문화된 자원봉사 프로그램이 필요하다. 셋째, 자원봉사 활동이 대학생들에게 반강제적으로 실시되는 측면도 있어, 자원봉사에 대한 인식 개선이 필요하다. 넷째, 대학생 자원봉사활동이 지역사회에서 지속적으로 이루어질 수 있도록 체계적인 자원봉사체제 확립이 이루어져야 한다.

• Journal of the Korean Society for Library and Information Science
• /
• v.45 no.1
• /
• pp.11-27
• /
• 2011

This paper aims to seek ways of optimizing the operations of Collaborative Digital Reference Service(CDRS) in Korea. CDRS tries to specialize the reference service through world-wide collaborative service. In this study seven international CDRS services including "QuestionPoint" operated by ALA and one national service, "Ask a Librarian" by the National Library of Korea were surveyed. A focused analysis of CDRS in Korea shows not only a sharp increase in use by the public, but also much application in research and academic activities by university students and workers.