• Title/Summary/Keyword: 절차 공정성

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The Effect of Ethical Management on Performance of Retailer-Vendor Relationship: The Mediating Effect of Equity from Vendor Perspective (소매업체-공급업체 관계에서 윤리경영 평가가 관계성과에 미치는 영향: 공급업체 공정성 지각의 매개효과를 중심으로)

  • Hur, Won-Moo;Park, Jin-Yong;Kim, Min-Sung
    • Journal of Distribution Research
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    • v.13 no.2
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    • pp.59-78
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    • 2008
  • The purpose of this study is to investigate the effect of vendor perceived equity on the performance of retailer-vendor relationship. The empirical study of 386 vendors identified the following results. First, retailers' ethical management positively influenced on vendors' perception on procedural justice and interactional equity, whereas boundary personnel's ethical management positively influenced only on interactional equity. Second, distributive equity was positively influenced by procedural equity and interactional equity. Third, the performance of retailer-vendor relationship was directly affected by distributive equity and interactional equity, whereas procedural equity indirectly influenced on the relationship via distributive equity.

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Antecedents of Organizational Citizenship Behavior: The Mediating Role of Leader-member Exchange (조직시민행동의 선행요인에 관한 연구: LMX의 매개효과를 중심으로)

  • Lee, Ung Hee;Kim, Hye Kyoung
    • Journal of Digital Convergence
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    • v.13 no.1
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    • pp.151-162
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    • 2015
  • The main purpose of this study was to find antecedents of organizational citizenship behavior(OCB) and to investigate the mediating role of leader-member exchange(LMX). This study categorized the factors that influence OCB and LMX into individual(distributive and procedural justice), group(transformational leadership and team empowerment), and organizational levels(complexity). A total of 773 cases were used in this study, which were collected in one of industrial complexes. The research participants were any employees who participated in their work by collaborating with their co-workers. This study found that procedural justice, transformational leadership, and team empowerment had positive influences on OCB, and distributive justice, procedural justice, transformational leadership, team empowerment, and complexity significantly influenced LMX. Moreover, LMX played a mediating role in the relationship between each of the five input variables and OCB.

A Markov Chain Representation of Statistical Process Monitoring Procedure under an ARIMA(0,1,1) Model (ARIMA(0,1,1)모형에서 통계적 공정탐색절차의 MARKOV연쇄 표현)

  • 박창순
    • The Korean Journal of Applied Statistics
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    • v.16 no.1
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    • pp.71-85
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    • 2003
  • In the economic design of the process control procedure, where quality is measured at certain time intervals, its properties are difficult to derive due to the discreteness of the measurement intervals. In this paper a Markov chain representation of the process monitoring procedure is developed and used to derive its properties when the process follows an ARIMA(0,1,1) model, which is designed to describe the effect of the noise and the special cause in the process cycle. The properties of the Markov chain depend on the transition matrix, which is determined by the control procedure and the process distribution. The derived representation of the Markov chain can be adapted to most different types of control procedures and different kinds of process distributions by obtaining the corresponding transition matrix.

A Empirical Study on the Effect of Union Procedural Justice and Union Support on the Militancy (노조의 절차공정성과 노조지원이 투쟁성에 미치는 영향에 관한 연구)

  • Lee, Kwang-Hee;Lee, Kyung-Ryul;Youm, Kyu-Yul;Song, Gyo-Seok
    • Journal of Industrial Convergence
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    • v.4 no.1
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    • pp.67-85
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    • 2006
  • The purpose of this study is to examine the effect of union's procedural justice and support on the millitancy. Results indicated that union member's procedural justice and interaction justice perceptions affect on the union support, and the union support has a positive effect on the millitancy Implications and limitations are discussed.

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A Study of Resistance to Change by Organizational Politics and Fairness in The Split-offs Firms (분할 기업에서 조직정치지각과 공정성에 따른 변화저항 연구)

  • Kim, Sung Gun;Jung, Byoungho;Kim, Joongwha
    • Journal of Digital Convergence
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    • v.16 no.4
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    • pp.55-67
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    • 2018
  • The organizational politics strengthened resistance to change. This study explores how the organizational political perception and fairness in split firms affect resistance to change. The analysis showed that the boss's and colleague's politics is minimized by its distributional fairness and procedural fairness. The organizational politics strengthened resistance to change. Additionally, mediating effects of fairness were analyzed. As a result, it was revealed that the perception of organized politics by bosses and that colleagues' perception of organizational politics affected resistance to change based on distributional fairness. However, it was shown that procedural fairness had no mediating roles between organizational politics and change resistance. There is a need to pay keen attention to distributional fairness to minimize the resistance to changes of organizational members at the split. If distributional fairness is not secure, Members will be a political behavior.

The Effect of Organizational Justice and Empowerment on Customer Orientation -For Small and Medium-sized Journalists- (조직공정성과 임파워먼트가 고객지향성에 미치는 영향 -중소언론사 종사자를 대상으로-)

  • Im, Eun-Young;Yi, Seon-Gyu
    • Journal of Convergence for Information Technology
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    • v.8 no.1
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    • pp.291-300
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    • 2018
  • The purpose of this study is to analyze the effect of Organizational justice and Empowerment on customer orientation. As a factor affecting customer orientation, sub - variables of organizational justice were set as dstributive justice, procedural justice and interactional justice, and sub-variables of empowerment were set as meaning, competence, self-determination, and impact. As a result of analysis, the dstributive justice, procedural justice, and interactional justice of organizational justice were analyzed as factors influencing customer orientation. competence, self-determinationr, and impact factors were analyzed as factors affecting customer orientation. However, the meaning of the empowerment did not affect the customer orientation. The work environment of small and medium-sized journalists is performing work without restriction of time and space in internet environment. This environment is a digital environment that we have not experienced before. However, organizational justice and empowerment factors are analyzed as important influences on customer orientation as same as previous research results.

Influence of Perceived Justice with Service Recovery on Customer Satisfaction and Behavioral Results (서비스복구의 공정성 지각이 고객의 만족과 그 행동적 결과에 미치는 영향)

  • Cho, Sang-Lee;Kang, Myong-Ju
    • Management & Information Systems Review
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    • v.33 no.1
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    • pp.299-312
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    • 2014
  • This study is about the influence of perceived justice with service recovery on customer satisfaction and the customer's behavioral results. Even though prior studies estimated overall customer satisfaction, this study measured customer satisfaction separately in two parts: satisfaction with the service recovery and relationship satisfaction. The results are as follows. Distributive justice and interactional justice have positive effects on satisfaction with service recovery. But distributive justice, procedural justice and interactional justice have positive effects on relationship satisfaction. Satisfaction with the service recovery and relationship satisfaction have a positive effect on customer loyalty.

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The Influence of Perceived Organizational Justice on Innovation Resistance among Instructors in Sport Centers: The Mediating Effects of Organizational Trust (스포츠센터 지도자들의 조직공정성 인식이 혁신저항에 미치는 영향: 조직신뢰의 매개효과 분석)

  • Seo, Hyo-Min;Son, Ji-Hyo;Chang, Kyung-Ro
    • 한국체육학회지인문사회과학편
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    • v.54 no.2
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    • pp.253-267
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    • 2015
  • This study investigated the effects of perceived organizational justice on innovation resistance among instructors in sport centers and examined the mediating effects of organizational trust on these relationships. Total 274 sport instructors participated in this study. The data were analyzed by structural equation modeling, and the results of this study were as follows: First, distributive justice had a negative effect on psychological resistance, while distributive justice had no significant effect on behavioral resistance. Second, procedural justice had a negative effect on psychological resistance and behavioral resistance. Third, both distributive justice and procedural justice had a positive effect on organizational trust. Fourth, organizational trust had a negative effect on psychological resistance and behavioral resistance. Fifth, organizational trust had a partial mediating effect on the relationship between distributive justice and psychological resistance and a full mediating effect on the relationship between distributive justice and behavioral resistance. Also, organizational trust had a partial mediating effect on the relationship between procedural justice and innovation resistance.

A Study of the Effect of Organizational Interpersonal Supervisory Trust on Organizational Commitment (조직내 대인간 상사신뢰가 조직몰입에 미치는 영향에 대한 연구)

  • Kim, Kyung-Soo;Son, Jae-Young
    • Management & Information Systems Review
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    • v.28 no.2
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    • pp.41-67
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    • 2009
  • Organizational interpersonal supervisory trust, organizational justice(distributive and procedural justice) and job satisfaction have been lately more spotlighted as generally concluded by many previous studies. The purpose of this study is to find out possible effects of these three factors upon organizational commitment. The results of this study can be outlined as follows: First, it was found that organizational trust, a preceding variable, had significant positive effects on distributive and procedural justice, as well as on organizational commitment as a dependent variable. Second, it was found that two independent variables, i.e. distributive and procedural justice had significant positive effects upon job satisfaction, and procedural justice had significant positive effects on organizational commitment as a dependent variable, but distributive fairness had no significant effects on organizational commitment. Third, it was found that job satisfaction, an independent variable, had significant positive effects on organizational commitment. Fourth, it was found that organizational trust had significant positive secondhand associations with organizational commitment by way of distributive and procedural justice and job satisfaction, and also had overall significant positive effects on organizational commitment. Thus, it is concluded that the higher organizational trust is an index of higher organizational commitment. Fifth, it was found that distributive justice had just significant secondhand effects on organizational commitment by way of job satisfaction, but it had no significant effects overall upon organizational commitment, since such secondhand effects were considerably set off due to negative firsthand effects of distributive justice upon organizational commitment. But procedural justice and job satisfaction had significant firsthand and overall effects on organizational commitment, so it is concluded that the higher procedural justice and the higher job satisfaction are good indices of the higher organizational commitment. Hence, it is concluded that organizational supervisory trust has positive effects on distributive and procedural justice and organizational commitment; distributive justice has positive effects on job satisfaction; procedural justice has positive effects on job satisfaction and organizational commitment; and job satisfaction has positive effects on organizational commitment, so these empirical findings hereof are consistent with general results of previous studies.

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