• Title/Summary/Keyword: 전략적 경영관리

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A Study on Implementation of Information Management System for Library (정보화경영시스템의 도서관 적용에 관한 연구)

  • 박재용;조윤희
    • Journal of the Korean Society for information Management
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    • v.19 no.1
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    • pp.115-134
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    • 2002
  • According to increase share ratio of information on library be unable bring to maintain knowledge and information resource management for information audit and control on management vision in non-profit organization. Application of information management system was necessary to the systems integration and total management activity in total management system of organization. Library must be to investigate knowledge and information promotion and management innovation needs to consider to gather into a bundle problems to include social and economic requirements. This research be able to adaption all library standardization rule review adapt ability of information management system through the analysis compared to various developed performance indicator for library and level evaluation indicator for information management system. Library will be expanse efficiency of organization, satisfaction of users and level up the National competition through the adaptation of information management system.

Samsung SDI's e-Business-based Business Innovation Strategy (e-비즈니스 기반의 경영혁신 전략: 삼성SDI의 사례)

  • Kim, Jong-Ki
    • Journal of Korea Society of Industrial Information Systems
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    • v.10 no.4
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    • pp.78-89
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    • 2005
  • Rapidly changing business environment demands proactive management strategies. Display technology market in 21st century of digital economy era is not in exception. Samsung SDI is a manufacturing company which has been producing display related products. This case study investigates how Samsung SDI has been transforming itself from traditional manufacturing firm into a strong net-enabled company. There are several critical success factors to implement e-business systems. First of all, top management has been firmly supporting digital management concept. As the enabling tools, change management and knowledge management activities have been actively executed. In addition, various educational programs were provided to enhance employees' management innovation capabilities. Samsung SDI's efforts resulted in improving process efficiency as well as customer satisfaction, and finally in outstanding financial performance.

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A Strategy to Improve Customer Service for Apartment Building Units (공동주택 상품의 고객서비스 개선 전략 연구)

  • Lee, Hyun-Min;Lee, Dong-Hoon;Kim, Sun-Kuk
    • Journal of the Korea Institute of Building Construction
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    • v.9 no.5
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    • pp.163-172
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    • 2009
  • As customers are becoming increasingly important in corporate management, there is a growing demand for migration to customer-focused organizational structures. Unlike the manufacturing industry, the construction industry is non-iterative and non-standardized. As a result, a wide variety of materials, human resources, technologies and equipment must be mobilized in complex work activities to complete a structure. Consequently, surprises are bound to occur as such work activities progress. This paper intends to study a strategy that is designed to improve customer services for apartment building units. It aims primarily to focus on cost control and brand management. Housing tenants and industry experts are surveyed to collect input for issue analysis. In addition, the external circumstances and internal capabilities of major builders in Korea are analyzed, and a SWOT analysis is performed regarding market conditions related to customer service. These analysis results are utilized to develop a strategy implementation plan over different time frames, and the operational resources available for such strategy implementation are analyzed in order to forecast its performance. This research will facilitate communication between construction companies in Korea and their customers by proposing a customer service improvement strategy for apartment building units, and is expected to provide resource material for a strategic analysis of efforts to fully incorporate customer requirements

A Study On the Design for Marketing Divisions of Construction Companies in relations to the Changes of Domestic Business Environment (국내 건설환경 변화에 따른 수주조직구조 설계에 관한 연구)

  • Kim Yong-Gu;Kim Sun-Kuk
    • Korean Journal of Construction Engineering and Management
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    • v.6 no.3 s.25
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    • pp.90-99
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    • 2005
  • Recently, many Korean construction companies have tried to modify organization structures in order to increase the performance profit while coping with environmental changes in the construction market. Most Korean construction companies are adapting to environmental changes and devote various struggle for maximizing the result of receiving order. Especially, the organization structure of Marketing Divisions is the important for management performance and is the important key elements to attain the management goals. This research on construction companies organization has never been dealt before in korea. Through this research, the relationship between construction environmental changes and management performance profit is proven and is reflected when making the Marketing Divisions. It suggests the Marketing Divisions structure model by business type and receiving order type. Also, the result of this research could be used the important basic data that is necessary to the organization model development and this model development can be prepared for facing the new environmental changes in the near future.

The Strategy of CRM for The Center Of Quality certification (품질인증기업의 CRM도입전략)

  • Yoo, Jae Kwon
    • Journal of Industrial Convergence
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    • v.6 no.1
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    • pp.35-56
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    • 2008
  • 포화상태인 인증사장은 신규기업 유치 보다 기존기업 유지를 통해 이탈율을 최소한으로 줄여야 한다. 기업의 여건, 성향, 요구사항 등을 분석하여, 고객관리시스템을 도입하여야 한다. 수많은 기업정보를 세분화하여 분류하고 이것을 이용하여 고객정보를 관리해야 한다. CRM은 고객관리를 효율적으로 할 수 있는 정보관리시스템이다. CRM 시스템을 효과적인 구축을 위해서는 설문지 및 QFD을 통해서 고객의 요구사항을 파악하고, SWOT을 통해 외부환경 및 내부역량을 파악한다. 또한, 내부적으로 CRM 체크리스트를 작성하고, 체크리스트에 기록된 내용을 분석하여 나온 결과를 중심으로 하여 부족한 부분에 대해서는 집중적으로 개선방안을 수립해야 한다. 고객의 등급을 RFM에 의해 분류하여 관리해야 한다. 고객의 등급 및 분류에 따라 마케팅 전략을 수립하여 운영 및 관리를 해야 한다. CRM 구축을 통해 CRM 인프라를 강화하고 CRM 전략을 수립해야 마케팅 및 기술 경쟁력을 확보할 수 있을 것이다.

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The Effect of Management by Objective and Job Rotation on Newcomer Turnover Rate (목표에 의한 관리와 직무순환이 신입사원 이직률에 미치는 영향)

  • Lee, Hwanwoo;Yu, Gun Jea
    • The Journal of the Korea Contents Association
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    • v.19 no.2
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    • pp.22-35
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    • 2019
  • Utilizing fit theory in strategic human resource management, this study examines the impact of two HR practices on newcomer turnover rates. While there is a growing body of research identifying the linkage between high-performance work systems(HPWS) and improved organizational performance through higer employee commitment, little research addresses how specific mechanisms among the systems deliver different performances to organizations. Using management by objective(MBO) and job rotation in HPWS, we found a strong main effect of each practice-it decreases newcomer turnover rates. This main effect becomes stronger when one practice combined with another, showing synergy exists. Linking HPWS research to turnover, this study provides insightful evidence of interactions between MBO and job rotation for organizational performance.

The Consolidation of the Balanced Scorecard and 6 Sigma Methodologies Ahead to Become a Real Time Enterprises: A Case Study of a SEM Development Project (실시간 기업 구현을 위한 균형성과표와 6 시그마의 연계: D사 SEM 구축 사례를 중심으로)

  • Suh, Hyun-Ju;Kim, Gahm-Yong
    • Information Systems Review
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    • v.8 no.3
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    • pp.245-259
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    • 2006
  • In order to utilize BSC as an operational tool for communicating strategies across the hierarchies of the organization, a growing number of companies have tried to link BSC processes with other PI tools. Company D has carried out the SEM project to identify the causal structure between innovation activities and performance management in 2005 and 2006. The company synthesizes BSC and 6 Sigma methodologies at the BU level, and the new process made it possible to manage performances and make decision more "realistic" on the basis of information technologies. We expect that this study provide organizations, which have difficulties streamlining the performance management processes at the strategic level and those of operational level, with implications for realizing more "execution-oriented" RTE.

A Small and Medium Enterprises Sized Project Performance Management System in Management Information System Environment (MIS 환경에서의 중소기업형 프로젝트 성과관리 시스템)

  • Kim, Seok-Hun;Jung, Jin-Young;Ahn, Woo-Young
    • Journal of Advanced Navigation Technology
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    • v.13 no.6
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    • pp.964-970
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    • 2009
  • In this paper, according to the company's business objectives through the execution plan of project-specific progress and to achieve effective management of performance management in conjunction with a project management system can be developed. Goal-based Medium Enterprises Sized project performance management system eophyeong advancement of the strategic project management and corporate performance management for the systematic integration and implementation of an individual were to be applied. Organizations to perform a systematic strategy to manage the administration transparent, objective, you evaluate, say he reflects the integration and implementation of management systems between organizations and the unit responsible for the detailed performance indicators and grant to refine your business can benefit there is.

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