• Title/Summary/Keyword: 인지된 공감

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The Effects of Brand Awareness Factors on Brand Resonance (브랜드 정보 인식요인들이 브랜드 공감에 미치는 효과)

  • Choi, Soow-A;Kyung, Ae Rim;Hwang, Yoon Yong
    • Journal of Korea Society of Industrial Information Systems
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    • v.25 no.4
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    • pp.101-115
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    • 2020
  • It is very important for companies to form a strong brand resonance to maximize profits, attract new customers, and prevent them from leaving existing customers. In this study, we examined the relationship between brand awareness factors and brand attachment leading to brand identity cognition, brand performance, and brand emotion, and verified how brand attachment plays a role in shaping brand resonance. As a result, it was confirmed that brand emotion among brand awareness factors is a key factor affecting brand attachment and forming brand resonance. In addition, if the perception of brand identity is established until the true brand resonance of consumers is established, they will experience the true value of the brand through differential performance on the brand, and further increase the emotional response of consumers. This led to deep solidarity with the brand and consumers through attachment to the brand, interacting with the brand and showing high brand empathy behavior.

A Study on the Empathy Competence of Adolescents Using Empathic Reading Based on Online Remote Classes (비대면 온라인 원격수업 기반의 공감독서를 활용한 청소년의 공감역량에 관한 연구)

  • Song, Jiae
    • Journal of the Korean Society for Library and Information Science
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    • v.55 no.1
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    • pp.541-565
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    • 2021
  • The study is aimed at designing an effective edutech platform based on online remote classes, and clarifying the effect of empathy competence of youths through the operation linked with the empathic reading program focusing on reading. To this end, after constructing the environment for education and drawing a class model based on components of edutech for remote classes on the basis of previous studies and elaborating the empathic reading education program, this study has been conducted for one semester for 107 students in 4 classes in their 1st grade at S middle school, Gyeonggi-do in order to apply them to fields. As a result of the study, the empathy reading program that a remote class model was applied has shown a meaningful difference among groups in cognitive empathy and emotional empathy, and it was found that there was a statistically meaningful difference between the two groups in total scores. Besides, the effect and meaning of adolescents' empathy competence have been verified through the remote empathy reading education and the empirical analysis, and the direction to develop the empathy reading program has been suggested for a solution to settle differences in students' learning due to COVID-19.

The Effects of Empathy on Self-Esteem and Subjective Well-Being (공감 (Empathy)이 자기존중감과 주관적 안녕감에 미치는 영향)

  • Heo, Jae-Hong;Lee, Chan-Jong
    • The Journal of the Acoustical Society of Korea
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    • v.29 no.5
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    • pp.332-338
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    • 2010
  • Previous studies have investigated the effect of empathy on relations. However, there have been few studies that found the effect of empathy on subjective well-being. This study aimed to investigate relations between empathy and subjective well-being. It was hypothesized that empathy had effects on subjective well-being in the mediation of self-esteem. Heo, J.H. and Lee, C.J. (2010) investigated the psychometric properties of EQ. However they did not do confirmatory analysis. So confirmatory analysis needs to be done in this study. Data was collected from 421 College student (male 192, female 225), and analyzed by SEM and path analysis. Results revealed that 3 factors model of EQ was proper, and EQ had effects on subjective well-being in the mediation of self-esteem. This suggested that empathy be a very important factor in our culture, and fulfillment of cultural task enhance self-esteem, which improve subjectve well-being. And cultural features should be considered in the study of empathy.

공감, 도덕적 의무감, 사회적 지지에 대한 인식이 사회적 기업가적 의되에 미치는 영향

  • Lee, Chae-Won;O, Hye-Mi
    • 한국벤처창업학회:학술대회논문집
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    • 2017.11a
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    • pp.117-123
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    • 2017
  • 본 연구는 '의도(Intention)는 행동을 예측할 수 있다'는 사회 심리학자들의 연구에 근간을 두고 사회적 기업가적 의도(Social Entrepreneurial Intention)에 영향을 미치는 요소들이 무엇인지를 규명하고자 하였다. 그동안 기업가적 의도(Entrepreneurial Intention)에 대한 많은 연구들에서 Ajzen의 계획된 행동이론(Theory of Planned Behavior: TPB)과 Shapero의 기업가정신행동모델(Shapero's Model of the Entrepreneurial Event: SEE)에 근간하여 이루어졌다. 이러한 연구에 기반하여 본 연구는 사회적 기업가정신 맥락에서 사회적 공감(Compassion), 도덕적 의무감(Moral Obligation), 사회적 지지에 대한 인식(Perceived Social Support)이 사회적 기업가적 의도에 영향을 미치는 요소임을 밝히고자 하였다. 본 연구는 자발적으로 사회적 기업가정신 및 기업가정신 과목 수강을 선택한 대학생 271명을 대상으로 하였으며 회귀분석을 통해 가설검증을 하였다. 공감능력(인지적 공감, 정서적 공감, 사회문제 공감)과 주관적 규범으로의 도덕적 의무감은 사회적 기업가적 의도에 영향을 미치며, 외부 환경에 대한 인식 즉 사회적 지지에 대한 인식의 정도에 따라 사회적 기업가적 의도는 영향을 받는 것으로 나타났다. 기존의 사회적 기업가정신에 영향을 미치는 요소들을 규명하는 연구들이 주로 기존 기업가정신 연구에서 사용된 변수를 사용함으로써 사회적 기업가정신의 특성을 잘 설명하지 못한다는 한계를 가지고 있었다. 본 연구는 공감, 도덕적 의무감, 사회적 지지에 대한 인식이 의도(Intention)에 영향요소임을 밝힘으로써 사회적 기업가적 의도 연구 분야에 기여했다고 볼 수 있다. 그러나 사회적 기업가적 의도를 파악하는데 있어서 학생들만을 대상으로 한 것은 본 연구의 한계점이라고 할 수 있다.

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The Effect of Empathy on Anxiety and Depression in COVID-19 Disaster : through Risk Perception and Indirect Trauma (코로나19 재난 상황에서 공감이 불안과 우울에 미치는 영향 : 위험지각과 간접외상을 통하여)

  • Han, Jeong-Soo;Choi, Ju-Hee;Lee, Sang-Ok;Kim, Yoo-Ri;Kim, Sung-Soo
    • The Journal of the Korea Contents Association
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    • v.21 no.11
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    • pp.609-625
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    • 2021
  • It has now been more than a year since the start of the COVID-19 pandemic in Korea, which has claimed thousands of lives and changed every aspect of life. The corona pandemic not only caused physical damages but also psychological one which is a collective social stress phenomenon often termed as 'corona blue'. The purpose of this study is to examine how empathy affects anxiety and depression through risk perception and indirect trauma, which are psychological variables related to the corona pandemic as a disaster. The survey data from 214 people were analyzed with a structural equation modelling. The results shows that 53.3 % of the participants experienced anxiety and 35.7% suffered from depression, which were about 6 times higher than ones from the 2019 government data. Affective empathy had a significant effect on risk perception, and cognitive empathy had a significant effect on indirect trauma. Risk perception and indirect trauma both had a significant effect on anxiety, and anxiety had a significant impact on depression. Only cognitive empathy had a significant indirect effect on anxiety and depression. This study provides an important insight into understanding a social phenomenon of 'corona blue' from a empathic perspective.

The Relationship of the Empathy and Biomedical Ethics Awareness with University Student (대학생의 공감과 생명의료윤리의식의 연관성)

  • We, Ji Hee;Chang, Back Hee;Lim, Myung Ho
    • The Journal of the Korea Contents Association
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    • v.17 no.4
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    • pp.500-509
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    • 2017
  • The purpose of this study was to evaluate the level of biomedical ethics awareness, empathy among college students. The participants were 469 university students in South Korea. The average score for biomedical ethics awareness was $2.89{\pm}.21$ ; The average the scores of empathy was $2.41{\pm}.35$. Biomedical ethics awareness showed a positive correlation with empathy(r=.203, p<.001). Emotional empathy showed a significant effect on biomedical ethics awareness. And the empathic concern of emotional empathy showed a significant effect on right to life fetus, artificial abortion, artificial insemination, prenatal diagnosis of fetus, right to life of newborn, euthanasia, brain death of biomedical ethics awareness. The results of this study suggest that biomedical ethics education to the emotional empathy should need for general university students.

The Effect of Empathic Concern and Perspective Taking on the Relationship Between Trait-Anger and Aggression (특성분노와 공격성 간의 관계에서 공감적 관여와 조망수용의 조절효과)

  • Cho, Myung Hyun
    • Science of Emotion and Sensibility
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    • v.24 no.1
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    • pp.45-58
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    • 2021
  • Aggressive behavior triggered by the tendency to become angry is generating various social problems. To combat these various social issues, it is important to recognize the role that empathy plays in preventing those with trait-anger from becoming aggressive. More specifically, the hypothesis that empathic concern and perspective taking would mitigate the association between trait-anger and aggression was examined through this study. 329 college students participated in a survey containing questions related to trait-anger, aggression, empathic concern and perspective taking. The results showed that empathic concern moderated the association between trait-anger and aggression, whereas perspective taking did not. That is, those who are emotionally empathetic do not act aggressively easily even if their trait-anger is high; while those who are cognitively empathetic struggle to reduce the likelihood of their trait-anger leading to aggressive behavior. The result of this study indicates that emotional empathy was more useful than cognitive empathy in preventing those with trait-anger leading to aggressive behaviors. The implications, limitations and future directions of this study were also considered and presented as well.

An Exploratory Study on the Continuity of Consumer Empathy Response -Can Consumer Empathy Response expand on a Self-empathetic basis?- (소비자 공감반응의 연속성에 관한 연구 -소비자 공감반응은 자기 공감적으로 확장할 수 있는가?-)

  • Ock, Jung-Wo
    • Management & Information Systems Review
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    • v.39 no.1
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    • pp.75-91
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    • 2020
  • The purpose of this study is to examine the application of in-depth interviews in terms of exploration on the basis of the theoretical basis of various aspects of consumer empathy, and the question of whether the consumer can expand to the process of self empathy. Most studies related to consumer empathy divide the responsive dimension of consumer empathy into rational and emotional dimension based on empathy theory, and look at the empathic response perceived by consumers to the stimulus presented from the current point of view. In this study, however, we want to go one step further and confirm that the consumers themselves can ultimately go to the self-empathy stage by forming a creative street of reproduction and redevelopment. As a result of exploratory research through in-depth interviews, it was indirectly confirmed that consumer's empathetic response to specific marketing stimulus exists at the level of creative and self-empathetic as well as the emphasis of previous studies. Based on these findings, this study confirmed that consumer empathetic responses could go beyond a single dimension to form a multidimensional structure and move toward an expanded structure of empathic self-creation. This suggests that consumers' empathic responses should be grasped in terms of continuity of empathic responses rather than explained in a specific dimension. Although this study is meaningful as an early research of exploratory nature, it is necessary to supplement various content validity and refine the research method through subsequent studies. This study is expected to expand the understanding that consumer's empathy can be extended to other people's empathy and to be self-empathy.

Factors Affecting Interpersonal Tolerance and Intolerance (대인 간 관용과 불관용에 영향을 주는 요인)

  • Joeng, Ju-Ri
    • Korean Journal of Culture and Social Issue
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    • v.28 no.3
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    • pp.307-329
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    • 2022
  • This study aimed to explore factors which can predict interpersonal tolerance and intolerance. Specifically, the study examined whether tolerance and intolerance would be explained by demographic variables, social desirability, empathy (cognitive empathy and affective empathy), fear of compassion for others, social trust, and zero-sum belief. Participants in the study were 445 adults (218 males and 227 females) who completed an online survey. Data were analyzed by using hierarchical regression analyses to control the effects of demographic variables and social desirability. The results indicated that tolerance was explained by gender, subjective socioeconomic status, social desirability, cognitive empathy, and social trust. In addition, intolerance was predicted by social desirability, fears of compassion for others, and zero-sum belief. It means that the constructs of tolerance and intolerance are distinct, and different factors predict tolerance and intolerance, respectively. Therefore, it would be necessary to develop realistic ways to promote tolerance and to prevent intolerance at the same time in order to achieve co-existence in a multicultural and diverse society.

Impacts of Altruistic Disposition and Framing on Persuasion to Help Distant Others in Need: Including the Mediating Role of Perceived Relationship Closeness (이타적 성향과 긍·부정 프레이밍이 국제기아 돕기 캠페인의 효과에 미치는 영향: 친밀감의 매개 역할 검증과 함께)

  • Lee, Seungjo
    • The Journal of the Korea Contents Association
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    • v.17 no.7
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    • pp.332-343
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    • 2017
  • This study examined the impact of interaction between dispositional empathic concern (DEC) and message framing on effects of the international aid campaign. DEC refers to a trait with which people tend to sympathize with and be concerned about others in need. Message framing is differentiated by positive or negative type. The results supported the prediction that the interaction between DEC and framing would have an effect on responses to messages advocating international relief activities. The overall findings show that the interaction was mainly the result of positive framing eliciting more favorable responses (behavioral intention and perceived relationship closeness) from higher DEC individuals than lower ones. The interaction effect on behavioral interaction was mediated by perceived relationship closeness.