• Title/Summary/Keyword: 인적 서비스

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A Study on Occupational Stress of the VTS Operators (해상교통관제사의 스트레스 수준 측정에 관한 연구)

  • Kim, Yu-Sun;Park, Young-Soo;Jo, So-Hyun
    • Journal of Navigation and Port Research
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    • v.38 no.6
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    • pp.615-621
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    • 2014
  • VTS operators may suffer from acute, chronic, or traumatic stress caused by their workload and working environments associated with task or combination of task. This study intended to measure the level of VTS operator' stress and find out factors influencing it by understanding their characteristics during carrying out their task. For this purpose, analyzed the data collected through conducting survey on VTS operators as the Korea Occupational Stress(KOSS) and Psychological Well-being Index(PWI). As a result, VTS operators are experiencing higher level of psychological stress than the national average. And the factors to cause VTS operators' occupational stress can be summarized as follows; working environment factors, shift work especially night duty, workload, etc. This study provides the fundamental information for understanding human factors of VTS operator' occupational stress.

A Study on Implementation of NAS-based K-12 Learning Management System for Supporting Developing Countries (개발도상국 지원을 위한 NAS기반의 K-12 학습관리 시스템 구현 방안에 대한 연구)

  • No, In-Ho;Yoo, Gab-Sang;Kim, Hyeock-Jin
    • Journal of Digital Convergence
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    • v.17 no.1
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    • pp.179-187
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    • 2019
  • Developing countries, including Africa, are experiencing very little human resources development due to the deprivation of equal educational opportunities, poor educational conditions, and the gap in information technology with developed countries. Developing countries that do not have excellent human resources are lagging behind in globalization competition with developed countries, and the problem of 'human resource development' in developing countries can not be avoided. In developing countries, education budgets are too low to meet education needs and compulsory education, and therefore they are not adequately responding to the increasing demand for education. The lack of education budget is due to the lack of education infrastructure. In this study, the NAS based server is configured to configure functions such as educational content and learning management, and the client area is presented with solutions for various media such as tablet, PC, and beam projector. And to support optimized e-learning services in developing countries by constructing a SCORM-based platform.

A Study on the Antecedents of Career Indecision for Prospective Librarians (예비사서의 경력 미결정 요인에 관한 연구)

  • Choi, Jung-Hee;Choi, Byung-Woo;Ahn, In-Ja
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.17 no.1
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    • pp.265-283
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    • 2006
  • This study attempts to analyze factors that influence the level of career indecision for prospective librarians. To this end, an empirical study was conducted on the students from the department of Library & Information Science at universities located in Seoul, Kyunggi and Choong Chung Areas. Exogenous variables included personal, organizational and institutional characteristics. The result of analysis using the Structural Equation Model reveals that personal characteristics of students affect the level of career indecision whereas organizational and institutional characteristics do not have any statistical significance in career indecision. This suggests that, in order to raise the career decision level of prospective librarians. there is a need to develop programs to enhance occupational ego-identity and self-efficacy and to provide organizational and institutional supports, including better curriculum, improved practical ability and qualifications as librarians. This study also discusses its limits and areas for future research.

Influencing Factors for the Information Commons User Satisfaction: An Analysis of School Libraries (Information Commons 이용자 만족의 영향요인: 학교도서관 분석)

  • Kim, Ji-Sun;Park, Ji-Hong
    • Journal of Information Management
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    • v.42 no.2
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    • pp.121-149
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    • 2011
  • The purpose of this study is to analyze influencing factors for the user satisfaction of information commons(IC) in school libraries. Relevant previous studies inform four candidate factors that could affect the user satisfaction. Based upon these factors and user interviews, a questionnaire are constructed to form 29 items in total. As the main data, 412 samples are collected from the IC users from 3 high schools in Seoul. Analyses lead to these findings: factors affecting the user satisfaction are identified. They are IC facilities, human services, and achievement level of self-directed learning. It seems that, in ICs, users prefer using space and facilities by themselves to accessing contents. This study suggests ways to improve user satisfaction. It would be essential to introduce IC facilities to current and potential users, to install instruments to enhance achievement level of self-directed learning, and to train users through library education programs.

A Study on Nationwide Survey and Analysis of Operating Small Libraries in Korea (전국 작은도서관 운영 실태조사 및 분석 연구)

  • Cha, Sung-Jong;Ahn, In-Ja;Yoon, So-Young
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.23 no.1
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    • pp.153-178
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    • 2012
  • This study covers the basic information of the small libraries nationwide, holding materials, facilities/equipment, human resources, budget, usage/users, and service etc. The survey is divided into 4 steps to produce accurate statistical data and analyze it. As a result, total 3,349 small libraries meet the criteria of the Library Act in 2010. Their holding materials, facilities/equipment, human resources, budget, usage, service program are lack of providing the knowledge information and reading culture service, which is defined in the Library Act. In particular, the majority of small libraries(80%) are in poor condition to operate library facilities/equipment, budget, and their operation. This study proposes some suggestions to overcome the poor condition and to make small libraries prosperous in the near future.

The Effects of Convention Center Selection Attributes on Participant's Satisfaction and Moderating Effects of City Image and Attractiveness: Focusing on Shanghai Convention Center (컨벤션센터 선택속성이 참가자만족에 미치는 영향과 도시이미지·매력성의 조절효과: 상하이 컨벤션센터를 중심으로)

  • Oh, Jae Sin
    • International Area Studies Review
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    • v.16 no.1
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    • pp.353-378
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    • 2012
  • The main purpose of this paper is to analyze the influence of selection attributes of convention center on participant's satisfaction. Specially, this study is focusing on the moderating effects of city image and city attractiveness. In the dimensions of convention center selection attributes, many factors affect participant satisfaction can be assumed that. They are categorized as seven factors; main facilities, subsidiary facilities, operations management, human services, board and lodging, accessibility, and peripheral conditions. The data was collected from 260 foreigners who visited the Shanghai convention center in China. 237 respondents were analyzed via intercept survey based on self-administered questionaries. The results of this study supported the proposed conceptual framework overall. The findings indicate that first, main facilities, subsidiary facilities, human services, accessibility, and peripheral conditions affected positively participant's satisfaction. Second, the high level city image and city attractiveness have moderating effect between some selection attributes of convention center and participant's satisfaction.

Competitiveness Enhancement for Local Commercial Banks in Vietnam (베트남 일반은행의 경쟁력 제고에 관한 연구)

  • Dinh, Nguyen Yen Chi;Kim, Jung-Ho
    • International Area Studies Review
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    • v.21 no.2
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    • pp.171-196
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    • 2017
  • This study employed the Analytical Hierarchy Process (AHP) methodology with the enhancement of the competitiveness of Vietnamese commercial banks set as the overall goal of the model. Analysis of the survey questionnaire based on pair-wise comparisons and collected from experts in the field of banking led to three significant findings. First, banking safety is the most important evaluation criteria for the competitiveness of local commercial banks in Vietnam, followed by operating efficiency, intangible values and large scale. Second, in order to achieve the overall goal of enhancing competitiveness for local banks, securing healthy financial conditions should be made the priority. Effective management systems, strategic human resource planning and high-quality products and services all show strong connections to achieving the evaluation criteria. Third, the study found that bad debt settlement is essential in obtaining healthy financial conditions. In order to introduce effective management systems as well as high-quality products and services, technological advances are very important. Improving the quality of executives and staff is imperative for strategic human resource planning purposes.

A Study on Information Need and Use Behavior of Elementary Teachers According to Their Task (초등학교 교사의 정보 요구 및 이용 행태에 관한 연구)

  • Lee, Seung-Min;Jeong, Jiun
    • Journal of Korean Library and Information Science Society
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    • v.52 no.2
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    • pp.209-233
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    • 2021
  • This study aims to obtain implications for educational information services for elementary school teachers by analyzing their information seeking behavior. The in-depth interview was carried out in-depth interviews with 11 elementary school teachers and it analyzed of the core roles and tasks of elementary school teachers, the required information and usage behavior of information sources. The study result showed that elementary school teachers perceived homeroom duties, teaching/learning activities, school duties, and other as their works and tasks, and the response to the importance of task performance was homeroom teacher, teaching-learning activities, school works, and other tasks. Also, elementary school teachers needed information in order of teaching-learning activities, homeroom teacher, school works and they used various information sources including web, interpersonal sources and book. Moreover, this study observed some factors that elementary school teacher mainly used web information source which other elementary school teacher developed and that they got teaching-learning materials from fellow teachers. Based on these findings, the author proposed teacher librarian share library based instruction materia in web resource, provide cooperative educational information service through learning community, and provide homeroom work material for elementary school teachers.

The Causal Relationship Between Coaching Behavior of Golf Leaders and Leader Trust and Re-Registration (골프 지도자의 코칭행동이 지도자 신뢰 및 재등록 간의 인과 관계)

  • Lim, Young-Sam
    • Journal of the Korean Applied Science and Technology
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    • v.39 no.2
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    • pp.220-232
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    • 2022
  • In this study, 223 people were sampled from February 1 to March 11, 2022, and causal relationship analysis (SEM) was performed. First, a causal relationship was established between coaching behavior and leader trust, and second, a causal relationship was established between leader trust and re-enrollment. Finally, although it was partially adopted between coaching behavior and re-registration, an indirect effect was also derived that the effectiveness of behavior existed as an indirect effect of trust in the leader in the relationship between autonomous behavior and re-registration. Therefore, coaching behavior perceived by customers is influenced by various variables, and trust in leaders appears to exert a huge influence on golf course management performance, emphasizing that human service is a part that needs attention in the changing golf market. It is thought that a management strategy based on the results and this study is necessary.

A Case Study of Manufacturing Company's Servitization Process : Hansam's Transition from Furniture Manufacturing to Interior Service (사례 분석을 통한 제조업의 서비스화 : 한샘 가구제조기업에서 인테리어 서비스 회사로의 변환)

  • Lee, Zoon-Ky;Woo, Kyung-Ah;Park, Yong
    • The Journal of Society for e-Business Studies
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    • v.16 no.1
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    • pp.117-131
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    • 2011
  • Currently many companies have realized that producing efficient product does not guarantee the market differentiation. Realizing the problem, those companies are actively pursuing the servitization strategy. However complexities in selecting the right service areas among many choices along with in developing service strategies and organizational structures remain unsolved to many manufacturing companies. This paper is about an exploratory study in which, through in-depth case analysis, we observed how a manufacturing company successfully managed to transform to the service company. Through this study, we have found that successful transformation needs to resolve many conflicting issues such as channels among existing and new sales front, organizational restructuring due to conflicting in evaluation and human resource requirements required for responding to customers in the field. This 'Hansam' case study provides managers with some guidelines as to how to transform to the service company.