• Title/Summary/Keyword: 인적자원구조

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Effects of Hotel Employee' Followership on Service Orientation (호텔구성원의 팔로워십이 서비스지향성에 미치는 영향)

  • Lee, Sang-Woo
    • The Journal of the Korea Contents Association
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    • v.13 no.6
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    • pp.450-458
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    • 2013
  • This study aims to suggest implications on hotel HR management through the research on the influence relation with voluntary behaviors that increase the effectiveness of work functions and also hotel employee' perceived followership contributing to achievement of hotel's goals. As study methods to achieve the study objective suggested above, we aim to conduct literature research and empirical study. The data are analyzed by such frequency analysis, validity analysis, reliability analysis, correlation analysis, confirmatory factor analysis, covariance structure analysis. The SPSS 10.1 and AMOS 4.0 for Windows program was used to investigate material. The major finding can be summarized as follow: The analysis on relationship between followership and revealed that 'critical thinking' and 'enthusiasm' dimensions of but 'active participation' dimension of followership has not affected service orientation. The expected effects through this study are like below. First, it is expected that the theory about followership will be extended by verifying the causal relation between followership and internal mental state. Second, it is also expected to be able to suggest alternatives for qualitative improvement of service and emphasis of the importance of hotel employee'.

Study of the Health Recognition and Health Behavior Practice of Flight Attendants (승무원의 건강인식과 건강행위실천에 관한 연구)

  • Lee, Jung-Hyun;Kim, Seol-Hee
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.15 no.12
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    • pp.7204-7213
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    • 2014
  • This study examined the impact on work life on health recognition and health behavior practices. The data was collected from 314 flight attendants from June to July 2014 in A airline. Questionnaires were used to measure the levels of health recognition, health behavior practice, Stress index, external image, and the impact on the work life. The data was analyzed using descriptive statistics, T-test, ANOVA, Pearson's correlation, structural equating model using the SPSS AMOS 18.0 program. The research showed that health care influences the external image and work life, and the health behavior practice influences the stress management. A survey of the various influencing factors of work life will be needed in terms of human resource management to provide quality service to customers, and health care programs for flight attendants in workplace will be needed.

A Study on the Analysis of Knowledge Management Level in Major Container Terminal Operators (주요 컨테이너 터미널 운영사의 지식경영 수준 분석)

  • Lee, Hong-Gul
    • Journal of Korea Port Economic Association
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    • v.26 no.3
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    • pp.75-91
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    • 2010
  • The aim of this study is to analyze current level of knowledge management(KM) performance in major container terminals. To achieve this aim, the evaluation criteria and KM performance index from pervious research were adopted. and current levels of KM performance of four leading container terminal operators which is located in Busan port were measured. The results firstly showed that average of KM level of these terminal operators was 67.7. And also, from the results of data analysis, it revealed that the weak point of KM in Korean leading terminal operators is official system and programs such as incentive policies, learning programs, and IT support systems for organizational knowledge sharing and knowledge codification.

중소기업구조개선(中小企業構造改善)과 지역기술혁신체제(地域技術革新體制)

  • Park, Jun-Gyeong
    • KDI Journal of Economic Policy
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    • v.18 no.2
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    • pp.3-61
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    • 1996
  • 80년대초 이후 기술혁신의 가속으로 중소기업에서도 기술변화에 대한 적응이 경쟁력의 유지를 위한 핵심과제가 되면서, OECD 국가는 중소기업에 대한 과학기술정보(科學技術情報)의 이전(移轉)을 촉진하는 정부지원을 확충하였다. 경제성과의 개선을 위해서는 기술혁신만이 아니라 기술혁신의 성과를 확산시키는 것도 중요하다는 인식으로 중소기업의 경쟁력향상에 기여하는 과학기술정보의 공급확대를 위하여 연구개발사업(硏究開發事業)에 대한 지원을 강화하는 동시에 중소기업에 대한 과학기술정보의 이전을 촉진하기 위하여 과학기술정보의 공급원(供給源)(대학, 시험연구기관 등)과 중소기업을 연결하는 다양한 중개(仲介)(촉매(觸媒))기관(機關)의 설립 운영을 지원하고 있다. 연구개발과 과학기술정보이전에 관한 과학기술공급원과 중소기업간의 인식의 차이를 해소하기 위하여 정보교환(情報交換)과 인적교류(人的交流)를 확대하고 과학기술공급원이 제공하는 지식을 중소기업이 이용하기 쉬운 기술로 변환하기도 한다. 이러한 기능을 중개기관이 효과적으로 수행하기 위해서는 중소기업 사업자와 신뢰관계(信賴關係)를 구축하는 것이 긴요하며, 기술변화를 인지 수용하도록 유도하는 초기단계에서는 중소기업의 네트워크를 통하여 접근하는 것이 효과적이다. 이러한 기술확산과정(技術擴散過程)의 특성으로 인하여 지역혁신체제(地域革新體制)의 구축과 기술혁신정책(技術革新政策)의 지역화(地域化)가 강조되고 있다. 최근에 통상산업부와 과학기술처도 기술혁신정책의 지역화를 시도하고 있다. 연구기반과 산업기반을 고려하여 지역별로 다양한 유형의 산학연 공동연구기반이 구축될 계획이다. 기술혁신정책의 지역화는 시도단계에 불과하며 효율적인 지역혁신체제를 구축하기 위한 여건도 불리하다. 선진국에 비하여 대학과 연구기관의 연구자원(硏究資源)에서도 현격한 차이가 있으나, 네트워크의 혁신성을 좌우하는 지식집약형 중소기업의 비중과 중소기업기술개발의 혁신성에서도 선진국에 비하여 절대열위에 있다. 이러한 불리한 여건을 극복하기 위하여 중소기업의 혁신현장에 밀착된 지역의 전문가집단이 지역경제의 비전과 지역산업의 특수성을 고려하여 지역연구개발사업(地域硏究開發事業)을 전략적으로 기획하고 효율적으로 추진하며, 기획 추진과정에 참여하는 지역대학 지역시험연구기관 지역산업단체 등이 구성하는 지역사회(地域社會)의 협의체(協議體)가 정보공유(情報共有)와 공동학습(共同學習)을 통하여 지역혁신체제의 형성을 주도하고 경쟁과 협력의 조화를 통하여 기술혁신을 가속시키는 지역사회(地域社會)의 규범(規範)과 문화(文化)가 정착되도록 노력하며 중앙정부는 지역연구개발사업에 대한 지원에서 투명하고 합리적인 평가기준을 제시하고 지역산업의 혁신성과에 의하여 지원을 차등화(差等化)하는 경쟁원리를 도입하여 지역사회의 합리적 의사결정을 유도해야 한다.

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Structural Relationship among Job Characteristics, Empowerment, Organizational Commitment and Organizational Citizenship Behavior of Food-Service Contingent Workers (외식업체 비정규직원의 직무특성, 임파워먼트, 조직몰입과 조직시민행동간의 구조적 관계)

  • Kim, Chan-Jung;Kim, Yong-Soon
    • The Journal of the Korea Contents Association
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    • v.7 no.11
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    • pp.289-297
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    • 2007
  • The purpose of this study is completed on the concept of Job Characteristics, Empowerment, Organizational Commitment and Organizational Citizenship Behavior through approaching empirically to the present state by searching various mutual relations with Job Characteristics, Empowerment, Organizational Commitment and Organizational Citizenship Behavior. For the study, research data was collected from 20 food-service outlets in Seoul, each variable is measured by Likert's 7-point scale. The results were as follows; First, job characteristics has a positive influence on empowerment, organizational commitment. Second, empowerment haven't significant effect on organizational commitment. Third, empowerment has a positive influence on organizational citizenship behavior. Fourth, the subject of this study was limited to Seoul. For this reason, it is difficult to generalize the results of this study to the overall food -service contingent workers.

A Study on the Improvements of Qualification Items for Electronic Commerce Manager (전자상거래관리사 출제기준에 대한 개선방안 연구)

  • Cho, Se-Hyung;Lee, Jae-Won
    • The Journal of Society for e-Business Studies
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    • v.12 no.2
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    • pp.47-74
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    • 2007
  • This research purpose to improve the qualification items for electronic commerce manager. Former qualification system for the electronic commerce manager was executed 11 times from year 2000 to 2005. To improve the standard for test questions and contents of qualification items, we reviewed literatures about job analysis for electronic commerce manager, electronic commerce curriculum, e-Business market and other countries' similar qualification systems and items. We also analysed the job related knowledge, skill, and abilities using job analysis by DACUM method, subject matter experts interview and workshop committee for development and validation of qualification items. Based on the results of job analysis and DACUM workshop, we derived a job model for electronic commerce manager and then validated it through field survey and additional expert review. Finally we developed and suggested an alternated qualification items using matrix analysis between categorized job knowledge and job tasks.

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A Study on the Effect of Foodservice Employees' Mentoring on Expressing Emotions and Self-Esteem (외식 종사자의 멘토링 역할이 감정표현 및 자아존중감에 미치는 연구)

  • Song, Ki-Ok
    • Culinary science and hospitality research
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    • v.20 no.3
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    • pp.186-200
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    • 2014
  • This study investigates the effect of foodservice employees' mentoring part on expressing emotions and self-esteem by conducting a survey. The data collected from the survey were analysed by SPSS18.0 and AMOS for frequency analysis, exploratory analysis, confirmatory factor analysis, correlation analysis and structure equation modeling. The results are as follows. First, the mentoring part was a significant constituent for achieving an organization's objective because a mentor and a mentee could interact and sympathize through personal recommendation, consultation and support for reducing psychological stress. Second, the mentoring part had a positive effect on organizational ability to adapt. Third, organizational conflicts influenced self-esteem. As the results indicated, the foodservice industry should manage an effective mentoring system for high quality services and the attainment of an organizational goal.

The Effects of Followership of Coffee Speciality Members on LMX, Knowledge Sharing, and Job Attitude (커피전문점 직원의 팔로워십이 리더-구성원 교환관계, 지식공유 및 직무태도에 미치는 영향)

  • Kim, Ri-Kyung;Park, Bong-Gyu
    • Journal of Digital Convergence
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    • v.14 no.7
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    • pp.73-81
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    • 2016
  • This study examined the effects of followership characteristics on LMX, knowledge sharing, job satisfaction and turnover intention for coffee speciality store members. 317 questionnaire samples are used to test 4 hypotheses using structural equation model with AMOS. Results of hypotheses testing are as follows: First, goal congruence and active participation factors of followership characteristics influence positively LMX. Second, LMX influences positively knowledge sharing, and knowledge influences job satisfaction and turnover intention. This study emphasizes the importance of knowledge sharing in coffee speciality store members relations. In addition, this study shows that followership, LMX, knowledge sharing are important for members' increasing job satisfaction and decreasing turnover intention, and human resource management. Implications and limitations of this study were also suggested.

Implementation and Design of XML-Based Management System for Instructional Software (교육용 소프트웨어를 위한 XML 기반 관리 시스템 설계 및 구현)

  • Lee, Yun-Bae;Lee, Nu-Ri
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.12 no.7
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    • pp.1329-1337
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    • 2008
  • The project of Education information is promoted to maximize the efficiency of Teaching-Learning at schools. So Ministry of Education & Human Resources Development develops and spreads the Computer Assisted Instruction(CAI) and outstanding Educational Software to help learners who can utilize this software and make learning environment to form their own recognition. As the number of this software is increased, the necessity of management of Educational Software is required. This study divides Educational Software into three kinds, teaching-learning software, business management software, and system management software, and suggests how to use these softwares effectively according to this division. After the users log into the system through joining members, they are divided into manager module, teachers module, and students module. The manager manages all software like registration, revision, reference of date and so on. The teacher accesses properly. The student accesses teaching-learning software and prepares and reviews his lessons at any time.

The Structural Relationship between Calling and Value of Work, Psychological Ownership, Organizational Citizenship Behavior (소명의식과 일가치감, 심리적 주인의식 및 조직시민행동의 구조적 관계)

  • Hong, Ji-Woong;Hong, Ah Jeong
    • Journal of the Korea Convergence Society
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    • v.12 no.10
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    • pp.219-233
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    • 2021
  • The purpose of this study was to examine the relationship between calling, value of work, psychological ownership, and organizational citizenship behavior for 586 teachers. As a result of the study, calling did not have a significant effect on psychological ownership and organizational citizenship behavior. And value of work had a significant positive effect on psychological ownership and organizational citizenship behavior, and psychological ownership had a positive effect on organizational citizenship behavior. So psychological ownership had a partial mediating effect on the relationship between value of work and organizational citizenship behavior. Therefore, organizational citizenship behavior is reinforced when a value of work value and psychological ownership increase.