• Journal of the Korean Society for Library and Information Science
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• 제42권3호
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• pp.301-323
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• 2008

There has been significant movements in the provision of equal access to library and information services for persons with disability. This study aimed to analyze the use and needs of library services of disabled people with a survey. The survey data revealed that the majority of disabled persons did not visit library and not experience library sol-vices. The main reason was reported that they had poor information about the library services. Also, they did not satisfy the variety, sufficiency, accessibility, up-to-dateness of the materials in general. And there were difference of favorite programs and needs among different kinds of the disabled. Therefore, active guidance and public relations about library services. improvement of accessibility for the disabled by building digital collection, resource sharing and extension of services by building library cooperation network, and the arrangement of librarians for the disabled and education for them should be back up for improving library services for the disabled.

• Journal of the Korean Society for information Management
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• 제29권2호
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• pp.113-133
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• 2012

This study is an exploratory research on the user relevance criteria in Korean search service environments that provide integrated search results. Data were collected from 10 participants using a semi-structured interview technique. The participants conducted a web search using integrated search services, such as Naver or Daum on a self-selected topic. They were asked to judge the relevance of retrieved documents and to report their relevance criteria. As a result, the research indicated 8 user-defined relevance and non-relevance criteria. The research shows that specificity and richness are the two most important criteria yet, the user's relevance criteria have not changed much despite the change in search environment.

• Journal of the Korean Society for information Management
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• 제29권1호
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• pp.191-209
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• 2012

This study aims to understand the information search behavior of smart phone users. The focus is on the subjects of sought information and the factors considered by the users during information seeking process. To gather the research data, a questionnaire survey was conducted. Some of the findings include that simple facts and the real-time updated topics were searched more often than the ones requiring complicated queries. It was also found that most of the important factors found to be relevant on the Web, and mobile information use environments were equally applicable to the smart phone information seeking cases.

• Proceedings of Korean Society of Archives and Records Management
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• 한국기록관리학회 2019년도 춘계학술대회
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• pp.35-41
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• 2019

Providing efficient recording information services has become vital in a utilization-oriented records management environment and further increasing the importance of the quality of the services offered. This study is a preliminary study to propose improvement measures by applying Quality Function Development (QFD), a quality control method, to the National Archives of Korea (NAK) and Records Information Service. The quality dimensions of the recording information service were analyzed, and specific user requirements were derived. Through this process, the user requirements' questionnaire was developed, reflecting the characteristics of the NAK, and the application model of QFD was designed based on its prior study. Based on the QFD application model proposed, the results obtained by performing the QFD step by step can be expressed in House of Quality (HoQ), which can be used as a basis for service design.

• Journal of the Korean Society for information Management
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• 제27권1호
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• pp.61-77
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• 2010

Blogs are now one of the major information resources on the web. The purpose of this study is to enhance the performance of blog retrieval by means of user assigned tags and trackback information. To this end, retrieval experiments were performed with a dataset of 4,908 blog pages together with their associated trackback URLs. In the experiments, text terms, user tags, and network centrality values based on trackbacks were variously combined as retrieval features. The experimental results showed that employing user tags and network centrality values as retrieval features in addition to text words could improve the performance of blog retrieval.

• Journal of the Korean Society for information Management
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• 제21권3호
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• pp.61-82
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• 2004

The purpose of this study is to examine how the commonly known profile of public library users was described, by reviewing the literature published in the United States before the 1990s, when information environment of the public has been drastically changed. The profile of users as the socio-economically advantaged, active participants, and communication elites, has little changed since Berelson's study in the 1940s. Continuing research on users, however, are still needed to better understand their needs and behavior, facing the change since the 1990s.

• Proceedings of the Korean Society for Information Management Conference
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• 한국정보관리학회 1997년도 제4회 학술대회 논문집
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• pp.139-142
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• 1997

본 연구의 목적은 한국의 문헌정보학에서 현재까지 수행된 여성관련연구를 분석하고 새로운 접근점을 모색하기 위한 시도이다. 문헌정보학에서 여성은 정보생산자, 정보이용자, 정보관리자의 범주에서 재현되고 있으며, 종래의 문헌정보현상에서 불가시화된 여성을 적극적으로 해석할 새로운 수용적인 분석틀이 요구된다.

• Proceedings of the Korean Society for Information Management Conference
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• 한국정보관리학회 1999년도 제6회 학술대회 논문집
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• pp.29-32
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• 1999

특허정보는 일반 과학기술정보와 다른 특성을 가지고 있어 정확성과 최신성이 절대적으로 필요하다. 이와 같은 특허정보의 특성을 고려하여 이용자의 정보요구를 충족시키고 효과적으로 검색할 수 있는 특허정보검색시스템 구축을 위한 기초자료로서 특허문헌구조를 고찰하였다.

• Journal of the Korean Society for information Management
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• 제30권4호
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• pp.133-154
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• 2013

The purpose of this study is to analyze service quality factors that affect user satisfaction of NDSL Open Service (NOS) and to improve standards of open service for sharing information through the user satisfaction survey. User satisfaction indexes were developed to measure the all aspects of the NOS services. The quality index, satisfaction index, and performance index were identified in this survey. According to the survey findings, the levels of social quality and social satisfaction are relatively high, this shows the positive evaluation and expectation of researchers for open services. However, relatively low level is identified in area of service process quality. Therefore, NOS requires method to help easily take advantage of OpenAPI and strategy to increase service process satisfaction and service environment satisfaction.

• Journal of the Korean Society for Library and Information Science
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• 제54권1호
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• pp.243-275
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• 2020

The purpose of this study was to explore the direction of librarianship by analyzing differences in Librarian and User perceptions of Librarianship Professionalism. Literature research was used to derive the components of librarianship Professionalism and to conduct surveys on librarians and users. As a result, librarians recognized expert knowledge as the most important factor, while users recognized service attitude as the most important factor. Users recognized that librarians have low social recognition due to their lack of enjoyment, enthusiasm, and challenging spirit and their ability to develop and provide services by understanding user needs and the flow of knowledge. On the other hand, librarians did not actively engage in communication or exchange with users due to their lack of expert knowledge.