• Journal of the Korean Society for Library and Information Science
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• v.43 no.1
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• pp.5-26
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• 2009

The purpose of this study is to improve the classification focused on KDC 4th edition for children's materials. For the study, literature study, KDC application and user survey in 51 libraries for children were performed. Based on the results, classification for children's materials is proposed to improve in two ways: classification system itself and arrangement in the shelf. First of all, it is required to scatter the subjects that are centered on specific numbers and to allow various types, characteristics and literature genre of children's materials to be classified in KDC. KDC also should provide specific notes and classification guidelines for interdisciplinary subjects. In the shelf arrangement, it is proposed to consider the introduction of user-friendly call number and arrangement principles by ages or titles. In the end, it is necessary to compose various collections that represent users' needs, and the user education program is needed.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.23 no.4
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• pp.391-414
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• 2012

Despite the growth in public concern about health information, the ratio of users who can search for accurate and reliable health information sources has been found to be quite low. Public libraries, as the best contact point to general users, must provide training programs for improving health literacy so that users will have the ability to search and analyze health information, judge the accuracy and reliability of resources, and make informed health-related decisions. This study developed a health information literacy education program suitable for Korean public library users. The effectiveness of the training was measured after administering the program, and necessary improvements were identified. As a result, this study found the education program had the following effects: improved public library users' familiarity with CHI-related terms, improved users' ability to find CHI-related information resources on the Internet, and significantly improved knowledge about health-related websites and information sources. In addition, users expressed interest in seminars on a variety of health information sources in the public library and asked that CHI-related education be included in the library's regular programming. However, this research represented the first time CHI-related education for public library users was performed in Korea, and therefore many limitations were present in the education instructor, the diversity of subjects, and the methodology. Development of more advanced CHI-related education programs for users is still required.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.21 no.1
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• pp.89-103
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• 2010

Study on users which was done centering information approach, acquisition and interoperability between users and information systems need to be studied in the perspective of information behavior including information acquisition and sharing behavior in the changing information environment. In order to analyze users' information acquisition and sharing behavior's demands, motives and processes in libraries and internet environments, integrated approach of both qualitative and quantitative study were tried by applying Wilson's information behavior concept. Plans for the improvement of information services were suggested on the basis of integrative analysis.

• Journal of Korean Library and Information Science Society
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• v.38 no.3
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• pp.277-296
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• 2007

This study aims to propose that archives introduce marketing strategies for their archival reference services. Target marketing which is based on market segmentation for customer satisfaction is popular among enterprises in these days. Market segmentation strategy of target marketing need to be used for user centered archival reference services in archives. This study proposed that demographic, geographic, psychographics, and use variables can be used for archival user segmentation. And for the user segmentation, archives should collect data of use and users systematically.

• Proceedings of the Korean Society for Information Management Conference
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• 1995.08a
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• pp.101-104
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• 1995

미술분야의 경우 타주제분야와는 달리 정보이용에 있어서 시각적인 중요성(Visual Significance)이 특히 강조된다. 따라서 이용자들이 미술연구 및 작품활동ㆍ감상시 원작품이나, 원작품이 미술관에 소장되어 있지 않을 경우 원작품을 가장 본질에 가깝게 제공하는 대용매체인 시각자료에 대한 요구도가 다른 자료에 비해 훨씬 높을 것이라는 가정을 할 수 있다. 따라서 본 연구에서는 이러한 가정을 근거로 과연 이용자들이 미술도서관을 통하여 시각자료만을 집중적으로 이용하는지, 아니며 다른 자료를 더 이용하는지, 그렇다면 그 이유는 무엇인지를 밝혀서 미술도서관 이용자에게 보다 더 효율적인 정보봉사를 제공할 수 있는 이론적 근거를 마련하고자 한다.

• Proceedings of the Korean Society for Information Management Conference
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• 2013.08a
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• pp.179-184
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• 2013

대학도서관 맞춤교육은 이용자의 자발적인 요청으로 사서가 이용자의 요구사항과 주제 분야, 전공 등을 고려하여 맞춤형으로 교육을 설계 제공하는 것이다. 맞춤교육은 이용자가 필요한 시점에 필요한 내용을 제공한다는 강점을 가진다. 본 연구에서는 맞춤교육의 국내 대학도서관 운영현황을 파악하고, 맞춤교육의 필요조건 및 장애요인을 파악하고자 하는 목적으로 대학도서관의 맞춤교육담당자를 심층 면접하였다. 연구결과, 맞춤교육의 필요조건으로 사서 인력의 자격 및 자질과 교육 환경적 측면이 중요한 것으로 밝혀졌다. 한편 앞에서 파악된 필요조건이 결여되거나 교과운영과정에서 발생하는 문제점들이 주요 장애요인으로 파악되었다.

• Journal of the Korean Society for Library and Information Science
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• v.49 no.3
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• pp.253-272
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• 2015

This study analyzed library awareness and anxiety among people in their 20s living in East Asia. The objective is to develop the international library cooperation agenda for life-long education proliferation. User groups in Korea, China, and Japan were investigated to understand the differences in library awareness based on the situational contexts such as preferred resources, use frequency, educational level, and gender. Results of the data analysis showed the correlation between library anxiety and use patterns such as preferred information sources and frequency of use. Specifically, the user group in China has the highest level of library anxiety with every factor. Also, the Korean user group was measured to have the lowest level of library anxiety in terms of digital information factor. Based on these results, the study presents several recommendations for resolving library anxiety such as embracing new information need with regard to environmental change and suggesting a new space policy for libraries.

• Journal of the Korean Society for information Management
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• v.26 no.4
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• pp.59-80
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• 2009

As the amount of web information grows, a bookmark has become an important tool to reuse web information effectively which is relevant to users' information needs. Thus, this study aimed to investigate how bookmarks are used as a management tool of web information, and what functions users require concerned with it. For this purpose, semi-structured interviews and observations were carried out from 5 respondents, and a survey was conducted to investigate the relationship between bookmark using behaviors and requirements for function improvement. The users who use bookmark less frequently think bookmark feature essential for the purpose of reusing web information.

• Proceedings of the Korean Information Science Society Conference
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• 2010.06b
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• pp.401-405
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• 2010

웹(WEB)의 발전과 더불어 대부분의 이용자 지원 시스템들이 웹을 기반으로 개발되거나 변경되어지고 있다. 또한, SOA, 클라우딩 컴퓨팅 등 현재 이슈가 되는 대부분의 정보서비스 관련 부분들이 서비스 중심으로 사고하고 구현할 수 있는 체제로 바뀌어 가고 있으며, 정보서비스를 구현하기 위해 개발자는 물리적인 하드웨어 혹은 전산 장비가 무엇인지 알 필요 없이 해당 서비스를 설계하고 지원 받기를 원한다. 본 논문에서는 전산실에서 보유하고 있는 서버, 스토리지, 네트워크 장비 등의 자원을 서비스 이용자에게 효율적으로 제공하고 관리할 수 있는 시스템을 구축하여, 이용자의 요구 사항을 효과적으로 지원하는 내용을 다루며, 이를 위해 정보서비스 지원 신청서 및 수행되는 작업 프로세스를 정의한다.

• Journal of Korean Society of Archives and Records Management
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• v.18 no.3
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• pp.165-191
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• 2018

The National Archives of Korea and other archives now provide services through social media such as Facebook or Twitter, and use such platforms to interact with users. To be specific, users communicate with and get information from these archives via the National Sinmoongo, the place for civil petition. Therefore, it is significant to understand the users' needs and the contents of the communication by analyzing the comments and petitions that have appeared in these channels. For this, this study analyzed users' perceptions and information needs shared through social media and the National Sinmoongo of the National Archives of Korea. The social media content analyzed here were posts and comments from the Facebook accounts of the National Archives of Korea, e-Record, the Busan Archives, and the Presidential Archives of Korea. Also, sentences containing the words "National Archives of Korea" and "Presidential Archives of Korea" that have appeared in texts in the National Sinmoongo were analyzed. Based on the analysis results, suggestions that could activate the user-centered archival information services in the archives and records centers were made.