• Title/Summary/Keyword: 이용자 경험 요인

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A Study on the Loyalty at Virtual Shopping Mall (가상점포 애호도에 미치는 영향요인에 관한 연구)

  • Oh, Sang-Hyun;Shin, Bong-Dae;Shim, Gyu-Yul
    • Journal of Global Scholars of Marketing Science
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    • v.8
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    • pp.315-339
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    • 2001
  • As a new environment, the Internet proposes to us the innovative change of our life. Recently, there has been much attention to the virtual shopping mall as a new distribution channel and marketing tool. In this study, the effect of satisfaction and commitment on loyalty at virtual shopping mall is investigated. Additionally, we examined the effects of the navigation, merchandise value, shopping experience, and community on satisfaction and commitment. The study results as follows: First, satisfaction is a function of navigation, merchandise value, shopping experience, and customer intimacy. Second, commitment is a function of shopping experience, customer intimacy, and community. Third, satisfaction and Commitment is significantly related to virtual shopping mall loyalty.

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The Study of Users' Satisfaction on Game AI - Focused on Blade&Soul AI by NCSoft - (게임 인공지능 초기이용자 만족에 미치는 요인 분석 - 엔씨소프트의 블레이드앤소울 AI 조기수용자를 중심으로 -)

  • Yeo, Hyang-Ran;Wi, Jong Hyun
    • Journal of Korea Game Society
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    • v.20 no.3
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    • pp.3-14
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    • 2020
  • The purpose of this paper is to analyze the factors effecting users' satisfaction on game AI for early AI diffusion. For this purpose, we interviewed 20 users who had experiences playing Blade&Soul, made by NCsoft. Interview data had been analyzed through the Semantic Network Analysis program to identify key subject words and their relations. As a result, the paper has found keywords such as patterns, contents, variety, system, and getting new users as factors effecting users satisfaction on game AI.

How Do People Evaluate a Web Site's Credibility (이용자들의 웹 사이트 신뢰성 평가 방법에 관한 연구)

  • Kim, Young-Ki
    • Journal of Korean Library and Information Science Society
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    • v.38 no.3
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    • pp.53-72
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    • 2007
  • The Internet is now an integral part of the everyday lives of a majority of people. They are demanding web sites that offer credible information - Just as much as they want sites that are easy to navigate. But the online reality today is that few Internet users say they can trust the web sites that have products for sale or the sites that offer advice about which products and services to buy. Users want the web sites they visit to provide clear information to allow them to judge the site's credibility. Users want to know who runs the site; how to reach those people; the site's privacy policy; and how the site deals with mistakes. In the eyes of users all sites ate not equal. Users have different credibility standards for different types of sites. For news and information sites users want advertising clearly labeled as advertising. And users want the site to provide a list of the editors responsible for the site's contents, including the editor's email address. For e-commerce sites, user expectations and demands are just about as high as they can be. They say that it is very important that these sites provide specific, accurate information about the site's policies and practices.

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Instagram User's Contingent Self-Esteem and Depression: A Mediating Role of Upward Social Comparison (인스타그램 이용자의 조건부 자아존중감이 우울 경험에 미치는 영향: 인스타그램 내 상향 비교의 매개효과를 중심으로)

  • Cho, Seong-Yun;Noh, Hwan-Ho;Lee, Byung-Kwan;Rim, Hye Bin
    • Science of Emotion and Sensibility
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    • v.23 no.3
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    • pp.91-102
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    • 2020
  • Contingent self-esteem can be maintained by meeting the standards of social or introjected values. This study investigated whether social media-related contingent self-esteem was associated with depression in Instagram users; in a sample of 319 Instagram users, we examined the effect of contingent self-esteem on depression and the mediating effect of upward social comparison on this theorized relationship. The study findings indicated that higher contingent self-esteem predicted higher levels of depression for a week in Instagram users, which could be explained by the upward social comparisons made on this application, and showed that Instagram users with higher contingent self-esteem tended to compare themselves with other users they considered superior, thereby increasing their depression. This study provided evidence for the mechanism underlying the association between using social media and psychological well-being and indicated the vulnerability of contingent self-esteem within the social media context. Other implications and future research directions were also discussed.

Factors Affecting the Intention of Nurses and Caregivers to Use Alternative Medicine (간호사와 요양보호사의 대체요법 이용의사에 영향을 미치는 요인)

  • Jeong, Ok Min;Kim, Meong ju
    • Journal of Digital Convergence
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    • v.16 no.3
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    • pp.533-542
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    • 2018
  • The purpose of this study was to identify the perception of alternative medicine and factors affecting the intention to use for nurses and caregiver. In order to achieve the purpose of the study, this study was conducted to examine the awareness of alternative medicine, use experience, and intention to use for 400 workers in hospitals and nursing homes. The results of the analysis are summarized as follows. Recognition of alternative medicine effected on reliability of alternative medicine, awareness and use experience. In addition, experience with alternative medicine has a negative impact on the intention to use alternative medicine. In conclusion, this study suggested that the development of alternative medicine requires efforts to improve the therapeutic effect of alternative medicine.

An Analysis of Distinct Characteristics Between Free VOD and Paid VOD Users (IPTV 무료VOD이용자와 유료VOD이용자 간 차이에 영향을 미치는 요인에 관한 연구)

  • Lee, Seonmi
    • The Journal of the Korea Contents Association
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    • v.20 no.5
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    • pp.467-475
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    • 2020
  • As the growth rate of IPTV VOD usage increases it is necessary to analyze VOD usage patterns systematically. This study divides VOD users into free VOD and paid VOD users, then explores how VOD usage motivations, usage patterns, and demographic factors affect the differences between two groups. The results show that social motivation, VOD satisfaction, using content after the holdback expiration, an intention to pay for ad-skip, the proportion of VOD usage, a VOD give-up experience, TV usage time, and SVOD usage time, are statistically significant. Except the VOD satisfaction factor, all of the factors analyzed are more likely to expect paid VOD users. Additionally this study found paid VOD users are more likely to use a SVOD service as an alternative one compared with free VOD users.

A Study on the Influence of Start-up Factors and Self-efficacy on Economic Performance of Microenterprise (마이크로크레딧 이용자의 창업요인 및 자기효능감이 사업체의 경제적 성과에 미치는 영향)

  • Yim, Eun-Eui
    • Journal of Digital Convergence
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    • v.13 no.12
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    • pp.1-12
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    • 2015
  • This study is to investigate the influence of start-up factors and self-efficacy on the economic performances of the microenterprise. While the existing studies focused on start-up factors, this study has the meaning that it includes self-efficacy, the psychosocial factors, divides the economic performances by the profit and the number of employees. For this study, 322 copies of answered questionnaires were taken as the data to analyze. As the results of analysis business type, experience of start-up, period of operation, start-up fund and self-efficacy had the significant meaning out of the profit and it was checked out that business type, fund and self-efficacy influenced on the employees. This study discussed the policy and practical suggestion to raise the performances of microcredit based on these results.

The Effect of Perceived Risk, Scarcity Message in the CATV Homeshopping Ad, and Purchasing Experience on CATV Homeshopping Consumers Response (케이블 TV홈쇼핑 프로그램에서 지각된 위험과 희소성 메시지가 이용경험이 다른 소비자의 반응에 미치는 영향에 관한 연구)

  • Lee, Kyu-Wan;Koo, Ja-Eun
    • Korean journal of communication and information
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    • v.32
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    • pp.209-245
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    • 2006
  • This study examines primarily the effects of perceived risk and scarcity massage on consumers in CATV homeshopping. For consumers, the perceived risk is the cause of delaying purchase decision in CATV Homeshopping while scarcity message in the Ad facilitate purchasing intention in the CATV homeshopping. And another important characteristic of consumer which exerts impact on the response of consumer to the Ad and the product is the frequency of purchasing experience. Thus the purpose of this study is to test the effect of 3 factors on consumer's response to homeshopping Ad and product: one is perceived risk, another is scarcity message and the third is consumer's difference in purchasing. And these are defined as independent variables. The responses of the consumer, the dependent variables of this test are measured in three dimensions; 1) the purchasing intention of the product, 2) the attitude toward the Ad, and 3) the attitude toward product of the consumer. 110 housewives are sampled and assigned to 4 experimental groups. All the groups first watched a video-taped homeshopping Ad messages, and then filled up their responses on the administered questionnaire. The results of this study shows as follows: 1) Perceived risk has negative effect to consumer response. 2) Scarcity message has positive effect to consumers response. 3) But especially perceived risk has negative effect to high frequency purchasing experience group. 4) Scarcity message has also negative effect to high frequency purchasing experience group. 5) The interaction effect of perceived risk and scarcity message is most prominent to the consumers of high frequent purchasing experience.

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The effect of Privacy Factors on the Provision Intention of Individual Information from the SNS Users (SNS 이용자의 프라이버시 요인이 개인정보 제공의도에 미치는 영향)

  • Min, Hyeon-Hong;Hwang, Gee-Hyun
    • Journal of Digital Convergence
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    • v.14 no.12
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    • pp.1-12
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    • 2016
  • Today, with the popularity of smart phones and the proliferation of SNS, anyone is exposed to the risk of personal information leakage. Unlike the prior studies of privacy, this research aims to identify the privacy factors affecting the provision intention of individual information from the SNS Users. This study also analyses how the perceived privacy risks and corporate trust affect the provision intention of individual information. The analysis results of empirical data show that despite experiencing the privacy leakage such as direct hacking and being aware of the risk, people are providing firms with personal information. The most influential variables to perceived privacy risk are information privacy policy, information privacy concern, previous privacy experience and information privacy awareness in the decreasing order of importance. Those to the corporate trust are information privacy policy, information privacy awareness, previous privacy concern and information privacy experience. Besides, the corporate trust and the perceived privacy risk also affect the provision intention of personal information. Finally, this study proposes the implications for personal information privacy.

Impact social networking service characteristics and audience' relationship experiences on the degree of acceptance (소셜네트워크서비스 특성과 수용자 관계성경험이 수용의도에 미치는 영향)

  • Joung, Jin-Tak
    • Journal of Digital Convergence
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    • v.15 no.4
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    • pp.107-115
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    • 2017
  • This study examined the SNS Factors and user awareness evaluate the relationship affect the degree of acceptance SNS. Additionally, the effect on the SNS uses the social media attributes and user relationship was confirmed what the critical factors applied. Through literature analysis, SNS characteristic factors were selected to interactivity and exchange views and usability, and relationship factors were selected the flow and attachment orientation. And these factors and verified the effect on the SNS also acceptable. It was accomplished by a regression analysis to achieve the purpose of research. results were as follows. First, the interactivity and exchange of ideas and useful characteristics had a significant impact on the SNS acceptance. Second, SNS relationship characteristic of flow and attached propensity has had a significant impact on the SNS acceptance. Third, SNS relationship factors are more influential than the SNS features a great degree of acceptance. These results will provide suggestions for necessary to have any experience as well as SNS should emphasize what characteristics you want the communicator to accommodate the height of SNS also allows the use of SNS users.