• Title/Summary/Keyword: 이미지 결정요인

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Effects of the Corporate Image on Customer Value and Loyalty (기업이미지가 고객가치와 고객충성도에 미치는 영향)

  • Kim, Yi-Tae
    • The Journal of the Korea Contents Association
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    • v.8 no.1
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    • pp.75-85
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    • 2008
  • The corporate image in the modern competitive industry is one of the most important factors that invites customer's desire of purchase. The purpose of this study is to find out how the corporate image influences to the customer value and loyalty deciding customer's desire of repurchase and is to know the important factors of corporate image. The results of this study is that corporate image has an effect on customer value and satisfaction. Also customer value influences on customer satisfaction. Customer value and satisfaction have an effect on customer loyalty as the important factors. Through the results, customer's high recognition of the corporate has an influence on customer value.

The Relationship between Store Images and Store Loyalty: A Comparison of Online and Offline (점포충성도 결정요인에 대한 온라인-오프라인 비교: 점포이미지 변수들을 중심으로)

  • 전종근;이태민
    • Journal of Distribution Research
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    • v.9 no.3
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    • pp.1-20
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    • 2004
  • This paper suggests that the relationship between store images and store loyalty is moderated by store-type (online vs. offline). Data was collected from 341 online panel survey on four online stores and four offline stores. Regression analysis with interaction terms demonstrates that assortment and service among image attributes interact with store-type. Specifically, assortment is more important for offline store loyalty where as service is more important for online store loyalty. The authors discuss the implications of these findings and offer directions for future research.

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The Effect of Consumers' Rational and Emotional Factors on Online Shopping Preference, Image and Purchase Intent (온라인쇼핑 채널에서 소비자의 이성적요인과 감성적요인이 브랜드 선호도와 이미지 그리고 구매의도에 미치는 영향)

  • Kim, Shisok
    • Proceedings of the Korea Contents Association Conference
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    • 2012.05a
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    • pp.157-158
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    • 2012
  • 본 연구는 온라인 채널상에서 소비자의 구매의사결정이 어떠한 영향을 미치고 있는지 알아보기 위한 실증적인 연구조사이다. 온라인 채널의 가치를 담고 있는 채널자산에는 소비자의 이성적요인과 감성적요인이 영향을 미치고 있다. 이러한 요인들이 소비자의 브랜드 선호도와 브랜드이미지에 영향을 주어 궁극적으로 구매의도를 형성한다는 것을 규명하고자 하였다. 따라서 감성적인 요인이 온라인에 대한 애호도와 선호도에 유의적인 영향을 주는 것으로 밝혀졌고 온라인 이용자가 정보 수집을 추구하면서 단순히 정보탐색자체를 즐기기도 한다는 기존 연구결과를 재확인하였다. 또한 소비자의 감성적 요인이 브랜드 선호도와 이미지에 유의한 결과를 갖게 되어 인지-태도의 순도 가능하다는 것이 규명되었다.

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A Structural Relation Among the Purchase Decision Factors, Brand Image, Intent for Word of Mouth and Repurchase Intention for Food Franchise Products in Outdoor Professional Sport Industry (야외 프로 스포츠 외식 제품의 구매 결정 요인이 재구매 의도와 구전의도에 미치는 영향)

  • Hwang, Ho-Young;Kim, Young-Jin
    • Journal of Digital Convergence
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    • v.11 no.5
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    • pp.411-422
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    • 2013
  • The purpose of this study is to analyze the impact of food corporations'sponsorship activities on Brand Images and Purchase Intension in professional sport industry in Korea. To accomplish the purpose, SPSS 18.0 Ver., had been conducted with 263 actual returned questionnaires. After the relevant literature reviews and analysis statistic data, three outcomes were deducted, those are, first, sponsorship factors for food corporations in professional sport industry significantly influenced on brand image. Second, Sponsorship factors for food corporations in professional sport industry significantly influenced on the purchase intension. Third, brand image of food corporation in professional sport industry significantly influenced on purchase intention. With this study, undiscovered several marketing strategies of food corporations with professional sport of Korea for their future marketing strategies could be discussed and proposed.

Relationship Between the Airline Cabin Crew Images and the Airline Employment Decisions (취업준비 과정에서 승무원 이미지와 취업결정과의 관계)

  • Kim, Young-Jin;Lim, Yeon-Woo
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.18 no.2
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    • pp.681-688
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    • 2017
  • This study examined the relationship between the cabin crew images and the airline employment decisions. The aim was to target college students to prepare for employment in airlines. The survey was conducted to achieve the research objectives using SPSS 20.0 based on 342 questionnaires. In addition, frequency analysis, factor analysis, reliability analysis, Correlation Analysis, and regression analysis were performed. The cabin crew image of the customer orientation and fashion affects the airline employment decisions of the students. The cabin crew image of professional expertise and appearance affect the airline employment decisions of the trust. The cabin crew image of customer orientation, fashion, and appearance affects the airline employment decisions of the students. Overall, the job must first be an understanding of the airline and it is necessary to consider a career professional approach. In addition, there is a need to recognize human services that emphasize the customer orientation factors of the crew.

A Study on the Effect of Food Colors on the Associations of Flavor -with the Association of Flavor by Chocolate′s Colors- (식품색이 맛의 연상에 미치는 영향에 관한 연구 -초콜릿 색채에 의한 맛 연상을 중심으로-)

  • 김유진;권은숙
    • Proceedings of the Korean Society for Emotion and Sensibility Conference
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    • 2001.11a
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    • pp.69-75
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    • 2001
  • 식품의 맛은 미각, 후각, 시각, 청각, 촉각에서 느낀 여러 가지 인상과 개인의 경험이나 기호가 복합적으로 적용되어 인식된다. 특히 맛을 결정하는 영향 요인 중에서 시각을 통해 인지하는 색은 실제 맛을 지각하기 전에 맛에 대한 이미지를 연상시킴으로써, 식품 선택에 결정적인 영향을 준다. 따라서 식품색을 적용함에 있어 식품 자체의 맛 이미지를 효과적으로 전달할 수 있는 색을 활용함으로써, 소비자들이 좀더 관능적으로 선호할 수 있는 식품을 개발할 수 있을 것이다. 본 연구에서는 소비자들이 특정 식품을 선택하여 구매하고자 할 때 인지하게 되는 맛 이미지를 효과적으로 전달하기 위한 도구로서 색채를 사용하기 위해 사례연구를 진행하였다. 사례연구는 초콜릿색에서 연상되는 맛에 관한 웹 설문을 통해 진행되었다. 설문 결과를 바탕으로 식품색에서 연상하게 되는 맛에 영향을 주는 요인을 추출하고, 초콜릿 맛의 종류와 느낌의 정도에 따른 주요 색채의 경향성을 도출함으로써 시각을 이용하여 보다 정확하게 초콜릿 맛의 공감각적 특성을 전달하기 위한 기초자료를 제안하였다.

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A Study on the Determinant Factors the Image of Dental hygienists (치과위생사의 이미지 결정요인에 관한 연구)

  • Kang, Boo-Wol
    • Journal of Korean society of Dental Hygiene
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    • v.6 no.1
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    • pp.1-12
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    • 2006
  • The purpose of this study was to examine what factors determined the image of dental hygienists. The subjects in this study were 396 patients and caregivers who visited 14 dental institutes in Seoul and Gyeonggi province. After a survey was conducted, the following findings were given: 1. As for what factors had a decisive impact on the image of dental hygienists, friendliness(4.53) ranked first. 2. The image of dental hygienists was decided by five different kinds of factors, which included institutional, subjective, work-related, formal and media factors. Those factors made a 57.827% prediction of the image of dental hygienists. 3. The relationship of their general characteristics to the decisive factors of dental hygienist image was as follows: 1) By age(pE0.01), marital status(pE0.01), education(pE0.01), occupation(pE0.001), were under the significantly different influence of the formal factor(pE0.01). 2) As to the type of dental institutes they visited, the subjective factor exercised a significantly different influence on the groups(pE0.01). 3) Regarding the frequency of visiting dental institutes, the institutional and work-related factors had a significantly different impact on the groups(pE0.05). 4) Concerning the experience of the caregivers, the work-related factor exercised a significantly different influence on the groups(pE0.05). 5) As to connections between their general characteristics and the decisive factors of dental hygienist image in different areas, the subjective factor mostly had the strongest impact, and the formal factor was least influential.

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A Study on the Landscape Impact Assessment of National Park Development - With Special Reference to the National Park Mountain Dukyu - (국립공원(國立公園) 개발(開發)에 따른 경관영향평가(景觀影響平價)에 관(關)한 연구(硏究) - 덕유산(德裕山) 국립공원(國立公園)을 중심(中心)으로 -)

  • Kim, Sei-Cheon
    • Journal of Korean Society of Forest Science
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    • v.85 no.2
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    • pp.195-209
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    • 1996
  • The purpose of this study is to suggest objective basic data for the national park development through the quantitative analysis of the visual quality included in the physical environment of the Dukyu National Park. For this, spatial images structure of physical elements have been analyzed by factor analysis algorithm and degree of visual quality have been measured mainly by questionnaires. Result of this thesis can be summarized as follows. Factors covering the spatial image of the Dukyu National Park landscape have been found to be the overall synthetic evaluation spatial, appeal, natural quality and physical factors such as the overall the synthetic evaluation, spatial and appear yield high factor scores. Thus, these factors can be considered to represent the site spatial image of Dukyu Korean-National Park. By using the control method for the number of factors, Total variance explained by the factors has been obtained as 45.46% and 45.45%. Principal variables of main factors explained above may be the scaling containing the functional criteria of quantitative approach for landscape management of national park development. According to difference of special image from each place, for these variables that decided the visual quality can be differed, and even the same place due to landscape control point change the visual quality can be affected affirmately or negatively, according to recognized by the landscape control point.

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Determinants of U.S. Buyer Loyalty toward Gobizkorea.com: A Study Focused on Country Image, E-Service Quality, and Satisfaction (미국 바이어의 고비즈코리아에 대한 충성도 결정요인: 국가이미지, 서비스 품질 및 만족도를 중심으로)

  • Chung, Jae-Eun;Oh, Jeong Suk;Jeong, So Won
    • Korea Trade Review
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    • v.43 no.5
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    • pp.203-232
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    • 2018
  • Gobizkorea is an online B2B matching platform operated by the Small & Medium Business Corporation. Gobizkorea provides an opportunity for resource-poor SMEs to promote their products and exploit new market opportunities at low cost. The successful operation of Gobizkorea will contribute to the increased exports of Korean SMEs. Accordingly, the present study examined determinants of foreign buyer loyalty toward Gobizkorea.com focusing on country image, e-service quality, and satisfaction. One hundred two survey questionnaires were collected from U.S. buyers registered with Gobizkorea.com. Exploratory and confirmatory factor analysis confirmed three dimensions of e-service quality including information & efficiency, reliability & privacy, and prompt communication & delivery. The path analysis results showed that the country image of Korea significantly and positively affected these three dimensions of e-service quality. Information & efficiency and reliability & privacy positively influenced buyer satisfaction. Reliability & privacy and satisfaction had a positive impact on buyer loyalty. This study enhances the understanding of the foreign buyers use of the domestic e-market platform by examining of determinants of U.S. buyer loyalty toward Gobizkorea.

A Study on Estimate Based on Human Sensibility Analysis and Preference about Hangul characters as Design Factor (디자인 요소로서 한글 글꼴의 감성적 평가와 선호에 관한 연구)

  • 장현정;윤형건
    • Science of Emotion and Sensibility
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    • v.6 no.2
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    • pp.49-58
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    • 2003
  • In this study, there is main purpose to provide useful data in order to use the Hangul as a design factor. Also, there are two subordinate goals. First, to analyze standards as people estimate Hangul characters. Second, to understand people's preferences about Hangul characters and then, to catch formal features about that characters. In first result, It is known that people estimate Hangul characters based on four standards. They are neat, soft, cyber and plain standards. As second consequence, preferential Hangul characters have pretty, intimate, refined, soil, elaborate, forthright, tidy image. And they are square shape as a whole, less decorative, round edge style.

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